well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Where We Are: Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.
- Why Choose Us: - - - - - - - - - Health (Medical, Dental, Vision) and 401K Benefits for full-time employees - - - - - - - - - Competitive Paid Time Off / Extended Illness Bank package for full-time employees - - - - - - - - - Employee Assistance Program - mental, physical, and financial wellness assistance - - - - - - - - - Educational assistance
and tuition assistance for qualified applicants - - - - - - - - - Professional development opportunities and CE assistance - - - - - - - - - And much more---Position Summary: Under the supervision of an RN, assists in assuring optimal patient care.
-Essential Functions: Provides direct patient care Performs specific documentation in the patient's record Maintains equipment and supplies and participates in quality assurance Communicates appropriate information intradepartmentally and iterdepartmentally Assists and participates in staff education and pursues continuing education for personal development. Applies knowledge of age-related factors appropriately to patients, utilizing appropriate
policies and procedures Reports to: Department Director Minimum Education High school diploma or equivalent - Preferred Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action. Required Skills Certifications: Nursing Assistant Certificate Preferred Basic Life Support (BLS) - to be obtained within 30 days. Minimum Work Experience Previous relevant experience or completion of base skills as a registered nursing student. EEOC Statement: Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, interaction, age, religion, national origin, disability, genetic information, gender identity, interactionual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Where We Are: Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.
- Why Choose Us: - - - - - - - - - Health (Medical, Dental, Vision) and 401K Benefits for full-time employees - - - - - - - - - Competitive Paid Time Off / Extended Illness Bank package for full-time employees - - - - - - - - - Employee Assistance Program - mental, physical, and financial wellness assistance - - - - - - - - - Educational assistance
and tuition assistance for qualified applicants - - - - - - - - - Professional development opportunities and CE assistance - - - - - - - - - And much more---Position Summary: The Front Office Supervisor, under direction of the Clinic Coordinator and Market Director, is responsible for, organizing, implementing and supervising all front desk duties of the medical office and staff in a smooth and efficient manner.
-Acts as a liaison between the providers and customers, vendors, and outside agencies. Essential Functions: Assist in all front office activities for the clinic charged with oversight Supports, trains, assigns duties and supervises all clinic clerical staff. Collaborates with
other clinic staff as well as other departments to facilitate and schedule patient care Oversees office and business supplies inventory, reordering and storage.
Ensures that appropriate information is shared within the office for effective operations. Ensures confidentiality is maintained in all aspects of the job. Ensures timely and accurate customer services is provided at all times. Assists Director and Growth and Outreach department with the creation, and implementation of all new growth initiatives. Participates in the development and implementation of patient satisfaction improvements. Ensures company's policies and security requirements are met at all times.
Demonstrates excellent customer service through his/her attitude and actions, consistent with standards contained in the Vision, Mission, and Values of the organization. Handles complaints and specific customer requests. Evaluates job performance and initiates or recommends hiring, disciplinary action, of staff for the clinic under direct supervision. Assists Physicians Service Director and Market Manager with Monthly Staff Meetings along with daily communications to clinic staff to ensure an open line of communication at all time Ensures timely completion of office staff required in-services and certifications.
Participates in the development and implementation provider and staff satisfaction improvements. Maintains compliance with organizations policies, as well as established practices, protocols, and procedures of the position, department and applicable professional standards. Serves as a Patient and Staffing Advocate ensuring the needs of both are communicated consistently to the Market Director. Covers in various administrative roles in the clinic as needed to ensure all vital roles are filled at all times Promotes a team-oriented atmosphere and takes initiative in maintaining a safe clinical environment Minimum Education High school education required Required Skills a.
Significant working knowledge of computers, telephones, copy and fax machines. b. ECW, Athena and Meditech experience preferred or another form of Electronic Medical Records c. Must adhere to policies, procedures and regulations as outlined in the clinic Policy and Procedure Manual. Must possess a high degree of accuracy for the performance of job-related tasks and functions. d. Healthcare background including medical terminology, experience with, coding, insurance billing and retrievals, and general knowledge of the operation and administration of a medical office is required.
