Location: Avon, CO
Company: Wells Fargo
- as the best workplace " to grow your career" in the U. S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package.
Apply today. About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity
to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more
experienced roles Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet customers financial needs Required Qualifications: 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual speaking and listening proficiency in Spanish/English Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team members Experience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work weekends and holidays as needed or scheduled This position is not eligible for Visa sponsorship Must take and pass required language backssment Posting Location(s): 205 E Meadows Dr, Glenwood Springs, Colorado 81601 Pay Range $20.00 - $25.14 Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future.
Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees. 401(k) Plan Paid Time Off Parental Leave Critical Caregiving Leave Discounts and Savings Health Benefits Commuter Benefits Tuition Reimbursement Scholarships for dependent children Adoption Reimbursement Posting End Date: 7 Jan 2024 Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace.
Please see our Drug and Alcohol Policy to learn more. PDN-9a9f405f-01f2-44ba-979e-61b319897d6a
opportunities for personal advancement and professional growth. The driving force behind our dedication to providing a " Better, Faster, Easier. -Always. " experience is the Timberline Team. From the moment you enter the building, we greet you as a person, not an account number-our belief in the value of exceeding customers' high expectations is what makes Timberline Bank a bank here for our community.
Our commitment has been and always will be to provide high-quality personalized customer service. With the Timberline personal touch, the level of customer support is unparalleled. We want to support you and your financial well-being, whether through your personal or commercial
needs. Each customer contributes to the success of our small business. TO US, IT IS PERSONAL. What We Value At Timberline Bank, the core of our culture is in the following values.
We believe heavily in fulfilling each one of these to the highest degree. Our culture is the foundation of who we are as a team, and as a business. Exceeding Customers' High Expectations Empowering a Dedicated Team Having Fun While Winning Passionate About our Communities Value Added Resource for our Customers (Trusted Advisor) Position Summary This is a full time non-exempt, non-officer position. This position requires excellent customer service skills and an ability to work well with the team. This position
acts as a personal banker to the branch's business customers and as a back-up to the Cash Management Specialist.
Essential Duties and Responsibilities Must be proficient and able to perform all essential duties and responsibilities of the Business Banking Specialist I. In addition, this position will: Provide quality customer service promptly and courteously at all times. Determine the customers' needs, offer solutions to meet those needs and problem solve on an ongoing basis. Open all deposit accounts and assist customers with queries concerning Bank services. Thorough knowledge of more complex business customer solutions including but not limited to: Direct Deposits Business Online Banking Mobile Banking Remote Deposit Capture and Installation Domestic and International Wire Transfers, Online Wires Online ACH Construction Draws Troubleshooting Issues and/or teaching customers how to utilize our products and services Promote non-interest income products including merchant services, credit cards, and more.
Follow established audit, security and compliance guidelines and have an understanding of policies and procedures. The Business Banking Specialist II works with the Business Banking Specialist III Lead and/or Aspen Retail Banking Officer to identify, analyze, and offer cash management products and services to established business customers and targeted prospective corporate clients: Assist in establishing and maintaining relationships with business and consumer customers.
Assist with performing customer set-up and provide service maintenance on all cash management products and services for new and existing customers. Travel to client's place of business to provide equipment and software installation, including training, education, and troubleshooting when necessary and in accordance with all Timberline Bank Policies. Assist with customer service-related issues and problem solving in a timely manner.
Maintain a current knowledge of all regulations along with demonstrating a knowledge and understanding of the company's policies and procedures. Be proficient in diagnosing and troubleshooting technical issues in person, over the phone and via email in an efficient, timely, and professional manner. Provide cash management product support by reviewing set up documentation for accuracy and completing system set up of cash management services for business customers. Assist in training customers and bank employees in all cash management products and services.
Maintain complete confidentiality regarding sensitive customer and proprietary information. Perform tasks independently providing professional and knowledgeable assistance to all customers. Must establish a working relationship with a Business Banker that you work directly with and serve as their primary Business Banking Specialist contact, requiring strong relationship-building skills between yourself and the customer, and yourself and your Business Banker. Assist with teller duties as assigned, including but not limited to: Process teller transactions accurately and efficiently.
Meet the required standards established for cash handling and cash disbursement. Accurately meet policy requirements for teller drawer balancing. Attend and actively participate in all required trainings for Deposit Operations, Risk Management, and more. Ability to meet goals for rocks as assigned by Retail Banking Officer. Duties may be expanded on as experience and professional goals are achieved. Required Knowledge and Expertise High School diploma or GED Colorado Notary Some banking experience preferred Knowledge of banking services and products to offer solutions to meet our customers' needs Proven people, communication, prioritization, and organizational skills Team player with a strong, team-focused attitude Maintain a current knowledge of all regulations, including BSA, along with demonstrating a knowledge and understanding of the Bank's policies and procedures Continuing education to maintain job knowledge Key Competencies/Skills Be Thorough : Ensure that work is completed thoroughly and correctly; prepare carefully for meetings and presentations.
