Weekly Pay 401K Retirement Plan Mileage Reimbursement $750 Referral Bonus Medical Benefits Dental Benefits Vision Benefits License and Certification Reimbursement Life Insurance Guaranteed Stipends Weekly Pay 401K Retirement Plan Mileage Reimbursement $750 Referral Bonus Medical Benefits Dental Benefits Vision Benefits License and Certification Reimbursement Life Insurance 3x12 days, Shift: Fr, Sa, Su, 3x12 at 7:00a - 7:30p.
Certs: BLS, ARRT and ARRT Advanced Cert. Siemens exp. required, GE exp. preferred. About Summit Medical Staffing Allied Our mission at Summit Medical Staffing is, quite simply, to provide all employees with an experience that matches their own personal and professional
goals. Through 25+ years of staffing experience, the founders of the organization have come to realize that your personal experience must be tailored to each individual and to avoid the cookie cutter framework that most organizations have put into place.
Summit Medical Staffing is truly about you. For more details: jobs-search. org/technology_durham-c442067/job_i1971802413
on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Radiology Tech - MRIFor more details: jobs-search. org/technology_durham-c442067/job_i1971738251
a variety of duties related to the setup, processing , issuing of equipment and supplies at UNC Hospitals and related clinics. Employees work independently performing duties in accordance with standardized procedures, under the close supervision of a technical or administrative supervisor.
Responsibilities:1. Communicates need for equipment and supply information for repair and replacement on a daily basis or as needed. Communicates any procedural problem or ideas that may impact the department. Acts as a resource concerning equipment inventory and repair to the departmental staff. Communicates with Bio-Med Dept regarding equipment issues.2. Conducts and documents daily rounds twice per
day with the last round no more than two hours of the evening shift. Supplies oxygen tanks to annexes and base departments as needed. Stocks Respiratory Care Department with packaged kits, disposable goods and equipment as needed to provide continuity of patient care.
Completes a weekly inventory each Monday with department secretaries. Maintains records for charges, equipment and supplies as needed.3. Disassembles equipment and insures cleaning of gross contaminates (tissue, blood, etc). Prepares equipment properly for decontamination by cold sterilization, steam autoclaving, ethylene oxide processing to include packaging and addition of indicators and date. Checks the proper function
of PEEP valves, manual ventilation bags etc, after disinfecting process.
Ensures the cleanliness of the cleaning equipment storage areas to include monthly washing of the walls, floors dryer filter changes etc, in the decontamination room. Ensures that the proper equipment is packaged in equipment kits such as ventilation kits.4. Performs preventive maintenance checks on all adult and infant ventilators on a monthly basis as available. Ensures that no ventilator goes greater than 3 months without checking. Updates PM records as service is performed. Documents and reports any hazardous or malfunctioning equipment to supervisory staff. Repairs miscellaneous equipment as needed.
Other Information Other information: Education Requirements: High School diploma or GEDLicensure/Certification Requirements: No licensure or certification required. Professional Experience Requirements: One (1) year of experience in the cleaning or delivery of patient care equipment or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. If no prior experience: May be considered as a trainee. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTHEntity: UNC REX Healthcare Organization Unit: UNCHCS Home Care HME Work Type: Full Time Standard Hours Per Week: 40.00Work Schedule: Day Job Location of Job: US: NC: Durham Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc.
d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity. PDN-99d66b5c-7543-46d0-a073-840ed0d81c4e For more details: jobs-search. org/marketing_durham-c442067/patient-equipment-tech-i-unchcs-homecare-hme-durham_i1959026600
Technician provides support related to medication access, utilization and optimization for the Medication Assistance Program-Medical Benefits Team. The technician has a high level of autonomy working directly with patients, prescribers, payers and other members of the healthcare team.
The position identifies and initiates process development and improvement activities with emphasis on providing high quality patient care and customer service. The position is primarily remote work from home, however, there may be certain operational responsibilities that require onsite presence. This position qualifies for our shop Technician Incentive Program, which includes $5000 in commitment incentives
spread over a two-year period. Payment is made after six months, one year, and two years of employment. Learn more about the shop Technician Incentive Program here: jobs.
unchealthcare. org/pages/shop-technician-commitment-incentive-program Responsibilities:1. Maintain current knowledge of service line applicable regulations and external support services2. Proactively identify and analyze opportunities for intervention and seek solutions to customer concerns encountered both inside and outside of the department3. Utilize internally developed systems, the electronic health record (EPIC) and commercial vendor software to document and track patient eligibility, prescriptions, patient communications
and program enrollment4. Document and communicate findings to the patient, provider and pharmacies per internal operational standards in a timely and professional manner5.
