services, exceptional customer service, comfortable and inviting stores, and the peace of mind that comes from working with an established national company with a solid reputation. Tellers are primarily responsible for establishing a positive lasting impression of Check City.
Their goal is to develop customer loyalty, and increase customer satisfaction and retention by showing appreciation and respect for customers, recognizing and fulfilling their needs, and recommending additional products and services. Our Tellers must have a genuine desire to deliver outstanding customer service and are committed to excellence and the Check City brand. Check out all the great benefits that we offer!
Medical, Dental, and Vision benefits Paid training Discount Program Paid Holidays Online Educational and Personal Development courses Incentives and bonus program 401k with company match Advancement Opportunities Essential Duties & Key Responsibilities Maintain the highest level of professionalism and customer service.
Utilize a series of verification and risk management processes to underwrite loans and cash checks. Compute interest and service charges. Explain, promote, and prepare retail products and services including but not limited to: Pre-paid Debit Cards, Calling Cards, Money Orders and Money Wires, Tax Preparation Services (seasonal), and Precious Metals Purchasing. Maintain
a balanced cash drawer. Perform clerical tasks such as data entry, filing, and phones.
Perform general cleaning duties as assigned. Resolve problems or discrepancies concerning customers’ transactions. All other duties assigned Preferred Skills & Qualifications Excellent verbal communication and active listening skills Computer literacy and the ability to type a minimum of 25 wpm and 10-key Good judgment and intermediate problem-solving skills Good organization, time-management skills, and the ability to work in a team environment Knowledge of basic cash handling and retail procedures (preferred) Sales experience (preferred) Additional Requirements Must be 18 years of age or older and have a high school diploma or GED Must have the ability to work any shift between 6:30am-11:30pm with no scheduling restrictions.
(Days off may vary and may even be split). Must be able to perform light cleaning duties, lift up to 20 lbs, and stand for long periods (2-3 hours between breaks). PAY $15.00 to $17.00 per hour
over all facets of the restaurant’s daily operations and staff; assist General Manager to manage staffing, sales, vendor contracts; develop strategies and processes to monitor costs and maximize revenues; assist General Manager to establish measurable goals and objectives that focus on profit, product, and service; ensure compliance with all workplace and safety laws and enforce all company policies; act as General Manager assuming all responsibilities and requirements whenever assigned.
Recruitment, Training and Management of Employees Assist General Manager with recruiting, hiring, training, and development of all staff. Supervise all department employees. Assist General Manager with
employee performance evaluations Ensure disciplinary / termination procedures are followed Maintain “open door” policy for employees to communicate concerns and the resolution of complaints and conflicts Investigate and resolve employee complaints and conflicts Participate in employee wage and salary increases Ensure compliance with workplace standards, laws, and safety regulations Assist General Manager to establish and enforce standards for personnel performance and customer service Achieve business goals and objectives Assist General Manager to ensure adequate staffing and approve employee vacation requests Monitor Business Operations Assist General Manager with operations of the restaurant,
including customer service, revenues, and vendor/supplier contracts Maintain quick and efficient entry system for guests Ensure all incident reports are completed appropriately Promptly address all operational issues with Management and Staff Ensure Service goals and standards are defined and enforced in all venues Monitor venue environment for cleanliness, appropriate lighting, sound and temperature Assist General Manager with menu design and implement price strategy Assist General Manager with BOH and FOH staff and the day to day operations of the restaurant Monitor all lost and found items, record in Log under lost and found.
Enhancing Revenue / Controlling Costs Execute sales and marketing strategies Assist General Manager with cost control measures to minimize overhead costs Assist General Manager with strategic plans and revenue forecasts Complete weekly GM report as directed Assist General Manager with to monitor / analyze weekly and monthly Cost of Goods Sale and labor reports Assist General Manager to create and implement clearly defined action plans for any budget deficiencies Ensure Point of Sales Data is current and accurate Assist General Manager to establish and monitor prices Assist General Manager with annual operating budget proposal to the President and CFO Attend financial meetings with the President and Managing Partner Assist General Manager with to obtain bids and negotiate service and vendor contracts, and leasehold or capital expenses Facility Maintenance Assist General Manager with all Facility improvements Assist General Manager with health department inspections; ensure “A” grade ratings and compliance with all local and state Health Department regulations Assist General Manager with warranty file and operations manuals on all equipment Guests, Media and Partner Relations Ensure all guest complaints are resolved in a satisfactory manner Regularly communicate with Company Executives and Partners Serve as point of contact and interface with Partner’s Operations Departments Maintain high guest satisfaction through consistently introducing innovative products Present and maintain a professional, charismatic image when interacting with media.