Previous medical office management experience preferred (3-5 years). EEOC Statement: Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, interaction, age, religion, national origin, disability, genetic information, gender identity, interactionual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Where We Are: Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.
- Why Choose Us: - - - - - - - - - Health (Medical, Dental, Vision) and 401K Benefits for full-time employees - - - - - - - - - Competitive Paid Time Off / Extended Illness Bank package for full-time employees - - - - - - - - - Employee Assistance Program - mental, physical, and financial wellness assistance - - - - - - - - - Educational assistance
and tuition assistance for qualified applicants - - - - - - - - - Professional development opportunities and CE assistance - - - - - - - - - And much more---Position Summary: Under the supervision of an RN, assists in assuring optimal patient care.
-Essential Functions: Provides direct patient care Performs specific documentation in the patient's record Maintains equipment and supplies and participates in quality assurance Communicates appropriate information intradepartmentally and iterdepartmentally Assists and participates in staff education and pursues continuing education for personal development. Applies knowledge of age-related factors appropriately to patients, utilizing appropriate
policies and procedures Reports to: Department Director Minimum Education High school diploma or equivalent - Preferred Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action. Required Skills Certifications: Nursing Assistant Certificate Preferred Basic Life Support (BLS) - to be obtained within 30 days. Minimum Work Experience Previous relevant experience or completion of base skills as a registered nursing student. EEOC Statement: Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, interaction, age, religion, national origin, disability, genetic information, gender identity, interactionual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
WV Compact State RN License BLS, Certifications required. Weekly pay Medical benefits Minimum 2 yr. Medical surgical Experience WV Compact State RN License BLS, Certifications required. About Lance Soft Established in 2000, Lance Soft is a Certified MBE and Woman-Owned organization.
Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry
leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we’re 100% committed to finding you an assignment that best matches your career and lifestyle goals.
Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for. Lance Soft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral
Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.
Benefits Weekly pay Medical benefits For more details: jobs-search. org/administration_weirton-c450930/job_i1982872081
well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Where We Are: Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.
- Why Choose Us: - - - - - - - - - Health (Medical, Dental, Vision) and 401K Benefits for full-time employees - - - - - - - - - Competitive Paid Time Off / Extended Illness Bank package for full-time employees - - - - - - - - - Employee Assistance Program - mental, physical, and financial wellness assistance - - - - - - - - - Educational assistance
and tuition assistance for qualified applicants - - - - - - - - - Professional development opportunities and CE assistance - - - - - - - - - And much more---Position Summary: Under the supervision of an RN, assists in assuring optimal patient care.
-Reports to: Department Director Essential Functions: Provides direct patient care Performs specific documentation in the patient's record Maintains equipment and supplies and participates in quality assurance Communicates appropriate information intradepartmentally and iterdepartmentally Assists and participates in staff education and pursues continuing education for personal development. Applies knowledge of age-related factors appropriately
to patients, utilizing appropriate policies and procedures FLSA: -Non-exempt - Minimum Education High school diploma or equivalent - Preferred Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action. Required Skills Certifications: Nursing Assistant Certificate Preferred Basic Life Support (BLS) - to be obtained within 30 days. Minimum Work Experience Previous relevant experience or completion of base skills as a registered nursing student. EEOC Statement: Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, interaction, age, religion, national origin, disability, genetic information, gender identity, interactionual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Where We Are: Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.
- Why Choose Us: - - - - - - - - - Health (Medical, Dental, Vision) and 401K Benefits for full-time employees - - - - - - - - - Competitive Paid Time Off / Extended Illness Bank package for full-time employees - - - - - - - - - Employee Assistance Program - mental, physical, and financial wellness assistance - - - - - - - - - Educational assistance
and tuition assistance for qualified applicants - - - - - - - - - Professional development opportunities and CE assistance - - - - - - - - - And much more---Position Summary: Under the supervision of an RN, assists in assuring optimal patient care.
