Location: North Liberty, IA
Company: Hills Bank
1009 2nd St, Coralville, IA 52241 TRAINING AND CAREER PATH: When starting out as a Teller at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program. The Teller career path begins with a focus on Foundational and Teller Training , and then progresses with training on more advanced Teller components and additional areas of the bank.
You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Where you take your career with
Hills Bank is completely up to you, all you need to do is take the first step and apply now. SCOPE: The teller is responsible for directly servicing customers with the paying and receiving functions of the bank.
This includes a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders. The teller has primary responsibility for providing a high level of customer service to bank customers who require teller services. The teller will refer customers to other bank departments as appropriate for additional services. The teller is responsible for balancing daily and understanding compliance regulations related to teller
services. ACCOUNTABILITIES: Service Requests: Provide exceptional customer service to ensure customers consistently receive service of the highest standard.
Receive and process checking and savings account transactions, mortgage and consumer loan payments, credit card transactions, etc. Issue official checks, money orders, and bank checks. Process the redemption of bonds and help customers with additional services. Note and verify significant information as required by Bank policy and procedure. Ensure that Bank procedures are followed when processing transactions. Maintain favorable customer relations through proper handling of all collection and disbursement functions.
Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank products offered. Exercise discretion, good judgment and initiative regarding all customer contact, transaction processing, addressing inquiries and solving problems. Maintain confidentiality of customer account information. Open night deposit vault logging the contents in log book, distributing the contents to the proper individuals and processing all deposits and other transaction using dual control at all times. Assist customers with entry to their safe deposit box, ensuring all bank procedures are followed in the process.
Understand and comply with the related laws and compliance regulations that pertain to teller duties. Examples include bank secrecy act, privacy, and funds availability policy. Receive and answer telephone inquiries from customers and internal staff regarding customer and bank related accounts. Assist Bank personnel with questions on the status of accounts, bank statements, charges, interest, etc. in and efficient courteous manner, providing positive employee relations. Cash Handling: Maintain adequate working funds as required by Bank policy.
Verify and balance assigned cash drawer daily with minimal cash variances. Assist supervisor in reconciling errors or discrepancies for self and other tellers. As needed, purchase working money supply from Assistant Branch Manager/Branch Manager Count and verify currency. Relationship Management: Support the overall sales effort. Direct sales goals may be established by management for such items as referrals for other bank products. Identify customer's financial services needs and cross-sell services to meet those needs. Advise customers on promotional items and services. Give referrals to customer service on prospects/customers for potential sales of products based on life events that you are hearing.
Give referrals to other departments like Commercial, Home Mortgage, and Trust and Wealth Management. Participate as part of various retail product campaigns the bank initiates. Assist the office with special events and promotions. Be aware of overall bank product offering to be able to refer customers to appropriate departments within the bank for service. Utilize the bank's Customer Relationship Management (CRM) system to personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers.
Adhere to customer service standards through Voice of the Customer program. Other: As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Prefer a high school degree or equivalent.
1-2 years' experience in a related position. Preferably in retail with cash handling responsibilities. This job requires skills needed in a typical office environment. This includes computer skills, as well as utilization of office equipment. Must have the dexterity to count money. Must be able to lift 25 pounds. Must successfully complete all training and evaluation requirements in the Retail Teller Career Path necessary for transition from Teller 1 to Teller 2 to Teller 3. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER Job Posted by Applicant Pro
portfolio maintenance and various customer services as required Manages full service of loans, primarily Agriculture and Commercial within Bank policies Coordinates with loan processing department to ensure all required documents are prepared Sell new loans, on-going maintenance monitoring of loans booked, answer loan related questions or items directly with customers and support staff in the bank Compliance with regulatory rules and regulations; complete bank training as necessary Maintains collateral documentation, financial statements, and other lending activities.
