Doing Do you have a passion for helping others and giving them peace of mind? Whether it s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You ll - Answer incoming communications from customers and make return calls as needed - Conduct research to provide answers for customers to resolve their issues What You Bring to the Role - 1 year or more of customer service experience - 1 year or more post-secondary education OR 2 years equivalent work experience - Recognize and solve problems of mid-to-high
level customer service issues - Great written and verbal communication skills (in Spanish-English) - Computer experience What You Can Expect - Supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base wage starting at $19 per hour plus performance bonus opportunities - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit mybenefits.
for more information. A Bit More About Your Role We re committed to ensuring you have the skills and
support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can t be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Apply Here: ttec. /careersection/5/jobdetail. ftl? job=03SDD〈=en&src=JB-19502
growing steadily every year with our best-in-class experts and cutting-edge technology systems. We fulfill our responsibilities and obligations as a global top-tier SCM provider through our continued investment in infrastructure and engagement in social responsibility activities.
GLOVIS EV Logistics America LLC is an integrated logistics company located in Savannah, Georgia. We provide Tier 1 logistic, warehousing and inventory services to Hyundai Motor Group Metaplant America (HMGMA). GLOVIS EV Logistics America was established on October 6, 2022. Department: Vehicle Processing Center (VPC) Reports to: Senior Manager VPC Operations Job Summary: Manages and coordinates all Customer Service,
Parts/Warehouse Inventory, Business support activities and programs to ensure safe, healthy, accident-free and productive work environment for all employees in those areas.
Supports parts department with technical, procedural, inventory control, and parts exchange support. Manages the parts inventory database and parts operations staff. Key Responsibilities : Develops, implements, and monitors pertinent programs and processes to reduce systems issues and downtime; monitors the timeliness and effectiveness of customer service daily duties. Create and maintain VELES vehicle data (Models, Accessories, Activities, Billing, Etc. ) Coordinate fleet shipment holds and releases to meet delivery
windows specified by the customer. Audits various program elements for effectiveness; schedules and performs customer service audits; identifies issues and develops corrective action plans.
Plans, implements, communicates, and monitors policies and procedures in compliance with company rules and regulations. Develops and implements department training programs designed to instruct employees in general customer service, parts management, and support. Provides training for new employees. Maintains thorough knowledge of CS and Support requirements and trends; distributes and/or posts new or revised standards that affect the company. Encourage employees and supervisors to report all systems issues/parts shortages immediately and schedule repairs as soon as possible.
Plan parts delivery, storage and distribution in a manner that results in minimal wait time for vehicle processing, consolidating movements whenever possible. Manages the Customer Service and Part/Warehouse Department. Other duties as assigned. Qualifications : High School Diploma/GED required. Bachelor's Degree in Business Administration/Operations or equivalent combination of experience and education. Minimum of 4 years customer service experience required. Minimum of 10 years of managerial experience required.
Knowledge of customer service and support regulations and compliance standards. Commitment to excellence and high standards. Excellent written and oral communications skills. Ability to work with all levels of management. Strong organizational, problem-solving, and analytical skills. Ability to effectively resent information and respond to questions. Strong computer skills to include all aspects of Microsoft Office. Versatility, flexibility, and a willingness to work within constant changing priorities with enthusiasm. Perform other duties as assigned. This role routinely uses standard office equipment, including a laptop computer and cell phone.
The employee is generally required to spend long periods of time sitting, typing, and working at a computer. May require the ability to occasionally lift up to 30 pounds and transport items. Accommodation will be made based on ability and accessibility. The job is also eligible to participate in GLOVIS EA's outstanding benefit plans which include medical, dental and vision coverage, 401(k) Plan with $1/$1 matching up to plan provisions, as well as generous paid time off. This position is eligible for the leased vehicle program.
The estimated base salary range for this job is $ 100,000-$110,000. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. The range represents a good faith estimate of the range that GLOVIS EA reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel.
