Customer Service Jobs in Tennessee

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187 results match your filters
POPULAR
Order 2 Cash Specialist
1
Order 2 Cash Specialist
Nashville, TN
Dec 20, 2023

of an order through cash collection.

You will provide exceptional customer service while maintaining the integrity of Guy Brown. Key Responsibilities: You will receive and respond daily to customer inquiries; ask questions and probe to uncover needs and match solutions to those needs; effectively meet customer needs, build productive customer relationships, and take responsibility for customer satisfaction and loyalty You will accurately and efficiently enter customer orders into the order management system to meet time-zone cut-offs and other departmental guidelines as determined to ensure customer satisfaction; follow through and assume responsibility for order completion in a timely

and accurate manner You will possess excellent interpersonal and communication skills and the ability to interact with a variety of internal and external customers and vendors through telephone, email and chat You will accurately and efficiently process returns, trace orders, track back orders and log all customer interaction within our CRM Case Management system You will interact daily with supervisors and peers to achieve goals and exceed customer expectations; actively participate as a member of a team by adhering to team's expectations and guidelines, fulfilling team responsibilities and demonstrating personal commitment to quality and to the team You will demonstrate reliability through

attendance and promptness You will remain flexible and present a positive disposition in the face of changing needs and customer demands.

You will support teammates with workload volume as bandwidth allows The above represents general responsibilities for the position. Other duties, responsibilities and qualifications may be required and/or assigned as necessary on an ad-hoc or ongoing basis Qualifications High school education or equivalent Minimum of 1 to 3 years of demonstrated success in a service-related position Ability to work effectively, independently and in a remote team environment Excellent verbal communication skills Excellent written communication skills with a good understanding and application of proper punctuation, spelling and grammar Excellent time management skills Experience using search engines, cutting & pasting, moving through multiple windows and keyboard skills Strong analytical, critical thinking, decision-making, and technical skills Ability to learn complex functions quickly Experience with Microsoft Office Outlook, Excel, Word Experience using office equipment such as personal computers, software, internet, e-mail, and telephone Experience with customer service request tracking software or CRM systems; Microsoft CRM preferred Good overall business judgement, attention to detail and a positive attitude Excellent organization, prioritization, planning and problem-solving skills Availability for shifts between 8:00 am to 8:00 pm eastern time, but can change depending upon staffing and customer requirements No travel required.

Benefits We recognize people as our most asset. Our competitive salary and benefits package include medical and dental benefits, company-paid Life and AD&D insurance, company-paid Short Term and Long-Term disability benefits, 401(k) Plan with a company match, paid holidays, vacation and PTO, and tuition reimbursement.

Guy Brown, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, national origin, disability, or protected veteran status.

POPULAR
Field Service Technician
1
Field Service Technician
Nashville, TN
Dec 20, 2023

standardized repair procedures to be applied to duplicate warranty issues Other duties as assigned Required Credentials Prior experience with mechanical and hydraulic repair Excellent customer service skills Welding and 12-volt electrical experience preferred Valid driver's license and clean driving record Ability to travel overnight and/or work non-traditional schedules as workload requires Must have his/her own tools How We Make an Impact At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies.

We continue to experience rapid growth through our expanding network of more than 20 locations across

North America. Take the next step in your career and come get paid to play with trucks! Some of Our Total Rewards We offer big company perks with small company culture: Comprehensive benefits package including Medical, Dental, Vision and Life 401(k) Savings Plan with Company Match Tuition Reimbursement 10 paid holidays Generous Footwear, Eyewear, and Safety Equipment Discount Program Paid Training and Development Programs J.

B. Poindexter & Co. Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status,

genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For other career opportunities, please visit our careers page /about/careers #PIQ Travel Percentage: 10.0 Travel Required: Yes Virtual Job: false

POPULAR
Customer Service Representative
1
Customer Service Representative
Knoxville, TN
Dec 20, 2023

basis with immediate supervisor and appropriate personnel. Cheerfully and promptly handles inquiries or referrals for services. Promptly identifies the caller's needs and takes proper action to see that those needs are handled. Handles sensitive issues in a professional manner, is able to diffuse potential problems that may arise between patients, clients or employees.

Assists in maintaining efficient, accurate records regarding any and all pertinent information for insurance verification. Participates in the performance improvement (PI) quality assurance program. Assists with preparing and maintaining billing files. Provides support for the Hospice Office Managers to ensure accurate

and timely information required by the corporate office for billing, scheduling, and payroll. Qualifications: A high school graduate or the equivalent preferred.

Must be experienced with PC's and be familiar with common office software such as word and spreadsheets, etc. Must be well organized and detail oriented. Must be able to communicate clearly and comprehend written and verbal communications. Must be able to function efficiently in a stressful work environment. Caris Healthcare's mission is to provide hospice care with grace. Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity

and service. If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team.

At Caris, you will have a career, not just a job. Our mission driven culture is evident by our current employees and the impact made on patients and families. All Caris team members commit to The Better Way, a list of promises we make to each other and our customers. The Better Way commitment is reflected in the benefits we provide. Benefits include: Competitive Salary Bonus Eligibility Eligible for benefits within 60 days Health Benefits (Medical, Dental, Vision); health spending account Paid Time Off/Holidays 401 (K) plan with company match Paid Training Mileage Reimbursement Tuition Reimbursement Flexible Scheduling Career Advancement Opportunities If you see yourself a good fit and want to join our team apply today!

