Location: Indianapolis, IN
Company: Jpmorgan Chase Bank, N.A.
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
top-notch service to your clients and have a proven track record of retaining and building your client list, please start your application today! Responsibilities: • Establish and maintain relationships with realtors, bank officers, builders, and the community at large in order to retain existing and attract new business• Manage a large pipeline of loans to ensure your production meets our requirements• Communicate a thorough understanding of different loan programs and closing costs to help prospective buyers make a decision• Interface with realtors, processors, and underwriters to ensure a smooth transaction while overseeing all customer interactions• Ensure accurate and timely preparation
of all required documents from borrowers, loan officers, title companies and other related industry professionals Qualifications: • Knowledge of state and federal regulations, and company underwriting policies and guidelines • Provide excellent interpersonal and customer service skills, superior written and verbal communication skills, and exceptional decision-making ability• 3-5 years of real estate, mortgage origination, or lending experience required• Previous experience with Office Suite and loan originating software such as Experian, Calyx, or Lending Wise preferred • Understand a variety of loans such as: FHA, VA, USDA, conventional, fixed/ adjustable, bridge, non-conforming, FNMA and FHLMC,
and Home Equity Lines of Credit• An established book of business is preferred• Bilingual - Spanish/English speaking a plus Compensation: $80,000+ at plan yearly About Company: Grandview Lending is a family-owned and operated residential mortgage lender.
Our goal is to help people in our communities obtain new home loans and refinance existing mortgages. Grandview Lending is a conventional, FHA, VA, rural housing, and reverse mortgage-approved lender and works with high-quality national lenders to offer our customers appropriate choices to their individual circumstances. As a broker, we are able to give our clients the old-fashioned personal service not seen today at name-brand banks.
profitability, growth, and service objectives.
The teammate provides the highest quality of service to every customer. Independent judgment is required to plan, prioritize, and organize diversified workload. Essential Functions: Develop new commercial loan business relationships by calling on potential customers to promote the Bank's products and services, and to achieve profit and growth objectives Administer a portfolio of commercial loans by preparing loans that meet credit quality, profitability, growth and service requirements as determined by portfolio yield, loss ratio, delinquency rate and other measures in order to achieve profit and growth objectives Determine the credit worthiness
of borrowers by making sound analysis of their financial condition, ability to repay the loan and the potential of their collateral value in accordance with established policy and procedure in order to ensure a portfolio of commercial loans that meet the Bank's quality standards Monitor loan performance by maintaining contact with borrowers, monitoring the financial condition of borrowers and resolving problems, and also requesting or (when appropriate) waiving a request for financial statements in accordance with established policies, procedures and regulations, in an accurate and timely manner, in order to reduce the risk the Bank might incur from collateral deterioration or borrowers' inability
to pay Prepare commercial loans for presentation in compliance with bank regulations; present loans that are above the teammate's lending limit to the loan committee or officer with higher lending limits in a manner which facilitates complete understanding of all elements of the loan in order to ensure compliance with regulations and enhance the ability to make sound credit decisions Ensure that loans are properly documented in accordance with approval terms Review individual loans to test the accuracy of the risk rating and the rating would change as needed to comply with loan policy Work with Treasury Management and other areas of the Bank to cross-sell and services other Bank products Promote the Bank's image in the community by participating in community activities, coordinating community development efforts, and promoting involvement and participation in community service organizations to present a favorable image in the community and establish contacts that could generate new business Cultivate relationships with clients and prospects through regular contact, client events and Bank entertainment opportunities (during normal business hours as well as after hours), and routine follow up Comply with all banking regulations and our own Bank policies and objectives Perform required Bank-wide compliance training with specific timeframes Required Qualifications: Bachelors' degree in business or banking, or equivalent educational experience Proven middle market lending knowledge and formal commercial credit training required Ten-plus years of successful lending and business development experience Knowledge of banking laws and regulations Personal involvement in community and civic activities Excellent communication and customer service skills, exhibiting a high degree of professionalism Excellent interpersonal skills, with the proven ability to interact effectively with diverse individuals from diverse backgrounds Experience with and good working knowledge of standard computer applications, including Microsoft Outlook, Word and Excel
as well as with Bank regulatory requirements. Essential Functions: Assists in opening and closing accounts, maintains regular client contact, and responds to client questions (both written and oral) in a timely manner, ensuring superior service levels Analyzes and researches account matters and makes recommendations to the client and/or Trust Officer as appropriate Coordinates and processes bill payment, disbursements, checks, transfers, wires, and deposits to and on behalf of clients, consistent with account documents May assist with discretionary distribution process with Trust Officer guidance Assists with the preparation of administrative, real estate, and unique asset reviews, and related
committee follow-up tasks Coordinates payroll for employees of clients, interacting with external vendors as appropriate Prepares quarterly tax estimates and processes real estate tax payments for client accounts Creates client correspondence, spreadsheets and reports as needed, including follow-up lists for committees and special projects as appropriate Participates in client meetings as necessary In consultation with Trust Officer, may refer to trust agreements and related documents for trust administration purposes Monitors accounts on a daily basis for cash overdrafts and assists Trust Officer in forecasting client cash needs for distributions Assists with receipt, set-up and release of client
assets Complies with all banking regulations and our own Bank policies and procedures Performs miscellaneous administrative functions, including but not limited to reviewing daily mail, coordinating client correspondence and special mailings, photocopying, filing, document retention, and compiling marketing materials Provides critical back-up for other Client Support Managers within department May participate in committees, sub-committees, panels, and other work groups as appropriate.