-Essential Functions: Provides direct patient care Drag -Edit -Delete Performs specific documentation in the patient's record Drag -Edit -Delete Maintains equipment and supplies and participates in quality assurance Drag -Edit -Delete Communicates appropriate information intradepartmentally and iterdepartmentally Drag -Edit -Delete Assists and participates in staff education and pursues continuing education for personal development. Drag -Edit
-Delete Applies knowledge of age-related factors appropriately to patients, utilizing appropriate policies and procedures Reports to: Department Director Minimum Education High school diploma or equivalent - Preferred Drag -Edit -Delete Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action. Drag -Edit -Delete Required Skills Certifications: Nursing Assistant Certificate Preferred Basic Life Support (BLS) - to be obtained within 30 days. Drag -Edit -Delete Minimum Work Experience Previous relevant experience or completion of base skills as a registered nursing student.
EEOC Statement: Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, interaction, age, religion, national origin, disability, genetic information, gender identity, interactionual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Where We Are: Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.
- Why Choose Us: - - - - - - - - - Health (Medical, Dental, Vision) and 401K Benefits for full-time employees - - - - - - - - - Competitive Paid Time Off / Extended Illness Bank package for full-time employees - - - - - - - - - Employee Assistance Program - mental, physical, and financial wellness assistance - - - - - - - - - Educational assistance
and tuition assistance for qualified applicants - - - - - - - - - Professional development opportunities and CE assistance - - - - - - - - - And much more---Position Summary: Assures provision of optimum quality patient care by serving as facilitator through performance of clerical duties relating to patient care.
Essential Functions: Performs order entry functions as required. Drag -Edit -Delete Transcribes orders according to policy. Drag -Edit -Delete Responsible for preparation of admission charts. Drag -Edit -Delete Responsible for maintenance of current charts. Drag -Edit -Delete Performs other desk duties on the unit. Drag -Edit -Delete Demonstrates concern for patient welfare
by performing activities other than primary care needs. Reports to: Department Director Minimum Education High school diploma or equivalent - preferred Drag -Edit -Delete Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action. Drag -Edit -Delete Required Skills Minimum of one-year clerical experience. Knowledge of medical terminology preferred. EEOC Statement: Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, interaction, age, religion, national origin, disability, genetic information, gender identity, interactionual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain.
At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to
any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face As a Front Desk Agent, you will mostly likely be the first face our guests see as they arrive to the mountain. We are seeking warm and friendly individuals who are eager to assist guests by staying up to date with resort information and are proactive with issue resolution and guest satisfaction. Meet people from across the country and across the globe.
Join in our fun filled winter season and enjoy all the Employee Perks of working at resort!
RESORT OVERVIEW, CULTURE AND VISION Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness. OUR VALUES Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests. 3 Integrity Performance Environment Fun Collaboration ESSENTIAL DUTIES: Develop computer systems technical knowledge by learning the SMS (reservation and front office systems) and the RTP (ticketing system).
Develop lodging accommodations knowledge by learning about all of the resort's accommodations. We currently have 33 distinct complexes with approximately 1,200 rental units including hotel rooms, condominiums and private homes. Acquires understanding and knowledge of lodging rates by learning the rate structures and knowing where to find the rates for each lodging accommodations including rack, discount seasons and packages. Develop general resort knowledge by learning the information and pricing for lift tickets, ski rentals, ski lessons, adventure products and special events.
Confirms lodging accommodations and resort activities by greeting guests, reviewing reservations, making necessary changes and checking guests into their accommodations. Reserves lodging accommodations and resort activities for walk-in guests by explaining available lodging and activity options, quoting rates and booking reservation. Collects and reconciles daily transactions by collecting folio balance, preforming required accounting procedures, processing a shift report and balancing cash drawer.
Achieves a high quality of guest service by answering inquiries concerning recreational opportunities, scenic attractions, special events, entertainment, shopping, eating establishments, travel routes and all general information. Maintains guest confidentiality by safeguarding credit card information, room numbers, addresses, phone numbers and issuing proper keys. Maintains rapport with housekeeping and maintenance services by relaying information regarding early checkouts, walk- ins, room changes and by reporting housekeeping and maintenance problems or issues as reported by our guests.
Organizes and maintains daily operations by relaying information, ensuring reports or supplies are ready for the next shift, maintaining the front desk in a clean and orderly fashion, and keeping information racks full of brochures. Contributes to team effort. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: High school diploma/equivalent or actively enrolled in an educational program.
