unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. We are looking for motivated and self-starting Sales Assistant to join our team. This position is an entry level position which will transition into a Sales Representative.
The Sales Assistant performs a variety of clerical and administrative activities to support the Sales Manager. The Sales Assistant is responsible for a smooth flow of information and follow up for existing and prospective customers. The position reports to the Sales Manager. The Sales Assistant's primary duties include but are not limited to: Assist in managing customer
issues. Enter and process orders through EDI, online, fax and/or email. Check item availability and confirm stock. Manage backorder/open order report. Troubleshoot order issues.
Take inbound customer calls. Manage the RMA process for customers. Coordinate in-house promotions. Self-study the product materials to become familiar with product offerings (attend in- house training) other responsibilities as necessary. Requirements Excellent telephone skills and computer knowledge with proficiency in database management and word processing. Demonstrated proficiency composing written communications. High energy level, comfortable performing multifaceted projects in conjunction with day to day
activities. Resourceful, well organized, highly dependable, efficient and detail oriented.
3-5 years previous job experience with customer service or sales support experience preferred. High school graduate, 2 or 4 year college graduate preferred. Oracle Experience preferred but not required. Entry level position with opportunity for advancement Equal Opportunity Employer/Veterans/Disability.
