AVAILABLE FOR A NEW OCCUPANT IN JANUARY.
You're sure to love living in this Certified Historic Building which offers modern updates while maintaining character and charm. The newly renovated kitchen offers a mosaic tile backsplash, gas range, pantry and charming built-in china closet. The modern amenities enhance the original historic details
like the arched doorway, hardwood floors, solid wood doors with brass hardware and wood molding maintain the original character of the unit. The large living room has a coat closet and the bathroom with subway tiled tub/shower, mosaic tile floor also has a line. See More Description
- Stock #384643 - Barely used 239 Sea Pro DLX 10 hours on Yamaha 300 Pump out head
If you are in the market for a center console, look no further than this 2022 Sea Pro 239 dlx, priced right at $99,500 (offers encouraged).
This boat is located in Millsboro, Delaware and is in good condition. She is also equipped with a Yamaha engine.
Savings of over $66,000 now through 12/15!
Build your Stratford Hall with a three-car garage AND 4,392 square feet of impressive living space for just $939,990. Welcome Home to NV Homes at Osprey Point. The only new home community in Rehoboth Beach with bay access just 4 miles to downtown Rehoboth. Offering a coastal inspired amenity center,
outdoor pool, pickleball and planned kayak launch. The Stratford Hall at Osprey Point single-family home is where luxury lives. Enter the light-filled foyer, where an adjoining flex room offers versatility. The nearby formal dining room is ideal for any gathering.
A tucked away study makes working from home easy. Off the 2-car garage, a family entry welcomes you to the gourmet kitchen, with an island overlooking the 2-story family room and dining area. Upstairs, 3 bedrooms include ensuite baths. Your luxury owner’s suite features 2 enormous walk-in closets and a double vanity bath. Come visit the Stratford Hall at Osprey Point, the only bay-front community of new homes in Rehoboth Beach. Other floor plans available. Photos are representative.
every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service.
We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Route Sales Representative meets our customers needs
through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required.
Reports to the District Manager. Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Essential Functions: - Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. - Actively participate in promotions and contests, training
and audits. - Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service.
Performance goals must be met on a regular basis. - Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision. - Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections. - Handle and process customer payments. Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products. - Monitor and report competitive activity. Keep service agreements current and renewed. - Return from route and off load soiled textiles in the receiving area of facility. - Accurately prepare route paperwork and follow check-in procedures. - Follow written and verbal instructions and perform other tasks as directed by supervision. Additional Functions: - May work with and support other service personnel as required by supervision.
Qualifications: - Have and maintain a valid drivers license, CDL when applicable. - Have and maintain a driving record free of chargeable accidents, speeding or safety violations. - Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving. - Demonstrate excellent skills in customer service and route sales. - Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player. - Recognize colors, sizes and types of product and count, add and subtract accurately.
Education: - High School graduation or similar experience. Travel Requirements: - Daily, by delivery vehicle within a route. Typical Environmental Conditions: - Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: - Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.
For a general description of benefits that are being offered for this position, please visit /benefits. Alsco is an Affirmative Action/Equal Employment Opportunity Employer. Revised: 05/24/2023 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)
by providing them with relevant and memorable solutions. What you’ll do Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences Use available tools to stay current on promotional initiatives and help drive profitable growth Generate future opportunities by discovering customers’ current and long-term tech needs Embrace our learning culture to continuously improve existing skills while acquiring new ones Maintain specified department merchandising and organization Basic qualifications Must be at least 16 years old Ability to work successfully as part of a team Preferred qualifications 3 months of experience working
in customer service, sales or related fields What’s in it for you We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. ™
part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers
value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Quickly become a subject matter expert and passionate leader who will push for innovation with all cross-functional partners Target KPIs and performance metrics, customer insights, research briefs, strategic analysis - these should excite you to become a data and customer oriented product manager Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management with
a with a customer-first mindset Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience that included taking on any gaps, issues, and / or opportunities, large or small Experience delivering clear and robust presentations and telling clear and cohesive stories in executive forums Experience with customer experience (CX).
