Location: Hoover, AL
Company: Regions Bank
drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.
Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information
by visiting and logging into the careers section of the system. Job Description: At Regions, the Accommodation and Disability Analyst is responsible for the administration of accommodation requests related to disabilities in accordance with the Americans with Disabilities Act (ADA) and related federal and state laws.
This individual partners with other areas of the company such as facilities and procurement when equipment or building modifications are needed, monitors and ensures associates requests are responded to in a timely manner, and engages with members of the Office of Associate Conduct (OAC) to facilitate interactive processes when necessary. Primary Responsibilities Works directly
with associates to deliver the interactive process required for purposes of determining, providing, and monitoring reasonable accommodations under the Americans with Disabilities Act (ADA) Works with candidates, as well as applicable Talent Acquisition Operations partners, on accommodation requests related to the backssment/interview process This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements Bachelor's degree in a related field Or High School Diploma or GED and four (4) years of experience in ADA, Human Resources Compliance, or related field Preferences Bachelor's degree in Business, Human Resources, or related field Experience administering accommodation and disability processes Experience with Human Resources Information Systems (e.
g. Workday)Skills and Competencies Ability to effectively prioritize and manage multiple tasks to meet targeted deadlines Ability to maintain strict confidentiality throughout accommodation process Ability to show empathy Capacity to provide guidance and feedback to team members Familiarity with interpreting and manipulating data in Microsoft Excel Must be proactive, results oriented, and have strong attention to detail Strong interpersonal skills with the ability to interact with personnel at all levels in a team environment Strong understanding of laws related to the ADA Strong verbal, written communication, and organizational skills Strong work ethic and self-motivation Position Type Full time Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that " one size does not fit all" for benefits-eligible associates.
Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser. /welcometour/benefits. rf Location Details Riverchase Complex North Building Location: Hoover, Alabama Bring Your Whole Self to Work We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, interactionual orientation, gender identity, disability, veteran status, genetic information, interaction, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer.
More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do. OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting.
Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Personal Banker, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions.
This position, within PNC's Retail Branch Banking Network, is based in Boerne, TX. Bilingual (Spanish) Preferred Job Description Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve
the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships. Creates customer loyalty and grows
customer share of wallet through a differentiated customer experience.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - backssing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this opportunity, please watch this video ( Click To Reveal Link. Competencies Banking Products - Knowledge of and ability to provide products and services available through the retail banking branch. Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation. Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Prospecting. - Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. Retail Lending - Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. Selling.
- Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. Understanding Customer Needs - Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.
Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC. Disability Accommodations Statement: If an accommodation is required to participate in the application process, please contact us via email at xyz X@ Click To Reveal Email.
Please include " accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call Click To Reveal Phone and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace.
We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, interaction, religion, national origin, age, interactionual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice ( Click To Reveal Link to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Recommended Skills Business Planning Commercial Banking Credit Products Customer Demand Planning Customer Experience Customer Relationship Management
who have fun while working hard to serve our customers. We are looking for a part-time Teller at our 8140 N. Brighton Ave. Kansas City, MO branch. Experience is good, but we’ll give you all the training you need to be successful. You will have the opportunity to increase your business knowledge and learn the ins and outs of banking, giving you invaluable hands-on experience to help grow your career.
HOURS: Monday - Friday 11:00 am - 2:00 pm every other Saturday ESSENTIAL DUTIES AND RESPONSIBILITIES Provide excellent customer service by greeting customers, addressing customer inquiries, providing information, and resolving issues effectively. Accurately process customer transactions,
including deposits, check cashing, and withdrawals. Maintaining a daily balanced cash drawer and ensure proper cash management procedures are followed. Promote and cross-sell retail banking products and services, such as opening checking and savings accounts, certificates of deposit, IRA, and HSA accounts.
Educate customers on digital and mobile banking solutions. Adhere to all bank policies and procedures to ensure compliance with state and federal regulations. Maintain confidentiality and appropriately handle sensitive information. SKILLS/QUALIFICATIONS High school diploma or equivalent One year of bank experience is preferred but not required. If you are detail-oriented, have strong
math skills, and enjoy providing exceptional customer service, we encourage you to apply for this position.
E-mail your resume to xyz X@ to start the conversation. Equal Opportunity Employer/Disabled/Veterans - Clay County Saving Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job Type: Part-time Pay: From $16.00 per hour Experience level: No experience needed Schedule: Monday to Friday Weekends as needed Experience: Banking: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person
deliverables (Power Point presentations, Excel models, Word memos) for persuasive communication with senior internal stakeholders. Perform primary research using both internal and public data sources as well as conducting interviews with senior industry experts.
Develop individual work-stream workplans and coordinate with cross-functional teams on project roles and responsibilities. Conduct qualitative research on market trends, competitive positioning, client needs and expectations, and other strategic themes. Build and maintain financial models for product- and business unit-level strategic plans. Write persuasive memos and presentations to present project findings and advocate for
proposed outcomes. Responsibilities Determination and communication of key messages and conclusions to project leaders within Corporate Strategy and senior cross-functional leaders across the Bank.
