Solution Architect - Cisco - Networking & UC

Detailed Information

LISTED SITE
  • Location: Houston, TX

  • Company: Logicalis

Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies. Conducts backssments, studies, and/or surveys to obtain data; analyzes data to advise and recommend solutions. Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.

Writes Statements of Work (SOWs) for Logicalis Professional Services. Designs and configures complex solution components. Proposes elements, configurations, and implementation details of solution. Prepares for and conducts client proof of concepts.

Prepares and performs product demonstrations. Broadens engagements with clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements.

Advises service delivery team to ensure successful implementation of solutions. Helps clients understand solution benefits. Interfaces with vendor and manufacturer teams. Provides product and/or solution training for Logicalis Sales teams and clients. Mentors Logicalis team members. Participates in increasingly complex client projects. Keeps abreast of latest solutions and services Logicalis offers. Establishes relationships with clients by demonstrating strong listening skills.

Builds credibility and trust by delivering what has been promised within established timeframes.

Participates in regional and national events and regional team meetings. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The requirements listed are representative of the knowledge, skills, and/or abilities required. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Education/Experience/Technical Requirements/Certifications Education Bachelor's degree in computer science, business, management disciplines, or related field. Experience / Technical Requirements 4 years in technical pre-sales role with experience in: Implementation planning, design and support of Cisco Networking and/or Unified Communications solutions.

Designing Cisco Data Center switching, routing and campus wireless solutions. Designing Cisco Security, Voice / Video Solutions. Cisco Commerce tools (CCW) and other solution design tools. Experience developing enterprise-wide solutions. Experience combining products and services into technology solutions that meet client's business needs. Experience in business case development. Consulting background focused on Cisco solutions.

Cisco technical background - particularly around Core Route/Switch technologies. Proficient use of all Microsoft Office applications. May consider an equivalent combination of education and experience. Certifications Cisco Certified Network Professional (CCNP) Other Skills or Abilities Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams. Excellent time and prioritization management; multitasks to accommodate requests from multiple customers and Logicalis Account Executives. Excellent problem solving, decision making, and analytical skills.

Ability to manage complex projects. Ability to communicate technical concepts in clear, easy-to-follow manner. Ability to translate client requirements into appropriate technology solutions that meet customer business needs. Ability to act quickly to changing environments. Ability to travel nationally to meet with clients. Participates proactively in own career development. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing duties of this Job, employee is constantly required to sit, talk, see, hear, and use hands and arms. Employees are frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. Employees must occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities/duties required of personnel so classified.

Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.

IT in Houston, TX

POPULAR
Electrical systems engineer
1
Electrical systems engineer
Houston, TX
Dec 23, 2023

We are seeking an Electrical Systems Engineer to design Electrical systems and Sub-systems, considering Subsea equipment, Deck handing equipment and Node products. You will prepare and manage requirements specification, design, integration, verification, qualification, industrialization, field trials and launch.

Electrical Systems Engineer Responsibilities Develop and implement project plans aligned with specifications, project budgets and timelines Model systems and run simulations to look for optimization opportunities Identify, manage, and mitigate Electrical system risks and document Perform quality and process audits of contract manufacturers and suppliers Create complete electrical

system and sub-system designs with associated, diagrams, interface documentation BOM’s, part numbers, asset serialization and engineering change management in PLM and PDM Prepare Systems Engineering support documentation for final operations Provide Tier 2/3 Systems Engineering technical support upon request Electrical Systems Engineer Position Requirements Bachelor’s or Masters’ Degree in Electrical, Automation, Robotics, Mechatronics or Systems Engineering and 5+ years’ experience Knowledge of Digital and Analog circuit design Experienced in component selection, schematics design, PCB layout and testing Knowledge in TCP/IP, I2C, SPI and other serial and networking protocols Experienced

in system modelling and simulations Subsea equipment, Subsea tooling design or offshore Handing system design experience would be beneficial Experienced in Solid works and Auto CAD preferred Proficient in Microsoft Office Suite For more details: jobs-search.

org/finance_houston-c448657/electrical-systems-engineer-houston_i1970239443

POPULAR
Staff - registered nurse (rn) - med surg - $36-55 per hour
1
Staff - registered nurse (rn) - med surg - $36-55 per hour
Houston, TX
Dec 23, 2023

New Clinical Career Ladder for Full Time Employees! Grow your career with Vibra Participants in the Clinical Career Ladder are eligible for pay increases after successful completion of the Novice, Intermediate, Advanced, and Expert Level Pay Range: $35.79 - $55.00 Shift Differentials: $3.00/hr for weekend days.

