Location: Hooksett, NH
Company: Northeast Credit Union
deliver a better, " future-ready" banking experience for our clients. Today, we're an adaptive and technology-first, commercial bank supporting businesses across emerging markets like Digital Assets, Banking as a Service and Renewable Energy. Bank Prov is an EOS (Entrepreneurial Operating System) company.
We share an entrepreneurial spirit, we're curious, we embrace change, and we challenge ourselves to stretch beyond our comfort zones to create the future of banking. Position Summary The Relationship Banking Specialist is responsible for providing extraordinary customer by taking a personal interest, developing relationships, and creating a positive experience with each customer.
Provides assistance to each customer to determine their financial needs as well as handle day to day transactions. Ensures operational efficiency and quality standards are met demonstrating compliance with all State, Federal and other applicable bank regulations.
Essential Duties and Responsibilities: • Provides exceptional customer service building rapport and relationships. • Strives to guarantee customer satisfaction by engaging with customers to welcome them, personalize the experience and determine the best way to serve them. • Embraces the Bank's mission, CORE values and cultural foundation by taking personal initiative and setting a positive example for others to emulate. • Promotes
the banks products and services. • Processes financial transactions, practices sound cash handling and answers inquiries and/or resolves simple to complex concerns on customer accounts.
• Answers questions on customers' accounts. • Accurately enters customer transactions Essential Knowledge, Skills and Abilities: • Strong written and verbal communication skills with ability to work well with customers, employees and others, as well as actively listen, interpret information, and interact in a positive, helpful manner • Ability to educate customers on present features and benefits of products and services in order to meet individual needs. • Must possess excellent judgment with the ability to accept responsibility and handle confidential information.
• Ability to act individually and within a team environment to achieve branch-wide goals and activities. • Must be able to work effectively within a team environment and build solid relationships with all individuals he/she works with. • Strong organizational skills with the ability to prioritize multiple tasks in any given situation. Must be able to adapt to change. • Ability to handle basic math skills and maintain cash within established limits to reduce the bank's exposure to loss. • Able to assist with servicing customers over the telephone • Ability to organize and prioritize work, with delegation when necessary.
• Professional dress and demeanor. Education and Experience: • High school diploma or GED required. • Two years of retail industry experience or an equivalent combination of education, training and experience. • Basic understanding of Microsoft Office Suite. Physical Demands: While performing duties of this job, employee is occasionally required to stand; walk; sit; use hands, or feel objects, tools or controls; reach with hands and arms; speak clearly and hear efficiently.
Employees much occasionally lift and/or move up to, or in excess of 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment While performing the duties of this job, the employee is exposed to noise level in the work environment that may be excessive at times. Travel Ability to travel 10% or more of the time may be required. Availability to travel on short notice to meet immediate business needs may be required. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Bank Prov is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
If you need assistance or accommodation completing the employment application, please contact us at xyz X@ and we will gladly assist you.
vital in attracting new clients to the bank- they do this by building relationships with internal stake holders, real estate agents and other partners that will refer them to their clients when they have a mortgage loan need. The Mortgage Loan Originator' s role is important because they help to educate, advise and guide UMB mortgage clients through the loan application process.
The Mortgage Loan Originator is with the client from the beginning of the loan approval to the closing of the loan. They spend time backssing the client's loan needs and will advise on which option is the best fit for the client's needs. It is important that the Mortgage Loan Originator build a strong relationship
with our clients and they do that by providing progress reports to our clients every step of the way through the mortgage process. How you will spend your time: You will use banking and lending knowledge to advise UMB clients on what best fits their mortgage needs.
You will use salesmanship skills to build a pipeline and have the ability to convert leads into clients. You will use interpersonal skills to build relationships to attract clients to our mortgage products. You will use communication skills to ensure our clients are aware of the progress of their mortgage loan. We're excited to talk with you if: Have a high school diploma or equivalent Have a verifiable high volume of mortgage
sales experience Compensation Range: Minimum: $20,600.00 - Mid Point: $114,400.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.
In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits.
Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community.
Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, interaction (including gender, pregnancy, interactionual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
If you need accommodation for any part of the employment process because of a disability, please send an e-mail to xyz X@ to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates (p1. /umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy_Notice_for_California_Candidates_Original_file. pdf) to understand how we collect and use your personal information when you apply for employment with UMB.
Who we are We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (p1. /umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB_Tuce_Book_Original_file. pdf) Check out the road to a career at UMB