Someone that is an enthusiast who loves to roll up their sleeves and get their hands deep into every element of the experience Experience demonstrating the ability to partner closely and clearly across a spectrum of Product, Design, Technology, and Data Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization with the ability to pivot quickly and deliver in a fast-paced, dynamic environment A passion for transforming ambiguity into products and services that delight customers Experience in the card acquisition space, including preapproval experiences and implications of both the front and backend capabilities Experience working with technology that has conditioned you to be comfortable with data driven decisions, and given you a meticulous eye for design Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
is responsible for over 100 different regulatory filings/disclosures spanning activities across all Lines of Business of the Firm and Corporate functions. Additionally, the FRRA team supports the preparation of disclosures to the Securities Exchange Commission (SEC) in the U.
S and to local regulators in over 18 different countries internationally. FRRA also has responsibility for the strategic External Reporting technology agenda for the Firm. This is a portfolio of approximately 60 applications with multi-million-dollar investment programs underway to further enhance the functionality and usability of the Firms key applications that support both the U. S. domestic and local reporting
requirements in over 40 countries globally. This VP is responsible for overall report integrity, filing with regulators, and oversight of report production and validation processes for financial statement filings including the TIC series and various other reports focusing on Cash, Deposits and Derivatives.
Day to day responsibilities include understanding complex reporting instructions, providing interpretive guidance to lines of businesses and other support functions, and ensuring balances are prepared in compliance with instructions, and within a framework of robust controls and procedures. The role offers the opportunity to build relationships across the Firms' various Line of Business
partners and present the results to senior management. The role requires representing the Firm in regular meetings with the various U.
S. regulatory agencies to review filings and review strategic process or reporting changes adopted by the Firm. The successful candidate will be playing a key role influencing critical thinking and execution related to TIC and Product reporting, partnering with teams based in Delaware in the U. S. Bengaluru in India and Warsaw in Poland. This provides the individual an opportunity to partner with different geographies to handle the demands of internal and external stakeholders, while continuing to process improvements and the adoption of new technologies.
The candidate should be able to design and follow a robust control environment with regard to regulatory reporting and executive attestation requirements. Job responsibilities: Execute filings, ranging from Daily to Annually, timely, accurately, completely and in compliance with instructions Lead discussions with the Federal Reserve Bank on reporting related matters Deliver ad-hoc projects to backss balance integrity and minimize chances of reporting errors Key contributor to regular updates to senior management on general health of report Design and improve controls Partner with Tech/other key stakeholders to improve data sourcing and process-reengineering to improve productivity Required qualifications, capabilities, and skills Bachelor's degree or the equivalent in Accounting, Finance or related field is required 5-10 years of experience in a large financial services organization within Product Control, Financial Accounting, Financial/Capital/Risk Reporting, Planning/Analysis, Corporate Development or similar strategy/analytical functions with a focus on analyzing/using financials Critical thinking and first principle based approach Ability to build relationships, influence and push execution across functions with tight deadlines Accounting and product knowledge Team leadership and organizational management Ability to synthesize complex topics into simple messages Ability to prioritize and manage expectations Excellent written and verbal communication skills Preferred qualifications, capabilities, and skill Experience with U.
S. Regulatory financial reports Experience driving business process improvements and technology enhancements Understanding of Custody business Professional qualifications such as CPA, CA, ACCA, CFA Working knowledge with Alteryx #LI-Hybrid JPMorgan Chase & Co.
one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J. P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
(If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) -xyz X and indicate the specifics of the assistance needed. ) We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class The Risk Controllers organization is responsible for the integrity and validity of firmwide risk data incorporated in the Firm's external financial reporting, inclusive of quarterly earnings presentations, 10Q/K, and stand-alone legal entity financial statements.
The team is also responsible for the firmwide allowance for credit losses governance and framework as well as the calculation of the wholesale allowance for credit losses. The team is expected to deliver of insightful, highest quality analytics to senior stakeholders within Risk Management & Compliance
and the Office of the Chief Financial Officer to enable well informed decision making. As a subset of the Risk Controllers organization, the Risk External Financial Reporting Controllers group is responsible for managing end to end Risk external financial reporting, with a focus on SEC Reporting - quarterly earnings preparation and 10-Q/K reporting - and Resolution and Recovery.