Reports status of loan portfolio to Board and Loan Committee Stay abreast of trends, economies, and outlook Collection
and assistance of past due accounts Represents the bank and provides leadership in key community activities, including business, charitable, civic, and social organizations to maintain a proper responsible citizen stature for the bank Other duties as assigned Requirements for this position include the following: High School Diploma or equivalent.
Bachelor's degree in business or finance preferred 3-5 years' experience in banking, finance, or related field. Strong background in lending and operations. Experience loan processing preferred Microsoft Office Must be able to maintain high standards of confidentiality. Knowledge of financial products and services. Knowledge of government regulations pertaining to lending and products/services. Good administrative and organizational skills.
Superior written and verbal communication skills, interpersonal skills
- as the best workplace " to grow your career" in the U. S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package.
Apply today. About this role: Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here
at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more experienced roles Interact
with customers and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet customers financial needs Required Qualifications: 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team members Experience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work weekends and holidays as needed or scheduled This position is not eligible for Visa sponsorship Posting Location: 424 Main St AMES, IA 50010 3910 Lincoln Way AMES, IA 50014 Posting End Date: 19 Jan 2024 Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9ae9ad1c-25aa-43c6-a71e-84e864e3f82d
1009 2nd St, Coralville, IA 52241 TRAINING AND CAREER PATH: When starting out as a Teller at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program. The Teller career path begins with a focus on Foundational and Teller Training , and then progresses with training on more advanced Teller components and additional areas of the bank.
You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Where you take your career with
Hills Bank is completely up to you, all you need to do is take the first step and apply now. SCOPE: The teller is responsible for directly servicing customers with the paying and receiving functions of the bank.
This includes a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders. The teller has primary responsibility for providing a high level of customer service to bank customers who require teller services. The teller will refer customers to other bank departments as appropriate for additional services. The teller is responsible for balancing daily and understanding compliance regulations related to teller
services. ACCOUNTABILITIES: Service Requests: Provide exceptional customer service to ensure customers consistently receive service of the highest standard.
Receive and process checking and savings account transactions, mortgage and consumer loan payments, credit card transactions, etc. Issue official checks, money orders, and bank checks. Process the redemption of bonds and help customers with additional services. Note and verify significant information as required by Bank policy and procedure. Ensure that Bank procedures are followed when processing transactions. Maintain favorable customer relations through proper handling of all collection and disbursement functions.
Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank products offered. Exercise discretion, good judgment and initiative regarding all customer contact, transaction processing, addressing inquiries and solving problems. Maintain confidentiality of customer account information. Open night deposit vault logging the contents in log book, distributing the contents to the proper individuals and processing all deposits and other transaction using dual control at all times. Assist customers with entry to their safe deposit box, ensuring all bank procedures are followed in the process.
Understand and comply with the related laws and compliance regulations that pertain to teller duties. Examples include bank secrecy act, privacy, and funds availability policy. Receive and answer telephone inquiries from customers and internal staff regarding customer and bank related accounts. Assist Bank personnel with questions on the status of accounts, bank statements, charges, interest, etc. in and efficient courteous manner, providing positive employee relations. Cash Handling: Maintain adequate working funds as required by Bank policy.
Verify and balance assigned cash drawer daily with minimal cash variances. Assist supervisor in reconciling errors or discrepancies for self and other tellers. As needed, purchase working money supply from Assistant Branch Manager/Branch Manager Count and verify currency. Relationship Management: Support the overall sales effort. Direct sales goals may be established by management for such items as referrals for other bank products. Identify customer's financial services needs and cross-sell services to meet those needs. Advise customers on promotional items and services. Give referrals to customer service on prospects/customers for potential sales of products based on life events that you are hearing.
Give referrals to other departments like Commercial, Home Mortgage, and Trust and Wealth Management. Participate as part of various retail product campaigns the bank initiates. Assist the office with special events and promotions. Be aware of overall bank product offering to be able to refer customers to appropriate departments within the bank for service. Utilize the bank's Customer Relationship Management (CRM) system to personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers.