$2.00 - $2.50 for evenings and nights. $5.00 - $5.50 for weekend evening and nights. Responsibilities The RN develops, implements, evaluates and revises a plan of care of assigned patients and families while promoting the mission and values of Vibra Healthcare. The provision of care includes direct care along with the delegation and supervision of all nursing care in accordance

with the applicable Nurse Practice Act. Specific components of the Registered Nurse role include demonstrating clinical competence; managing patient care; improving quality of care; establishing professional relationships and utilizing professional skills; fulfilling responsibilities of the role of the hospital; and developing clinical expertise per specialty.

Required Skills: • Current, valid, and active license to practice as a Registered Nurse in the state of employment required. • Current BLS certification from a Vibra-approved vendor required. • Current ACLS certification from a Vibra-approved vendor required within six (6) months of hire. Additional Qualifications/Skills: • Previous

acute care experience is strongly preferred. • Ability to project a professional image.

• Knowledge of regulatory standards and compliance requirements. • Strong organizational, prioritizing and analytical skills. • Ability to make independent decisions when circumstances warrant. • Working knowledge of computer and software applications used in job functions. • Freedom from illegal use of and effects of use of drugs and alcohol in the workplace Qualifications At Vibra Healthcare, employees are our priority. We are passionate about patient care and consider it a privilege to be able to provide services to patients and their family members. Below is a brief summary of our benefits.

• Medical PPO high and low deductible plans / HSA options as well as HMO options in some markets • FREE prescription plans • Dental and Vision coverage • Life insurance • Disability Benefits • Employee Assistance Plan • Flex Spending plans, 401K matching • Additional Critical Illness, Accident, and Hospital plans • Company discounts for mobile phone service, electronics, cell phones, clothing, etc • Pet Insurance • Group legal – provides legal assistance with personal legal matters • Tuition and continuing education reimbursement • Work life balance At Vibra Healthcare, our patients are family.

Healthcare is constantly evolving, our growing organization is devoted to ensuring that each person in our care feels safe. Our world-class team of driven, passionate healthcare professionals are always focused on service excellence and providing top quality care at the bedside. Our culture fosters engagement, diversity and advocacy. Our goal is to empower our employees and support them in their professional growth while leading them on a path to success within our organization. Per Federal Health Care Worker Vaccine Requirements, all employees must be fully vaccinated against COVID-19 or be approved for a valid religious or medical exemption.

Anyone hired by the company must provide proof of their COVID-19 vaccine before they can begin employment or request and be approved for a valid religious or medical exemption. COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE! We are seeking a Registered Nurse to join our team! New Clinical Career Ladder for Full Time Employees! Grow your career with Vibra Participants in the Clinical Career Ladder are eligible for pay increases after successful completion of the Novice, Intermediate, Advanced, and Expert Level Responsibilities The RN develops, implements, evaluates and revises a plan of care of assigned patients and families while promoting the mission and values of Vibra Healthcare.

The provision of care includes direct care along with the delegation and supervision of all nursing care in accordance with the applicable Nurse Practice Act. Specific components of the Registered Nurse role include demonstrating clinical competence; managing patient care; improving quality of care; establishing professional relationships and utilizing professional skills; fulfilling responsibilities of the role of the hospital; and developing clinical expertise per specialty.

Required Skills: • Current, valid, and active license to practice as a Registered Nurse in the state of employment required. • Current BLS certification from a Vibra-approved vendor required. • Current ACLS certification from a Vibra-approved vendor required within six (6) months of hire. Additional Qualifications/Skills: • Previous acute care experience is strongly preferred. • Ability to project a professional image. • Knowledge of regulatory standards and compliance requirements. • Strong organizational, prioritizing and analytical skills.

• Ability to make independent decisions when circumstances warrant. • Working knowledge of computer and software applications used in job functions. • Freedom from illegal use of and effects of use of drugs and alcohol in the workplace Qualifications At Vibra Healthcare, employees are our priority. We are passionate about patient care and consider it a privilege to be able to provide services to patients and their family members. Below is a brief summary of our benefits. • Medical PPO high and low deductible plans / HSA options as well as HMO options in some markets • FREE prescription plans • Dental and Vision coverage • Life insurance • Disability Benefits • Employee Assistance Plan • Flex Spending plans, 401K matching • Additional Critical Illness, Accident, and Hospital plans • Company discounts for mobile phone service, electronics, cell phones, clothing, etc • Pet Insurance • Group legal – provides legal assistance with personal legal matters • Tuition and continuing education reimbursement • Work life balance At Vibra Healthcare, our patients are family.