Promote Restaurant Through Social Media Engagement and Digital Marketing Channels Create 3-4 organic posts per week using information provided by the marketing team for one of the following social platforms: Facebook, Instagram & Instagram Stories Share the restaurant’s Facebook posts through its own channels to promote brand awareness.
Post and engage (via “likes, ” “shares, ” and “comments”) with the restaurant’s social media posts Actively engage with customer review sites such as Yelp. Use social media content to promote the restaurant using various digital formats such as posting photos, videos, live stories, digital ads, etc. Administrative and Legal Assist General Manager to ensure all permits and licenses are maintained, up to date and posted, as required by law Monitor compliance with food, health, and fire regulations regarding business operations, wages, food storage, preparation, and storage and liquor Monitor and take measures to minimize potential contractual, safety, and employment liability Assist General Manager with timely filing of general business liability and workers compensation insurance claims Assist General Manager with to work with company accountants during audits of business Assist General Manager to ensure compliance with lease / management agreement requirements Efficiently administer human resources functions and maintain employee records in according with direction from Human Resources Ensure that employees have all required certification validated Respond to all government agency inquiries.
Assist General Manager to manage and monitor all legal issues and claims Openings Assist General Manager to execute Pre-Opening checklist items Assist General Manager with staffing compendium throughout opening Assist General Manager with systems, policies, and procedures for use in recruiting, hiring, training, management, physical plant, inventory, scheduling, cost and operational efficiencies. Assist General Manager to create, oversee, develop, and execute restaurant opening plans QUALIFICATIONS: (INCLUDES EQUIPMENT KNOWLEDGE/USE) Bachelors Degree in Hospitality preferred, but not required.
Prior experience as a Assistant General Manager in a high volume restaurant. Prior experience managing labor and food cost control. Basic computer skills and experience with computer based reservations systems. Knowledge of restaurant health, food safety and liquor regulations. Knowledge of standard operating procedures for managing a high volume restaurant Strong communication, organizational, and supervisory skills Strong coaching and development skills. Strong human relations skills to lead a very diverse team.
Ability to digest complex information and communicate this to all employees. Ability to read and write in English proficiently. Ability to utilize social media to execute marketing strategies Ability to multi-task and manage multiple deadlines and priorities Ability to maintain a flexible schedule, have the stamina and energy to work long hours as needed, in an active, hectic, noisy, and stressful environment Ability to maintain and project a professional, groomed image as the General Manager of a high end restaurant and act as a role model for other staff and supervisors Ability to project a positive and courteous attitude towards guests, staff, service providers, and media Ability to run efficient operations and control labor costs; and deploy strategies to enhance restaurant profits.
Ability to navigate various surfaces and tight spaces in a restaurant environment Possess the physical and mental stamina to work for extended periods of time Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs Physically able to walk without assistance on various surfaces for an extended period of time
records for compliance. Maintains and updates database(s) and reviews contracts for compliance with applicable policies. Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE / SKILLS / ABILITIES: Knowledge of payroll practices, budget control methods, fiscal policies and procedures, and applicable federal, state, and local laws and regulations.
Knowledge of Generally Accepted Accounting Principles (GAAP). Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service, interpersonal skills, and leadership skills. Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
Excellent verbal and written communication skills. EDUCATION AND EXPERIENCE: High School Diploma or GED required. Associates or undergraduate degree preferred. (1) Year of relevant experience in finance / accounting highly preferred.
Valid driver’s license and proof of insurance with good driving record. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
Anticipating the guests’ needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest’s name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary
Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware.
Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual
is a plus. Must be able to speak and read English proficiently.
Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations.
Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