Achieve Results : Complete tasks on a timely basis and based on an understanding of the priorities. Establish and Maintain Personal Credibility : Consistently model behavior that is perceived as responsible, reliable, and ethical.
Communicate Effectively : Express oneself clearly in interactions with others, both verbally and in writing. Notice, interpret, and anticipate needs and concerns. Ensure that critical information is shared with those who should be kept informed. Critical Thinking : Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Relationship Building : Ability to effectively build relationships with vendors, management, and staff.
Time Management : Ability to effectively utilize available time for the completion of necessary job tasks. Pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules, the salary range above represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Incentives based on Timberline Team goals may also be offered.
In addition, Timberline Bank provides a variety of benefits to full time employees, including health insurance coverage, vision insurance, dental insurance, life and disability coverage, 401K plan, paid holidays and paid time off. Equal Employer Opportunity Statement Timberline Bank prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT-AT-WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.
provide opportunities for personal advancement and professional growth. Thedriving force behind our dedication to providing a " Better, Faster, Easier. -Always. " experience is the Timberline Team. Fromthe moment you enter the building, we greet you as a person, not an account number-our belief in the value of exceedingcustomers' high expectations is what makes Timberline Bank a bank here for our community.
Our commitment has been andalways will be to provide high-quality personalized customer service. With the Timberline personal touch, the level of customersupport is unparalleled. We want to support you and your financial well-being, whether through your personal or commercialneeds.
Each customer contributes to the success of our small business. TO US, IT IS PERSONAL. What We Value At Timberline Bank, the core of our culture is in the following values.
We believe heavily in fulfilling each one of these to thehighest degree. Our culture is the foundation of who we are as a team, and as a business. Exceeding Customers' High Expectations Empowering a Dedicated Team Having Fun While Winning Passionate About our Communities Value Added Resource for our Customers (Trusted Advisor) Position Summary This position is responsible for providing quality customer service in processing customer transactions. Quality customerservice includes accurate, efficient, courteous, and
friendly transaction processing and cash handling. Adequate productknowledge is necessary to refer sales leads and to problem solve on an ongoing basis.
Essential Duties and Responsibilities Must be proficient and able to perform all essential duties and responsibilities of the Banking Specialist I. In addition, thisposition will: Provide quality customer service promptly and courteously at all times. Process teller transactions accurately and efficiently. Meet the required standards established for cash handling and cash disbursement. Accurately meet policy requirements for teller drawer balancing. Determine the customers' needs, offer solutions to meet those needs and problem solve on an ongoing basis.
Assist customers with queries concerning bank services. Performs various clerical duties related to lending such as filing/scanning loan papers and verifying collateralinsurance and lien filings. Follow established audit, security, and compliance guidelines. Perform research on fraudulent debit card transactions as well as placing debit card travel exceptions. Accurately complete debit card limit increases and decreases, placing Holds and Stop Payments, and more. Researching and completing disputes for fraudulent and unauthorized debit card transactions.
Assist consumer and business customers with domestic and international wires, familiarity with wire procedures, fees, and customer inquiries, working with the Wire Team as needed to resolve issues. Open and maintenance consumer and business deposit accounts. Strong professional integrity in compliance with company policy, and ethical and legal standards. Ability to practice discretion and handle confidential information in a professional manner. Acquire and maintain thorough understanding of security procedures. Opportunity to become a committee member within the Bank, some committees requiring Cash & Deposit Operations Officer and/or Board approval.
Required to attend and actively participate in all Deposit Operations, Risk Management, and other trainings. Ability to meet goals for rocks as assigned by Deposit Operations Leader. Duties to be expanded on as experience and professional goals are achieved. Knowledge, Skills, and Abilities High School Diploma or GED Some banking experience preferred Knowledge of banking services and products to offer solutions to meet our customers' needs Maintain a current knowledge of all regulations, including BSA, along with demonstrating a knowledge andunderstanding of the Bank's policies and procedures Excellent verbal and written communication skills Strong attention to detail and organization/multitasking skills Team player with a strong, team-focused attitude Ability to work on a computer/stand/sit for extended periods of time, ability to move to various locations promptly Ability to lift coin boxes (approx.
50 lbs. ) Key Competencies Be Thorough : Ensure that work is completed thoroughly and correctly; prepare carefully for meetings andpresentations; and follow up with others to ensure that agreements and commitments have been fulfilled.