Provide support to develop and utilize processes that improve operational workflow to positively impact patient care and optimize clinical processes.6. Respond to and resolve shop-related inquiries from members, clients, providers, or pharmacies related to medications. Appropriately triage inquiries to relevant team members when additional expertise is required.7. Assist in training for new employees and shop learners Other Information Other information: Education Requirements: HS diploma or equivalent.
Licensure/Certification Requirements: Registration with the NC Board of shop unless enrolled in a Pharm D program. CPh T from PTCB or Ex CPT from NHA unless enrolled in a Pharm D program. Professional Experience Requirements: Two years of shop technician experience required. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTHEntity: Shared Services Organization Unit: Amb. Pharm Care Network - MAP Work Type: Full Time Standard Hours Per Week: 40.00Salary Range: $18.07 - $22.59 per hour (Minimum to Midpoint)Pay offers are determined by experience and internal equity Work Assignment Type: Hybrid Work Schedule: Day Job Location of Job: US: NC: Durham Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc.
d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity. PDN-9aab82a9-41fc-44a7-bca4-4a66322e4f80For more details: jobs-search. org/manufacturing_durham-c442067/shop-access-solutions-tech-durham_i1959026703
is responsible for ensuring strategic alignment with US Commercial, Global Medical, and the overall US Medical matrix, Position will lead, directly and indirectly, a Medical Matrix Team (MMT) responsible for developing and executing multiple US Medical Affairs Strategic and tactical plans.
In addition, the position must ensure US needs for medical and health outcomes evidence generation are represented and incorporated into the global integrated evidence plans and recommend scientifically appropriate measures within health outcomes research over the lifecycle of the medicine(s) to meet US reimbursement needs. Skills, Experience, Qualifications, If you have the right match for this opportunity,
then make sure to apply today. Key Responsibilities Medical Affairs team member accountable for US medical asset strategy and execution for all medical asset activities in the US driving effective alignment and synergy across multiple indications' medical plans and activities where applicable Accountable for developing US medical strategy and perspective, ensuring medical strategy and plans are aligned with commercial asset strategy where appropriate Lead the cross-functional Medical Matrix Team to tailor/ adapt global asset strategy for US specific customer needs and environment.
Provide strategic oversight of US Tactical Plans aligned to strategy Represent the US medical affairs perspective
at GMAT and MCT, bringing a strong US view on medical strategy and US customer needs as input to global strategy Working with TAH, ensures strategic alignment of asset positioning and evidence planning with the overall therapeutic portfolio and disease area strategies Leads appropriate medical engagement between GSK and external communities to advance scientific and medical understanding including the appropriate development and use of our medicines, the management of disease, and patient care.
Coordinate with the US MSL and Field Policy and Payor teams to ensure alignment and most effective engagement with top US based EEs , Policy and Payer decision makers Working in concert with the US VEO team, accountable for local evidence generation planning Overall Budget accountability for the asset in the USSteadfast commitment to the ongoing professional development of the talent reporting into the role and other in the organization as appropriate.
Effective management of talent reporting directly into role Applies sound medical governance for all activities and is accountable for medical governance oversight and sign off for all asset indications Why you? Basic Qualifications: Advanced Scientific Degree (Ph D, Pharm D, or MD)5 + years medical Industry experience 5+ years of Medical Affairs experience Preferred Qualifications: Relevant experience in the therapeutic area Medical Affairs experience on Asset/Brand team with launch experience is preferred Excellent strategic thinking, communication and leadership skills Strong business acumen and experience building investment cases Demonstrated relationship-building with the key medical/scientific experts Experience working in a matrix environment and managing senior stakeholders effectively Strong strategic mindset Effective team and matrix and line management leadership, with proven ability to motivate, influence, negotiate, and collaborate; strong project management skills; solid planning and organizational skills; strong scientific/analytical problem-solving skills.
Strong business acumen and communication skills (oral and written), including the ability to identify and articulate the value of clinical and heath outcome data to internal stakeholders and external customers. Product lifecycle management experience, including the ability to detect and foresee potential changes in the healthcare, regulatory and competitive environments throughout the product lifespan; to understand the impact of new data on the value / positioning of products in guidelines / formularies; and to proactively identify unmet needs and how to address them.
