Job Opportunities in Ann Arbor, MI

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POPULAR
Test Engineer - Emissions/Fuel Economy
1
Test Engineer - Emissions/Fuel Economy
Ann Arbor, MI
Dec 13, 2023
POPULAR
Personal Banker Part-Time Teller - Ann Arbor
1
Personal Banker Part-Time Teller - Ann Arbor
Ann Arbor, MI
Dec 12, 2023

required. JOB SUMMARY Provides superior customer service while performing over-the-counter deposit/loan transactions, product/service sales and problem solving. Prior banking and/or customer service/cash handling experience preferred. See attached job description for full position details EEO Statement: Bank Michigan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, interactionual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

POPULAR
Veterinary technician
1
Veterinary technician
Ann Arbor, MI
Dec 12, 2023

veterinary technician, you will work alongside pet health care industry experts to make a difference in the lives of the pets and clients we serve. With the chance to utilize your veterinary knowledge, communication skills, and love for pets, this role will afford you the opportunity to define a clear career path for continued growth and learning.

Responsibilities: · Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients. · With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow. · Assist with surgeries and procedures in accordance with your state's Veterinary Practice Act

outlined for credentialed veterinary technicians. · Communicate with clients about individualized pet health concerns and offer guidance on Optimum Wellness Plan® options, medications, and additional treatments.

· Assist in maintaining relevant, comprehensive medical records with the support of practice systems, including Banfield’s database, Pet Ware, designed to obtain data for population research. · Obtain relevant health history and information from clients and maintain medical charts. · Use safe restraining techniques, follow standard protocols, and sustain clean, sterile, organized treatment areas, exam rooms, and labs. · Be willing to guide, mentor, and support fellow team members.

Leadership Responsibilities: · Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand.

· Support Practice Manager in hospital labor management · May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team · Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets.

· Provide effective communication between associates, clients, hospital leadership and Central Team Support. · Ensure all hospital associates adhere to Banfield dress and grooming guidelines. · Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board. · Assist Practice Manager in identifying potential “bottlenecks” and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world-class preventive care and client service.

· Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions. · Address broken equipment issues and assist in inventory management. · Assist with management of finances by maintaining accurate balances and utilizing proper opening and closing procedures. · Quality check medical records, go-home medications, regulatory documentation, hospital cleanliness, and timeliness of doctors seeing exam room patients. Requirements: Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) Commitment beyond qualifications Being a veterinary technician requires much more than AVMA certified credentials.

It means bringing your talents, skills, dedication, and a desire for developing alongside your peers. But, most importantly, it means showing up each day with a passion for pets and working with others who believe preventive care is the key to helping pets achieve long and healthy lives. As we do with all our associates, we look to our vet techs to adopt our Five Principles — Quality, Responsibility, Mutuality, Efficiency, and Freedom. And, while your on-paper qualifications are of course important, we actively seek out vet techs who thrive on delivering outstanding client and pet experiences.

Your wellbeing matters. We know that your real passion for pet well-being is why you chose this profession. At Banfield, we believe it is just as important to support the well-being of those who devote their lives to this cause. Through our extensive network and support structure, Banfield offers a wide array of benefits and programs, empowering you to focus on yourself and your family, as you care for pets and clients. As a Banfield Veterinary Technician Shift Lead, we want you to take full advantage of work and play through: · Competitive salary with paid time off · Medical, dental, vision, and prescription drug benefits for you and eligible dependents · Company matching 401(k) Savings Plan · Paid parental leave · 100% practice paid short and long-term disability – includes maternity leave · Optimum Wellness Plans (OWPs) for up to three pets · A variety of discounts including Mars, Pet Smart, Royal Canin, fitness, cellular, and so much more Potential as Big as Your Passion Whether you are a newly certified or experienced vet tech, a job at Banfield opens the door to exploring the next best move in your career.

We are committed to helping you grow as a vet tech by providing: · Performance Development Plans (PDP) are designed to help you define and achieve your career goals · Annual CE allowance · Practice-paid continuing education opportunities along with the opportunity to attend partner conferences · Free membership to NAVTA, practice-paid subscriptions to Vet Folio, and Vet Girl. Fear-free certification discount. · Ability to grow into leadership roles at the field and practice level Support that helps you thrive We’ve created a structure that includes leadership and support at the hospital level, in the field, and at our headquarters, all with one goal in mind: helping you deliver quality care for all pets.

Commitment to community wellness Through volunteering efforts, and our programs designed to benefit local shelters and rescues, we strengthen the pet-human connections in our communities. Discover how we support the wellbeing of our people and profession through the Mars Volunteer Program (MVP). So, what are you waiting for? Make your move and apply today! Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced.

Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, interaction, interactionual orientation, gender identity, age, genetic information, or protected veteran status. If you have a disability or special need that requires accommodation, please let us know. Banfield Pet Hospital follows all applicable federal, state, and local laws governing nondiscrimination in employment in every Banfield location For more details: jobs-search. org/veterinary-technician_ann-arbor-c435553/veterinary-technician-ann-arbor_i1958590939

POPULAR
DPSS Senior HR Generalist
1
DPSS Senior HR Generalist
Ann Arbor, MI
Dec 12, 2023

and staff while improving their overall quality of life. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations. With more than 500 employees across 12 departments, DPSS operations include an array of services from community engagement, safety programming, and training to emergency planning and preparedness, and safety and security.

The Human Resources Generalist reports to the Associate Director, assisting with functions for DPSS. You will assist the Associate Director with short- and long-term HR strategies in alignment with DPSS's pillars, mission,

vision, and values. Why Work at Michigan? Being part of something greater, of serving a larger mission of discovery and care, that's the heart of what drives people to work at Michigan.

In some way, great or small, every person here helps to advance this outstanding institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good. Benefits Offered at Michigan In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future including: Generous time off including parental leave A retirement plan

that provides two-for-one matching contributions with immediate vesting Many choices for comprehensive health insurance including " Other Qualified Adult" coverage Life insurance Long-term disability coverage Flexible spending accounts for healthcare and dependent care expenses Tuition Support Program Responsibilities You Will: Partner with unit leaders and managers to identify and address workforce issues, gaps, and needs Consult with unit leaders and managers regarding performance concerns; design and help implement development plans and corrective actions Coach and educate unit leaders and managers, supervisors, and employees on Talent Management-related HR guidelines, as well as identify metrics to analyze and make recommendations to unit leaders to act on to support their workforce objectives and priorities, employee engagement, management best practices, coaching and counseling process, conflict resolution, interpersonal communications, and effective team interaction Partner with departments to ensure alignment with staff onboarding programs Collaborate with the DPSS HR team related to performance management, onboarding, and training and work closely with HR colleagues on related communications, training, participation tracking, and program effectiveness Other duties as assigned Required Qualifications You Have: A Bachelor's degree in human resources, business administration, or a related field or an equivalent combination of education and experience Five (5) years of human resources management experience, including recruiting, performance management, employee and labor relations Demonstrated written and verbal communication skills with members of senior management Experience with Google Suite and Microsoft Office applications Customer focus, teamwork, flexibility, and creativity while working in a deadline-driven environment Working knowledge of relevant federal and state employment laws Work Locations This position is a hybrid role, working onsite as operationally required Additional Information All members of the Division of Public Safety and Security (DPSS) are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

As such, you are required to report Clery reportable offenses that come to your attention. DPSS employees are required to complete Clery Compliance Training within the first 14 days of employment and annually thereafter.

U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3ccc4-f08e-4b6f-81b9-32d44dde4034

POPULAR
Kitchen Cleaner
1
Kitchen Cleaner
Ann Arbor, MI
Dec 12, 2023

Michigan Dining offers a program that provides high-quality food and a learning environment for our students and campus community including staff. It's adding a purpose to your profession. Student Life Facilities in partnership with Housing provides a seamless residential experience for residents.

Work at Michigan, take great pride in the successful services provided, and become a victor for the greater good. What You'll Do As a Kitchen Cleaner for Michigan Dining you will maintain a clean kitchen by removing trash, sweeping and mopping floors, cleaning equipment, filtering fryers, cleaning hood vents and drains, and washing dishes, pots, pans. Assist and work with other kitchen cleaners

and staff performing general cleaning of kitchen areas and maintain a clean work environment following HACCP standards and health codes. As a Custodian II for Student Life Facilities, you will maintain the cleanliness of the building by cleaning the assigned area of work and equipment including floors, furniture, and walls.

Operate carpet cleaning equipment, mechanical cleaning, and floor scrubbing equipment, and will sweep, mop, strip, and wax floors. Maintain entrance areas and grounds around the building by sweeping and leaf blowing. Clean restrooms and unplug commodes, urinals, and sink drains without dismantling fixtures, and will stock restroom supplies. You will clean walls, blinds,

mirrors and other fixtures. Collect and transport waste materials to designated areas.

Clean and wax all furniture, cases, fixtures, and furnishings, and move or arrange furniture. Open or lock buildings or rooms. Why Work at Michigan? Earn a Living Wage - Positions range from $17-$21 per hour, with annual increases. Locations near AATA bus routes, with free bus fare for employees. Work-Life Balance - consistent schedules and paid holidays. Diverse and Inclusive Environment - work in a culture that values creativity, difference, and inclusivity. Culinary Excellence - MDining has received national recognition for culinary achievements. Unbeatable Benefits - health, dental, vision, and matched retirement contributions.

Growth opportunities - continuing education and tuition assistance, culinary certifications. Required Qualifications Proficiency in English and ability to interpret instructions. Ability to work a flexible schedule that may include weekends & holidays. Ability to assemble, disassemble, and operate kitchen equipment. Ability to understand and implement OSEH and HACCP physical and food safety standards and use resources responsibly, and recognize and minimize waste. Maintain a static position for extended periods of time. Routinely move items weighing up to 50 lbs.

