Location: Hopkinsville, KY
Company: Service One Credit Union
and programs. Promotes the cross-sales and referral process. Adheres to all Credit Union policies and procedures, demonstrating sound judgement within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an accurate and efficient manner.
Demonstrates teamwork through positiveinteraction and cooperation with fellow associates, members of management and other departments. Supports and promotes the Credit Union's Vision, Mission and Core Values. Primary Responsibilities Welcomes and serves members in a friendly and courteous manner, thanking the member for their business and using the member's name during the transaction. Performs various
paying and receiving functions including checks, deposits, withdrawals, loan and credit card payments, cash advances, and cashier's checks and money orders.
Assists with processing mail, ATM, and night depository deposits (if applicable). Balances cash drawer daily within specified guidelines. Assists with the daily opening and closing of the main vault and branch. Completes all transactions with a high level of accuracy and attention to detail. Complies with member identification procedures. Understands and adheres to established teller policies, procedures and practices. Processes transactions within assigned limits, obtaining further authorization when necessary. Ensures compliance
with all applicable regulatory requirements. Assists members with basic account inquiries and requests.
Exercises discretion when dealing with confidential information. Develops working knowledge of Credit Union and branch operations. Identifies opportunities and actively refers members to appropriate personnel. Promotes and cross-sells basic Credit Union products and services as appropriate. Cooperates with other associates to ensure the smooth and efficient delivery of information. Performs such duties as may be required from time to time for the overall management and operation of the Credit Union. Additional Responsibilities Provides basic member services including checkbook orders, stop payments, etc.
Orders debit cards and resolves simple debit card issues. Performs basic account maintenance and troubleshooting. Answers incoming phone calls and responds to basic member inquiries. Educational/Experience Requirements High school diploma or GED. Up to 6 months similar or related experience including customer service and/or cash handling experience. Qualifications Must be able to speak, read, write and understand English. Basic clerical skills and knowledge of general office equipment. Good mathematical skills and business aptitude. Positive, outgoing personality and a " can-do" attitude.
Strong verbal and written communications skills. Good computer skills and the ability to work in Window-based systems/Microsoft applications. Bilingual language skills a plus. Ability to work various schedules and on Saturdays as needed. Ability to travel to other branches as needed. Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. May be a required to stand for extended periods of time. The associate must regularly lift and/or move 20-35 pounds and occasionally lift and/or move up to 80 pounds. Job Posted by Applicant Pro
and services Perform teller transactions including, but not limited to: processing deposits, withdrawals, transfers and loan payments Establish client relationships and determine client needs and services Create, re-pin, and issue debit cards for clients Process night deposit bags and mail deposits/ payments Handle large sums of currency, coin and change orders Assist/ oversee with opening/ closing of cash vaults and Banking Center Learn and comply with CFSB policies and procedures Participate in New Team Member Orientation and Annual Regulatory Trainings Perform other duties as request by the Team Leader PM22 The contractor will not discharge or in any other manner discriminate against employees
or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)PId4b159cd75d
inquires, providing account information and resolving or referring electronic services issues. Actively builds relationships with new, existing and prospective members and cross-sells products and services using consultative selling techniques. Demonstrates teamwork through positive interaction and cooperation with fellow associates, members of management and other departments.
Supports and promotes the Credit Union's Vision, Mission and Core Values. Primary Responsibilities In addition to proficiency in all Teller duties and responsibilities, this position will also be responsible for the following: Welcomes and serves members in a friendly and courteous manner, thanking the member for
their business and using the member's name during the call. Provides member services such as checkbook orders, stop payments, etc. Performs opening and closing procedures for main vault and branch.
Thinks critically, empathizes with the member, and escalates issues when an equitable resolution cannot be obtained. Strives for first call resolution, but may require research, follow-up, and return calls. Complies with member identification procedures and exercises discretion when dealing with confidential information. Provides account information and processes member requests for statement copies. Researches and correct errors on member accounts. Performs general account maintenance on member
accounts, such as address changes. Assists members with closing accounts.
Ensures compliance with all applicable regulatory requirements. Maintains a proficient knowledge of all Credit Union products and services. Asks appropriate questions to obtain an understanding of members' needs and recommend products and services that may benefit the member and meet the Credit Union's corporate goals. Handles complex account servicing issues, account maintenance and troubleshooting including fraud. Assists in the set-up of Home Branch accounts. Resolves or refers electronic service issues including, Home Branch, Bill Pay, Remote Deposit Capture, Debit Cards, and Credit Cards.
Orders debit cards and assists members in filing debit card disputes as well as inform member of the time frames associated with debit card claims. Accepts telephone loan payments on member accounts and quotes consumer loan payoffs. Actively works to achieve personal, departmental, and organizational sales and service goals. Confers with other departments to resolve member questions and concerns. Understands and complies with federal, state, and other rules and regulations relating to products and services. Performs such duties as may be required from time to time for the overall management and operation of the Credit Union.
Educational/Experience Requirements High school diploma or GED. Minimum two years of similar or related experience including customer service experience. Minimum two years of previous Teller/Member Service Specialist experience preferred. Call Center or switchboard operator experience a plus. Qualifications Must be able to speak, read, write and understand English Basic clerical skills and knowledge of general office equipment. Good mathematical skills and business aptitude. Excellent verbal and written communication skills. Demonstrated professional telephone skills.
Positive, outgoing personality and a " can-do" attitude. Ability to make decisions and solve problems timely. Proficient computer skills and the ability to work in Window-based systems/Microsoft applications. Bilingual language skills a plus. Ability to work various schedules and on Saturdays as needed. Ability to travel to other branches as needed. Job Posted by Applicant Pro
plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive Weekly Pay 401k And More! 1st Shift Cashier/Teller Details: Temp-to-Hire position $14.00 /hour Full Time work available Weekend work required First Shift (Monday through Saturday from 08:00am to 05:00pm) 1st shift Cashier/Teller $14.00 Will be helping customers.
Selling services such as digital video, streaming, internet, security systems, alarms and cameras. Mon-Fri 8am-5pm Sat 9-12 Resume required Must be able to work at all 4 location. Etown, Radcliff, Hardinsburg, Brandenburg. Will be put where staff is needed. Will work as cashier/teller and then
be moved to customer service rep once hired on and pay goes up to $15.5 panel with THC. Tattoos have to be covered. 1st Shift Cashier/Teller Qualifications: Resume required No Tattoos Applicant may be subject to a background check Applicant may be subject to a Motor Vehicle Report Pre-employment drug screen (Excluding THC) is required as a condition of employment A conviction record will not necessarily prevent you from being employed.
You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability. We
are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: Real People. Fast job offers. No Robots. How to Apply: Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at! Elizabethtown, KY 4000 North Dixie Elizabethtown, KY -xyz X xyz X@ See above for qualifications #IJ