Healthcare is constantly evolving, our growing organization is devoted to ensuring that each person in our care feels safe.

Our world-class team of driven, passionate healthcare professionals are always focused on service excellence and providing top quality care at the bedside. Our culture fosters engagement, diversity and advocacy. Our goal is to empower our employees and support them in their professional growth while leading them on a path to success within our organization. Per Federal Health Care Worker Vaccine Requirements, all employees must be fully vaccinated against COVID-19 or be approved for a valid religious or medical exemption. Anyone hired by the company must provide proof of their COVID-19 vaccine before they can begin employment or request and be approved for a valid religious or medical exemption Vibra Healthcare Job ID #7002-1.

About Vibra Healthcare Vibra Healthcare has been providing patients with personalized and compassionate medical services nationwide since 2004. Our management team has more than a century of combined experience with developing and operating free-standing critical care hospitals and acute medical rehabilitation hospitals. The Vibra Healthcare team is committed to providing high-quality, patient-centered medical services. Extensive Options, Personalized Care Vibra Healthcare is a private corporation with locations nationwide.

Our medical professionals treat patients with a variety of medical conditions each and every day. But no two patients are alike. Each individual we serve is unique, so we focus on delivering personalized treatment programs and a wide range of specialty services. We strive to connect with each of our patients and gain a better understanding of their conditions and the impact they have on the individual. We take time to get to know each patient and work with them and their family members to develop a treatment plan that addresses their specific needs, abilities, and goals.

People choose Vibra Healthcare for several reasons: We offer comprehensive medical services nationwide. We prioritize patient satisfaction and experience before all else. We offer high-quality, specialized services. Compassionate & Helpful Medical Professionals Patients are usually able to notice the difference between Vibra Healthcare locations and other hospitals from the moment they walk through our doors. Our knowledgeable physicians, rehabilitation specialists, and staff all strive to make the hospital experience as pleasant as possible. Benefits Medical benefits Vision benefits Pet insurance Dental benefits Life insurance Employee assistance programs 401k retirement plan Continuing Education For more details: jobs-search.

org/information-technology_houston-c448657/job_i1970110796

POPULAR
Staff - registered nurse (rn) - float med surg - $35-60 per hour
1
Staff - registered nurse (rn) - float med surg - $35-60 per hour
Houston, TX
Dec 23, 2023

efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency.

If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Job Description Minimum Qualifications Education: Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred Licenses/Certifications:

Current State of Texas license or temporary/compact license to practice professional nursing Certified in Basic Life Support Additional certifications may be required based on discipline and/or nursing unit requirements Experience / Knowledge / Skills: Two (2) years of Clinical RN experience Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of " we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.

Principal Accountabilities Delivers safe and appropriate care to patients,

according to the nursing skills inventory and the age and needs of the patient/population served.

Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care. Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care. Coordinates treatment plans; develops/implements discharge and/or transfer plans. Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.

Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience. Promotes a safe and accountable environment; adheres to all Memorial Hermann policies, procedures, and standards, being a good steward of resources, including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; may serve as preceptor, mentor and resource to less experienced staff.

Adheres to all regulatory and Texas Board of Nursing standards. Performs other duties as assigned, within scope of practice and clinical competency. Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

Other duties as assigned. Memorial Hermann Health System Job ID #10276_198385563. Posted job title: rn - float pool -ft- southeast- days About Memorial Hermann Health System Company Overview: Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve.

Our 6,100 affiliated physicians and 29,000 employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17 hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for Mc Govern Medical School at UTHealth.

For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all. Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.

Our Mission Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health. Our Vision To create healthier communities, now and for generations to come. Our Values Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner. Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect. Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community. Benefits Dental benefits Vision benefits Employee assistance programs 403b retirement plan Health Care FSA Dependent Care FSA School loan reimbursement For more details: jobs-search. org/information-technology_houston-c448657/job_i1970912157

POPULAR
Junior Salesforce Developer
1
Junior Salesforce Developer
Houston, TX
Dec 22, 2023

will also provide design, and implementation expertise to a cross-functional agile software development team. This position requires a full-time onsite presence at facility located in Houston, Texas, with some flexibility to work remotely on a periodic basis.

