to you to make a difference in the community where you live and work? If you answered yes, then this may be the right opportunity for you! Job Overview: Our Retail Sales Associates, Markdown Associates, Layaway Associates, Cashiers, Stock and Merchandise Flow Associates, and Maintenance Associates are important ambassadors of the Burlington brand, at the front lines in our mission to provide a world-class shopping experience to our customers.
You ll be responsible for assisting customers, maintaining neat, organized and clean work areas, and supporting the management team with day-to-day store operations. Sales Associates may be assigned to work in Back of House or any of the following
departments: Ladies, Men, Youth, Sportswear, Shoes, Home, or Baby Depot. Job responsibilities will vary by position. Part-Time and Full-Time positions are available for Cashiers, Selling Floor Associates, Markdown Associates, Layaway Associates, and Stock and Merchandise Flow Associates.
Responsibilities: Assisting customers in locating merchandise when needed Receiving and unpacking merchandise, assisting with floor moves, merchandising display maintenance, and housekeeping Assisting in ringing up sales at registers and/or bagging merchandise Performing other tasks as assigned by manager Candidates must be able to work a flexible schedule; including early mornings, nights, weekends and
holidays as required. Candidates for Stock & Merchandise Flow Associate position must be able to lift and move boxes weighing 40 lbs.
or more. The aforementioned responsibilities are intended to provide a general overview of tasks that may be associated with retail associate positions. Hours, duties and responsibilities will vary based on role. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity and makes all hiring decisions in accordance with all applicable federal, state, and local laws.
that a high level of quality customer service is delivered. Major Duties and Responsibilities: Schedule patient appointments as soon as possible If insurance is to be utilized, ensure that appointments are scheduled with physicians participating on plan. Answer assigned telephone lines in a timely manner and route calls to the proper destination.
Advise patient of clinic policy and financial obligation. Obtain insurance information (request copy of card) and referral when appropriate. Obtain and enter into the computer complete patient demographic information. Inform patients of our clinic policy in reference to payment and insurance. Verify insurance and obtain referral when required.
Input demographic information into computer for all new patients (to include any pertinent information such as insurance, referral, etc. )Verify demographic information on return patients not seen within last 3 months and correct in computer system.
Contact insurance companies and verify eligibility and benefits. Other duties as assigned.
explains, and opens new deposit accounts for customers Completes all necessary product and service documentation (such as preparing signature cards inputting account information into the system, ordering checks and ATM/Debit cards) to ensure customer needs are promptly and accurately satisfied and all security and legal requirements are met.
Assist customers with Debit card questions May perform various administrative and other duties related to the operational function Prepares various activity reports and information as needed Performs other task request by Banking Center Manager as they relate to the bank and its functions May sign such items as certified or cashier's checks and guarantees
signatures, authorizes the cashing of non-routine checks and the cashing of checks more than teller's authority Opens or closes safety deposit boxes; billing for boxes; assists with inventory of deceased customer's boxes.
Maintains confidentially of customer accounts Handles customers complaints related to the bank's services, explains service charges and follows through on misdirected items or errors Researches and resolves customers problems by serving as a liaison between the customer and the appropriate bank area Answers inquires and provides information on various accounts, loan balances and other banking services Assumes lead role in generating new customers relationship and expanding
existing customers relationships Identifies customer's needs and provides advice and information (rates, terms, features, benefits, restrictions, fees, disclosures) to assist customers in making decisions which suit their financial situation.
Refers customers to specialize products and services to the appropriate area and/or person Works closely with Electronic Banking to assist customers with Online Banking and Bill Pay questions or problems Originates wire transfer for customers as needed Assist with charge backs at manager's request Handle specific customer paperwork on request Performs other task request by Banking Center Manager as they relate to the bank and its functions Ensures on-going product knowledge training and self development Performs other duties as assigned May need to back up for Teller line as needed REQUIRED EDUCATION, EXPERIENCE AND SKILLS High School Diploma or GED Minimum customer service experience for minimum of 18 months preferred Minimum of one-year experience in New Accounts preferred Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees Excellent Organizational and Time Management Skills Computer Literacy General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred WORKING CONDITIONS AND PHYSICAL REQUIREMENTS Requires extensive contact with the general public.
Requires travel to other offices to provide assistance or attend meetings. Also, travel for seminars and training is required. Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs. Position requires standing, stooping, kneeling, squatting and sitting. Must have ability to sit and/or stand for long periods of time. Receives currency from all sources causes environment to be slightly unclean.
Must have the ability to handles stressful situations when dealing with upset customers. Must be capable of operating all types of office equipment including computer, copy machine, fax and telephone. Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity. POSITION SPECIFIC COMPETENCIES Professionalism- Represents the company with the highest standards of professionalism.
Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress. Productivity- Consistently produces a very high volume of work. Uses company time and resources extremely optimally, and meets schedules and deadlines. Attendance- The number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions.
Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless. EQUIPMENT USED Computer, telephone, fax machine, scanner, copier, printer SUPERVISORY REQUIREMENTS: None The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position.
While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
Functions and Basic Duties: 1. Answer all incoming customer calls, internal and external. 2. Route all calls to appropriate departments if not able to assist customer directly. 3. Perform necessary functions within capabilities to resolve issues/problems for customers call: a.
Reset passwords/PINs for appropriate applications/systems b. Research transactions c. Maintenance access to appropriate applications/systems d. Order replacement debit cards; close/block cards reported lost or stolen; assist with activating and/changing PINs e. Provide customers with instructions and tutorials for appropriate applications/systems f. Grant and delete employee access to applications/systems as necessary
4. Routinely check the queue for calls holding or calls left on the message system. 5. Assist branch personnel with maintenance and complex problems for resolution.
6. Monitor daily reports, balances and activity. 7. Document all calls into the work order application or other appropriate system(s). 8. Provide input and support all management decisions. 9. Complies with all bank and personnel policies and procedures including but not limited to policies and procedures regarding the Bank Secrecy Act. 10. Complete periodic training provided and/or required by Colony including but not limited to BSA training within required time frames assigned. 11. Other duties as assigned. Qualifications:
Education: 1. High school diploma or equivalent required.
2. Certification in Microsoft or other computer applications a plus. Experience: 1. Minimum two years previous experience as customer service representative. 2. Prior experience with online banking, bill pay, debit card and/or electronic statement systems preferred. Knowledge: 1. Knowledge of the Microsoft Windows operating system required. 2. Ability to work with and learn computers, software and phone systems. 3. Thorough knowledge of bank products and services. Skills/Abilities: 1. Excellent oral and written communications skills. 2. Must present a professional image in dealing with customers, interdepartmental and external representatives.
3. High level of motivation and ability to perform work quickly and accurately. 4. Must possess the ability to logically think and determine next steps in resolving customer issues. Work Environment: 1. Must be able to sit for extended periods of time. 2. Regular Office Conditions. Equal Opportunity Employer / Minorities / Females / Veterans / Disabled / Drug Free Workplace
