coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! Allied Universal is looking to hire a Retail Account Manager. The Account Manager job is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff.
Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of
payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.
Essential Functions Supervise the day to day security operations of an assigned client site Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support Ensure the client site is provided with high quality security services to protect people and property Build, improve and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service Additional Responsibilities Ensure all required reporting and contract compliance requirements are met.
Assure regular communication of issues or program with Client Handle any escalated security issues or emergency situations appropriately. Other management responsibilities as determined by Client or District Manager. Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates. Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.
) Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc. ) Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site. Meet all contractual scheduled hours with a minimum of unbilled overtime. Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards.
Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff. Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists. Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions.
Ensure complete customer satisfaction. Capably utilize Win Team for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management. Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal. Qualifications Four year degree in Criminal Justice, Business Administration or related field Previous Contract Security, facilities management, military or law enforcement experience At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).
Ability to develop and grow customer relationships. Experience in hiring, developing, motivating and retaining quality staff. Outstanding interpersonal and communications skills required. Ability to work in a team-oriented management environment with the ability to work independently. Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis. Previous payroll, billing and scheduling experience preferred. Ability to work in a team-oriented management environment while having an entrepreneurial attitude.
Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.
who think like business owners. We’re building a truly inclusive culture, where people of different backgrounds, races, cultures and experiences come together to make us stronger. We are a sustainable company committed to making a positive difference in our communities and around the world.
Under the direction of the management team, Sales Associates work in a branded retail business that provides excellent service and standards, and America’s best brands in intimate apparel, as well as our iconic Champion and Hanes activewear lines. Sales Associates bring life to our Vision: “To create memorable experiences in every store, every day resulting in sales excellence. ” To create this experience,
Sales Associates must follow Hanes Brands Engaging Sales Steps: Greet the Customer, using a product, promotional, or social greeting. Approach and engage, making an emotional connection with each customer.
Establish customer’s needs and offer product that fits their needs. Create an exceptional fitting room experience. Overcome objections and close the sale. Create loyal customers, through your genuine care, asking for feedback via customer surveys. Responsibilities Be involved in all of the activities of the store, including sales, displays, merchandising, housekeeping, and stocking of products. These activities must be done in between customers, as the customer is the store’s #1 priority.
Be open to and be able to demonstrate selling techniques and product knowledge.
Operate the cash register in a courteous and professional manner. Ability to multi-task, often splitting time between tasks and servicing customers. Must be able to handle multiple customers at one time. Responsible for following all Company policies/procedures which apply to store. Work in any area of store needing assistance as requested by management. Responsible for informing management of any security or safety issues involving customers or employees. Qualifications 1-2 years retail experience preferred Equivalent of High School Diploma or GED preferred Must maintain availability that meets the needs of the business and allows for flexibility in scheduling 15-25 hours per week (Max 30 hours - as needed based on business coverage) Must be 17 or older To qualify, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status.
EOE/AA: Minorities/Females/Veterans/Disabled. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly: Telephone: 877.999. xyz X Email: xyz X@For more details: jobs-search.
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