GLOVIS EA is an equal opportunity employer, and we value diversity of all kinds. GLOVIS EA is an equal opportunity employer and does not discriminate on the basis of race, interaction, religion, national origin, gender identity or expression, interactionual orientation, disability, age, or any other category protected by local, state, or federal laws. We are committed to building a diverse, equitable, and inclusive team. GLOVIS EA is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodation.
If reasonable accommodation is needed to participate in the job application or interview process, please contact ary Work Location: Onsite, Savannah, GA Worksite Location Summer 2024: Onsite, Ellabell, GA/Bryan County
Prior consumer or commercial lending experience a plus Retail lending, banking, and/or collections experience Proficient and professional communication skills Computer knowledge Bilingual in Spanish/English a plus BENEFITS Competitive total compensation including bonus opportunities Paid Vacation Paid Holidays 401(k) including company match Health Insurance Life Insurance Short and long term disability AD&D Insurance Job Type: Full-time Salary: $15 p/hr plus bonus
Analyst, Windows 10 Job Description Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client s business needs and requirements.
The Field Tech Support Analyst will be assigned to 1 or more schools or locations. The number of assigned locations depends on the student enrollment and number of employees. Work is directed by the IT Specialist/Manager for the assigned cluster to meet the operational needs of the assigned school. Scope of Work/Key Responsibilities: Adhere to established standard operating procedures
and service level agreements through the following: Maintain exceptional customer service posture at ALL TIMES Build strong relationships with the school administration team, including but not limited to the Principal, Assistant Principal, Main Office staff, business managers and media specialists Arrive at the school no less than 30 minutes prior to first bell Monitor assigned support tickets for assigned locations; troubleshoot and resolve issues reported Work with Level 3 support and specialized Subject Matter Expects to resolve advanced technical issues.
Escalate complex issues to the IT Specialist/Manager for the assigned cluster as first point of contact Support a teaming environment
with field support technicians at other schools within your assigned cluster and beyond Perform support activities including but not limited to: o Proactively check the status of computer labs & media center computers on a daily basiso Maintain and update Chrome carts for student useo Maintain, update, and troubleshoot interactive whiteboards, panels, digital signage devices and projectors to ensure that they are functional.
o Ensure test readiness for standardized tests through updating carts and lab equipmento Troubleshoot and/or replace Kronos hardwareo Maintain and troubleshoot location Marquee signso Troubleshoot and resolve minor wireless and network issueso Install OS updates and patches on Apple, Chromebooks, and Windows based PC deviceso Install, configure, and support printing devices.
o Maintain accurate asset assignment in Nimbus and Incident IQ. o Maintain work areas and workspaces, including MDF/IDF closetso Coordinate removal of obsolete equipment as requiredo Serve as first point of contact for Media Center Specialists/Technical Liaisons for one- to-one student devices as neededo Meet with onsite vendors as required to support L3 teamso Assist with deployment of new equipmento Check monitoring tools for any school outages (wireless AP, switches, kroon's clocks) Provide support for IT projects and AV events in the assigned schools.
Document all work performed (and steps to resolve issues) at all times within ticketing system for audit or knowledgebase purposes. Record and submit checklists or other documentation as required for upward reporting and accountability. Attend mandatory monthly professional development meetings. Retrieve parts or other items needed to resolve issues from the APS IT Warehouse Other duties as assigned. Skills and Qualifications: 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network infrastructure and wireless support Prior experience with Desk Side support is a MUST Microsoft Windows certification is a plus ITIL experience/certification is a plus Must have clean criminal record with the ability to pass fingerprint background check Must be authorized to work in the United States Must hold a valid driver's license and dependable personal vehicle Personal Attributes: Must be punctual, present and visible throughout the workday Creative, curious, analytical, enthusiastic and display strong attention to detail Ability to work independently and effectively on tight deadlines, as necessary Excellent command of English language Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Positive and productive team player Desire to learn new skills as technology evolves Business casual attire (i.
e. no sweatpants or jeans with holes; sneakers/basketball shoes allowed) Neat and clean appearance to include personal hygiene Education/Training: Minimum of associate degree (preferred) 3+ years of experience in field tech support.