Work Schedule Monday through Friday: 1:00 PM - 9:30 PM Saturday and Sunday: OFF Additional Information Department: MDining -- Mary Markley Hourly Pay Rate : $19.25 - $19.89 Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the AFSCME union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3ccc9-e2b6-48ff-b4a9-8df1a4b86eda

POPULAR
Maintenance Mechanic II
1
Maintenance Mechanic II
Ann Arbor, MI
Dec 12, 2023

conditioning units- repair sheet metal structures, repair electrical lines and control apparatus- layout, install and remove hard and soft surface floor coverings- build or assemble shelves, hang doors and paint walls- read and interpret blueprints, diagrams, sketches, and job specifications to locate machinery or ducts and to apply manufacturer's instructions and repair procedures- braze, solder, and weld pipe, sheet metal and fixtures- remove, replace or repair thermostats- disassemble rotating machinery, replace defective parts and reassemble- isolate cause of machinery breakdowns and disorders utilizing pressure and temperature gauges or measuring devices and determine maintenance or repair

needs- repair stoves, commercial garbage disposals, mixers, dishwashers, and other appliances- coordinate the work of assigned assistants- operate University vehicles including Kubotas, vans, and trucks on University and public roads Required Qualifications - high school diploma or equivalent- must be able to demonstrate communication skills both written and verbal; routinely ascends/descends 40-foot ladders; move and transport objects weighing up to 100 lbs; position self to work on roof tops and in confined spaces- must be able to read and interpret blueprints, diagrams, schematics and job specifications- must have a valid Michigan drivers license and meet University of Michigan guidelines

with respect to driving record- must be able to demonstrate required mechanical skills by passing an extensive written and hands-on tests- must have previous maintenance experience working in a commercial setting and experience/knowledge in safety utilizing appropriate hand/power tools and equipment Work Schedule Thursday through Monday: 3:00 PM- 11:30 PM NOTE : This is a year-round, 40 hour per week position.

Additional Information Department : Student Life Facilities Location : All of campus Hourly Rate : $26.39 - $27.01 Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the AFSCME union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3cccb-e550-4280-b2df-7f2ff28a255e

POPULAR
Cleaner Needed - Urgent Hire
1
Cleaner Needed - Urgent Hire
Ann Arbor, MI
Dec 12, 2023
POPULAR
Chief of Staff
1
Chief of Staff
Ann Arbor, MI
Dec 12, 2023

of Michigan seeks a Chief of Staff who will be a high-level, trusted strategic advisor to the Vice Provost for Enrollment Management (VPEM). This position will serve as a thought partner and leader, oversee special projects, manage administrative functions and coordinate communications for the VPEM.

The Chief of Staff will partner with the OEM executive team in planning and executing strategic initiatives and priorities across enrollment management, and projects with cross-campus impact working closely with the VPEM. The Chief of Staff will represent the VPEM to internal and external constituencies, serve on committees and attend meetings as assigned. Who We Are The University of Michigan

is a premier public research university with over 52,000 students including more than 33,000 undergraduates, with a strong commitment to diversity, equity, inclusion and affordability.

U-M is in high demand having received about 93,000 undergraduate first-year and transfer applications in the fall of 2023 and enrolling 8,800 incoming students. Reporting to the Provost and Executive Vice President for Academic Affairs, the Office of Enrollment Management (OEM) manages U-M's enrollment function to efficiently optimize students experiences throughout their engagement, from prospect to alumni. The division collaborates with campus partners, faculty, and staff, in support of the university's

mission and commitment to academic quality, accessibility, diversity, equity, and inclusion.

OEM comprises a dedicated team of more than 200 full-time staff members, and up to 400 additional student and temporary staff and is structured in five operational units the Office of Undergraduate Admissions, the Office of Financial Aid, the Office of New Student Programs, the Office of the Registrar, and OEM Administration. OEM strives to provide excellence in access and support to diverse and inspiring learners who will challenge the present and enrich the future. Responsibilities VPEM Support Provide oversight of internal and external communications for the VPEM by researching and preparing reports, presentations, and talking points for executive-level meetings and events.

Partner with content experts to write communications and responses on behalf of the VPEM. Prepare briefings for the VPEM meetings and events, ensure follow-up from those meetings, and keep the VPEM sufficiently informed of important matters affecting OEM. Provide VPEM with information to make informed decisions. Develop and draft policies or reports to meet VPEM needs. Ensure the VPEM reviews and shares necessary information to the OEM executive team, staff and appropriate stakeholders.

Respond and act on behalf of the VPEM in matters of a highly sensitive and confidential nature, including interactions with senior university officials, faculty, staff, students, and alumni. Communicate the intent of the VPEM to the various leadership positions in writing and in person, and represent the VPEM at meetings and events as assigned. Guide the development and implementation of executive-level, cross-functional initiatives. Build an atmosphere of coordination, clear understanding of the VPEM's vision, defined timelines, metrics, and deliverables. Oversee VPEM initiatives and special projects.

