Location: Iowa City, IA
Company: Rochester Armored Car
Count verifies and report currency inventory daily. Other duties as assigned. Identifies Counterfeit. Monday - Friday 6:00am - 4:00pm (work must be completed) Benefits for full time positions include : Paid Time Off Paid Holidays Uniforms provided at no cost.
Health Insurance 401 Qualifications / Requirements Minimum 21 years of age Lift at least 50 pounds (cash & coin bags) Must be able to stand for more than 8 hours without sitting. Previous Cashier or Teller experience a plus but will also train. Must be Detail-oriented with basic Math skills. Experience working in a fast-paced environment Pass Comprehensive Background - Criminal, Credit & Drug Screening Unrestricted wrist, hand, and
finger dexterity Please attach a resume to your application or fill out the work experience section to expedite your application. Some notifications concerning your application will be communicated via email and others via phone.
Associated topics: branch, branch teller, client, customer, customer service, customer service representative, deposit, service associate, service representative, teller
1401 S Gilbert St, Iowa City, IA 52240 TRAINING AND CAREER PATH: When starting out as a Teller at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program. The Teller career path begins with a focus on Foundational and Teller Training , and then progresses with training on more advanced Teller components and additional areas of the bank.
You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Where you take your career
with Hills Bank is completely up to you, all you need to do is take the first step and apply now. SCOPE: The teller is responsible for directly servicing customers with the paying and receiving functions of the bank.
This includes a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders. The teller has primary responsibility for providing a high level of customer service to bank customers who require teller services. The teller will refer customers to other bank departments as appropriate for additional services. The teller is responsible for balancing daily and understanding compliance regulations related to teller
services. ACCOUNTABILITIES: Service Requests: Provide exceptional customer service to ensure customers consistently receive service of the highest standard.
Receive and process checking and savings account transactions, mortgage and consumer loan payments, credit card transactions, etc. Issue official checks, money orders, and bank checks. Process the redemption of bonds and help customers with additional services. Note and verify significant information as required by Bank policy and procedure. Ensure that Bank procedures are followed when processing transactions. Maintain favorable customer relations through proper handling of all collection and disbursement functions.
Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank products offered. Exercise discretion, good judgment and initiative regarding all customer contact, transaction processing, addressing inquiries and solving problems. Maintain confidentiality of customer account information. Open night deposit vault logging the contents in log book, distributing the contents to the proper individuals and processing all deposits and other transaction using dual control at all times. Assist customers with entry to their safe deposit box, ensuring all bank procedures are followed in the process.
Understand and comply with the related laws and compliance regulations that pertain to teller duties. Examples include bank secrecy act, privacy, and funds availability policy. Receive and answer telephone inquiries from customers and internal staff regarding customer and bank related accounts. Assist Bank personnel with questions on the status of accounts, bank statements, charges, interest, etc. in and efficient courteous manner, providing positive employee relations. Cash Handling: Maintain adequate working funds as required by Bank policy.
Verify and balance assigned cash drawer daily with minimal cash variances. Assist supervisor in reconciling errors or discrepancies for self and other tellers. As needed, purchase working money supply from Assistant Branch Manager/Branch Manager Count and verify currency. Relationship Management: Support the overall sales effort. Direct sales goals may be established by management for such items as referrals for other bank products. Identify customer's financial services needs and cross-sell services to meet those needs. Advise customers on promotional items and services. Give referrals to customer service on prospects/customers for potential sales of products based on life events that you are hearing.
Give referrals to other departments like Commercial, Home Mortgage, and Trust and Wealth Management. Participate as part of various retail product campaigns the bank initiates. Assist the office with special events and promotions. Be aware of overall bank product offering to be able to refer customers to appropriate departments within the bank for service. Utilize the bank's Customer Relationship Management (CRM) system to personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers.
Adhere to customer service standards through Voice of the Customer program. Other: As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Prefer a high school degree or equivalent.
1-2 years' experience in a related position. Preferably in retail with cash handling responsibilities. This job requires skills needed in a typical office environment. This includes computer skills, as well as utilization of office equipment. Must have the dexterity to count money. Must be able to lift 25 pounds. Must successfully complete all training and evaluation requirements in the Retail Teller Career Path necessary for transition from Teller 1 to Teller 2 to Teller 3. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER Job Posted by Applicant Pro
and efficiently. Tellers also maintain and develop a working knowledge of basic bank products and services; and support the sales and service efforts of the teller team by identifying and referring sales opportunities to the appropriate bank team member.
This role offers an exciting opportunity for candidates with prior teller, banking, or some retail sales experience who are interested in beginning a career in banking at Bank Iowa. Provides an exceptional client experience while supporting client banking needs, such as deposits, withdrawals, payments and other typical teller transactions. Answers client questions and inquiries and provides account information both in person and on the
phone. Develops relationships with clients and contributes to improving their financial wellness while supporting and furthering their relationship at the bank.
As a Part Time Teller you can expect to work between 20-30 hours a week and must have availability to work on Saturdays. Our Altoona location is open between the hours of 8:00 AM to 5:30 PM Monday through Friday and 9:00 AM to 12:00 PM on Saturdays. Specific hours for this role will be discussed in the interview. Requirements: Skills/Experience You'll Need High School Diploma/G. E. D. 6 months to 1 year cash handling and/or client experience, in professional office environment preferred. Ability to exhibit professionalism with
internal and external clients. Ideal candidates will have some banking experience, strong customer service focus, ability to listen to customer needs and suggest solutions for those needs, excellent oral and written communication skills, and ability to learn and utilize multiple computer applications.
What you'll love about us Our team members love working here, and the prevailing reason is this: our people. In addition to the great team you will be a part of, here are some of the other reasons why our team members love working here. A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing.
Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allows our team members to think big. Blending work and life - As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives.
Continued learning opportunities - Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs.
Community Involvement - Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 24 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO. Recognition - Bank Iowa is proud of our team members who Live our Values. Our peer nominated recognition program presents team members who Live our Values on an annual basis. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth.
Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 26 locations. At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other, like family.
If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, interaction, pregnancy, interactionual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
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are responsible for all supervisory duties. Ideal candidates would have some banking experience, strong customer service focus, ability to listen to customer needs and suggest solutions for those needs, excellent oral and written communication skills, and ability to learn and utilize multiple computer applications.
Education: High school diploma or equivalent required. Experience: A minimum one year previous bank Teller and/or cash handling/customer service experience preferred, or equivalent education and experience. Previous supervisor's experience preferred. Tellers will be scheduled between 7:45am-5:15pm Monday-Thursday, 7:45am-5:45pm Friday and some Saturdays from 8:30am-12:15pm. Pre-employment credit check, criminal background check and drug screen is required.