Equivalent combination of education and experience will be considered. Qualification Skills Languages A+ Novice (1-3 Years) Yes Skills Others Desk Side Support Prior experience with desk side support is a MUST Novice (1-3 Years) Yes Skills Others Work Experience 3+ years of work experience minimum Novice (1-3 Years) Yes Skills Others Communication skills both verbal and written Proficient (4-6 Years) Yes Skills Tools Microsoft Office Professional Proficient (4-6 Years) Yes Benefits: For information and details on employment benefits offered with this position, please visit here.
Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Associated topics: help desk, patient, service, technical, technical support, technical support specialist, technician, technician i, technician iii, technology
Interpreting is required, Bachelors Degree is preferred Experience in American Sign Language and Signing Exact English is required Interviewing Now! Requirements: Bachelors Level Degree in ASL or Educational Interpreting Certifications: EIPA, RID or NIC Benefits: Weekly Direct Deposit Competitive Pay Medical Insurance Jesse Nguyen 678-920-xyz XFor more details: jobs-search.
org/customer-service_savannah-c428352/asap-school-opening-sign-language-interpreterasl-savannah-ga-savannah_i1969303322
tires Vacuums interiors and trunks Cleans all glass components thoroughly Inspects and cleans engine compartment Perform related tasks as directed by manager Move vehicles Complete all tasks in a safe and timely manner Automotive Dealership Detailer Qualifications and Skills Previous experience required Good driving record At least 18 years of age.
Steady Work History with references VALID driver's license (non probationary) Professional appearance and outgoing personality Ability to learn quickly and work in a team environment Automotive Dealership Detailer Benefits Competitive compensation and Full Medical benefits package 401K savings plan Job Posted by Applicant Pro
to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return.
Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased
and balance the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Buffalo Wild Wings - Dawsoneville Highway NWFor more details: jobs-search.
org/education_gainesville-c428335/buffalo-wild-wings-cashier-customer-service-urgently-hiring-gainesville_i1969779962
manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions.
To learn more, please visit: . Summary of Role: NFP is seeking a Customer Service Representative to provide call center support for our employee benefit clients. The ideal candidate will provide exceptional customer service by assisting new and existing clients with benefit enrollment, claims resolutions, eligibility, ordering id cards, locating in-network providers, benefit education and other issues. Essential Core Duties
and Responsibilities Field incoming calls from clients and their employees Assist with ordering ID cards Complete enrollment elections Locate in-network providers Reset enrollment system passwords Explain benefit options Provide claims assistance and resolution support Contact providers to address claims concerns Navigate benefit administration platform to identify employee current elections and notate calls Provide confirmation statement to employee upon completion of enrollment Record calls updating elections or beneficiaries Provide administrative support as needed: assist with ordering of supplies, contact/manage office vendors, prepare packets and/or client fulfillment needs, etc.
Desired Skills Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Strong Speaking/Writing Skills - Effectively communicating with others on the phone and in writing to articulate the resolution and/or items or information needed. Leadership- Provide direction, training and development for team members. Develop processes and procedures for effective service.
Exceptional Customer Service Skills - Provide professional yet compassionate support to resolve issues quickly and efficiently. Ideal candidate will possess the ability to diffuse intense situations and gain the trust of the caller for positive resolution. Desktop Computer Skills - Microsoft Office proficiency is an essential part of this position to include Excel and the creation of spreadsheets and manipulating the data. VLOOKUP is used to compare data sets in determining changes and/or discrepancies. Desired Qualifications: Customer service experience is required. Call center experience is preferred but not required.
Education: High School Diploma Working Conditions: Remote, Pacific Time business hours 9 am - 5pm PST Physical Demand: Ability to sit at a computer for a long period of time. Duties require standing, walking, talking, sitting, and hearing. Supervisory Responsibilities: n/a Compensation: Hourly rate, subject to taxes Pre-employment drug screening is required. What We Offer We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our People First culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You. Better together! NFP is an inclusive Equal Employment Opportunity employer. PDN-9ae7e402-519e-4f3b-aa7a-3d7a27c48538