Translate strategic and tactical business plans into operational plans. Troubleshoot and elevate issues to deliver high-priority projects with success and urgency. Anticipate, identify, and troubleshoot issues of concern or significance. Provide advice, timely information, and operational support in response to campus, local and national issues, important projects, and trends affecting OEM. Strategic Planning Partner with the VPEM to shape OEM's short and long-term strategic goals and priorities. Guide strategic planning and implementation across the OEM, and direct a broad range of executive level initiatives to ensure institutional alignment.

Assist the VPEM in addressing complex issues and making strategic decisions through partnership and provision of options and alternatives based on data, benchmarking, market trends, risk backssment and inputs from multiple sources. Build relationships to serve as a resource for the VPEM, and partner with others to resolve complex issues and help move forward strategic priorities. Administrative Management Direct and coordinate the administrative support and project facilitations for the VPEM. Lead a team of experienced professionals and support staff in a dynamic, fast-paced work environment.

Manage and coordinate administrative responsibilities of the VPEM Office. Partner with the OEM executive team to facilitate meetings, track processes and collaborate with senior leaders on priorities. Streamline administrative processes, policies and procedures across OEM. Assist with ad hoc or emerging matters, and troubleshoot with partners across and external to U-M campus. Perform other job-related duties as assigned. Required Qualifications Bachelor's degree required. Seven years of strategic work experience with executives, senior leaders and stakeholders, preferably in educational settings or other similarly situated environments.

Outstanding oral and written communication skills with an ability to speak to a variety of audiences, transform ambiguity into clarity, and write clear and concise documents. Proven experience with strategic planning, and program or project management. Demonstrated experience gathering data and analyzing information to inform and implement strategic vision, and assist in achieving organizational goals. The ability to work with multiple individuals and constituencies in a diverse community.

Demonstrated experience working in a complex and fast-paced office with multiple, simultaneous responsibilities. Impeccable judgment (sensitivity and discretion) in handling confidential materials and situations. Demonstrated history of successful management experience with strong business and political acumen. Experience managing and leading teams and projects directly or through influence. Additional Information Benefits at the University of Michigan In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future.

Benefits include: Generous time off A retirement plan that provides two-for-one matching contributions with immediate vesting Many choices for comprehensive health insurance Life insurance Long-term disability coverage Flexible spending accounts for healthcare and dependent care expenses The Office of Enrollment Management requires a hybrid work arrangement of minimally three days on-site and two remote days. Thursdays are required as an on-site work day for all, and this leadership role may require work onsite most days to fully support the VPEM.

U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3ccc4-28c6-4d0f-9bf9-e267c0c2139f

POPULAR
Postal Clerk I
1
Postal Clerk I
Ann Arbor, MI
Dec 12, 2023

development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's

most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Responsibilities Duties: To receive, sort, and deliver mail and parcel post; and operate motor vehicles. Receive, sort and deliver mail to addressee by hand or four-wheel cart. Notify departments of mail schedules and regulations. Clean assigned area of work and equipment. Required Qualifications High school diploma, GED or an equivalent

combination of education and experience Good organizational skills Ability to solve problems and handle emergencies Ability to communicate with customers and co-workers You must have a Chauffeur Licenses for this position Must be able to read and write English Must have no lifting restrictions This position requires a valid Chauffuers license and a clean driving record.

Work Schedule Standard hours: 40 Work Days: Mon-Fri Shift start/end times: 6:00am - 2:30pm Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the AFSCME union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3ccca-6fcc-42a7-a80c-b3fd4dd04cd3

POPULAR
Business Systems Analyst Senior / Intermediate
1
Business Systems Analyst Senior / Intermediate
Ann Arbor, MI
Dec 12, 2023

plays a role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with technology-related information, products, and support. HITS also provides institutional expertise related to IT strategy, security, infrastructure, and resource management.

Division Overview The Academic IT (Acad IT) division in Health Information & Technology Services (HITS) serves both the education and research communities at the University of Michigan Medical School (UMMS). We engage faculty, students, and staff to provide a holistic portfolio of software and applications, infrastructure, device support, and custom projects to promote innovation and excellence.

Acad IT is comprised of three areas that work in concert to provide support: 1) Application Services - focused on product management and support for vendor applications; 2) Software Delivery - focused on building custom applications when a vendor solution is not available and offering secure application environments; 3) Technical Services & Engagement - focused on providing support for high-performance computing, device management, data integration, and scientific programming and engagement and outreach with our customers.

Summary Are you a passionate individual with a knack for creativity, flexibility, and the ability to read between the lines? Do you excel at working closely with customers

to understand their needs? Are you driven by the challenge of resolving technical issues?