Robust knowledge of the US healthcare environment including disease-specific research priorities, public health need, competitor landscape, clinical practice trends and treatment guidelines evolution. Clinical research/drug development experience obtained while working in the medical industry or substantial clinical trial experience collaborating with medical sponsors in either the academic or clinical practice setting is desirable.
Knowledge and experience in late phase trials and solid knowledge of drug development and FDA guidance to industry. Excellent communications and leadership skills with a demonstrated ability in building collaborative relationships - ability to work effectively with others, delegate appropriately and foster a culture of collaboration. Developing people - ability to develop influencing/leadership skills in others, act as teacher, coach and mentor toward others. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive.
Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive.
We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at -xyz X (US Toll Free) or xyz X (outside US). GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles.
This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, interaction, pregnancy, marital status, interactionual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site.
All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements.
For more information, please visit GSK's Transparency Reporting For the Record site. PDN-9a572145-98fb-455f-8f31-86e71a0c5ee0For more details: jobs-search. org/technology_durham-c442067/us-medical-affairs-lead-hepatology-durham_i1959024786
to more than 1 million designs by independent artists from around the world. Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. The role of the Merchandising Specialist - Fabric by the yard (FBTY) is to manage the Spoonflower fabric category.
This role is part of the larger Merchandising team who oversees the full lifecycle of all product sold on the site. This role will be responsible for end-to-end category management. From identifying what products will resonate with our fabric customer to ensuring successful launches by working with cross-departmental partners and monitoring post-launch health of each product
while ideating on ways to ensure each product is hitting sales and profit plan. The Merchandising Specialist I will report to the Manager of Category Management and work closely with cross-functional teams.
A successful candidate will have experience in category management processes and understanding of the FBTY industry. What You'll Do Here: Develop and maintain seasonal assortment line plans inclusive of all required product data. Maintain product data on ecommerce platforms. Own product data and collaborate with 3PM teams as required. Perform on-going comp analysis research on assortment and pricing strategies. Develop proposed assortment and pricing strategy for FBTY category. Understand
product margins. Partner with cross-functional teams to meet margin, quality, and turn time goals.
Identify areas for cost savings. Create product briefs that clearly shows the vision and idea for each product. Initiate kick-off with technical design and sourcing partners. Create action plans and cross-functional calendar to meet category plans. Effectively communicate and manage with brand marketing and marketing channel partners. Develop strong GTM strategy for existing and new FBTY offerings. Collaborate with marketing teams to ensure successful product position within competitive landscape. Drive category marketing timelines and calendar in a direct effort to meet quarterly and monthly plans.
Support additional categories as needed. The Skills You'll Bring: Bachelor's degree (BS, BA) preferred Merchandising & category management experience preferred Fabric subject matter expertise highly preferred Excellent attention to detail Strong project management skills Outstanding organization Exhibits a bias towards action Ability to adapt to changes in the work environment and manage competing demands Articulate, concise and professional written and verbal communications Ability to gather, analyze, provide insights and make recommendations from information and to become proficient in using tools to extract data Entrepreneurial with the understanding of true ownership of a business or category - ability to think quick and make pivots based on an evolving story Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people.
Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I. PDN-9aa97d09-a99c-4587-99e0-19afd882726b For more details: jobs-search. org/marketing_durham-c442067/merchandising-specialist-i-durham_i1959025121
cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke's reputation and mission of advancing health together.
Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance. The Patient Service Associate is an integral part of the patient care team in the clinic /service area. The Patient Service Associate is responsible for patient registration activities including patient identi fication,
documentation of any special needs (language, mobility or othe r ADA identified needs), demographic and insurance updates. The PSA must ensure all financial and compliance related documents are completed and documented, check-in, check-out, point of service collections (deductib le, copay, coinsurance, and balances), referral and order management, ap pointment coordination/scheduling, work queue management, My Chart enroll ment and cash management according to established policies and procedure s.
The Patient Service Associate is expected to follow all regulatory an d compliance policies. The Patient Service Associate is also responsible for living Duke's values and demonstrating expected
behaviors while con tributing to creating a positive patient experience and building a posit ive work environment.
