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Experience Management (EXM) strategy, framework, and function within a government agency.

RESPONSIBILITIES (not limited to): Provide strategic advisory support directly to the program office to develop and document CX/EX strategic foundation and develop a strategic plan to build employee skills in customer journey mapping, human centered design and CX/EX strategy to maturity and self-sufficiency utilizing industry and government best practices, case studies, lessons learned, and training materials.

Provide strategic advisory support to build employee skills in customer research and CX/EX data analytics to maturity and self-sufficiency utilizing industry and government best practices,

case studies, lessons learned, and training materials. Advise on the development, documentation, and ongoing maintenance of Agency service delivery strategy including process development, documentation, and communication for Customer Relationship Management (CRM) and Service Design strategy.

Provide strategic support for facilitating service design and discovery sessions with stakeholders. Review and provide input on prepared government documents and presentations for feedback and comments. REQUIRED SKILLS AND EXPERIENCE Bachelor's Degree in Design Strategy, Design Planning, Service Design, or similar field. Active Do D Secret security clearance. 5+ years of working experience with design

strategy, design research or service design space. Experience establishing and managing standards on CX/EX performance indi cators and measures per OMB Circular No.

A-11 section 280.10. ABOUT US At MGS, we believe a people-first culture corresponds to organizational success through a commitment to excellence, integrity, inclusion, and an attitude that welcomes challenges meets demands, sustains growth, and drives innovation. We provide expert mission-first technical and programmatic services and solutions for the US intelligence community, the US Department of Defense, and other governmental agencies. We create people-first organizational cultures where employees feel needed in the system, not a system that needs employees.

We provide you with long-term career opportunities centrally focused on our core value system: inclusion, integrity, and a commitment to excellence. MGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

healthcare is delivered and promoting the advancement of care for the people we serve. The Therapy Reviewer I is responsible for the review of medical records to determine if requests for therapy services (physical therapy, occupational therapy, and/or speech-language pathology) were medically necessary and filed appropriately.

How you will make an impact: Follows the system guidelines that makes decisions on approval for care for a patient. Processes system generated decisions for authorization requests, meeting all contract requirements, processes, and operational unit goals to ensure customer satisfaction. Documents findings, develops analyses, and submits reports to the appropriate

departments in accordance with government regulations and requirements. Researches and obtains additional data, consults with clinical reviewers and medical directors, when necessary.

Acts as a resource for internal and external customers. May participate in intradepartmental teams, projects, and initiatives. Maintains quality and productivity standards and ensures reviews are conducted within required timeframes. Minimum Requirements Requires graduate of a college level program in physical therapy, occupational therapy, or speech language pathology or an accredited two-year program for a Physical Therapist Assistant, Occupational Therapist Assistant, or Speech Language Pathologist

Assistant and minimum of 1 year of clinical experience; or any combination of education and experience, which would provide an equivalent background.

Current active unrestricted license or certification as a physical therapist assistant, occupational therapist assistant, or speech language pathologist assistant in applicable state required. Certification and/or licensure appropriate to field of specialty is required. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy.

Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.

Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.

Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.

Management (CXM) and Employee Experience Management (EXM) strategy, framework, and function within a government agency.

RESPONSIBILITIES (not limited to): Advise on defining, developing, implementing, sustaining, and maturing CX/EX digital experience management plan.

Provide strategic consulting to drive integration of customer-facing and employee-facing digital and data systems to deliver a unified experience across channels, including digital, telephonic, and in-person. Advise on optimal DFAS CRM technology. Provide strategic consulting for development, documentation, and implementation of Agency Voice of the Customer ( Vo C ) collection platform. This includes but not limited

to Vo C platform research, evaluation, case studies, contracting support, implementation support, collecting and monitoring customer feedback, information collection requirements across selected customer journeys and service channels, integrating with Agency training initiatives, and collaborating with stakeholders across appropriate missio n areas.

Provide strategic technical advisory support, analysis and consulting REQUIRED SKILLS AND EXPERIENCE Bachelor's Degree in Information Technology , Computer Science, Computer Engineering, Informatio n T echnology M anagement or another related field. Active Do D Secret security clearance. Demonstrated work experience advising on defining, developing,

implementing, sustaining, and maturing CX/EX digital experience management plan.

Demonstrated experience with optimal DFAS CRM. Demonstrated experience with Vo C collection platforms. ABOUT US At MGS, we believe a people-first culture corresponds to organizational success through a commitment to excellence, integrity, inclusion, and an attitude that welcomes challenges meets demands, sustains growth, and drives innovation. We provide expert mission-first technical and programmatic services and solutions for the US intelligence community, the US Department of Defense, and other governmental agencies. We create people-first organizational cultures where employees feel needed in the system, not a system that needs employees.

We provide you with long-term career opportunities centrally focused on our core value system: inclusion, integrity, and a commitment to excellence. MGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

will be responsible for supporting practices in multiple markets, handling cases pending before the Trademark Trial and Appeal Board (TTAB), and managing litigation matters across the United States. Duties: Evaluate claims and participate in all aspects of trademark and copyright litigation.

Draft demand letters and responses. File cases before the TTAB and navigate the proceedings. Engage in complex brief writing for litigation cases. Conduct heavy document discovery in preparation for legal proceedings. Serve as 1st/2nd chair during depositions. Draft settlement and coexistence agreements. Requirements: Minimum of 3 years of experience in Trademark and Unfair Competition Litigation.

Proven experience in claim evaluation and demand letter drafting. Familiarity with TTAB proceedings and filings. Strong expertise in complex brief writing. Extensive experience in managing document discovery processes.

Previous 1st/2nd chair deposition experience. Ability to draft effective settlement and coexistence agreements. Education: Juris Doctor (JD) from an accredited law school. Certifications: Admission to the Indiana State Bar. Additional certifications related to trademark and copyright law are a plus. Skills: Excellent legal research and analytical skills. Strong written and verbal communication abilities. Detail-oriented with the ability to manage multiple tasks simultaneously.

Proficient in legal software and research tools. Demonstrated negotiation and settlement skills.

Ability to work collaboratively in a team environment. This Vault-ranked firm has a client-first mindset, where attorneys are rewarded based on their listening and understanding their clients' goals, thinking creatively and aggressively to advance those goals, and obtaining the clients' ultimate success. Attorneys at this firm partner with members of the firm's affiliated businesses to provide comprehensive service to clients. These partnerships allow clients to access business consulting across a variety of disciplines. The attorneys truly work as one team to help their clients succeed.

This modern, progressive firm boasts a highly respectful, transparent workplace culture, which fosters creativity, teamwork, inclusion, diversity, and service to clients and communities. This firm emphasizes significant investment in the communities where their attorneys live and practice. Compensation at this firm is competitive with peer firms in the region.