As part of this remit, the team is responsible for delivering external financial reporting that is complete and accurate through effective review, challenge and governance processes. Additionally, the team is responsible for preparing executive level review materials and chair review meetings with the Firm's Risk
Controller, Risk Chief Financial Officer and Chief Risk Officer. Job responsibilities Consolidate, review, and analyze quarterly financial data for accuracy and completeness.
Perform quarter-over-quarter variance analytics, asset class reconciliations, ratio analysis, peer analysis etc. to backss accuracy and enhance the efficiency of the risk external financial reporting processes Perform qualitative analytics to support disclosure commentary language for 10Q/K reports Create executive summaries and facilitate 10Q/K reviews with Risk Management & Compliance senior management and Country Risk Financial Reporting Entity. Build strong relationships with a broad range of stakeholders including functional Risk Controllers, Risk Executives, Line of Business Controllers and SEC reporting teams Stay up to date on the latest Risk related news and trends across the financial services industry, markets, politics, etc.
and have the thought space to anticipate potential impact(s) on the Firm Interpret and define Securities & Exchange Commission requirements and coordinate internal and external policies Required qualifications, capabilities, and skills Bachelor's degree in Business, Finance or Accounting preferred 3-4 years relevant experience in financial services performing finance, accounting or analytical functions Experience in Product Control, Financial Control or knowledge of Securities & Exchange Commission/Regulatory reporting or project management would be a plus Ability to understand business drivers and requirements and influence partners to deliver solutions to business issues and problems Excellent interpersonal skills needed for working within a team environment as well as communicating across departments Motivated, detail oriented and robust sense of personal responsibility Excellent desktop skills including Microsoft Excel, Power Point and other Office applications Preferred qualifications, capabilities, and skills Experience with Intelligent Solutions (Alteryx; Tableau) would be a plus JPMorgan Chase & Co.
one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J. P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
(If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) -xyz X and indicate the specifics of the assistance needed. ) We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
to create engaging and sophisticated natural language experiences to enable convenient, friction-less, consumer financial services experiences which is currently in the mobile app (Digital Assistant), search functions on and across platforms and channels. Job Summary As an Executive Director in our Conversational AI team, you will play a pivotal role in delivering exceptional Customer Conversations experiences.
You will spearhead a team comprising product managers, designers, software developers, and testers, with the aim of creating a unified customer experience that caters to a wide range of consumer product sets. Your expertise in Natural Language Platforms and Conversational AI will
be instrumental in optimizing customer conversations. Job Responsibilities Lead the Conversational Experience discipline within the Conversational AI team in CCB Digital.
Partner with design, technology and analytics organization in delivering the conversational journeys and best in class Customer experience. Drive the execution of assigned prioritized initiatives in the roadmap, primarily focused on Platform capabilities Partner with product owners to perform sprint planning and prioritization of the supporting scrum teams in order to align with roadmap priority and targeted planning Own accountability for requirements delivery from start-to-finish, including in-production performance.
Step in as-needed for issue triage and remediation to ensure consistent production quality.
Manage time and work-load effectively in order to support a healthy backlog of requirements. Attend and contribute to all scrum/agile ceremonies Demonstrate ownership of requirements through knowledge expertise, removal of barriers and synchronization with broader product team. Maintain strong control practices by perform monthly control validation of feature accuracy. Required qualifications, capabilities, and skills 12+ years of Product management or relevant experience as well as record of individual technical achievement Proven skills in defining product roadmaps and strategy Expertise in championing the product strategy and roadmap with senior executives in Stakeholder LOBs Demonstrated experience in Conversational (Chats and Calls) AI, and the use of customer data to build Natural Language (NLP) modeling pipelines for intent classification, training & deploying chatbots.
