to customers. Ensure trucks are properly positioned on scales for accurate weights and test scales daily. Operates a register and handles cash and credit card transactions, balance cash drawer at the beginning and end of each shift. Inspect loads and query drivers as required.
Enter load information and customer/truck information into computer and operate computerized truck scale to determine weight of load. Instruct drivers to the appropriate tipping area. Redirect loads based upon load contents; specifically, do not accept loads containing hazardous or unauthorized waste, or other materials not in compliance with regulations for tipping at the facility. Operate computer to process
proper charges to be assigned for each load, and generate charge ticket on printer. May assign and collect tipping fees from established rate schedules for customers without scale house or transfer station charge privileges.
Accurately perform routine data entry into a computer, make accurate basic mathematical calculations and accurately post and keep legible records. File weight tickets for each load, record, and secure cash receipts, and maintain records of all incoming/outgoing loads that cross the scales. Answer incoming calls; respond to public's questions regarding prices. Follow all required safety policies and procedures. Perform other job-related duties as assigned. Requirements:
High school diploma or general education degree (GED) desired.
Experience in office or a retail environment, including processing cash and credit transactions. Microsoft Office experience. Bilingual in English and Spanish required. Knowledge, Skills, and Abilities: Customer service skills, effectively addressing and resolving escalated customer concerns with positive business impact. Ability to communicateeffectivelywith internal and external customers. Strong work ethic, demonstrating integrity, trust, andmaintain confidentiality. Ability to be a self-starter capable of working effectively in a team environmentor as an individual contributor.
Excellent analytical, attention to detail, and problem-solving skills. Ability to read, write, and comprehend reports and associated documents. Ability to understandand follow oral and written instructions. Ability to prioritize workload and meet time sensitive deadlines. Physical/Mental Demands: Must be able to stand, walk, bend, reach and lift in an office environment. Must be able to use hands and fingers, kneel, talk, hear, climb and balance. Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to manually lift/move up to 10 pounds. Ability to push/move up to 20 pounds occasionally. Working Conditions: Operate in an office environment within a landfill, transfer station, or recycling center. Exposure to outdoor elements, unpleasant odors, exposure to fumes, dust, or uneven ground. #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives.
We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, interactionual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
accounts monthly and resolve any outstanding issues Manage and execute accounts collection process as approved by management including making phone calls or mailing letters Escalate unresolved issues to team lead or collections manager as needed Reports monthly to collections manager outstanding collection accounts and issues Maintain detailed customer information on delinquent accounts including contact information Meet or exceed objectives and collection goals Analyze and maintain unapplied cash and credit balances with cash applications Conduct customer research for unresolved accounts Ability to excel in fast paced environment Conform in all respects with applicable federal, state/provincial
and local laws, regulations, ordinances Follow company polices, procedures and directives from supervisors/managers Perform other duties and responsibilities as required or requested by management.
Knowledge, Skills, Abilities and Competencies: Associate's degree from two year College or technical school or equivalent combination of education and experience 3-5 years experience in commercial collections, account receivable and customer service Working knowledge of Microsoft Office-Outlook, Word and Excel Knowledge of AS400 software system and Soft Pak Excellent customer service and phone skills Ability to resolve customer complains and questions Ability to effectively communicate with
others verbally and in writing Close attention to detail and good organizational skills Good interpersonal skills.
Physical/Mental Demands: Regularly required to sit and use hands and fingers. Frequently required to talk, hear, stand and walk. Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions: Work in indoor office environment 95% of the time. Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.
We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, interactionual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
