Location: Smithfield, RI
Company: Navigant Credit Union
providing unmatched customer service in the industry. We offer competitive pay and great employee benefits including medical and dental coverage for you and your dependents, life and disability insurance plans, 401k with company match, a defined benefit plan, time off benefits to promote work/life balance and on-site banking at our corporate offices in addition to our 14 other branches.
Navigant Credit Union promotes good health and wellness by providing all employees free access to an on-site fitness center. As a growing organization, we offer opportunities for advancement as well as tuition assistance and training to position our employees to succeed. These are just some of the benefits
of working at Navigant Credit Union. If you believe you have what it takes and are interested in joining our team of financial service professionals, we want to hear from you!
DUTIESGeneral Summary Deliver on the Credit Union's core values. Provide exceptional and professional member service. Foster strong member relationships by accurately processing transactions and effectively resolving service issues. Actively refers products and services by identifying the financial needs of each member and matches the appropriate product or service. Performs all teller functions and works closely with assistant and head teller on problem resolution. Meets and exceeds individual referral goals. Ensure
compliance with credit union's policies and procedures. Essential Functions1.
Represents the Credit Union in a courteous and professional manner at all times. Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information.2. Performs routine member transactions, including, but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.3. Receives share deposits and loan and VISA payments, and enters into in-house computer system.4. Receives payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges are collected when applicable.5.
Provides members with the forms necessary to transact business at the Credit Union.6. Promotes the credit union's products and services; consistently cross-sells products at every opportunity. Makes referrals to MFS7. Achieve individual sales goals8. Responds to member requests, problems and complaints, and/or directs them to the proper person for specific information and assistance.9. Provides routine information on Credit Union services or policies, including eligibility for membership, types of Credit Union accounts, insurance on loans, loan policies, interest rates, office hours, and other information.10.
Follows all established policies and procedures to ensure the accurate and secure processing of member transactions. Complies with all department and company policies and procedures.11. Balances work at the end of each working shift and resolves overages and shortages as necessary. Follows teller over/short policy. Follows set teller cash limits. Completes all transactions in an accurate and timely manner.12. Performs miscellaneous duties including, but not limited to filing, processing FAX withdrawals, bagging coin, processing mail payments, and other miscellaneous duties.13.
Provide staffing support to all branches when needed.14. May train new employees and answer co-worker questions.15. Assists member in accessing their safe deposit box16. Perform as a team member17. Maintains a neat and organized teller station.18. Required to work Saturdays NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time. QUALIFICATIONSKnowledge, Skills and Experience1. High school education plus one year of work experience in the teller and/or member service function of a credit union or other financial institution.2.
Professional, well developed interpersonal skills required for projecting a positive image as a representative of Navigant Credit Union.3. Intermediate mathematical skills, proven written and verbal communications, and use a 10-key adding machine or keyboard.4. Working knowledge of all teller functions as well as Credit Union products, policies and procedures.5. Bilingual (fluent verbal and written) skills preferred as needed and determined by market conditions. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as an exhaustive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Job Posted by Applicant Pro
providing unmatched customer service in the industry. We offer competitive pay and great employee benefits including medical and dental coverage for you and your dependents, life and disability insurance plans, 401k with company match, a defined benefit plan, time off benefits to promote work/life balance and on-site banking at our corporate offices in addition to our 14 other branches.
Navigant Credit Union promotes good health and wellness by providing all employees free access to an on-site fitness center. As a growing organization, we offer opportunities for advancement as well as tuition assistance and training to position our employees to succeed. These are just some of the benefits
of working at Navigant Credit Union. If you believe you have what it takes and are interested in joining our team of financial service professionals, we want to hear from you!
DUTIESGeneral Summary Deliver on the Credit Union's core values. Provide exceptional and professional member service. Foster strong member relationships by accurately processing transactions and effectively resolving service issues. Actively refers products and services by identifying the financial needs of each member and matches the appropriate product or service. Performs all teller functions and works closely with assistant and head teller on problem resolution. Meets and exceeds individual referral goals. Ensure
compliance with credit union's policies and procedures. Essential Functions1.
Represents the Credit Union in a courteous and professional manner at all times. Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information.2. Performs routine member transactions, including, but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.3. Receives share deposits and loan and VISA payments, and enters into in-house computer system.4. Receives payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges are collected when applicable.5.
Provides members with the forms necessary to transact business at the Credit Union.6. Promotes the credit union's products and services; consistently cross-sells products at every opportunity. Makes referrals to MFS7. Achieve individual sales goals8. Responds to member requests, problems and complaints, and/or directs them to the proper person for specific information and assistance.9. Provides routine information on Credit Union services or policies, including eligibility for membership, types of Credit Union accounts, insurance on loans, loan policies, interest rates, office hours, and other information.10.
Follows all established policies and procedures to ensure the accurate and secure processing of member transactions. Complies with all department and company policies and procedures.11. Balances work at the end of each working shift and resolves overages and shortages as necessary. Follows teller over/short policy. Follows set teller cash limits. Completes all transactions in an accurate and timely manner.12. Performs miscellaneous duties including, but not limited to filing, processing FAX withdrawals, bagging coin, processing mail payments, and other miscellaneous duties.13.
Provide staffing support to all branches when needed.14. May train new employees and answer co-worker questions.15. Assists member in accessing their safe deposit box16. Perform as a team member17. Maintains a neat and organized teller station.18. Required to work Saturdays NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time. QUALIFICATIONSKnowledge, Skills and Experience1. High school education plus one year of work experience in the teller and/or member service function of a credit union or other financial institution.2.
Professional, well developed interpersonal skills required for projecting a positive image as a representative of Navigant Credit Union.3. Intermediate mathematical skills, proven written and verbal communications, and use a 10-key adding machine or keyboard.4. Working knowledge of all teller functions as well as Credit Union products, policies and procedures.5. Bilingual (fluent verbal and written) skills preferred as needed and determined by market conditions. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as an exhaustive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Job Posted by Applicant Pro
to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us! