Location: Montoursville, PA
Company: Jersey Shore State Bank
user-level technology. Experience: Minimum of six (6) months of retail cash handling and customer service experience is required. General Responsibilities Responsible for accurately and efficiently processing a variety of customer transactions; keeps precise records of money and negotiable instruments involved in various transactions; develops and expands new and existing customer relationships by referring Bank products and services; provides assistance and responds to customer questions and concerns; coordinating work within the branch, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.
Essential Duties 1. Performs a variety of duties to support the accurate and efficient processing of customer transactions of which the following are illustrative: a.
Provides excellent customer service, which includes the prompt acknowledgment of customers and maintaining a friendly and courteous disposition; ensures that customers are satisfied with all transaction requests. b. Receives checking and savings deposits; verifies cash and endorsements; receives proper identification for cash back and issues receipts of deposit; examines checks deposited and determines proper funds availability based on regulation requirements and completes hold notices; identifies counterfeit currency.
c. Processes savings withdrawals; cashes checks; verifies endorsements, receives proper identification, and ensures validity.
d. Accepts loan and other payments; verifies payment amounts, and issues receipts; issues Cashier’s Checks and Money Orders; redeems U. S. Savings Bonds; processes cash advances; processes night deposits and mail deposits. e. Answers basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations, and consumer privacy policies. Responds to questions from customers regarding retail bank products and services; receives and resolves routine customer issues; researches customer inquiries.
f. Buys and sells currency from the vault as needed, ensures that teller drawer cash limits are not exceeded; counts and rolls loose coin. g. Ensures teller station is properly supplied. h. Closes accounts when requested; follows procedures for removing accounts for dormancy. i. Prepares daily settlement and proof of cash transactions, balances cash drawer daily, including periodic batching of cashed checks. j. Prepares reports relating to the function, e. g. currency transaction, BSA reports, etc. k. Initiates discussion to determine relationship needs; explains the features and benefits of various types of products and services to discover referral opportunities.
Expands customer relationships by suggesting additional products and services based on customer’s needs; refers customers to appropriate team member when necessary. l. Promotes and utilizes CRM for ongoing sales and service maintenance and lead opportunities. m. Maintains a thorough knowledge of the features and benefits of all retail banking products and services. n. Provides assistance as needed to Lead Teller and Customer Service Representative. o. Participates in and promotes a teamwork atmosphere in the branch.
p. Operates with a Level 1 cash out limit level. 2. Performs various duties to support the Bank Secrecy Act as follows: a. Monitors suspicious activity and reports such activity to the BSA Officer via the Notice of Suspicious Activity form. b. Completes CTRs for cash transactions as appropriate. c. Identifies customer by observance of acceptable ID. d. Completes all CIP required documentation. e. Checks OFAC on new customers and non-customers cashing checks. 3. Coordinates specific work tasks with other personnel within the branch as well as with other branches to ensure the smooth and efficient flow of information.
4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. 5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e. g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.
6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel. 7. Responds to inquiries relating to his/her area, or to requests from customers, other Bank personnel, etc. within given time frames and within established policy. Ancillary Duties 1. May provide safe deposit box services to customers. 2. May be cross trained to open new accounts or other deposit products. 3. May provide support for new account opening, loans, etc. 4.
May balance and/or service ATM machines. 5. May verify and wrap coin for vault cash control purposes. 6. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Assigned branch location May assist at other locations as assigned Equipment/Machines 1. Telephone 2. Teller scanner 3. Calculator 4. Copier/Scanner/Fax/Printer 5. Computer/Keyboard 6. Coin machine(s) 7. Currency verifier 8. Combination lock 9. ATM
greeting members, opening accounts, cross-selling, developing member relationships, servicing accounts, cashing checks, withdrawals, deposits, and loan payments. The Universal Banker investigates and resolves account issues or inquiries and promotes products and services by referring current or prospective members to other departments within the organization.
The position has two scheduling options: Monday 10:00 am - 3:00 pm; Wednesday through Friday 10:00 am - 4:00 pm; Saturday 9:00 am - 12:00 pm Benefits: Paid time off 401k Plan Travel reimbursement · High school diploma or GED required · Retail banking experience required · Must be willing to travel to all branches · Must be willing
to work in the MSC Call Center · Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a credit union representative.
· Excellent written and verbal skills · Ability to prioritize and manage multi-functional tasks. · Bilingual (English & Spanish) skills are a plus but not required People First provides equal employment opportunity to all employees and applicants for employment. People First prohibits discrimination and harassment based on race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, or any other characteristic protected by federal, state, or local laws. PId0f94734c2cc-26276-33512740For more details: jobs-search.
org/part_allentown-c445985/part-time-universal-banker-allentown_i1983913646
- as the best workplace " to grow your career" in the U. S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package.
Apply today. About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) for Branch Banking as part of the Consumer and Small Business Banking division. Learn more about the career areas and business divisions at . In this role you will: Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products,
services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or
taking an application for a dwelling secured transaction As such, this position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulations Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customer to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on a team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Ability to work weekends and holidays as needed or scheduled Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position requires SAFE registration at the time of employment.
Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http: //fedregistry.
nationwidelicensingsystem. org ) provides the MU4R questions and registration required for employment in this position Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to backss your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Posting Location(s): 4825 Route 309 Schnecksville, PA 18078 Posting End Date: 25 Dec 2023 Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9a9f3ebd-65bb-429a-b81d-b3ea5e718b6a
