Location: Sandy, OR
Company: Clackamas County Bank
audit and banking regulations. Provide support to co-workers and supervisors. Demonstrate professional customer service skills, have knowledge of bank services and listen for opportunities to make service suggestions to customers. Be able to work in a team environment.
Perform Teller I duties with little or no supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Contact Skills -Make and maintain eye contact-Greet customer by his/her name-Use customer name during the transaction-Smile when communicating-Thank customer as he/she leaves-Listen for opportunity to cross-sell Sales/Referrals: Sell bank services and refer business to the bank Stay current on and support marketing efforts
Responsible for ensuring that individual calling goals are met Work Performance -Meet established attendance standards-Adhere to the posted times for breaks, lunch, etc.
-so work flow is consistent-Cooperate when asked to help others-Take initiative to ask for additional work-Offer suggestions to improve efficiency-Adhere to operational procedures-Demonstrate knowledge of product/service when explaining to a customer-Take initiative - listen for opportunities to offer products and services-Demonstrate techniques for establishing priorities-Accurately input information using the Bank Rite system-Answer the phone within 3 rings, identify the bank, self, ask caller how CCB can help-Adhere
to confidentiality policy-Dress appropriately and professionally Teller -Balance cash drawer daily and maintain a balancing record in accordance with CCB standard of 80%, with un-located outages not to exceed $400 per 12 month period.
Technical Skills -Process transactions involving checks, cash and savings; run all teller work through the scanner. -Adhere to all compliance, regulatory and internal auditing guidelines. -Complete Currency Transaction Reports (CTR), Suspicious Activity Reports (SAR), and Sale of Monetary Instrument Reports (SMI). -Process savings bonds and cashier’s checks (selling and redeeming), traveler's checks (redeeming). -Enter customer transactions; research account information (identify holds, memos, cautions, signature requirements; closed accounts); issue appropriate receipts.
-Maintain amount of working cash according to the posted limits, complete general ledger tickets for buying and selling coin and currency as necessary. -Balance the ATM, night depository, coin machine - record information, balance cash; research outages and make corrections. -Accept/process loan and contract collection payments. -Admit customers into and out of the safe deposit box area. -Follow guidelines for closing checking/savings accounts and safe deposit boxes.
-Complete miscellaneous duties such as filing, light typing and other duties. QUALIFICATIONS OUTSIDE EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. INTERNAL EDUCATION Keep current on learning about bank services and products. Successfully complete all assigned reading material and required compliance training. LANGUAGE SKILLS Read and comprehend simple instructions, short correspondence, and memos. Write simple correspondence.
Speak effectively before groups of customers or employees of the organization. MATHEMATICAL SKILLS Calculate figures and rates - bond interest, certificates of deposit, and other bank accounting needs. REASONING ABILITY Carry out written or oral instructions. Research situations and problem solve. PHYSICAL DEMANDS Regularly required to stand (approximately 90% of the day); and communicate verbally with employees and customers. Occasionally required to stoop, kneel or crouch and occasionally required to lift and/or move up to 50 pounds. Required up close vision, distance vision, as well as peripheral vision.
WORK ENVIRONMENT The noise level in the work environment is usually moderate. INTERPERSONAL RELATIONS Regularly interact with co-workers; expected to take the initiative to help see the work is done and to help research or solve problems. Also expected to adapt to changes in procedures and offer suggestions for improvement. COMPUTER SKILLS Understand and be able to apply computer skills to communicate effectively within the organization using word processing to format letter or correspondence, set-up and maintain electronic folders and files; and send/save attachments. Depending on the position, have a basic understanding of accounting software to develop reports and forms such as spreadsheets/tables etc.
Be able to use email for communication (internal and external), access outside websites as well as interface with the bank’s network. Resumes will only be accepted with a completed CCB application! CCB is an EEO/AA/Veteran/Disabled Employer. recblid u56k0stwtdb3cnjuehs5336alnawxi
and services through Interactive Teller Software. Provides exceptional service and support to members by processing member transactions as requested and responding to member inquires. Seeks opportunities to deepen member relationships while offering Rivermark products and services that will enhance member financial wellness.
Primary Duties & Responsibilities 1. Provides exceptional member service including making eye contact, welcoming and greeting members and demonstrating willingness and interest to help by body language and a friendly tone of voice. 2. Assists members using the Personal Teller Kiosks (PTKs). Educates members to make them comfortable and competent using the interactive
technology. Assumes responsibility for the efficient, accurate, confidential and professional performance of teller functions processed via the PTKs. 3. Balances daily transactions and verifies cash totals.
Investigates and resolves out-of-balance conditions. Balances member interactions via multiple PTKs. 4. Acts as a leader in sales, product knowledge, member solutions and work ethic. 5. Actively participates in personal performance coaching sessions with management team. 6. Follows the Credit Unions written policies and procedures to ensure compliance with all required regulations and to prevent fraud and losses. 7. Monitors and coordinates replenishment of department supplies as requested.
8. Continuously improves individual level of competency through training and development via established educational programs.
9. Skillfully handles and resolves difficult situations for member satisfaction within appropriate guidelines and procedures. Enlists management in successful member resolution, if necessary. 10. Assists members with online banking issues and offers technical assistance regarding electronic devices. Resets passwords, challenge questions and PINs for members according to department procedures. 11. Seeks ways to streamline work processes and continuously improve the Credit Union. Rivermark is a proud EEO employer. We welcome applicants of all backgrounds including minority and underserved populations.
We celebrate and value diversity in the workplace.
- as the best workplace " to grow your career" in the U. S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package.
Apply today. About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at. In this role you will: Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate
products, services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating
of terms and/or taking an application for a dwelling secured transaction.
As such, this position requires compliance with the S. A. F. E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 6+ months of Interacting with Customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customer to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on a team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Ability to work weekends and holidays as needed or scheduled Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position requires SAFE registration at the time of employment.
Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http: //fedregistry.
nationwidelicensingsystem. org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to backss your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Posting Location(s): 2645 NW Town Center Dr BEAVERTON, OR 97006@RWF22 Posting End Date: Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9ae7aa58-a14c-4634-bcff-95ff5f16507a