We're seeking a motivated and creative Senior Business System Analyst (BSA) to join our Academic Applications team within Health Information Technology and Services (HITS). The ideal candidate for this position should be dedicated, passionate, and possess the creativity and flexibility to discern customer needs, address ambiguities, and think innovatively to solve technical challenges. Within the Academic Applications team, we maintain a diverse portfolio of applications that enable research and medical student education. We provide the technical expertise and administrative support necessary to keep these applications running smoothly.

In this role, you will report to the manager of the Academic Applications team. If you're ready to make a meaningful impact in the world of academia and scientific research, we invite you to submit your application to join our team. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities Interacts with faculty, staff, researchers, investigators, and users to collect and document requirements for the system under development, implementation, or upgrade. Contributes to service enhancement initiatives and efforts, by identifying and quantifying customer requirements, delineating the gaps between customer requirements and the capabilities of existing technology, services, and resources, and recommending proactive improvements.

Conducts analysis of business and user needs; documents functional requirements; identifies and resolves dependency and integration issues across product and service areas. Develops requirement design documentation for new applications or modifications to existing applications; identifies areas for improvement and recommendations for enhancements. Develops and demonstrates a comprehensive understanding of internal procedures, business processes, and systems within the scope of a functional area. Provides daily operations and tier-three support for applications. Actively coordinates with team members, service support groups, and vendors to effectively resolve incidents and requests.

Follows procedures and guidelines to solve or escalate incidents and requests. Evaluates problems and determine the priority of responding. Follows up with customers on incidents and requests. Provides end-user support to encourage product adoption. Partners with customers in order to elicit, analyze, communicate, and validate requirements for changes to business processes and information systems. Required Qualifications BSA Senior Requirements Bachelor's degree or equivalent combination of education and experience in a related discipline 5+ years of professional experience BSA Intermediate Requirements Bachelor's degree or equivalent combination of education and experience in a related discipline 3+ years of professional experience Desired Qualifications 5+ years of experience in several business analysis techniques including gathering, translating, prioritizing, and documenting requirements, data and system analysis, design, and system testing.

Experience conducting root-cause analysis for problems of varying levels of complexity. Can understand and explain business and technical concepts.

Understand technical information and communicate with others using user-friendly language Skilled in leading meetings, delivering presentations, and using formal/informal networks to accomplish tasks and goals. Collaboration, delegation, management, and mentoring skills Respects diversity: shows respect for and looks for the opinion of others; trusts and values each person? s contributions to the team, maintains smooth, cooperative working relationships. Knowledge of Oracle or other database systems Working knowledge of the Software Development Lifecycle Experience working in a research lab or supporting research Experience working in medical education or supporting medical education Experience with project management and business systems analysis methodologies/best practices; Ability to investigate and resolve project issues.

Experience with: Service Now, JIRA, or other ticketing systems SQL Query or SQL Scripts Reports and dashboards using Tableau, Jasper Reports, or other reporting tools Informatica or other ETL tools Lucid Chart, Visio, or other process mapping tools Development languages Java, Java Script Underfill Statement This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information Work Schedule/Remote Work Options This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and others. Benefits We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: careers.

umich. edu/benefits Diversity Statement HITS is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of Michigan Medicine. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.

Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.

Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9a30dbf3-2d2d-49bc-ac3a-f06ff73d1b3f

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Patient Registration Specialist
1
Patient Registration Specialist
Ann Arbor, MI
Dec 12, 2023

health record called Mi Chart. Contact insurance companies via online resources or by phone to ensure health insurance coverage is active, and that our information is correct. Work collaboratively with patients and insurance companies when a potential billing issue exists.

Provide assistance to callers pertaining to the My Uof MHealth patient portal. Consistently demonstrate effective high level customer service. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.

Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here

helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Responsibilities Interview patients, parents, and guardians over the phone via incoming and outgoing phone calls to collect and verify demographic, physician, guarantor, and insurance information. Adhere to patient interview script to ensure the collection of registration data elements. Identify and resolve patient's insurance issues that could result in claim rejections or over-payments. Verify insurance eligibility using on-line systems and manual processes to ensure coverage is in effect and patient is listed on the policy.

Communicate with insurance companies and other Michigan Medicine departments on behalf of the patient in an effort to resolve issues. When necessary, involve and guide the patient through the steps needed to achieve successful issue resolution. Provide assistance by phone pertaining to My Uof MHealth patient portal enrollment, activation, and account recovery requests. Also provide navigational and basic portal technical support to callers. Escalate more complex trouble-shooting calls when needed following established procedures.

Recognize process and system problems and take the appropriate steps to investigate and resolve them. Escalate issues to the appropriate person when necessary. Utilize Lean principles to add value to processes and reduce waste. Attend and participate in operational huddles, meetings, and one-on-one discussions. Represent department with other departments, clinic partners and insurance companies on an 'as needed' basis. Meet all Michigan Medicine annual competencies and maintain the highest level of customer service, confidentiality, data integrity, and compliance.

