Location: Wellesley, MA
ambassador and lead by example in a fast-paced retail environment• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love WE'RE LOOKING FOR: • Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe• Delivery of world-class customer service through empathy, critical thinking and customer centricity• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner• Entrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel
retail platform• Current computer skills and the ability to learn and apply business programs• Ability to handle ambiguity, use sound judgement, and solve problems for customers• Creativity and visual merchandising skills are a plus• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets WHAT WE OFFER: We offer a retail career experience like no other.
To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life
balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including: • Monthly Team Incentive Program• 401(k) savings plan• Generous associate discount, and opportunities to earn travel credits• Fly Rod loaner program To access our California Applicant Privacy Notice, follow this link: /california-applicant-notice.
html For more details: jobs-search. org/retail_wellesley-c434596/retail-guide-wellesley_i1964078707
The Backroom Lead drives the Company's freight flow processes in partnership with store team leadership. This role leads the planning, organizing, productivity, as well as training of all store backroom operations. The Backroom Lead works closely with all levels of store leadership, Ad Coordinators, Customer Service Leads, as well as all stock associate and store associate team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Protect the Company’s assets. Comply with all Company standard policies, procedures, safety standards, as well as equipment usage rules while performing all job duties. Receive all incoming freight to the retail store. Plan, unload, check in, sort, organize, distribute,
as well as support the display of all merchandise shipments. Maintain effective freight flow. Ensure that the store receiving area remains neat and orderly, including, but not limited to, exterior and interior areas around the store dock.
Partner with the store leadership team to verify pricing accuracy of all incoming shipments, report errors, report shipping discrepancies, as well as perform daily manifest checks. Work closely with store leadership and the Ad Coordinator to identify priority items (e. g. advertised, “Insider, ” “hot”) as well as to ensure these goods are available for prompt display on the sales floor. Partner with the Ad Coordinator to ensure all merchandise is
properly received and ready to be merchandised. Review and correct all “Not On Shelf” merchandise exceptions.
Organize and maintain Buy Online Ship to Store (BOSS) as well as all other merchandise stored in the receiving area to ensure accessibility. Execute the Backroom Carton Tracking Program by ensuring that all committed amounts of marked inventory are consistently moved to the sales floor. Effectively handle all Packaways, Return to Warehouse (RTW), transfers, recalls, damaged returns, as well as other outgoing merchandise in compliance with all Company standard policies and procedures. Follow communication procedures around all returned merchandise.
Clearly communicate and provide guidance to store team members around all receiving priorities, freight expectations, as well as backroom productivity standards. Property maintain and utilize all material handling equipment. Train store associates and leadership on backroom processes and standards, including, not limited to bailer equipment training, freight operations, as well as storage standards. Ensure that all store stock associates properly handle merchandise and safety equipment. Ensure that all store stock associates adhere to safety requirements. Support the store leadership team in orienting new associates, training associates, developing a high performance team, assisting in scheduling, as well as supervising store stock associates.
This role may help plan, delegate, and follow up on assignments and training. Partner with store leadership and the Customer Service Lead to use store level reporting to ensure BOSS benchmarks are being met. Communicate freight improvement opportunities. Play a key role in running the backroom year end inventory including preparation, scanning accuracy, as well as closeouts. Organize and control any fixtures stored in or near the receiving area.
Ensure that the Company’s recycling program is followed correctly. EDUCATION AND EXPERIENCE REQUIREMENTS: Minimum 1-3 years of professional experience in other retail environments is required. Prior experience in receiving, stocking, maintenance, as well as training in other retail environments is preferred. Proficient in email, Qlik, and the Google platform (i. e. Sites, Slides, Drive, Docs, Sheets). ATTRIBUTES: Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect. Team Oriented: You collaborate as well as work effectively with all team members and leaders.
● Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. You understand the tools and processes needed to meet larger strategic initiatives. Passionate: You must be passionate about driving and supporting retail store backroom and receiving processes (e. g. BOSS, RTW, Fast Freight Forward). Organized: You lead by example in serving all of our stakeholders: customers, owners, communities, and fellow associates. Planning: You are able to anticipate and plan for upcoming events (e.
g. seasonal freight, RTW). ● Time Management: You are able to handle multiple projects at once, and can organize multiple projects around given deadlines. Leadership: You are a leader and exhibit that in your everyday work. You pride yourself on developing your leadership skills and working with a diverse group of customers and associates. WORK ENVIRONMENT: Works primarily in a climate controlled environment with minimal safety and health hazard potential. This position may require extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift.
May be responsible for physical activities including setting and operating a ticket gun, cutting case merchandise, displaying products, counting money, using hand tools and power equipment, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis. Should be able to lift thirty-five (35) lbs on a regular basis. Sometimes works in an office environment sitting at a desk, table, or computer workstation for extended periods of time. Sometimes uses near vision for reading and computer tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. #INDSup
stocking, and replenishing merchandise on the sales floor and receiving areas. ESSENTIAL DUTIES AND RESPONSIBILITIES: Make practical and effective use of our F3 (Faster Freight Flow) process when unloading merchandise, fixtures, and other supplies from trucks and placing them to designated areas on the sales floor Prepare merchandise for the sales floor by removing it from packaging, verifying price information, and ticketing where necessary; process merchandise as directed and in accordance with Company procedures Perform ongoing recovery throughout a shift as needed; collect trash and compact cardboard Possess the ability to work independently and as a member of a team to accomplish assigned
goals Operate a cash register as needed Recover receiving areas and sales floor prior to the end of each shift EDUCATION & EXPERIENCE REQUIREMENTS: Prior merchandise receiving, handling, and stocking experience in other retail or warehouse environments preferred Basic math and reading skills, legible handwriting, and good verbal and written communication skills ATTRIBUTES: Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect.
Team Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client. Self-motivated: You can work
with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
You understand the tools and processes needed to meet larger strategic initiatives. Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition. WORK ENVIRONMENT: Work primarily in a climate controlled environment with minimal safety/health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and/or positioning oneself to complete various tasks throughout the shift. Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: should be able to lift 35 lbs on a regular basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied.
You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. #INDRetail
our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work.
It's how we care, grow, and win together. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered
to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career.
The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever
the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact.
Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target Red Card with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited….
We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target You enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we do You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate.
But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.
g. nights, weekends and holidays) and regular attendance necessary Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws.
If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at -xyz X for additional information. Qualifications: For more details: jobs-search. org/guest-advocate_hyannis-c434530/guest-advocate-cashier-or-front-of-store-attendantcart-attendant-hyannis_i1963618689