End-to-end work-stream ownership (e. g. developing financial model structure, judging key inputs and assumptions, and validating output) and persuasion of internal stakeholders to adopt recommendations. Scoping and commitment of Corporate Strategy team resources to individual projects. Determination and communication of key messages and conclusions to project sponsors and stakeholders. Familiarity with FCB structure, products, client base, and business model. Foundational understanding of commercial
banking industry trends and growth levers. Awareness and ongoing monitoring of developments in tech/life sciences innovation ecosystem.
The base pay for this position is relative to your experience but the range is generally $119,828 to $207,703 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here. Qualifications Bachelor's Degree and 6 years of experience in management consulting, investment banking, or other business strategy experience -OR- High School Diploma or GED and 10 years of experience in management consulting, investment banking, or other business strategy experience Preferred Education MBA or other advanced degree Required Qualifications 1-3 years' experience coming from a top tier consulting firm or top tier strategy function Foundational consulting toolkit (research, quantitative analysis, qualitative synthesis, written/oral communication).
Ability to operate semi-autonomously within work-stream to drive project deliverables. Comfort and facility with both quantitative and qualitative information. Professional presence and communication style. Development and cultivation of working team-level relationships. Minimal travel
Credit Union, we believe in helping our neighbors achieve the life they desire. ” A key component of this purpose is to provide outstanding service to both internal and external members, including recommending products and services to members that will improve their financial life.
The Personal Advisor is responsible for providing quality service and assistance to membership by identifying and recommending appropriate products, solutions and services that will improve their financial lives with every member, every time. Requirements · Sales Skills: Develops new business, identifies, and sells to customer needs, translates product features to benefits, has good listening skills, is sensitive
to customers, delivers effective presentations, negotiates well, and uses closing skills appropriately. · Member Service: Provides timely and professional service to both internal and external members; is responsible to member needs and request; is always courteous to the member and considers the needs of the member when making decisions.
· Adaptability: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs. · Core Values: Team member is credible, charitable, committed and united. · Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas,
practices self-development. Job Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirement listed below are representative of the knowledge, skill, and/or ability necessary for this position. Education GED or high school diploma. Experience Two to five years of similar or related experience. Skills & Abilities · Customer sales and service skills. · Excellent communication skills. · Good organizational abilities. · Ability to manage multiple responsibilities and tasks, at times, simultaneously in a fast-paced environment
an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Personal Banker, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions.
This position, within PNC's Retail Branch Banking Network, is based in Boerne, TX. Bilingual (Spanish) Preferred Job Description Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve
the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships. Creates customer loyalty and grows
customer share of wallet through a differentiated customer experience.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - backssing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this opportunity, please watch this video ( Click To Reveal Link. Competencies Banking Products - Knowledge of and ability to provide products and services available through the retail banking branch. Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation. Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Prospecting. - Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. Retail Lending - Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. Selling.
- Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. Understanding Customer Needs - Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.
Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC. Disability Accommodations Statement: If an accommodation is required to participate in the application process, please contact us via email at xyz X@ Click To Reveal Email.
Please include " accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call Click To Reveal Phone and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace.
We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, interaction, religion, national origin, age, interactionual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice ( Click To Reveal Link to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Recommended Skills Business Planning Commercial Banking Credit Products Customer Demand Planning Customer Experience Customer Relationship Management
who have fun while working hard to serve our customers. We are looking for a part-time Teller at our 8140 N. Brighton Ave. Kansas City, MO branch. Experience is good, but we’ll give you all the training you need to be successful. You will have the opportunity to increase your business knowledge and learn the ins and outs of banking, giving you invaluable hands-on experience to help grow your career.
HOURS: Monday - Friday 11:00 am - 2:00 pm every other Saturday ESSENTIAL DUTIES AND RESPONSIBILITIES Provide excellent customer service by greeting customers, addressing customer inquiries, providing information, and resolving issues effectively. Accurately process customer transactions,
including deposits, check cashing, and withdrawals. Maintaining a daily balanced cash drawer and ensure proper cash management procedures are followed. Promote and cross-sell retail banking products and services, such as opening checking and savings accounts, certificates of deposit, IRA, and HSA accounts.
Educate customers on digital and mobile banking solutions. Adhere to all bank policies and procedures to ensure compliance with state and federal regulations. Maintain confidentiality and appropriately handle sensitive information. SKILLS/QUALIFICATIONS High school diploma or equivalent One year of bank experience is preferred but not required. If you are detail-oriented, have strong
math skills, and enjoy providing exceptional customer service, we encourage you to apply for this position.
E-mail your resume to xyz X@ to start the conversation. Equal Opportunity Employer/Disabled/Veterans - Clay County Saving Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job Type: Part-time Pay: From $16.00 per hour Experience level: No experience needed Schedule: Monday to Friday Weekends as needed Experience: Banking: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person
deliverables (Power Point presentations, Excel models, Word memos) for persuasive communication with senior internal stakeholders. Perform primary research using both internal and public data sources as well as conducting interviews with senior industry experts.
