Location: Canton, MI
Company: Kroger
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Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Essential Job Functions Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness Interview, select and hire candidates to staff the on-line shopping department Meet the demands of product flow and create schedules according to guidelines Develop associates to meet the productivity standards and certify associates once they meet or exceed goals Confirm that associates are following local, state, and federal
laws in addition to all food safety procedures and company guidelines Train associates on all functions and duties of the order selector and customer attendant roles Lead team in the planning, implementation and execution of e-Commerce's initiatives Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales Assist in the analysis and response to the competitive landscape Ensure orders are filled with products requested or comparable substitute in a timely and effective manner Execute best practices to determine appropriate substitutions in the event of an out of stock Follow processes for streamlining collection
of orders, products, checkouts and delivery Report inventory issues such as out of stock items to department heads in a timely manner Troubleshoot equipment and devices for e-Commence department Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs Report all issues with item shelf allocation to division KOMPASS team Monitor and control expenses for the department Ensure preventative maintenance is being performed on all equipment in the department Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential job functions of this position with or without reasonable accommodation Minimum Position Qualifications High School Diploma or GED Any proven supervisory experience Any prior experience in the selection and hiring process Excellent oral/written communication skills Proficient in Microsoft Office Strong leadership skills Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day Must be able to stand for extended periods of time and/or walk constantly Ability to stoop, kneel, or crouch several times per hour Strong organization skills Desired Previous Experience/Education Bachelor's Degree Any experience with and knowledge of Point of Sale (POS) Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First.
For more information on the Kroger Leadership Behavior model, click here. Education Level: High School Diploma/GED Desired Required Travel: None Required Certifications/Licenses: None Regions: Midwest States: Michigan Keywords:
Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees. Whats in this for you? Instant Pay work today get paid tomorrow 401k with match Free meals when working, discounts on days off Sign on Bouns Referral Bonus Period achievement Bonus Attendance Bonus Vacation Pay HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed
on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!
YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible
schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow details available at the restaurant during your interview Preferred qualifications: Legally authorized to work in the United States 18 years or older Associated topics: captain, editor in chief, executive team leader, fire captain, general manager, petty officer, planning operations, shift lead, shift supervisor, supervisor
position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations. ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following) Coordinates and directs team members, assigns and reviews work, approves overtime and completes performance reviews.
Ensures adequate staffing levels are maintained to provide effective services. Provides staff direction and motivates team members to resolve daily issues. Intervenes or works with customers to resolve customer service. Ensures the protection of gaming assets. Monitors the financial asset performance of the casino floor
to ensure gaming integrity is not compromised. Ensures regulatory compliance with Minimum Internal Control Standards (M. I. C. S. ) requirements, Title 31, NIGC rules and Tribal Gaming Commissions standards and any applicable rules and regulations.
Directs and ensure team members comply with internal control procedures and Company policies and procedures. ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following) Supervisees and directs other departments within Casino complex in the absence of departmental supervision. Assists with developing procedures to improve table games. All other job-related duties as assigned. CONTACTS: Immediate peers, peers in other departments,
immediate supervisor/manager, managers in other departments, executives, customers, outside vendors/service providers, Internal Revenue Service (IRS), NIGC, auditors and auditors.
PHYSICAL REQUIREMENTS: Position sedentary with primarily sitting and lifting of maximum of 10 pounds. Physical factors include frequent standing, walking, sitting, use of hearing, near/midrange/far vision, depth perception, color/field of vision and typing. Working conditions include frequent exposure to noise and vibration. Potential hazards include frequent computer use and occasional exposure to moving mechanical parts and equipment use. REQUIREMENTS: Education: High School diploma or equivalent required.
Associates Degree in Business or Business Administration or Business-related field preferred. Experience: Minimum of 5 years of a supervisory experience in casino operations. Certification/License: Must undergo a Criminal background investigation done under the rules of the National Indian Gaming Commission. Will be required to complete and pass pre-employment drug testing. Knowledge, Skills and Abilities: Must have working knowledge and be able to use word processing and spreadsheet and data base software. Knowledge of or ability to acquire a thorough understanding of table games.
Must be able to write grammatically correct business correspondence and emails. Must have knowledge of Human Resource Management principles. Must have leadership skills, analytical thinking and decision-making skills. Must have excellent communication skills and be able to communicate clearly in person, in writing, and by telephone and email. Must be flexible and available to work various shifts, including nights, weekends and holidays. Must be able to work under pressure and handle difficult situations. Must maintain confidentiality. Native American preferred.
