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Our proven, yield-focused investment strategy targets a unique opportunity building a portfolio of " Optimal House" assets in key Midwest markets. We own or manage over 21,000+ Single Family Rental Homes throughout the Midwest. Additionally, Vine Brook Homes is currently undergoing the next major expansion of its strategy, expecting to drive toward 25,000+ Homes.

Position Overview The Assistant Portfolio Manager conducts a multitude of duties and functions that contribute positively to the overall results of the portfolio, as defined by target operational metrics and financial performance goals. The Assistant Portfolio Manager is exposed and involved with all facets of the market's

property management cycle, resident interactions, and oversight tasks as an extension of the Portfolio Manager, often acting as the first line of decision making for standard scenarios.

Generally, prioritization of work, focus areas, and ad-hoc projects are at the direction of the Portfolio Manager. Responsibilities General support to the Portfolio Manager on tasks, projects, organization, planning, and meetings at the direction of the Portfolio Manager Property Management Cycle Tasks Management The Assistant Portfolio Manager will often act as the first line of review, overview, approval or direction for core property management tasks in Vine Brook's workflow. Leasing Workflow Agent

performance monitoring via Show Pro review, lead follow-up and advertising of unit execution, conversion ratios, and participation in monthly goal setting and delivery Application Screening Monitoring the Applicant Tracking report to move applicants forward, collecting or communicating missing or needed data or documentation to agents Approval of Screened Residents with Approved Status Rejection of Screened Residents with Reject Status Initial investigation/documentation request and work on Conditional Status, presenting recommendation to PM if recommended for Approval Override General agent support as deemed necessary advertising, posts, Rent Cafe, actual leasing Compliance monitoring and responsibility lease uploads, complete files, etc.

R&M Workflow General participation in R&M performance review at PM direction or discretion 1 st tier escalation for upset residents interacting with service admin, admin, or retention specialist presenting issue and recommendation to PM Determination of validity and authority to enter PM Requests into Yardi for occupied issues to be sent to service team for resolution Monitoring of open PM requests to ensure they are closed out in a timely manner and resident is communicated with via Assistant PM or Service Admin Retention Workflow Participates in rate-setting discussions or planning for upcoming renewal letters 1 st tier escalation for upset residents to generate resolution PM Request, rate increate concessions, etc.

monitored via retention rate and renewal rate growth goals Delinquency/collections calls during first 10 business days Violations management assistance as needed Delivery, calls, PM requests, close-out tracking General retention specialist support as deemed necessary renewal signing assistance, property inspections, resident outreach, move-out confirmation calls, etc. Turnover Workflow Monitoring and close-out of CAA and YU tasks in conjunction with PM Setting YU units to on-show and setting market rates using SOP and market knowledge Exposure to AE task, but with no authority for AE approval General service manager support as necessary MIR assistance, agent pushback review, etc.

Financial Review Exposure and monitoring to periodic budget and actual results Participation and review of results and goal setting or focus changes, analysis, or adhoc assignment to improve or correct areas of weakness relative to net operating income goals General Tasks Assists the team with various tasks, essentially handling most administrative functions in the office, the overflow, resident follow-up, and any unassigned tasks Assist with move-in or move-out tasks as volume necessitates Month End Close assistance via report monitoring, agent accountability, compliance, etc.

Attends court proceedings when necessary Special projects as assigned Qualifications Bachelor's degree in Business Administration Highly organized Strong attention to details, analytical, interpersonal and communication (verbal, written, and listening) skills Ability to multi-task Ability to thrive in a fast-paced environment Aptitude with computers, internet, network phone systems, MS Office and Salesforce Must be capable of working effectively with people from differing backgrounds/education levels 2-5 Y rs Experience Additional Requirements Pass a Motor Vehicle, Drug Screen, Credit, and Civil & Criminal Background Check Additional Information/Benefits We offer industry competitive wages and benefits.

Comprehensive training is offered to all employees, with additional education offered to those interested in greater opportunities. Each employee must pass a national background check and full panel drug screening.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innov ation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

Please let us know if you require accommodations during the interview process. We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, interaction, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a Drug Free Work Place. Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration.

in good standing. Minimum of 3-5 years' experience in a healthcare setting. Must have strong knowledge of administrative processes, and have experience in an office setting, preferably healthcare. Must be able to work collaboratively within a team environment.

Must have exceptional customer service skills and able to triage phone calls in an efficient and pleasant manner. Must have exceptional attention to detail. Triage phone calls from patients, families, and staff and use sound judgement to determine next best steps. Manage Medicaid certification, recertification, death, and discharge information. Assists with pulling and organizing information from the EMR to assist with strategic

planning. Assists Medication Nurse with the medication refill process. Communicates patient needs and changes with Clinical Managers, Hospice Medical Director, attending physician, and contracting agencies who provide services.

Provides education, training, and support to the hospice patient/family as directed by the patient's plan of care. Communicates and collaborates with home care staff regarding patient transfers, changes in patient status, and deaths. Practices within the guidelines of the appropriate Boards of Nursing. Attends agency staff meetings, department staff meetings, educational offerings, and other offered hospice events. Assists other departments with a spirit of team

work and cooperativeness. Maintain the integrity of all forms of patient information, including but not limited to, electronic personal health information and assure that there are no attempts to access more than the minimum necessary information to complete his/her job.

Be flexible, organized and work effectively and professionally under stress.

This home is in preforeclosure, which means the homeowner is in default (missed payments).

Therefore, there could be an opportunity to strike a great deal with the owner and the bank.