Achieve Results : Complete tasks on a timely basis and based on an understanding of the priorities. Establish and Maintain Personal Credibility : Consistently model behavior for employees and management that isperceived as responsible, reliable, and ethical. Communicate Effectively : Express oneself clearly in interactions with others, both verbally and in writing. Notice, interpret, and anticipate employees' needs and concerns. Critical Thinking : Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Relationship Building : Ability to effectively build relationships with vendors, management, and staff. Time Management : Ability to effectively utilize available time for the completion of necessary job tasks. Pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules, the salary range above represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees.
Incentives based on Timberline Team goals may also be offered. In addition, Timberline Bank provides a variety of benefits to full time employees, including health insurance coverage, vision insurance, dental insurance, life and disability coverage, 401K plan, paid holidays and paid time off. Equal Employer Opportunity Statement Timberline Bank prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, nationalorigin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any othercharacteristic protected by federal, state, or local laws.
All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemednecessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements ofthe position. Employees may be required to perform other job-related assignments as requested. OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT-AT-WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.
opportunities for personal advancement and professional growth. The driving force behind our dedication to providing a " Better, Faster, Easier. -Always. " experience is the Timberline Team. From the moment you enter the building, we greet you as a person, not an account number-our belief in the value of exceeding customers' high expectations is what makes Timberline Bank a bank here for our community.
Our commitment has been and always will be to provide high-quality personalized customer service. With the Timberline personal touch, the level of customer support is unparalleled. We want to support you and your financial well-being, whether through your personal or commercial
needs. Each customer contributes to the success of our small business. TO US, IT IS PERSONAL. What We Value At Timberline Bank, the core of our culture is in the following values.
We believe heavily in fulfilling each one of these to the highest degree. Our culture is the foundation of who we are as a team, and as a business. Exceeding Customers' High Expectations Empowering a Dedicated Team Having Fun While Winning Passionate About our Communities Value Added Resource for our Customers (Trusted Advisor) Position Summary This is a non-exempt, full-time position that requires excellent customer service skills and an ability to work well with a team. This person will have some supervisory
duties including training tellers and providing overrides. This person will motivate employees, nurture skills, develop talent and inspire the Deposit Operations team to achieve the Bank's strategic goals.
Essential Duties and Responsibilities Must be proficient and able to perform all essential duties and responsibilities of the Banking Specialist II. In addition, this position will: Provide quality customer service promptly and courteously at all times. Accurately meet policy requirements for teller drawer balancing. Oversee teller activities in compliance with Bank policies. Assist with out of balance research. Perform research on fraudulent debit card transactions as well as placing debit card travel exceptions.
Accurately complete debit card limit increases and decreases, placing Holds and Stop Payments, and more. Research and complete disputes for fraudulent and unauthorized debit card transactions. Assist consumer and business customers with domestic and international wires, familiarity with wire procedures, fees, and customer inquiries, working with the Wire Team as needed to resolve issues. Under the direction of the Deposit Operations Leader provide motivation, training, project support, and overrides to Deposit Operations team. Serve as the primary trainer for all new Banking Specialist hires and trainees, as well as Special Forces team members and/or temporary employees assisting in Deposit Operations and keep training documentation updated at all times.
Assist tellers in locating cash discrepancies; help with daily balancing, provide overrides, review and sign off on large items, branch capture corrections and manage unusual transactions. Process teller transactions accurately and efficiently and meet the required standards established for cash handling and cash disbursement. Serve as a back-up to the Assistant Operations Leader and/or Deposit Operations Leader for preparing outgoing cash shipment(s) and verify incoming shipments, inputting branch orders and shipments, and foreign currency orders.
Monitor weekly ATM usage and maintenance. Assist in problem resolution for tellers and customers and resolve difficult situations with tact and diplomacy. Actively participate in customer solution activities, including, but not limited to: Research customer information requests, inquiries and concerns and escalate as appropriate to ensure the matter is adequately resolved. Participate in wire transfer activities of the branch.
Funds transfers (line of credit advances and/or account/account transfers as needed). Ensure employees are adequately trained and cross-trained to effectively perform job duties. Teller training may include counting currency, running transactions, customer service, program training, branch capture training, buying/selling from vault, balancing/maintaining a cash drawer, balancing and replenishment of ATM, phone etiquette, open/close duties, shipment preparation, night drop, vault balancing, coin machine and business development. Strong professional integrity in compliance with company policy, and ethical and legal standards.
Ability to practice discretion and handle confidential information in a professional manner. Acquire and maintain thorough understanding of security procedures. Perform research on fraudulent debit card transactions as well as placing debit card travel exceptions. Accurately complete debit card limit increases and decreases, placing Holds and Stop Payments, and more. Researching and completing disputes for fraudulent and unauthorized debit card transactions. Assist consumer and business customers with domestic and international wires, familiarity with wire procedures, fees, and customer inquiries, working with the Wire Team as needed to resolve issues.
