work-life balance and the mental, financial and physical health of our employees. We're proud of our employee-centered business approach and our commitment to diversity, equity, and inclusion in the workplace. About this role: Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking.
You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow
YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more experienced roles Interact with customers and individuals to demonstrate care, build relationships, and complete requested
transactions Identify information and services to meet customers financial needs Required Qualifications: 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 1+ year of experience interacting with people, demonstrated through work, military, or education Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team members Experience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work weekends and holidays as needed or scheduled This position is not eligible for Visa sponsorship Posting End Date: 5 Jan 2024 Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9af9c4ec-04c5-40f8-ab36-3bff17504baa
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interactionual and reproductive health care and information for all people. Our team strives to advance our mission in accordance with these guiding principles: (1) interactionual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care – including interactionual and reproductive health care – is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of inclusion, diversity, innovation, and accountability; (6)
clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a trauma-informed and culturally responsible environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence.
Access Matters has been selected to implement Advancing Equity in Adolescent Health Through Evidence-based Teen Pregnancy Programs (TPP) and Services. This project is federally funded by the Office of Population Affairs (OPA), as grantees Access Matters will be responsible for the replication
of evidence-based TPP interventions with youth ages 13-19 who are living at or below 150% of the federal poverty level in Philadelphia.
Access Matters will partner with community based organizations, schools, and local health centers to reach youth, caregivers, and professionals who work with youth through outreach, training, on-line learning modules, and evidence-based programming. Job Summary : Reporting to the Director of Training and Capacity Building, the Trainer will use specialized knowledge and judgment to develop curricula for effective in-person and online trainings, facilitate and deliver trainings to diverse client groups, and provide follow-up technical support to internal and external training participants in support of Access Matters’ mission and strategic plan.
(To learn more about our training program: http: //accessmatters. org/what-we-do/training/) This position is full-time and exempt. Essential Functions : Reporting to the Director, Training and Capacity Building, The Trainer will: Develop and Execute Effective Trainings for Organizations That Engage Our Training Services Develop, implement, facilitate, and deliver in-person and online training courses using adult learning principles, online learning design and principles, cognitive learning theories, educational best practices, and Access Matters’ training guidelines.
Consistently exercise discretion and sound judgment to analyze, interpret and act in all matters related to training development and implementation. Work collaboratively and professionally with training clients, stakeholders, and participants, by continuously evaluating possible courses of action, and making ethical decisions for the best outcomes for both Access Matters and training stakeholders we serve. Contribute to Access Matters’ online training program. Cultivate Training Opportunities and Relationships with Existing and Prospective Stakeholders Develop proposals and quotes to provide training and/or technical assistance services for external partners and clients.
Promote Access Matters’ training and capacity-building services to generate new clients and maintain existing clients to meet goals for earned revenue, resource development, and program services. Represent Access Matters and its training and CBA endeavors effectively and positively to all constituents, including internal and external committees and boards, at conferences and other external gatherings, and at project-related local, state, and national meetings.
Develop ideas and participate in collaborative proposal writing process for resource development and grant-funded projects. Strengthen the Access Matters Training Team by Deepening and Expanding Expertise in Key Subjects Maintain current knowledge of field-related research on issues related to interactionual/reproductive health, including family planning, adolescent interactionual health, pregnancy, STDs/ STIs/HIV, maternal/child health, interactionual orientation and gender diversity, social determinants of health, health disparities, and other relevant issues associated with health and service delivery.
Maintain knowledge of current training strategies and philosophies in teaching about diversity and equity issues, including understanding systemic oppression and its effects on the interactionual health and overall wellness of individuals from marginalized communities. Maintain knowledge of current local, regional, state, and national resources related to training and CBA (e. g. learning management systems, national training centers, etc. ). Assist with administrative and operational support for Access Matters’ trainings and conferences.
Advance the Mission of Access Matters and Fulfill Organizational Duties and Initiatives as Assigned Exemplify our Core Values and dedication to a culture of trauma informed excellent leadership, in which leaders foster an environment where staff feel valued and appreciated, where all staff hold themselves accountable in service to our community and stakeholders, and all staff eagerly pursue excellence. Maintain close communication with supervisor and meet regularly with program team to report and review progress. Work collaboratively with all internal and external stakeholders, including but not limited to teams at Access Matters, training clients, participants, trainers and subject matter experts, consultants, and vendors.