Experience: Specific Experience-Not Required. This position may be required to work evenings, weekends and holidays. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An Equal Opportunity Employer Associated topics: alley, gallery, hostess, kings, luggage, madison, rapids, reservations, service representative, spa
environment Experience with calendar management, Microsoft Suite, and data handling Strong customer service, organizational, and project management skills Working knowledge of email, scheduling, word processing, spreadsheets, and presentation software
well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Where We Are: Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.
- Why Choose Us: - - - - - - - - - Health (Medical, Dental, Vision) and 401K Benefits for full-time employees - - - - - - - - - Competitive Paid Time Off / Extended Illness Bank package for full-time employees - - - - - - - - - Employee Assistance Program - mental, physical, and financial wellness assistance - - - - - - - - - Educational assistance
and tuition assistance for qualified applicants - - - - - - - - - Professional development opportunities and CE assistance - - - - - - - - - And much more---Position Summary: Under the supervision of an RN, assists in assuring optimal patient care.
-Essential Functions: Provides direct patient care Performs specific documentation in the patient's record Maintains equipment and supplies and participates in quality assurance Communicates appropriate information intradepartmentally and iterdepartmentally Assists and participates in staff education and pursues continuing education for personal development. Applies knowledge of age-related factors appropriately to patients, utilizing appropriate
policies and procedures Reports to: Department Director Minimum Education High school diploma or equivalent - Preferred Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action. Required Skills Certifications: Nursing Assistant Certificate Preferred Basic Life Support (BLS) - to be obtained within 30 days. Minimum Work Experience Previous relevant experience or completion of base skills as a registered nursing student. EEOC Statement: Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, interaction, age, religion, national origin, disability, genetic information, gender identity, interactionual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain.
At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee
over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face If you have a knack for making a great first impression and are skilled at providing high quality guest interactions then we would love for you to join us as a Front Desk Supervisor. Our Front Desk Supervisors oversee our Front Desk Agents and set the example for what an exceptional guest experience looks like. They will promote a high level of hospitality and courtesy
while ensuring staff has proficient knowledge of all front desk responsibilities and duties.
RESORT OVERVIEW, CULTURE AND VISION Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness. ESSENTIAL DUTIES Be able to provide assistance to the front desk agents by being knowledgeable and experienced in all of the responsibilities and duties required of an individual front desk agent. Have full knowledge of SMS and RTP.
Promote hospitality and courtesy at the front desk by observing and encouraging staff, being proactive and providing guidance as needed. Increase guest satisfaction and ensure service recovery by listening to, speaking with and researching all areas of guest concern, using judgment to resolve guest issues. Resolve specific guest issues concerning billing by taking phone calls from guests with questions about their accounts then explaining and/or researching to correct any errors. Ensure that staff is adequately trained by monitoring the front desk staff on a daily basis becoming highly aware of each individual agent's level of competence and provide additional training to continually improve performance.
Develop front desk staff by coaching, correcting and encouraging agents as well as providing ongoing training and educational opportunities. Monitor agent's daily transactions by verifying money drops and researching/recording overages and shortages. Promote team play by monitoring staff relations and intervening before conflicts occur. Maintain rapport with other department by keeping lines of communication open with housekeeping and maintenance services, marketing, reservations, group sales and other departments as necessary.
Communicate staff and guest issues by providing feedback to front desk management staff. Improve job results and provide management with information by maintaining feed-back logs and performing one on one's. Ensures completion of back office responsibilities by delegating or completing assigned tasks. Maintain professional knowledge by attending educational workshop and meetings. Ensure proper operation of equipment by trouble- shooting and communicating with the IT department. Maintain a safe, clean and comfortable working environment by complying with company policies and being alert to health and safety hazards for employees and guests.