Develop individual work-stream workplans and coordinate with cross-functional teams on project roles and responsibilities. Conduct qualitative research on market trends, competitive positioning, client needs and expectations, and other strategic themes. Build and maintain financial models for product- and business unit-level strategic plans. Write persuasive memos and presentations to present project findings and advocate for
proposed outcomes. Responsibilities Determination and communication of key messages and conclusions to project leaders within Corporate Strategy and senior cross-functional leaders across the Bank.
End-to-end work-stream ownership (e. g. developing financial model structure, judging key inputs and assumptions, and validating output) and persuasion of internal stakeholders to adopt recommendations. Scoping and commitment of Corporate Strategy team resources to individual projects. Determination and communication of key messages and conclusions to project sponsors and stakeholders. Familiarity with FCB structure, products, client base, and business model. Foundational understanding of commercial
banking industry trends and growth levers. Awareness and ongoing monitoring of developments in tech/life sciences innovation ecosystem.
The base pay for this position is relative to your experience but the range is generally $119,828 to $207,703 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here. Qualifications Bachelor's Degree and 6 years of experience in management consulting, investment banking, or other business strategy experience -OR- High School Diploma or GED and 10 years of experience in management consulting, investment banking, or other business strategy experience Preferred Education MBA or other advanced degree Required Qualifications 1-3 years' experience coming from a top tier consulting firm or top tier strategy function Foundational consulting toolkit (research, quantitative analysis, qualitative synthesis, written/oral communication).
Ability to operate semi-autonomously within work-stream to drive project deliverables. Comfort and facility with both quantitative and qualitative information. Professional presence and communication style. Development and cultivation of working team-level relationships. Minimal travel
Credit Union, we believe in helping our neighbors achieve the life they desire. ” A key component of this purpose is to provide outstanding service to both internal and external members, including recommending products and services to members that will improve their financial life.
The Personal Advisor is responsible for providing quality service and assistance to membership by identifying and recommending appropriate products, solutions and services that will improve their financial lives with every member, every time. Requirements · Sales Skills: Develops new business, identifies, and sells to customer needs, translates product features to benefits, has good listening skills, is sensitive
to customers, delivers effective presentations, negotiates well, and uses closing skills appropriately. · Member Service: Provides timely and professional service to both internal and external members; is responsible to member needs and request; is always courteous to the member and considers the needs of the member when making decisions.
· Adaptability: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs. · Core Values: Team member is credible, charitable, committed and united. · Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas,
practices self-development. Job Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirement listed below are representative of the knowledge, skill, and/or ability necessary for this position. Education GED or high school diploma. Experience Two to five years of similar or related experience. Skills & Abilities · Customer sales and service skills. · Excellent communication skills. · Good organizational abilities. · Ability to manage multiple responsibilities and tasks, at times, simultaneously in a fast-paced environment
to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.
This position will be based in Cranberry Township, PA at the Cranberry retail banking branch. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing
share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies
and procedures, demonstrating sound judgment within established limits.
Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - backssing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video ( Click To Reveal Link. Competencies Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Addressing Customer Needs – Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner. Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation. Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Fraud Detection and Prevention – Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education No Degree Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC. Disability Accommodations Statement: If an accommodation is required to participate in the application process, please contact us via email at xyz X@ Click To Reveal Email. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.
Applicants may also call Click To Reveal Phone and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, interaction, religion, national origin, age, interactionual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents Refer to the California Consumer Privacy Act Privacy Notice ( Click To Reveal Link to gain understanding of how PNC may use or disclose your personal information in our hiring practices. Recommended Skills Attention To Detail Business Planning Commercial Banking Customer Demand Planning Customer Experience Customer Relationship Management
In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.
Making Your Well-being a Priority A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues backss, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion
a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e. g. eligibility for cash and/or equity
incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
How We Work At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote.
Wherever our colleagues are working, they'll always have access to the TD community to experience our culture of care. Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals.
As an organization, we keep growing - and so will you. Job Requirements High school diploma or GED 6 months+ related experience preferred Superior Customer Service skills General Math skills Strong organizational skills Detail-oriented Ability to function in a fast-paced and changing environment Excellent communication skills with ability to be concise, clear and consistent Hours 20 Job Details The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.
Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store Conducts needs-based conversations and offers financial solutions to meet our Customers' needs Makes quality referrals to appropriate partners Responsible for meeting individual performance metrics Responsible for making sound decisions and timely problem resolution Resolves problems independently, escalating more difficult issues to management Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary Adheres to safe deposit box procedures/operations and guidelines Services both lobby and drive-thru Customers Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times Accountable for ensuring confidential customer information is securely stored throughout the day Understands the importance of and follows Dual Control Ensures compliance with all regulations, policies and procedures such as Bank Secrecy Act and Patriot Act Expected to complete all required in-classroom training and on-line training by established due dates Follows all security and audit measures to minimize potential loss Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.
We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. EOE/Minorities/Females/Veterans/Individuals with Disabilities/interactionual Orientation/Gender Identity. Accommodation If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at xyz X@. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.
That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you! Business Line TD Bank AMCB Job Category - Primary Retail Banking - Customer Service Job Category(s) Retail Banking - Customer Service Time Type Part Time Employment Type Regular Pay Range $20.00 - $27.50 hourly TD Securities