Directing matrixed teams of engineers and other data scientists to deliver efficient algorithms to meet client requirements Demonstrates thought-leader abilities and/or a proven record of success learning and performing in functional and technical capacities Experience with agile product development and software delivery lifecycle Proven track record of delivery and new product feature creation Demonstrated ability to manage tight delivery timelines and calmness under pressure BA or BS in applicable field of study Preferred qualifications, capabilities, and skills Technical acumen as a product owner is desired.
Commitment and self-motivation suitable to a start-up team Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans Base Pay/Salary Wilmington, DE $156,750.00 - $260,000.00 / year; n Columbus, OH $147,250.00 - $245,000.00 / year; n Plano, TX $156,750.00 - $260,000.00 / year
Medical, Dental, Accident, Cancer, Life, & Vision Plans Paid Vacation / Paid Holidays / Personal Days 401K Plan with Employer Match Employee Purchase Discounts Career Development We can guide your career path towards a management position within this phenomenal organization.
You will be eligible for an excellent bonus program with uncapped earning potential your first year. Our Top Automotive Sales Professionals can make up to a 6-figure income, and beyond. Interested in being a Sales or Finance Manager in the business? We prefer to promote from within - let us help you find your best fit and get on the path to your highest level! The Hertrich Family of Dealerships is on the lookout for
awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 12 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond!
For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with just good enough. We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions
we have available. What You Can Expect as an Automotive Sales Professional / Auto Sales Management Trainee : Spend time with guests to determine their needs Develop a creative and successful strategy for every sale Test drive vehicles, demonstrate models, features, and benefits Ensure that every Customer is completely satisfied with their purchase experience Maximize profitability in each and every deal Complete accurate paperwork and computer entries for all clients Follow up with new and existing customers and clients Perform other duties as assigned by the General Manager Automotive Sales Professional / Auto Sales Management Trainee Qualifications: Must be a success-driven, customer service oriented team player Must have the desire to learn and provide superior customer service - before, during, and after the sale Should have previous sales experience, automotive experience, or commensurate work experience Must be able to work a flexible schedule, including evenings and Saturdays Computer experience HS Diploma / GED required Must have a current, valid driver's license Offers of employment are conditional.
Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment.
We are a drug-free workplace. We are an EEO employer. Job seekers will be given consideration without regard to their disability or protected veteran status. Associated topics: administrative, branch manager, director of sales, leader, manager of sales, principal, sales leader, sales management, sales manager, supervisor
is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak.
By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. SUMMARY OF DUTIES: The Manager of the National
Communications Center (NCC) is responsible for the management, planning and administrative oversight of all operations of the Amtrak Police Department’s NCC to include management of all Sergeants / Supervisors, Telecommunications Officers and administrative support personnel.
The NCC manager is responsible for the management and development of all NCC-based technical, computer and communications systems and equipment. Responsibilities include the planning, organization, and control of communication activities such as radios, telephones, call taking, and computer-aided or other dispatch services. The manager of the NCC, must develop and implement long and short range goals and objectives,
and establish policies and methods for effective, efficient emergency communications.
ESSENTIAL FUNCTIONS: Essential functions include, but are not limited to: Oversees the overall operations and activities of the National Communications Center and the coordination of information with other Amtrak communications operation centers (e. g. CNOC, PSCC, and CTEC). Plans, prioritizes assigns, reviews, coordinates and manages through shift supervisors the day-to-day activities of the NCC, including responsibility for the operation and effective functioning of the NCC, sets schedules and provides adequate staffing for the NCC operation. Establishes schedules and methods for providing dispatch services, identifies resource needs, reviews needs and allocates resources accordingly.
Ensures recording of all phone and radio traffic with the NCC, retains recordings for the corporation and department, copies the recordings for departmental staff, other internal/external agencies as necessary. Oversees and participates in updating all training guides and manuals relative to the NCC. Ensures all NCC personnel meet all training requirements to include APCO certification. Develops/implements training to advance and refresh the knowledge and skills of assigned communications support staff.
Oversees monitors and maintains a variety of dispatch equipment including computer-aided dispatch (CAD) system, CCTV, telephone system, radio system, works with field commanders and outside agencies to ensure systems are working properly. Participates in the development of goals and objectives as well as policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures, monitors work activities to ensure compliance with established policies.