The Patient Service Associate will maintain a prof essional image in appearance and over the phone. The Patient Service backociate contributes to ensuring the registration desk and waiting areas s afeguard patient privacy, confidentiality and safety and are well mainta ined and clean. Patient Registration / Check-in / Check-out 1. Correctly identify patient by checking an approved photo ID and utilizing a minim um of 2 approved patient identifiers. Follow Red Flag procedure for pati ents unable to identify / verify. 2. Verify, capture, and update demogra phic information to include name, address, phone number, emergency conta ct, guarantor, race, ethnicity, veteran status, employer, primary care p rovider and / or referring provider, primary language and religious pref erence in Maestro Care as needed.
Ensure all information is complete. 3. Verify, capture / update insurance information; determine and select in surance carrier, enter subscriber information, and plan information. Run RTE (Real Time Eligibility) for any updates or changes to insurance and verify benefits for reimbursement. 4. Review / resolve eligibility edit s, coordination of benefits, data mismatch, and content errors.
Appropri ately document in medical record. 5. Capture and appropriately document patients with special needs, for example risk for falls, interpreter, sh ort of stature. Communicate with clinical staff and correctly align spec ial needs fields with any ambulatory documentation conflicts to minimize risks and meet joint commission standards. 6. Present and educate patie nts on financial, compliance, and authorization forms and obtain all nec essary signatures as required per policy. (For example, COA/COT, MSPQ, A BN, and Self-Administered Drugs.
) Appropriately label, scan, and documen t to medical record for retention. Modify communication to ensure patien t understanding if necessary. 7. Identify and collect patient financial liabilities (copay, coinsurance, deductibles, account balance); post app ropriately based on payment type, payment amount and method of payment. 8. Explain Financial Assistance policy to patients. Complete Medicaid sc reening questions for self-pay patients. Direct patients to Financial Ca re Counselor or Customer Service as needed for further financial counsel ing, billing questions, payment plan set up, missing authorizations for services while protecting the patient's privacy.
9. Explain billing and insurance implications for provider and hospital-based clinics to includ e the patient's responsibility of co-insurance and co-pay, and the poten tial for multiple bills. Address all questions and concerns; appropriate ly refer to FCC or Customer Service if PSA is unable to answer the quest ions. 10. Provide education, generate enrollment codes and support to en courage My Chart enrollment. Identify and assign appropriate proxy proces s in accordance with state and federal regulations to minimize inappropr iate medical record access.
11. Identify need for clinical questionnaire completion and provide to patients as needed. 12. Communicate wait time s; set patient and provider expectations; round in waiting room to ensur e a positive patient experience. Address concerns with patient; involve clinic leadership as needed. 13. Coordinateprisoner arrival through com munication with prisoner's guard and clinical staff to expedite check-in and rooming of patient to ensure patient safety. 14. During checkout pr ocess, correctly identify patient; review After Visit Summary (AVS) for patient follow ups.
Schedule return appointments; manage referrals and o rders.15. Balance cash, check, and credit card collections at the end of each day; reconcile discrepancies and prepare personal deposit f or cash manager according to cash management policies. 16. Meet Private Card Industry (PCI) standards by securing cash and credit card receipts at all times during clinic hours, following policy for obtaining and ret urn of cash bags on daily basis. 17. Obtain Imprest cash bag at the begi nning of the shift. Complete Imprest cash bag logs, void refund logs, an d receipt book logs (as needed) to meet internal control standards.
18. Resolve system-warning messages related to registration items (for examp le verification of patient coverage, review of guarantor information for billing / collections, and confirmation check list items) to ensure com pliance with billing and safety regulations. 19. Completes all work acco rding to procedures and standards. Achieve registration quality expectat ions to meet key performance indicators related to timely billing, colle ctions, patient experience and safety initiatives. 20. Safeguard sensiti ve information to maintain confidentiality and in adherence to HIPAA gui delines Scheduling 21.
Follow Financial Pathwayguidelines when scheduli ng (Out of network, self-pay, Out of County self-pay and Medicaid) ensur ing patient education for financial responsibility and payment expectati ons. 22. Schedule and coordinate new, return, lab, and study appointment s per scheduling guidelines, utilizing questionnaires as appropriate. En sure appointments are scheduled with correct providers, services, and in the proper order to respect referring provider and patient preferences to achieve efficiency during the patient visit. 23. Correctly link the s tudy orders or referral with the appropriate study, encounter, or appoin tment.
24. Provide patient with appropriate pre-visit instructions as de fined by clinical staff. In addition to pre-visit instructions, provide any necessary locations, times, provider, practice information, and fina ncial responsibility for next appointment. 25. Complete referrals (refer ral status and scheduling status) to ensure patient safety by scheduling all patient appointments. 26. Achieve schedulingquality expectations t o meet key performance indicators to maximize reimbursement, minimize de nials and promote a positive patient experience.