Adhere to all program guidelines and protocols and protect client information and records at all times in compliance with agency Confidentiality Policy and applicable law. Maintain high ethical standards and conduct regarding confidentiality, integrity, and dual-relationships while representing Access Matters effectively and positively to all stakeholders. Consistently exercise discretion and trauma informed decisions to analyze interpret and act, evaluating possible courses of conduct and making decisions for the best outcomes for the client, team and the organization.
Create and maintain an inclusive and equitable work environment that is respectful of all, embraces diversity and equity, and includes diverse perspectives and talents in problem solving. Collect and process program data and paperwork, maintain and regularly update program database in an accurate and timely way, prepare and generate reports as required by management. Represent Access Matters and the Training team effectively and positively to all constituents, including internal and external committees and boards, at conferences and other external gatherings, and at project-related local, state, and national meetings.
Participate in staff and training team meetings, support organizational initiatives, and perform other duties as assigned. Knowledge, Skills, Abilities: Demonstrated knowledge and experience in interactionual and reproductive health topics and trainings (e. g. HIV/STDs/STIs, adolescent interactionual health, family planning, maternal/child health, etc. ). Demonstrated ability to develop curricula and facilitate trainings, including designing goals, objectives, lesson plans, and activities appropriate for the targeted learners.
Two to five years of demonstrated experience developing and facilitating trainings on health equity and social determinants/influencers of health, including implicit bias, racism, and other forms of oppression. Demonstrated knowledge and expertise in various topics related to the intersectional identities of marginalized communities and the impact on their interactionual and reproductive health care access and overall health and wellness. Ability to inspire passion for expanding access to reproductive/interactionual health care, maternal/child health, and related public health and social justice issues.
Ability to package and promote trainings in order to expand Access Matters’ audience reach and obtain new external clients. Expertise in methods of instruction and evaluation appropriate to training adults and adolescents. Demonstrated ability to communicate ideas clearly (verbally, written) and work effectively with diverse groups. Demonstrated ability and desire to work with in a multi-cultural and multi-disciplinary team environment, using emotional intelligence and inclusive language and methods, serving diverse populations and institutions across a broad spectrum of community and clinical providers within the fields of interactionual and reproductive health and maternal and child health.
Knowledge and experience working with diverse communities and colleagues with demonstrated cultural humility and responsibility. Ability to self-manage, independently prioritize, solve problems, and effectively handle multiple tasks and projects simultaneously, while taking direction as needed. Ability to manage time efficiently and stay organized while working on multiple projects simultaneously. Ability to develop and complete project plans to meet goals, while adapting as needed to changed conditions or priorities, to deliver accurate and timely work in a fast-paced environment.
High degree of customer service skills and philosophy, to include professionalism, responsiveness, and follow through, to deliver high quality support services to external and internal clients. Experience using online learning management systems. Proficiency in Microsoft Word, Excel, and Power Point. Ability to travel and work in the field approximately 25% of the time. Occasionally, work outside normal business hours (e.
g. scheduled nights and weekends). Eligible for all city and state mandatory clearances, e. g. criminal and child abuse clearances. Education and Experience: Bachelor’s degree required, master’s degree desired, with academic preparation in human interactionuality, public health, social work, education, or closely related coursework. Relevant industry specific experience may be considered in lieu of degree where possible. Minimum three (3) years of experience in the design and delivery of training programs. Minimum three (3) years of experience working with youth. Experience conducting trainings and/or managing programs specifically related to interactionual and reproductive health required.
HOW TO APPLY : Submit both a cover letter and a resume to the Trainer position posted at our online career site, by going to this link: bit. ly/343 Yw KD. Address cover letter to Raeann Billey, Vice President of Human Resources. Please include salary requirement and potential start date. NOTE: This is a hybrid position; candidates are expected to reside within commuting distance of our headquarters in Center City, Philadelphia. No calls, please. Applications will be reviewed on a rolling basis with priority to those received before August 10, 2023.
ACCESSMATTERS IS AN EQUAL OPPORTUNITY EMPLOYER. PI1e0f3e6e991b-26276-32518609For more details: jobs-search. org/trainer_philadelphia-c445987/trainer-philadelphia_i1977394231
