for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely.
Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to
Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate)
visits. Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and backsses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department.
Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver’s license and automobile liability insurance.
Must be currently licensed in the State of employment, if applicable. Scheduled Weekly Hours 40 About us About Center Well Home Health: Center Well Home Health specializes in personalized, comprehensive in-home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About Center Well, a Humana company: Center Well creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest shop benefit manager, Center Well is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), Center Well offers stability, industry-leading benefits, and opportunities to grow yourself and your career.
We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.
It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Center Well Job ID #19604453. Posted job title: Patient Services Coordinator, Home Health Full Time About Center Well Home Health At Center Well Home Health, you can bring greater meaning to your career through caring for patients in their home who are managing a chronic condition or recovering from injury, illness, surgery or hospitalization. The personalized care you provide helps patients gain confidence and independence so they can get back to doing the things they love.
Benefits Dental benefits Life insurance Vision benefits Wellness and fitness programs Medical benefits Health Care FSAFor more details: jobs-search. org/advertising_buffalo-grove-c429919/job_i1969311139
client base, distribute positive branding messages, and develop and distribute collateral for the company's products and services.
Must have an in-depth understanding of the market, customer demographics, preferences and competition. Must be able to craft creative, fresh marketing content including but not limited to ads, print collateral, graphics, social media content, and videos.
Assists with the creation and production of marketing deliverables needed to promote events, specials, community and internal engagement. This individual will also act as a patient advocate by being knowledgeable in all areas of the practice covering surgical and non-surgical treatments. Displays solid
and effective communication skills, and collaborates across all internal teams to coordinate all marketing efforts. Builds strong relationships with peers and current, new, and prospective patients of the practice.
Proven and successful professional experience is a must, preferably in the aesthetic medicine and plastic surgery industry. QUALIFICATIONS Bachelor's degree in Marketing, Business, Communications, or related field from an accredited four-year college or university Minimum of two years' professional experience in producing social media content, preferably in the aesthetic medicine, plastic surgery field Extensive knowledge of marketing principles and strategies Excellent written
and verbal communication skills Proven ability to plan and implement marketing campaigns Proficient in social media platforms: Instagram, Facebook, Tik Tok, X, Linked In, You Tube Proficient in reputation management platforms: Google Business Ability to think creatively Ability to work independently while functioning in a team environment High level of organization skills with attention to detail Ability to multitask and pivot quickly Excellent at building patient relationships, satisfaction, and loyalty Excellent time management skills with ability to meet deadlines Proficient with Microsoft Office Suite, Google Docs/Sheets, Canva Exceptional interpersonal and communication skills Professional appearance and a positive attitude RESPONSIBILITIES The essential functions of this role include, but are not limited to: SOCIAL MEDIA Direct social media initiatives on Instagram, Facebook, Tik Tok, X, Linked In, You Tube Manage online reputation of practice on Google Business, and other areas Lead social media posting, engagement, and community management Help strategize new ways to develop and capture marketing content Develop creative digital content utilizing on trend methods Implement online marketing campaigns and digital asset strategies including social media campaigns; video content; photo content; and news/promotional content posts Proactively manage social media calendar Measure benchmarks for social media engagement and reputation management backss results with Marketing Manager and modify campaign to ensure established benchmarks are reached CONTENT DEVELOPMENT Craft captivating content across all marketing mediums - social media and reputation management platforms, print collateral, signage, and advertisements Create and produce deliverables needed for general brand marketing, special offerings, and community engagement Assist Marketing Manager in rolling out effective and consistent marketing campaigns Collaborate with marketing team to elevate creative thinking by contributing innovative concepts for online engagement, video, writing, and photography EVENTS Help plan, coordinate, and execute internal and external events; monthly, quarterly, biannual, and annual both in office and virtual Promote events Charity support for events and internal campaigning MARKETING SUPPORT Understand local client demographics, preferences, and competition Stay current on industry trends Identify target clients and markets Track data analytics to review with Marketing Manager Collaborate with all departments on tools to help engage patients and launch/implement promos/events Assist with website updates Launch of vendor spiffs and promotions Support internal and external referral programs Collect and compile client feedback in an easily reviewed and understood format for review by company management and leadership Actively engage our patient audience and web follower audience to support provider engagement Collect and maintain sales records to track, review, and modify performance of marketing initiatives Develop and maintain positive relationships with internal team, clients, vendors, and the community Drive results through impactful marketing initiatives and implementation.
Update and keep current merchandising displays, and all internal and external collateral and signage Always stay within the brand guide and representation of the business Assist in other daily marketing functions as needed and assigned PERSONAL DEVELOPMENT Attend and actively participate in required meetings Active internal and external participation in workshops, events, and trainings Develop complete knowledge and effective language for communicating surgical services, non-surgical services, and retail items offered including pricing Keep applicable licenses and certifications current and in good standing POLICY ADHERENCE Adherence to company, Federal, State, locality-specific policies and procedures Understand, abide by, and enforce the Employee Handbook Demonstrate adherence to dress code standards Demonstrate adherence to life safety practices standards Uphold strict confidentiality by abiding to HIPAA regulations and identity theft policies PHYSICAL DEMANDS & WORKING CONDITIONS Intermittent physical activity including walking, sitting, and lifting ( Possible periods of prolonged standing, walking, and prolonged sitting Must be able to bend, lift, stretch, climb, and crawl to maintain display collateral and promotional material May be required to work offsite, evening hours, and weekends as needed CAREER PLANNING STATEMENT As a manager of self, this individual will oversee completion of their daily tasks and projects Future opportunities include promotional pathways to oversee projects or team-based work with the potential to develop into other roles within the organization WORK ENVIRONMENT Fast-paced office OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice. EOE Race/Color/interaction/interactionual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