Job Summary •Provide development and technical support by using Agile best practices and techniques to configure robust solutions. •Develop high quality code, primarily using standard web technologies (HTML, CSS, and Javascript) and Salesforce tools and plug-ins •Help design and build integrations between Salesforce and other systems using web services and integration middleware tools such as Informatica, Mulesoft, and others as

required •Assist in implementing and optimizing CI/CD pipelines, ensuring efficient and reliable delivery of software updates. •Follow best practices and continuous improvement processes to identify future upgrade issues and design considerations.

•Collaborate effectively with team members, customers, and stakeholders to address questions, troubleshoot issues, and provide recommendations. •Respond to technical issues in a professional and timely manner. •Create and maintain system design and operations documentation. •Stay up to date with the latest industry trends and technologies to ensure our systems remain cutting-edge. •Complete other duties as assigned. Requirements: •Bachelor's

Degree from an accredited college or university is required; Degree in Computer Science is preferred; Additional experience would be considered in lieu of a degree •At least (1) one to (3) three years of IT experience preferred •Salesforce knowledge: This includes a better understanding of the Salesforce platform, its features, and how to use it to build applications.

•Apex programming skills: Junior Salesforce Developers should be able to write Apex code to create custom objects, functions, and triggers. •LWC (Lightning Web component) skills: Good understanding of lightning framework to build custom lightning web components. •Salesforce Dev Ops skills: Good handle on Dev Ops tools like Git, Jenkins and SFDX CLI commands.

•Support and troubleshoot deployment issues. •Review existing documentation and document technical specifications, as needed. •Perform maintenance on existing software products and contribute knowledge of business applications. •Contribute as necessary to the development of all project artifacts throughout the system development life cycle. •Familiarity with Scaled Agile Framework (SAFe) and proficiency using Atlassian tools is preferred. Additional Requirements as per contract/client: •Must be a US Citizen •Must be able to obtain and maintain a Public Trust clearance Job Summary Essential Duties and Responsibilities: - Work closely with the development team to implement a specified application design within the constraints of the technical solution and work to find compromises when desired designs cannot be achieved.

- Investigate and resolve bugs and deficiencies in the product codebase. Debug and document existing programs as needed. - Build and maintains internal tools to streamline the software development process and enhance productivity. - Provide technical support to the help desk and directly to end users for more advanced user issues.

- Participate in code reviews, to review for accuracy and enforce coding best practices and coding standards. Minimum Requirements: - Bachelor's degree in related field. - 0-3 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Basic understanding of Micro-services patterns & concepts. - Basic understanding of Cloud solutions. - Basic understanding of containerization. - Exposure to building, writing and executing test cases using one or more of: JMeter, JUnit, Test NG. - Ability to use software engineering tools, such as Eclipse, Maven, Git, and others.

- Good understanding of SDLC and agile methodology. - Good knowledge on the software engineering fundamentals including object-oriented design, data structures, dependency injection, testable code, and algorithms. - Good planning and organizational skills. - Be highly collaborative, a fast learner and willing to work wherever you're needed on the team. - Curiosity to learn about new businesses and industries, and ability to quickly grasp and make effective use of industry- and company-specific terminology. - Solid written and verbal communication skills and leadership.

- Ability to summarize and convey information to stakeholders and sponsors. Education and Experience Requirements #LI-CR1 #Techjobs MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs.

With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit. EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.

We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer.

Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max USD $115,000.00/Yr. Posted Min USD $70,000.00/Yr.

IT In Texas

1
Mongo DB Database Administrator
Abilene
Jan 18, 2024
1
Class a cdl drivers needed - touch freight - home daily - abilene, tx
Abilene
Dec 03, 2023
1
Dental hygienist
Abilene
Nov 17, 2023
1
Wind Technician I
Abilene
Oct 19, 2023
1
Technician - Cardiovascular Operating Room - T - CVOR - Corpus Christi
Alice
Sep 06, 2023
1
Level II Technical Support
Amarillo
Dec 26, 2023

monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II technical support representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP T1's POTS DSL You'll also be responsible for reporting any network issues to management within the time line allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided.

- Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles

with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered to ensure that reps are comfortable and confident with any issue that arises.

- Diagnosing / repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling

account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date.

- Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel Vo IP phones a plus Experience in Metaswitch or CSX a plus Telecommunications experience is a plus Skills Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communications skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.