Required Education, Experience and Skills: High School diploma or equivalent One year experience as a trust assistant and/or Minimum of two years' experience in an administrative role supporting client service professionals; a minimum of two years banking experience and/or supporting personal trusts preferred Proven written and verbal communication skills, with strong emphasis placed on responsiveness and customer service skills Excellent interpersonal skills, exhibiting a high degree of professionalism Strong team orientation and demonstrated work ethic High degree of accuracy and attention to detail Excellent problem-solving skills and ability to make decisions to resolve problems Strong organizational and time management skills Computer proficiency, including proven mastery of Microsoft Word and Excel, virtual meeting software
personalized banking solutions, and innovative use of technology for more than 75 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities.
At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What's Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent. The Personal Banker position is included in a workplace model that does not
allow remote work. As a Personal Banker, essential responsibilities include: Process and validate a variety of financial transactions, including accepting and dispensing cash, cashing checks and other instruments, and maintaining accurate records of same Communicate with customers and potential customers to gather information for the evaluation of needs and recommending STAR's products and services to fit those needs Accept loan, credit card, and other payments Accurately balance and maintain cash drawer Provide superior customer service Initiate new accounts Evaluate and respond timely to customer issues, through direct personal action or referral to proper source Provide customers with account-based
information and assist with other services Maintain and update knowledge relating to bank products, services and procedures Adhere to and apply all operational policies and procedures Complete annual compliance training.
Skills Needed Ability to identify and recommend customer solutions Ability to provide superior customer service Strong attention to detail with accuracy in processing Strong organizational skills Strong oral and written communication skills Strong critical thinking and problem-solving skills Ability to perform required duties and to keep current on product and service offerings Ability to align with STAR's Core Values and Brand Behaviors Proficiency in computer skills, including Windows-based systems Must complete all certification requirements within first six months of employment In addition to traditional compensation and benefits packages, our leaders continue to collaborate to launch innovative employee benefits and perks including, Affordable Medical/ Vision/ Dental Coverage --- Flexible Dependent Care Account --- Health Savings Account (with employer contributions) --- Prescription Drug Plan --- Employee Wellness Initiatives (physical/mental/financial) --- Health Management Reimbursement --- Program --- Short Term/Long Term Disability --- Life Insurance --- Tuition Reimbursement --- Competitive Pay and Bonus Program --- 401k (with employer match) --- Generous Paid Time off including 10 1/2 holidays.
Eligibility of benefits are determined by employment status classification and may be discussed during the interview process. STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics. STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, interactionual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.
STAR complies with applicable STAR and local laws governing non-discrimination in employment in every location in which we have facilities.
workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.
This position will be based in Avon, IN, at the Rockville and Raceway retail banking branch. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes
a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating
sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - backssing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video ( Click To Reveal Link. Competencies Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Addressing Customer Needs – Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner. Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation. Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Fraud Detection and Prevention – Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC. Disability Accommodations Statement: If an accommodation is required to participate in the application process, please contact us via email at xyz X@ Click To Reveal Email. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.
Applicants may also call Click To Reveal Phone and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, interaction, religion, national origin, age, interactionual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents Refer to the California Consumer Privacy Act Privacy Notice ( Click To Reveal Link to gain understanding of how PNC may use or disclose your personal information in our hiring practices. Recommended Skills Attention To Detail Business Planning Commercial Banking Customer Demand Planning Customer Experience Customer Relationship Management
We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience. As part of this role you will: Provide excellent customer service by: Responding to customer requests for banking transactions. Answering customer inquiries and problems with solutions that meet the customer's current needs.
Continually building customer loyalty and customer advocates. Contribute to overall banking center operation by: Balance cash, daily transactions, vault and ATM. Understanding and ensuring compliance, regulations and reporting. Following information security policy and verification procedures to protect customer privacy. Assist with opening and/or closing
banking center. Actively participate in a high performing sales environment by: Selling bank products, making customer referrals and other activities to support the goals.
Knowing about all bank products. Participating in daily/weekly meetings and coaching sessions. Lead and act as an example to others by: Training, coaching, and guiding staff with operational and sales skills. Attending and/or completing applicable and required training sessions. Actively participating in leading the sales and service activities at the Banking Center. Assisting in banking center operations and ensure policies and procedures are followed. To be successful in this position, we require the following: High
School Diploma or Equivalent. Minimum of 6 (six) months of experience selling products or services.
Minimum of 1 (one) year of sales, banking and/or related experience. S. A. F. E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). This must be met within 3 (three) months of hire date. Obtain Notary Public designation within twelve (12) months of employment. The following would be a plus: Prior banking experience. Ability to sell and cross-sell bank products and services. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations.
Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team: " We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging. " Apply today to begin your career with us! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