Required Qualifications High school diploma or G. E. D. Customer-focused interpersonal and communication skills. Computer literacy. Ability to enter a substantial amount of data while maintaining a high level of accuracy. Technology skills mentioned above. Desired Qualifications Work experience in a health care setting Registration and billing experience Knowledge of group health plans, government health plans, automobile and workers' compensation plans Knowledge of Michigan Medicine policies, procedures, regulatory requirements and information systems Two years of work experience in an office or customer service setting with an outstanding record of attendance and punctuality Ability to work collaboratively in a team-focused environment Associate's or Bachelor's degree or equivalent experience and education.

Work Schedule Hours: 3 weekdays 9:30a-7:00p 1 weekday 10:30a-7:00p Saturday 8a-1p Work Locations This is a remote position where the staff member will work from home. In-home high speed internet is a requirement for this position and its cost is the responsibility of the employee. The staff member's internet plan should run at 15 mbps download and 5 mbps upload to prevent common connectivity-related issues.

There may be occasions where the staff member may need to report to the business office location, KMS Building - 3621 S. State St. in Ann Arbor, including meetings, training, computer or technology requirements, or to complete work that is not possible to handle remotely. The business location will have space available to reserve onsite work when required or necessary. Computing resources including required software applications, VPN, desktop computer, monitor, keyboard, mouse, webcam, and headset will be provided by the employer.

Remote staff are not provided with a mobile phone but are provided with computer telephone and fax technology. Office equipment such as desk, chair, and printer are not provided by the employer for remote work. Basic supplies such as paper and pens, are stocked at the business location and are available to remote staff for pick-up should they choose. Unless otherwise agreed upon in advance with the supervisor/manager, additional hardware, software, printing, and cost of office supplies preferred by the staff member, are the responsibility of the employee. This position requires the staff member to agree and abide to the terms outlined in Michigan Medicine's Telecommuting Work Agreement/Remote Work Agreement as well as departmental policies pertaining to remote work.

Technology Skills required include the ability to set-up computer and monitors and connect accessory items such as keyboard, mouse, and headset. Remote computing support is available 24/7 via phone, chat, or ticketing system to all staff members. Staff will be expected to effectively communicate and resolve most computing issues directly with computing support resources and keep their supervisor informed of the progress.

Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.

Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3ccc3-c113-45f9-9159-c026e63ed7b2

POPULAR
Admin Specialist Inter Health
1
Admin Specialist Inter Health
Ann Arbor, MI
Dec 12, 2023

and organized professional to join our administrative team. Reporting directly to the Director of Operations, candidates for this position will exhibit strong verbal and written communication skills, interpersonal skills, and organizational skills including attention to detail, ability to prioritize tasks and meet deadlines and handle confidential data with discretion.

The ability to work independently as well as part of a team and regularly exercise judgment in the application of policies, procedures, and methods is critical. Positive attitude, customer service orientation and demonstrated ability to partner effectively within a complex organization is a must. Applies a broad knowledge

of human resources and project management. Utilizing lean management principles and A3 problem solving methodology, responsible for management, performance, and completion of assigned Emergency Department (ED) projects or phases of larger projects including taking lead on project phases.

Responsible for maintaining and updating the ED website, including creating and maintaining sub-sites for project teams, staff groups and faculty/staff committees. Provide complex administrative, human resource and project support for the ED Director of Operations and the ED Leadership team for Adult and Children? s Services (AES & CES). Mission Statement Michigan Medicine improves the health of patients,

populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.

Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities Human Resources / Administrative Support Ensure department compliance with all hybrid and remote working arrangements including the oversight for the annual renewal of agreements and subsequent uploads in MPathways. Analyze, compare and evaluate various courses of action for employee equity reviews, reclass and promotion.

Provide backup support for physician assistant (PA) posting, hiring, onboarding, credentialing, scheduling and payroll in collaboration Administrative Specialist. Enroll and process payment for physician assistants CME courses and conferences; tracking expenses and ensuring compliance with department and University polices. Access and update Cornerstone for required course enrollment, and required performance metrics (Institutional Learning Mandatories) for ED staff. Create new class offerings as needed. Provide reports on compliance for Administrative Team.

Follow-up with staff who are non-compliant. Provide backup support for ED Operations Administrative Specialist Associate and Intermediate. As needed, coordinate complex calendar scheduling for ED Director of Operations and administrative team, including exercising judgment about setting priorities for individual? s time. Facilitate multidisciplinary team meetings in support of ED lean and other CQI initiatives Provide administrative support for the ED Facility manager including preparation and review of monthly financial reports on commodities and equipment purchases, tracking trends and following up on discrepancies.

Participate in team meetings, assist team members, provide backup coverage for other Adult and Children? s Emergency Services administrative positions. Participate in continuous improvement to protocols and processes. Manage all correspondence and communication (verbal, written, and e-mail) using independent judgment, and requiring a high degree of confidentiality, discretion, and professionalism. Coordinate and schedule the travel of the ED Management team, including hotel accommodations and conference registrations. Provide administrative and HR support for the ED-BIG team Provide administrative and HR support for the EMCRS team Project Management Manage, build, and implement Quris protocol app for AES and CES including staff training and follow up.