Open and maintenance consumer and business deposit accounts. Required to attend and actively participate in all Deposit Operations, Risk Management, and other trainings. Ability to meet goals for rocks as assigned by Deposit Operations Leader. Extensive knowledge of Bank policies and procedures. Duties may be expanded on as experience and professional goals are achieved. Required Knowledge and Expertise High School Diploma or GED Some banking experience preferred Knowledge of banking services and products to offer solutions to meet customers' needs Proven people, communication, prioritization, and organizational skills Demonstrate initiative and strong motivation for success Team player with a strong, team-focused attitude Maintain a current knowledge of all regulations, including BSA, along with demonstrating a knowledge andunderstanding of the Bank's policies and procedures Ability to work on a computer/stand/sit for extended periods of time, ability to move to various locations promptly Ability to lift coin boxes (approx.
50 lbs. ) Key Competencies/Skills Be Thorough : Ensure that work is completed thoroughly and correctly; prepare carefully for meetings andpresentations.
Achieve Results : Complete tasks on a timely basis and based on an understanding of the priorities. Establish and Maintain Personal Credibility : Consistently model behavior that is perceived as responsible, reliable, and ethical. Communicate Effectively : Express oneself clearly in interactions with others, both verbally and in writing. Notice, interpret, and anticipate needs and concerns. Ensure that critical information is shared with those who should be kept informed. Critical Thinking : Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Relationship Building : Ability to effectively build relationships with vendors, management, and staff. Time Management : Ability to effectively utilize available time for the completion of necessary job tasks. Pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules, the salary range above represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
The range listed is just one component of the total compensation package for employees. Incentives based on Timberline Team goals may also be offered. In addition, Timberline Bank provides a variety of benefits to full time employees, including health insurance coverage, vision insurance, dental insurance, life and disability coverage, 401K plan, paid holidays and paid time off. Equal Employer Opportunity Statement Timberline Bank prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT-AT-WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.
to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us! Job Description: This role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking, online banking, or ATM.
This role also accurately and efficiently processes cash transactions for clients as needed. Relationship bankers have deep conversations with clients to gain in-depth knowledge of their financial and life priorities. A Relationship Banker (responsibilities): --- Executes the bank's risk culture and strives for operational excellence--- Builds relationships with individual clients to meet their financial needs--- Follows established processes and guidelines in daily activities
to do what is right for clients and the bank, adhering to all applicable laws and regulations--- Grows business knowledge and network by partnering with experts in small business, lending and investments--- Manages financial center traffic, appointments and outbound calls effectively--- Drives the client experience--- Manages cash responsibilities You're a person who (required skills): --- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
--- Collaborates effectively to get things done, building and nurturing strong relationships. --- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
--- Is confident in identifying solutions for new and existing clients based on their needs. --- Communicates effectively and confidently, and is comfortable engaging all clients. --- Has the ability to learn and adapt to new information and technology platforms. --- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). --- Applies strong critical thinking and problem-solving skills to meet clients' needs.
--- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. --- Efficiently manages your time and capacity. --- Focuses on results, while acting in the best interest of the client. --- Can be flexible to work weekends and/or extended hours as needed. You'll be more prepared if you have (desired skills): --- Experience in financial services and knowledge of financial services industry, products and solutions. --- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
--- Six months of cash handling experience. --- Bachelor's degree or business relevant associate degree such as business management, business administration, or finance. Skills Used in this Role: --- Customer Service--- Risk Management--- Consumer Products and Solutions--- Overcoming Objections--- Risk Management--- Cash Management--- Demonstrating Technology--- Relationship Management--- Active Listening--- Learning Agility--- Problem Solving--- Critical Thinking--- Multitasking Shift:1st shift (United States of America)Hours Per Week: 40
- as the best workplace " to grow your career" in the U. S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package.
Apply today. About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at. In this role you will: Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate
products, services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating
of terms and/or taking an application for a dwelling secured transaction.
As such, this position requires compliance with the S. A. F. E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 6+ months of Interacting with Customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customer to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on a team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Ability to work weekends and holidays as needed or scheduled Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position requires SAFE registration at the time of employment.
Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http: //fedregistry.
nationwidelicensingsystem. org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to backss your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Posting Location(s): 7375 W 52nd Ave, ARVADA, CO 80002 @RWF22 Pay Range $18.00 - $25.14 Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan Paid Time Off Parental Leave Critical Caregiving Leave Discounts and Savings Health Benefits Commuter Benefits Tuition Reimbursement Scholarships for dependent children Adoption Reimbursement Posting End Date: Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9ae5a-ad4b-f6718cc50160