Associate Manager, J. Crew Factory, Assembly Row

utilized at the program.

The Recovery Specialist Supervisor supports Bay Cove's mission by ensuring the delivery of evidence-based services rooted in harm reduction and a trauma-responsive approach. This is an exempt position. Essential Job Duties and Responsibilities Work with the multidisciplinary team to support the processes for residents' admission (greeting, sign-in, orientation, search and belongings processing), transfer, discharge, ongoing observation and care, while ensuring respect and dignity Interact therapeutically with residents to ensure their needs are met Ensure the safety of all residents by proactively addressing escalating behaviors and physical plant issues, by monitoring

activities, by conducting and documenting checks, and by contacting on-call staff when necessary Schedule, supervise, and coach Recovery Specialists to ensure required staffing ratios, role competence, and consistent application of safety procedures, including wellness/safety checks Ensures compliance with federal, state and local licensing and contractual requirements (including DPH, HUD, SAMHSA), including the creating and submission of incident reports Ensure timely and accurate communication and coordination of care with other providers, such as DCF and DPH Oversee the medication administration system and ensure that all staff are trained and complying with responsibilities of the medication

administration system Facilitate and promote resident participation in wellness and recreational activities, as well as assisting in the facilitation of educational and recreational groups under the guidance of Case Managers and the Clinical Director Attend and participate in staff meetings, supervision, weekly multidisciplinary team meetings, and related professional development sessions as required Provide crisis backssment, prevention, and needed intervention during scheduled hours and while on-call in nights and weekends as scheduled by providing on-call coverage on a rotating basis Other job related duties as assigned Education and/or Experience Required BA/BS degree preferred.

High school diploma or equivalent required. Five (5) years of experience in substance use disorder and/or behavioral health treatment settings required. Two (2) years experience in a supervisory or managerial capacity. Demonstrated leadership, delegation, communication, and team building skills. Demonstrated professional writing, interpersonal, and organization skills. Basic proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps. Demonstrated commitment to a sustained effort to seek out, acknowledge, and respect the diverse voices of all stakeholders and to advance inclusivity through every function of the role and the agency as a whole.

Personal Characteristics: Utilizes a flexible and responsible work style that meets evolving needs of the agency. Works with integrity and respects the dignity and value of all individuals. Exhibits mission through job knowledge, pride in work role, and advocacy. Promotes diversity and inclusion of all individuals. Works in a collaborative, compassionate manner with stakeholders/partners. Physical Requirements Ongoing detection and interpretation of information on documents, monitors, and labels and accompanying response, as well as to identification of equipment and supplies.

Frequent interaction with providers, colleagues, customers, persons served, and visitors requiring the employee to communicate, as well as detect and interpret information, needs, and issues quickly and accurately, occasionally during emergency situations. Frequent communication of accurate information, instructions, and ideas so others will understand. Operation of complex and delicate equipment with precision and accuracy. This includes frequent phone and computer use for documenting patient care, accessing needed information, etc.

Bending to retrieve, lift, and carry supplies and equipment up to twenty (20) pounds. Frequent movement throughout the unit to access, obtain, or distribute supplies (sometimes pushing or pulling equipment), interact with patients, assist in the transport of patients, etc. Undertake lifesaving efforts by conducting CPR via the provision of chest compressions and rescue breathing as needed until relieved by medical professionals. Requirement to remain in a stationary position for an extended period of time as needed.