Job Title: Junior Banker/Relationship Specialist Duration: Full Time/ Permanent Job Location: Carrollton, TX 75007 Summary: Role will be focused on a very high level of Customer Support by helping in creation of account, migrating data from one platform to another, facilitate collection of documentations, triaging and back-office coordination in a well-known bank.
Experience: 5+ years of experience as a Junior Banker/Relationship Specialist or a thorough Call Center Professional having interacted and catered to high-net-worth clients is preferred Functional Skills: Play the role of a Junior Banker/Relationship Specialist High-touch relationship management Create client conversation scripts,
criteria and supplemental materials Perform client outreach (calls, email, meetings), coordination, and associated reporting and tracking Perform migration data entry for manual conversions including client entitlement set up and support Interact with Bank and clients to facilitate collection of documentation Provide Level 1 triage and help desk coordination, including top 20 clients team and post conversion support.
Track surge support weekly and forecast monthly to help you determine ongoing surge support needs Provide information for client training team to create materials and for client training team to hold trainings. Technical / Non-Technical Skills: Thorough knowledge and understanding
of Treasury Management and Payment Products Exhibit critical thinking and a higher degree of negotiation and dispute resolution skills Demonstrate ability to simplify and communicate complex technical procedures Hands on approach mindset.
Provide White Glove Service Strong English-Speaking skills. Need strong analytical skills and ability to think laterally Attention to detail and proactive Strong communication and interpersonal skills (Written and Verbal) Effectively collaborates and communicates with to ensure client satisfaction Detail oriented, while still providing reliable and consistent results. Dependable problem-solving skills.
Having any experience in migration activities will be preferred. Who We Are? Infi Care has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a modest beginning in 2001, today we service clients ranging from Fortune 500 companies to medium sized businesses as well as small niche firms. In US we are based at Dulles, VA. /certified-company/7037388 /profile/inficare Thanks and Regards, Parasmoni Boro xyz X@ 703-652-xyz X
people, our goal is to help businesses succeed and our communities thrive. With offices in Missouri, Kansas , Arizona, California, New Mexico and Nevada, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities.
Voted A Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities,
interesting colleagues and the satisfaction of supporting our communities. Together, there’s no stopping you. Electronic Banking Specialist - Wires (Hybrid, St.
Louis, MO) Job Description Summary This position is responsible for performing operational support duties of the Electronic Banking Department. Essential Duties and Responsibilities: Processes all incoming and outgoing wire transfers Creates and responds to wire transfer service messages Assists in daily tasks, including balancing of accounts, monitoring of bank position, and morning/end of day processing Maintains existing client relationships by addressing any customer service needs or issues Assists with testing and upgrades
with the wire vendor Creates and manages cases with electronic banking vendors Creates and manages reports and handles reporting for the wire transfer department Assists in audits and examinations Develops and maintains department procedures Supports Retail Staff with issues, questions, and concerns regarding their wires transfers Assists with training new employees Serves as a back-up for other areas of the electronic banking department Completes Reg E investigations Assists management with projects related to the department Other duties as assigned Qualifications: Must be familiar with Electronic Banking Strong verbal and written communication skills Ability to develop strong working relationships and interact well with employees at all levels of the organization Ability to communicate and cooperate in a team environment to produce needed outcomes and meet goals Motivated and open to change Ability to meet multiple deadlines in a fast paced environment Excellent planning and organizational skills Demonstrates flexibility, versatility, and commitment Ability to proactively reach out or discover resources to determine solutions Ability to work well in a team environment that promotes inclusiveness and communication among team members with a constructive, respectful attitude Ability to critically think through complex situations Willingness to continually learn Flexible schedule-ability to come in early or stay late as needed Ability to work overtime as needed Education and/or Experience: Three or more years of related experience High school diploma or GED required Computer and Software Skills: Microsoft Office Google Mail Google Suite Salesforce Equal Opportunity Statement Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs.
If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at xyz X@. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, interaction, national origin, interactionual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.
All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster.
workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.
This position will be based in Fort Worth Texas at the Mc Cart & Sycamore retail banking branch. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes
a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating
sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - backssing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video ( Click To Reveal Link. Competencies Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Addressing Customer Needs – Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner. Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation. Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Fraud Detection and Prevention – Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education No Degree Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC. Disability Accommodations Statement: If an accommodation is required to participate in the application process, please contact us via email at xyz X@ Click To Reveal Email. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.
Applicants may also call Click To Reveal Phone and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, interaction, religion, national origin, age, interactionual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents Refer to the California Consumer Privacy Act Privacy Notice ( Click To Reveal Link to gain understanding of how PNC may use or disclose your personal information in our hiring practices. Recommended Skills Attention To Detail Business Planning Commercial Banking Customer Demand Planning Customer Experience Customer Relationship Management
