Senior Spark Backline Engineer

individuals throughout the country. As a Bilingual Health Care Advocate, you'll take as many as 50-70 calls per day from customers who have questions about their benefits. You will use your personality and our tools to help them through the benefits available to them.

This is no small opportunity to make a big impact in the lives of others! This position is full time Monday through Friday (40 hours/week) Employees are required to have flexibility to work one of our 8-hour shift schedules during normal business hours of 8am-8pm EST. To attract and retain the best talent, we reward our team members with competitive salaries and comprehensive benefits package. Position Summary: You will

have a host of people to support you as you utilize various platforms to actively listen to customers (policyholders, agents, claimants, employees) to gain an understanding of their needs, clarify information, and offer possible solutions, by using knowledge of company products, services, and policies to assist customers with, inquiries, complaints, or problems.

Background checks are required and orientation will occur during the hours of 8 AM - 5 PM EST Monday through Friday for the first 7 weeks. This role is equally challenging and rewarding. You'll be called on to research complex issues pertaining to the caller's health, status, and potential plan options. To do this, you'll need

to navigate across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the caller.

Specific Duties and Responsibilities: Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence. Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance Assist customers in navigating the member website, and other websites while encouraging and reassure them to become self-sufficient You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Competencies: Bilingual Detail Orientation Values Diversity Nimble Learning Self-Development Collaborates Job-Specific Knowledge Customer Focus Cultivates Innovation Optimizes Work Processes Instills Trust Ensures Accountability Decision Quality Qualifications: High School Diploma or a minimum of one year experience in insurance operations required.

Proficiency with working on computers. Must be able to work a schedule commensurate with department hours. Follows clients holiday schedule. Preferred Qualifications: Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design) Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations) Customer Service Experience

accidental, retirement planning plus more. Customer service is at the heart of this industry. Organized individuals often see the most success here, so put your administrative assistant/receptionist skills to use while planning your own schedule. We are committed to being there for our clients whether it’s helping them with customize a plan for their needs or compassionately help them in the event of a death or disability.

We offer training to call, set, and run appointments virtually, utilizing various resources such as: webinars, carrier product training as well as our success proven system. Whether you want to build your own agency, focus on being a career producer, or if your experience

is a better fit for our wholesale model. We work as a true team and strive to be a positive influence. This is a career you can do from home, but you never feel alone.

Qualifications: Be honest and trustworthy Have a General Life & Health License or be willing to obtain one Be comfortable speaking with prospective clients over the phone Interpersonal Skills Excellent Customer Service Be comfortable with a commission position Responsibilities: Contacting and maintaining a professional relationship with client Book appointments Take/Submit online applications Follow up with back office Attend weekly virtual calls Explain policy cover to client once policy is approved Maintain stellar interpersonal skills Powered by Jazz HR

income and build your business from home. You're also able to earn agency ownership with top training, support & mentorship. Our firm, specializes in selling mortgage protection life insurance , final expense, and retirement planning strategies to middle-market American families nationwide.

We have the systems & relationships in place to generate warm leads in any state, so our sales agents spend time selling and not prospecting. Job Details: Part-Time, Remote Working, able to Transition to Full-Time. This is a commission-based job. We are actively hiring people who are looking for ways to generate extra income for themselves and their families. We have many people within our company

who started part-time and earned enough to transition into this industry full-time and have never looked back. They set their own schedule and are their own boss.

No sales experience is welcomed too! We will train you from beginning to end on how to be successful in this industry using our simple step-by-step selling system. If you are not licensed yet, we can help guide you in the right direction to become a licensed agent in your state. You must be a US citizen in order to apply. We provide: The ability to build your own business at YOUR pace and earn PASSIVE INCOME Ability to transfer ownership of your business & passive income to loved ones in the event of death Producer & Capital

Bonuses based on personal and team production! FAST-TRACK Bonus as well!

The Most Balanced Compensation in the Industry, with Performance-Based Increases MARKET: We serve middle-class families who requested us to show them options for mortgage protection life insurance that will pay off their mortgage in the event of a death, injury, disability, or illness. Our firm specializes in producing the highest quality, real-time, direct mail & internet leads. These homeowners provide us with consent to contact and when to call in order for us to better assist them. These respondents are the gold mine of insurance sales today. Imagine, having a steady stream of qualified prospects to contact who are expecting your call and know why you are calling?

At the NKH Agency of Symmetry Financial Group , leverage these high-quality exclusive leads coupled with our selling system to realize high compensation + bonuses for our agents! But we are not just about leads. We have a myriad of lead systems, training platforms, and advanced marketing for our valued agents to increase their profits and turn them into top income-earners! Your success is as good as our leads and system. Our leads average a 35% conversion to sale ratio for avg. agents, higher for advanced agents Superior training, utilizing a selling system that has been validated over and over.

Daily and weekly support that consist of conference calls, webinars, conferences, and regional in-person training. Requirements: Required State Life Insurance License You are expected to have your state Life Insurance license and have Errors & Omissions coverage or be willing to obtain both before selling & getting compensation. If you are confident, motivated, passionate, personable, and coachable then this is an opportunity that will exceed your expectations! Sales experience is always welcomed; however, its not a must as our free training and mentorship are all a part of the system.

You just have to utilize it and associate with the people that are winning using it. The success and earnings results of other insurance agents referenced or described herein, or even similar results, are not guaranteed, and not all new agents will achieve the same or similar results. Your level of success and your corresponding earning potential will be determined by a number of factors, including but not limited to the amount of work you put in, by your ability to follow our training and sales system, and by the insurance needs of the customers in the geographic areas in which you choose to work.

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