Location: Costa Mesa, CA
Company: Hoag Memorial Hospital Presbyterian
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.
Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned
teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety-Internal communication-Inventory management-Daily maintenance and cleanliness-Managing/leading your team-Exceptional customer service-Training and schedule management of team members We can't wait for you to join our team.
We are interviewing immediately, so apply ASAP! Associated topics: district manager, editor in chief, executive producer, gerente, manager, manager in training, police captain, police commander, shift lead, supervisor
line utilizing Epic Ambulatory module and other 3rd party clinical applications. This role spans multiple service areas including Hoag Clinics (primary care, specialty), Hoag Urgent Care, Hoag Outpatient Departments and Hoag Managed Services Organization (MSO).
The IT Director- Ambulatory Applications embraces a true partnership by establishing strong relationships across clinical, operations, physicians, and IT leadership teams. Improves the patient experience and clinic operations by providing expertise on the application of technology and applications. Maintains current professional knowledge of developments in Information Technology and healthcare IT. Delivers a range of IT-enabled,
industry best practice solutions that allow clinical and operations leaders to meet strategic goals and obligations and deliver a superior patient experience.
Key functions: • Leads the selection, implementation, support, and life cycle management for Epic Ambulatory and 3rd party clinical applications. • Subject matter expert. Demonstrates a deep understanding and broad knowledge of Epic Ambulatory and clinical applications. • Develop and manage product roadmaps. • Strong understanding of implementing and supporting technology in multi-site ambulatory settings, including supporting growth and expansion of new clinics and outpatient services. • Experience with developing and delivering
customer facing IT healthcare solutions that deliver a superior patient experience.
• Leads by example, is an inspiring coach, promotes a positive culture, builds a strong team. • Ensures expected project results are delivered on time and within budget. • Models and fully supports the Hoag Experience aligned with Hoag’s Mission, Vision, and Values. • Establishes, prioritizes, and oversees processes for enhancement and optimization requests. • Resolves complex customer issues, ensures resources are available. • Thrives in a dynamic, fast paced environment; Change agent. • Responsible for budgets and contributes to IT planning & strategy. • Manages software licensing.
Ensures teams follow established procedures for management of incidents and tasks per defined SLAs. • Perform other duties as assigned. Job Knowledge, Skills, and Competencies: • Change Management • Conflict Resolution • Critical Thinking • Decision Making • Diversity • Technology & Equipment Skills • Interpersonal Skills • Job Knowledge • Operational Management • Oral/Written Communication • Travel Organizational Behavioral Competencies: • Business Acumen • Customer Satisfaction • Innovation • Trust and Accountability • Leader- Inspiring leader & Coach • Leader- Strategic Agility • Leader- Talent Development Education and Experience: • Bachelor of Science degree in Computer Science, Business, Healthcare preferred.
• 5+ years of experience in IT leadership role with over 10 direct reports, preferably in healthcare • 7-10 years’ experience with delivery and support of IT clinical applications in multisite, ambulatory environment • 5+ years’ experience with Epic Ambulatory • Deep information technology background; familiarity with the current technologies and trends. • Excellent resource management including resource projection and budgeting skills. • Ability to work on multiple and complex projects.
• Adaptable and flexible style: ability to work if dynamic environment. • Excellent written and oral communication skills including presentation skills. • Participate in 7x24x365 management on call. Position Supervises: EPIC Application Analysts, Principal Trainers, QA Analysts, EPIC Application Managers, Project Managers, Epic Project Managers (all levels), Application Analysts (all levels), Clinical Informaticists/Specialists (all levels, Business Process Analysts (all levels), Application Manager
with client expectations. Attend and actively participate in required project meetings, including but not limited to: client meetings, site visits, meetings for purposes of permitting, etc. Attend and actively participate in required Company meetings, including but not limited to: staff meetings, planning meetings, trainings.
Assistant Project Manager is also strongly encouraged to actively participate in optional Company events, including, but not limited to, team-building events, service events, Company dinners, etc. Assist PM in properly coordinating and managing assigned teams to ensure on-time completion of all assigned projects. Coordinate and effectively communicate with company
staff to ensure projects are completed on budget and billed at the appropriate times. Keep the PM and DE abreast of progress, problems, and potential problems and offer appropriate solutions for those problems.