Maintain an adequate stock of supplies by monitoring supply of lift tickets, ski rental forms, brochures, etc. as needed. Contributes to team effort. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: High school diploma Experience: Prior experience in a guest service, lodging or front desk operation.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Specific Experience other than Front Desk: LEADERSHIP Understands business complexities and assumes responsibility for driving change Leads employees or teams of employees to achieve goals Guides employees through periods of change, even during difficult times or in the face of hard business decisions Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability ENGAGEMENT Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention Demonstrates true passion for the job, the resort, and the company overall Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
COMMUNICATION Communicates clearly and appropriately - both orally and in writing Responds to questions or requests in a timely manner Conducts regular one-on-one and departmental meetings to ensure a good flow of information Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered All communication is down home and strives to improve upon a high level of guest service in a friendly manner DELIVERY Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall Meets or exceeds financial goals, budgets, forecasts Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests' expectations Takes steps to provide epic experiences that are wild, memorable and unexpected FLEXIBILITY Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change Adjusts budgets and reforecasts as needed across the year based on changing business needs Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary Inspires a unified team through understanding was is required for successful, cooperative and fun team success PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays.
Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An Equal Opportunity Employer Associated topics: beach, bell, bellstand attendant, concierge, front desk, guest, madison, sheraton, terrace, vip
Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain.
At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to
any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face If you have a knack for making a great first impression and are skilled at providing high quality guest interactions then we would love for you to join us as a Front Desk Supervisor. Our Front Desk Supervisors oversee our Front Desk Agents and set the example for what an exceptional guest experience looks like. They will promote a high level of hospitality
and courtesy while ensuring staff has proficient knowledge of all front desk responsibilities and duties.
RESORT OVERVIEW, CULTURE AND VISION Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness. ESSENTIAL DUTIES Be able to provide assistance to the front desk agents by being knowledgeable and experienced in all of the responsibilities and duties required of an individual front desk agent.
Have full knowledge of SMS and RTP. Promote hospitality and courtesy at the front desk by observing and encouraging staff, being proactive and providing guidance as needed. Increase guest satisfaction and ensure service recovery by listening to, speaking with and researching all areas of guest concern, using judgment to resolve guest issues. Resolve specific guest issues concerning billing by taking phone calls from guests with questions about their accounts then explaining and/or researching to correct any errors. Ensure that staff is adequately trained by monitoring the front desk staff on a daily basis becoming highly aware of each individual agent's level of competence and provide additional training to continually improve performance.
Develop front desk staff by coaching, correcting and encouraging agents as well as providing ongoing training and educational opportunities. Monitor agent's daily transactions by verifying money drops and researching/recording overages and shortages. Promote team play by monitoring staff relations and intervening before conflicts occur. Maintain rapport with other department by keeping lines of communication open with housekeeping and maintenance services, marketing, reservations, group sales and other departments as necessary.
Communicate staff and guest issues by providing feedback to front desk management staff. Improve job results and provide management with information by maintaining feed-back logs and performing one on one's. Ensures completion of back office responsibilities by delegating or completing assigned tasks. Maintain professional knowledge by attending educational workshop and meetings. Ensure proper operation of equipment by trouble- shooting and communicating with the IT department. Maintain a safe, clean and comfortable working environment by complying with company policies and being alert to health and safety hazards for employees and guests.
Maintain an adequate stock of supplies by monitoring supply of lift tickets, ski rental forms, brochures, etc. as needed. Contributes to team effort. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: High school diploma Experience: Prior experience in a guest service, lodging or front desk operation.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Specific Experience other than Front Desk: LEADERSHIP Understands business complexities and assumes responsibility for driving change Leads employees or teams of employees to achieve goals Guides employees through periods of change, even during difficult times or in the face of hard business decisions Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability ENGAGEMENT Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention Demonstrates true passion for the job, the resort, and the company overall Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
COMMUNICATION Communicates clearly and appropriately - both orally and in writing Responds to questions or requests in a timely manner Conducts regular one-on-one and departmental meetings to ensure a good flow of information Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered All communication is down home and strives to improve upon a high level of guest service in a friendly manner DELIVERY Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall Meets or exceeds financial goals, budgets, forecasts Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests' expectations Takes steps to provide epic experiences that are wild, memorable and unexpected FLEXIBILITY Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change Adjusts budgets and reforecasts as needed across the year based on changing business needs Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary Inspires a unified team through understanding was is required for successful, cooperative and fun team success PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays.
Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An Equal Opportunity Employer Associated topics: bell, bell attendant, door attendant, front desk, guest, host, hotel, inn, kings, service representative