Oversees, maintains, and updates a variety of dispatch records as required, maintains current radio licensing for the department, and ensures licenses are in compliance with Federal Communications Commission (FCC) regulations. Maintains proper documentation for all MOU's with allied agencies. Manages the human resources functions within the Unit, including but not limited to, hiring, selection, work activity assignment, projects and programs, professional development, personnel complaint investigation, discipline, recognition, grievance adjudication, labor contract administration, and performance review; in conjunction with the training / recruitment unit.
Prepares a variety of analytical and statistical reports and correspondence on operations and activities. Recommends the purchase of supplies and equipment for the NCC. Coordinates repairs to equipment with outside agencies, requisitions supplies and materials as necessary. Attends and participates in professional group meetings, maintains awareness of new trends and developments in the field of law enforcement dispatching, incorporates new developments as appropriate into programs. Oversees the operation of the police department’s Computer Aided Dispatch (CAD) to ensure accurate and timely data entry, appropriate updating, and complete and accurate reporting of crime information (e.
g. NCIC stolen property file) wanted/missing persons/vehicles Manages programs such as TXT-A-Tip, License Plate Reader, ASAP system, CCTV and various alarm system. Other duties as assigned. MINIMUM QUALIFICATIONS: Bachelor’s degree from an accredited college or university with coursework in criminal justice, police science, communications, public or business administration, and/or related fields, or equivalent combination of relevant experience may be considered in lieu of a degree.
7 years of relevant experience. Experience in managing a moderate to large police/ public safety communication center functions. Experience in public safety communication center policy development. Strong knowledge of computer aided dispatch procedures, FCC regulations, NCIC requirements, managing communications room operations. Strong knowledge of principles, methods and techniques of communication system, computer aided dispatch (CAD), NCIC, CCTV activities, emergency response practices and terminology; manage multi-shift, continuous operations; analyze data to prepare reports and maintain records; interpret, apply and explain rules, regulations, policies and procedures.
MINIMUM KSA (Knowledge, Skills and Abilities): Demonstrated professional practice related to the position summary. Skill in recognizing problems, troubleshooting to avoid encountering problems, initiating action to gather relevant information, and documenting and evaluating the effectiveness of implemented solutions. Skill in effectively disseminating communications, through both written and oral reports, to a variety of internal and external audiences.
Skill in examining records, files, equipment, and facilities to detect and prevent or correct deficiencies and recommend improvements. Skill in establishing and maintaining accurate manual and automated logs, files, and records as well as policies, procedures, and work schedules and controls and in coordinating work activities internal and external personnel and units. Skill in applying one’s knowledge of communications equipment and technology, communications policies and procedures, police records management, and police supervision and management and in managing police communications. PREFERRED QUALIFICATIONS: Bachelor’s degree from an accredited college or university with coursework in criminal justice, police science, communications, public or business administration, and/or related fields, or equivalent work-related experience.
10 plus years of relevant experience Graduate of APCO Public Safety Telecommunications course (PST). Graduate of APCO Communications Center Supervisor course (CCS). Graduate of APCO Registered Public Safety Leader Program (RPL). Graduate of APCO Certified Public Safety Executive Program (CPL). Graduate of NENA Emergency Numbers Professional Program (ENP).
Completion of an Management Level Command and Leadership Program. Experience as a public safety telecommunications instructor. WORK ENVIRONMENT: This position is subject to time pressures, frequent changes in tasks and priorities, and handling multiple projects simultaneously. COMMUNICATIONS AND INTERPERSONAL SKILLS: Must have excellent oral and written communication skills. The salary/hourly range is $113,200 - $146,664. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary.
Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges.
Learn more about our benefits offerings here. Requisition ID: 160672 Posting Location(s): District of Columbia Job Family/Function: Safety & Security Relocation Offered: No Travel Requirements: Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job.
We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.
Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U. S. C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply.
We consider candidates regardless of race/color, religion, interaction (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, interactionual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