Responsible for the maintenance and further development of the department website, creating and maintaining sub-sites for project teams, staff groups and faculty/staff committees. Responsible in collaboration with ED Leadership to review and update departmental policies to ensure all are current in Policy Stat and in sync with Department website. Recommends changes in policy and procedures based on findings.

Responsible for special projects as assigned. This includes communicating information, tracking, monitoring, and initiating various phases of projects, in addition to providing skilled, complex administrative project support. Develops scope and tracks progress for assigned projects to ensure that project team meets its goals. Coordinates communication plan regarding project deliverables. Prepares written communication, presentations and reports for a variety of audiences including clinical providers, other operational staff, leadership and external stakeholders. Apply critical thinking process and exercises independent judgment for decision-making when issues are identified and implements appropriate corrective action.

Apply Lean Quality Improvement methods to daily work. Support high level departmental teams and meetings as needed, including scheduling, communication and ensuring that minutes are accurate. Develop and maintain required documentation for meetings and general administrative project documents for follow up and action. Manage, track, prioritize and respond to project or administrative support requests from multiple project teams. Required Qualifications Bachelor degree in business administration, healthcare administration or related field Minimum four years' experience in an administrative role with progressive responsibility and project management responsibility.

Demonstrated ability to manage multiple priorities with a high degree of accuracy and attention to detail. Excellent communication skills, facilitative interpersonal skills, and problem-solving skills. Demonstrated ability to work independently and cooperatively Effective in coaching, mentoring and instructing team members. Demonstrated ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusion or approaches to problems Strong computer skills with Microsoft and other applications (Excel, Word, Powerpoint, Visio, Qualtrics.

Sharepoint) Demonstrated skills working with electronic systems/information/data bases. Highly motivated and organized and able to think and work independently Ability to prioritize and be efficiently productive despite competing deadlines Adhere to high standards of teamwork by demonstrating adaptability and flexibility Desired Qualifications Masters degree in business or healthcare administration Knowledge of UMHS policies and procedures.

Experience using MPathways (Peoplesoft) Experience with web development and maintenance Experience processing payroll for multiple job families Experience with HR/Personnel transactions Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting. Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3cccd-ca87-4fef-b322-a272fae626fb

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Cath Tech
1
Cath Tech
Ann Arbor, MI
Dec 12, 2023

team that allows you to work hand in hand with world-renowned physicians while performing interventional cardiac, structural heart and peripheral procedures with some of the newest and most advanced equipment. Working for Michigan Medicine will provide you with a positive work/life balance, while also allowing you with the opportunity to improve and develop your career.

Join our team and become a part of a nationally recognized, multidisciplinary team of experts. Responsibilities You will participate in research protocols, while also having a role in peer to peer teaching and/or in-servicing. Exceptional critical thinking skills You will perform technically difficult emergency care with

these devices: Tandem Heart, Impella, Intra Aortic Balloon Pump, and Angiojet once proper orientation is completed. Many tools such as Optical Coherence Tomography, Intravascular Ultrasound and Fractional Flow Reserve will also be utilized once orientation is complete.

Once proper orientation is completed; you will successfully perform in structural heart procedures. Required Qualifications A Bachelor's degree or an equivalent combination of education and experience is necessary A Bachelor's degree or an equivalent combination of education and experience. Experience in a catheterization type of laboratory. ACLS certification within 6 months of hire. Understands and demonstrates the core

concepts of Patient and Family Centered Care (PFCC), including: Respect and Dignity, Information Sharing, Participation, and Collaboration.

In addition, it's required that you have 1 of the 3 following qualifications: RCIS certification or must be eligible for RCIS exam as a graduate of an accredited program in Invasive Cardiovascular Technology with the RCIS exam being successfully completed within one year of hire. OR Candidate has obtained an American Registry of Radiologic Technologists (ARRT) certification for Radiography with at least 1-2 years of diagnostic general imaging experience and (ARRT) advanced certification for Cardiac Interventional (CI) is required within 2 years of hire.

OR Candidate is a graduate of a diploma, associate, or baccalaureate academic program in health science (includes, but not limited to: cardiovascular technology, ultrasound, radiologic technology, respiratory therapy, nursing or paramedic/EMT) with the RCIS exam being successfully completed within two years of hire. Desired Qualifications Experience with interventional and structural heart procedures, surgical instruments, and sterile technique. Existing ARRT with advanced certification for CV, VI Existing RCIS certification Work Schedule This is a full-time, 36 hours per week position that allows you to work 3 days on the day/evening 12-hour shift within the Cardiac Procedures Unit Cardiac Catherization Laboratory.

On call is required, with a 30-minute response time. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting. Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9997f5b3-3eee-439e-a18d-2a0d87a6fe93

POPULAR
Patient Services Senior
1
Patient Services Senior
Ann Arbor, MI
Dec 12, 2023

care, excellent customer service, commitment to innovation, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources, and creating an environment of belonging and inclusion for all patients and staff. This position will play a vital role in our clinic and will have the opportunity to contribute to many aspects of our clinic operations.