Read and accurately interpret drawings. Read and accurately interpret code documents and material specifications. Produce drawings and calculations by company standards. Draft/Draw necessary sketches and details using Auto CAD or other design tools. Present documents to PM and/or DE for internal review and back-check process before approval and submission to the customer. Produce calculations in a logical, reviewable, and presentable format. Perform structural calculations using
analysis programs or manual methods as necessary to complete the calculations.
Complete all work accurately and on time as assigned by the PM and/or DE. Cooperatively work with team members to complete engineering tasks. Provide assistance to resolve project challenges resulting in a satisfied customer. Manage daily engineering duties through tools utilized by management. Make decisions and take actions as necessary to minimize costs under his/her control. Seek guidance and direction as necessary for the performance of the listed duties and responsibilities. Foster harmonious relationships with other company employees. Ensure the confidentiality of company, customers, and personnel information.
Make the best use of time during the course of the work-day. Provide proper notification and advance notice of absences. Consistently report to work and appointments on time. Always follow all safety procedures in the office or in the course of business outside the office. Maintain work area in a neat and orderly manner. Maintain all work-related documentation neatly, legibly, and accurately. Other duties/responsibilities that may be assigned by the PM, DE, or other Company Senior Management from time to time. Qualifications: THIS POSITION REQUIRES A BACHELOR'S DEGREE (OR FOREIGN EQUIVALENT) IN ARCHITECTURAL ENGINEERING, CIVIL ENGINEERING, STRUCTURAL ENGINEERING OR RELATED FIELD, OR IN A CLOSELY RELATED FIELD, PLUS 3 YEARS OF WORK EXPERIENCE AS A PROJECT ENGINEER FOR STRUCTURAL ENGINEERING OR IN A CLOSELY RELATED OCCUPATION.
Special Requirements: EXPERTISE/KNOWLEDGE OF: Auto CAD 2013 (or newer) 2D experience. Working knowledge of Enercalc and RISA. Understanding of the 2013 and 2016 California Building Codes (CBC). Knowledge of the current ACI code for the design of slender wall (tilt up) design. MUST POSSESS EXPERTISE/ KNOWLEDGE SUFFICIENT TO ADEQUATELY PERFORM THE DUTIES OF THE JOB BEING OFFERED.
EXPERTISE/ KNOWLEDGE MAY BE GAINED THROUGH EMPLOYMENT EXPERIENCE OR EDUCATION. SUCH EXPERTISE/ KNOWLEDGE CANNOT BE " QUANTIFIED" BY " TIME. " TELECOMMUTING PERMITTED 5-10% TRAVEL WITHIN CALIFORNIA. Salary Offered : $91,229 – $95,000 per year 4 S. T. E. L. Engineering, Inc. is an equal opportunity employer.
and maximize the benefits of the SAP platform. Responsibilities: Develop Change Management Strategy: Collaborate with project stakeholders to understand the scope, objectives, and impacts of the SAP implementation. Formulate a comprehensive change management strategy aligned with the overall project goals and organizational objectives.
Stakeholder Engagement: Identify and engage key stakeholders across different business units and levels to create a network of change champions. Foster open communication channels to address concerns, gather feedback, and ensure a shared understanding of the project's purpose and benefits. Change Impact backssment: Conduct thorough backssments to identify
the impact of the SAP implementation on various business processes, job roles, and organizational structure. Analyze the current state and define the desired future state, outlining the changes required for a successful transition.
Communication Planning: Develop and execute a communication plan that includes regular updates, training schedules, and key milestones to keep employees informed and engaged. Tailor communication messages to various audiences, ensuring relevance and clarity. Training and Development: Collaborate with the training team to design and implement a robust training program that addresses the skill gaps and knowledge requirements associated with the SAP platform.
Provide ongoing support and resources for continuous learning.
Resistance Management: Anticipate and address resistance to change by identifying potential challenges and developing mitigation strategies. Work closely with departmental leaders to address individual and team concerns and promote a positive attitude toward the SAP implementation. Performance Metrics and Evaluation: Establish key performance indicators (KPIs) to measure the effectiveness of change management initiatives. Regularly evaluate progress against KPIs and make adjustments to the change management plan as needed. Paula Monson949 ### #### Required Preferred Job Industries Customer Service Associated topics: assistant general manager, assistant gm, captain, district manager, editor in chief, executive producer, general manager, lieutenant, manager in training, shift supervisor