Adhere to customer service standards through Voice of the Customer program. Other: As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Prefer a high school degree or equivalent.
1-2 years' experience in a related position. Preferably in retail with cash handling responsibilities. This job requires skills needed in a typical office environment. This includes computer skills, as well as utilization of office equipment. Must have the dexterity to count money. Must be able to lift 25 pounds. Must successfully complete all training and evaluation requirements in the Retail Teller Career Path necessary for transition from Teller 1 to Teller 2 to Teller 3. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER Job Posted by Applicant Pro
in order to determine which best meet the customer's financial needs. In addition, the Universal Banker will process customer transactions in an efficient, accurate manner, following established policies and procedures of the Bank. They will also uphold the positive image of the Bank by providing the best possible customer service in a responsible and professional manner.
Ideal candidates would have a high school diploma or equivalent, plus at least one year of experience in the financial institution industry. Cash handling experience, exceptional communication skills, and the ability to provide top-notch customer service is required. This position may require extended periods of standing
and lifting of up to 50 lbs. Quad City Bank & Trust is a relationship-driven organization who values their employees as well as their community. Our goal is to provide exceptional customer service and make financial dreams a reality.
We are a family-oriented company who values work-life balance and providing advancement opportunities to our employees. Quad City Bank & Trust opened in 1994 to provide the community with a local bank with a focus on building client relationships and hiring the best people to provide the best service, and that is still our #1 focus today. We are People you can bank on. Pre-employment credit check, background check, and drug screen required.
lending programs. Primary duties include originating and underwriting credit requests, servicing an existing credit portfolio, prospect new small business banking relationships, follow-up on small business leads and referrals that come from CSB branch network and other departments, and work with associates to provide clients with a full range of banking products and services.
To be considered for this position applicants must have a bachelor's degree in accounting, business administration or related field or equivalent experience. Client relationship management experience. Strong business development focus. Excellent communication skills. Ability to organize and analyze complex financial
information. Strong PC skills including Microsoft Office Suite. If you have a passion for building relationships and a relentless desire to do the right thing for your co-workers, customers, and community, you may be the perfect fit for our Community State Bank team.
CSB hires people from a variety of backgrounds, not just because it's the right thing to do, but because it makes us stronger. We offer amazing opportunities for career progression, and we'll work with you to explore your career path and goals. We invest in our employees and your family by providing a 401k, employee stock purchase plan, health/dental/vision insurance, educational reimbursement, volunteer opportunities in the community and a full range of additional benefits. Pre-employment credit check, criminal background check and drug screen is required.
monetary, check and card transactions as well as research and problem solving. Process member requests including, but not limited to: Name and Address changes Statements and Account histories Process card fraud/disputes, lost card reports Set Travel preferences Assist with Bill Pay, Mobile and Online Banking Anticipated Start Date for this position is May 8, 2023 What skills/qualifications would it take to be successful in this position?
Exceptional customer service/member service and problem-solving skills Strong interpersonal and relationship building skills Proficient computer navigation skills Ability to learn and retain information Reliable, motivated and strong organizational skills
Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. At IHMVCU you'll get: Outstanding training, plentiful support and tools needed to be successful in your career Competitive compensation 401(k) with company match Holiday pay & paid time off Education reimbursement Community volunteering Health insurance including dental and vision Move Up your career at IHMVCU with this great opportunity!
Physical Requirements: Standing : Remaining upright on the feet, particularly for sustained periods of time. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken
instructions must be conveyed to other workers accurately, loudly, or quickly.
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Reach: Extending hand(s) and arm(s) in any direction.
Lifting Demands- Up to 50 lbs. Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
Once the loan has been approved, the lender will oversee the loan closing process. This position will also help cross-sell bank products and generate new business opportunities for the bank This person will be responsible to make business development calls, concentrating on the real estate market, with the goal of generating additional volume for the bank.