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles

and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850.

Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world? s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution.

Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Responsibilities Functional supervision of clerical staff. Monitor and backss daily workflow and workload. Scheduling and coordination of patient appointments, tests, and consults. Check in/Check out duties including copay collection, reconciliation, and end of day processing. Lead process improvement and serve as a liaison to the clerical staff concerning clerical issues. Oversee clerical staff including interviewing, orientation, training, and performance coaching.

Review a variety of Mi Chart reports for quality, compliance, efficiency, and other necessary clinical and performance measures. Complete management and handling of in-basket correspondence. Perform other clinical duties as assigned including, but not limited to faxes, copying, and scanning as needed. Assist in identification and resolution of operating problems related to scheduling, registration, insurance authorization, and patient complaints regarding non-clinical aspects of care. (desired) Assist in intake flow of clinic patients and provide direct patient care support for MA staff.

Other tasks and projects as appropriate and assigned by leadership. Required Qualifications High School Diploma or GED plus 5+ years of experience. Some functional supervisory experience. Previous clerical/medical records experience in an outpatient clinical setting. Knowledge and expertise in general office practices including ability to understand medical documentation and general knowledge of medical terminology. Demonstrated excellent verbal and written skills. Candidate must be an active team player and be able to work independently. Strong organizational and prioritization skills are required along with outstanding customer service skills.

Demonstrated record of excellent attendance. Exhibits professional and positive image when interacting with patients, faculty, and staff. Ability to handle multiple responsibilities in a fast-paced environment with accuracy, and ability to effectively delegate when necessary. Demonstrated ability to work well under pressure and meet deadlines. Demonstrated strong problem-solving skills. Desired Qualifications Familiarity with Epic Mi Chart. Experience and training in template editing. Knowledge of UMHS practices, procedures, and policies.

Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.

Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3ccc8-f89e-40e4-8255-f2998199dea5

POPULAR
Computerized Tomography Techno - Sign on Bonus
1
Computerized Tomography Techno - Sign on Bonus
Ann Arbor, MI
Dec 12, 2023

populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision

is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.

In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Responsibilities Perform high quality Diagnostic CT procedures applying principles of radiation protection to minimize exposure to patient. Identify and administer correct contrast media per departmental protocol. Use

and maintain aseptic technique, accurately draw up sterile contrast media and other solutions.

Maintain knowledge of and observe universal precautions and all other precautions resolved by the University of Michigan Health System. Respond to patients changing physical conditions, such as changes in airway/breathing, heart rate, acute change in level of consciousness, seizure etc. Required qualifications. Maintain current ARRT registration. Maintain compliance with the State of Michigan Department of Licensing and Regulatory Affairs CT installations ionizing radiation Rules and the American College of Radiology CT Accreditation Program requirements. Effectively communicate with patients to obtain important clinical information, instruct the patient, relieve anxiety, and gain agreement during procedures, etc.

Understand and apply Guest Relations skills and display excellent customer service skills. Always maintain patient confidentiality. Demonstrated excellent collaboration skills. Legibly complete protocol sheets as well as document own actions and patient responses, notes to Radiologist which include handwritten notes on the protocol form and/or computer data entry. Function effectively under conditions which are often dynamic and stressful. Adapt to changing environments (flexible schedules, emergency conditions, protocol development, technology advancements).

Graduation from a school of radiology technology or an equivalent combination of education and experience. Registration by the ARRT (R). Dependability. Excellent social and communication skills. Demonstrated critical thinking skills, ingenuity, creativity, and integrity. Demonstrated understanding with all age-appropriate guidelines for communication, positioning, radiation dose and radiation protection. You should have the ability to move patients safely from transportation devices to and from the CT table.

You should be able to move heavy equipment such as a portable CT scanner. You should display dexterity using fine motor skills and have strong attention to detail. CPR certification. Receive, relay, and document verbal, written, and electronic orders in the patient? s medical record. Required Qualifications Graduation from a school of radiology technology or an equivalent combination of education and experience. Registration by the ARRT Dependability. Excellent interpersonal and communication skills. Demonstrated critical thinking skills, ingenuity, creativity, and professionalism.

Demonstrated understanding with all age-appropriate guidelines for communication, positioning, radiation dose and radiation protection. Must have ability to move patients safely from transportation devices to and from the CT table. Must be able to move heavy equipment such as a portable CT scanner. Must display dexterity using fine motor skills. Strong attention to detail. Desired Qualifications CT Advance Modality Certification will be required within the first year of employment. CT certification and previous CT experience. PACS Experience Proficient computer skills EPIC experience Work Schedule (2) 12?

s and (2) 8 hour shifts every 3rd weekend midnight shift Work Locations UH B1F40348109-5030 Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting. Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3cccb-b937-c7b44cb83785