Caris Health Care is an affiliate of NHC. EOE

POPULAR
Sales and Service Coordinator
1
Sales and Service Coordinator
Nashville, TN
Dec 20, 2023

of themselves.

As a Sales and Services Coordinator, you play a key role in making that happen. You will support all aspects of sales and service initiatives including paid services, events, classes, loyalty programs, cash handling and training in your store.

You’ll help to educate teams on service offerings, customer experience, and embodying the Sephora Attitude and DNA. Your responsibilities include Creating an Amazing Customer Experience Through strong client focus and collaboration, you create a welcome environment for our customers Understand store goals and opportunities and help the team to meet these goals. Coach Beauty Advisors on opportunities when they engage clients

about our loyalty programs. Support the planning, execution, and staffing of all events, services, and classes. Effectively execute and implement all company initiatives in a timely manner.

Supporting Store Success Help make a beautiful first impression by ensuring the store is sparkling and stocked. Share your strategic vision by providing product and services suggestions. Support brand partners and train Beauty Advisors. Embrace your winning spirit by contributing to your store’s sales goals, driving results, and sharing your knowledge of Sephora’s policies and standards. Support store priorities and participate in inventory control and programs to prevent loss. Demonstrate our Sephora

values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative We would love to hear from you if you have 1-3 years experience in a similar role supporting sales, training, and client service, preferably in retail or service industries Strong communication skills along with the ability to influence, motivate and provide feedback A knack for technology and systems Resilience and the ability to react to situations in the moment and stay aware of changing priorities as they arise Strong organizational and planning skills Available to work a flexible schedule that includes weekends, before/after store hours, and evenings, if needed Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance filled environment & handle and apply cosmetics products to clients-with or without accommodation Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook $16.50 - $23.27/hr.

The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; 401(k) savings plan; paid time off; employee discount/product perks; tuition reimbursement and employee referral bonus programs.

While at Sephora, you’ll enjoy meaningful benefits details can be found here: Click Here Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action!

POPULAR
Customer Care Representative (Bilingual)
1
Customer Care Representative (Bilingual)
Nashville, TN
Dec 19, 2023

Rate: $40,000 Position Overview: As a Bilingual Customer Care Representative, you will act as a liaises between members, providers, and care teams. The Customer Care Representative will be providing customers and staff with the best customer service possible!

Responsibilities of the Customer Care Representative: Adheres strictly to the Care Team s guidelines and procedures, including handling escalations, maintaining communication best practices, and adhering to documentation requirements Produces daily reports on member activities and assists with organizing interdisciplinary care team meetings and case conferences Provides vital support to members through telephone, fax, text and email

channels Dispatches mail on behalf of the Care Team and manages a Nashville-based PO box Proficient in identifying and addressing member needs, triaging requests to ensure connection with appropriate Care Teams for clinical support and streamlined care coordination Routinely sends out weekly surveys to all members Handles task of scheduling calls between patients and providers, including case conferences when necessary Contributes to special projects and data entry tasks, aiding in the development of our virtual medical practice and ensuring flawless execution of stop-gap processes Qualifications for the Customer Care Representative: Bilingual in English/Spanish with excellent written and verbal

communication skills Ability to effectively organize, multitask and perform under pressure Capacity to listen, understand, and build rapport with members and colleagues Comfort in a fast-paced, ever-evolving start-up environment Eagerness to learn and utilize new technologies Ability to identify and action priorities promptly Contribution to fostering a positive work culture Education Requirements: None required Benefits: Client provided benefits, upon eligibility As a woman-owned firm, we value diversity.

We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, interaction (including gender, pregnancy, interactionual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title.

Please contact us to request an accommodation. EOE/M/F/D/V/SO Position ID: 134476 Associated topics: associate, call center, client, client service, customer care specialist, intern, representante de servicio al cliente, system support, technical assistant, telephone service representative

POPULAR
Customer Service Agent Part Time
1
Customer Service Agent Part Time
Nashville, TN
Dec 19, 2023

submit a transfer request. This job will continue to be posted until at least. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.

As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly

and professional manner. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced.

Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments,

and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers’ baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers’ self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.

Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American’s guidelines.

Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e. g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver’s license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.

S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate

POPULAR
Customer Service Support 4 (Nashville)
1
Customer Service Support 4 (Nashville)
Nashville, TN
Dec 12, 2023
POPULAR
Customer Service Agent (Level 1)-18
1
Customer Service Agent (Level 1)-18
Nashville, TN
Dec 12, 2023
POPULAR
Payment Services Inbound Call Center Agent - Full-Time - Remote Position -
1
Payment Services Inbound Call Center Agent - Full-Time - Remote Position -
Nashville, TN
Dec 12, 2023
POPULAR
Customer Service Specialist
1
Customer Service Specialist
Nashville, TN
Dec 11, 2023
POPULAR
Automotive Service Advisor - Customer Service Rep
1
Automotive Service Advisor - Customer Service Rep
Crossville, TN
Dec 11, 2023
POPULAR
Legal Intake Customer Support
1
Legal Intake Customer Support
Nashville, TN
Dec 11, 2023
POPULAR
Customer Service Associate
1
Customer Service Associate
Memphis, TN
Dec 11, 2023
POPULAR
Referral Nurse (RN) - On-site Intake Call Center
1
Referral Nurse (RN) - On-site Intake Call Center
Franklin, TN
Dec 11, 2023
POPULAR
Customer Service front counter
1
Customer Service front counter
Knoxville, TN
Dec 10, 2023