Work Queue Management 2 7. Prioritize and complete work residing in claim edit, patient, referra l, and orderwork queues based on criteria set by leadership to maximize clinic patient flow. 28. Monitor Orders and referral work queues to mak e sure all tests and studies are scheduled for the patient and linked if necessary. Orders and referrals not completed canresult in patient saf ety issues and negatively impact the patient and provider experience. 29. Resolve registration (100 and 150 level) billing claim edits related t o both the technical (HB) and professional (PB) clinic work queues.
Misc ellaneous / Patient Engagement and Work Culture 30. Actively participate / engage in clinic process improvement initiatives to maximize workflow efficiency and the patient experience. 31. Achieve or exceed patient ex perience expectations by remaining helpful, professional and responsive to the patient's needs. Consistently use " Words that Work" and " Relate" in daily interactions. 32. Make internal and external customer(s) and th eir needs a primary focus in one's actions at all times; develop and sus tain productive customer relationships.
33. Integrate compassion and con cern into daily work activities to deliver the best patient experience a nd support a teamwork environment for Duke staff. 34. Always present one self in a way that is consistent with Duke's values and behaviors. Treat others fairly and with respect while protecting the dignity, integrity, and rights of each person. 35. Using the approved service recovery guid elines while maintaining composure, determine the best course of action related to patientor clinic concerns and escalate as appropriate. 36. I nform clinical staff of late arrivals and identify appropriate action (f or example arrive and reschedule if necessary.
) Perform service recovery to mitigate impact to patient experience. 37. Provide directions, arran ge for patient transport, and interpreters as necessary. 38. Comply with all regulatory and compliance policies and procedures, understand and f ollow Joint Commission guidelines. 39. Manage and follow through / take action, as appropriate, to all in basket messages.40. Use availab le communication tools to communicate effectively with patients, visitor s, and Duke staff. 41. Follow clinic-scanning protocol- appropriately la bel, scan outside documents/medical records into Duke medical record.
42. Actively engage in the work culture initiatives of the clinic. Be resp ectful and considerate of others' point of view and embrace the diverse backgrounds of all within the organization. 43. Assists and supports fel low employees in their work to commit to overall organization success. 4 4. Accept accountability and ownership for all actions and behaviors tha t affect personal and organizational performance. Demonstrate a climate of trust by acknowledging own mistakes and taking responsibility for one 's action. 45. Answer incoming calls.
Identify and address caller needs, or transfer to the appropriate area that will meet the needs of the cal ler. 46. Maintain printers, copiers, and workstations. 47. Attend staff meetings and participate in all required education sessions. 48. Partici pate in all system, regulatory and policy training. Comply with all regu latory and compliance policies and procedures, understand, and follow Jo int Commission guidelines. 49. Ensure a safe environment for patients an d staff; report personal and patient safety concerns to clinic leadershi p within 24 hours of occurrence. 50.
Support and adhere to all policies and procedures related technology implementation within the clinic/servi ce areas as applicable(i. e. e Check In. etc. ) 51. Activates downtime pro cedures when system downtime occurs (phone, EHR, credit card.Etc. ) 52. A ctively engage in the Duke Quality Initiative 53. Perform other duties a s assigned by clinic leadership. Knowledge, Skills and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etique tte. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establis h and maintain effective relationships with others.
Must be able to appl y specific departmental policies rules and regulations relating to verif ying patient information, collecting payments and maintaining records an d forms. Level Characteristics N/A Minimum Qualifications Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education Experience Minimum of one year of work experience in directly communicating and activities. providing service to patients or public; preferably in a healthcare related field.
Experience in effectively coordinating multiple tasks or Degrees, Licensures, Certifications N/A Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, interaction, interactionual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
PDN-99c011cb-baab-4f1a-bec8-8dc48058b387
cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke's reputation and mission of advancing health together.
Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance. General Description of the Job Class Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management
and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.
Duties and Responsibilities of this Level Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash, and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient
information in Maestro Care. Verify patient demographic data.
Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms.
Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures.
Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards Required Qualifications at this Level Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education Experience Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities.
Degrees, Licensure, and/or Certification N/A Knowledge, Skills, and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers, and establish and maintain effective relationships with others. Must be able to apply specific departmental policies, rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, interaction, interactionual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. PDN-9ad5af14-0ca8-45de-a7fc-6852f6f1f813
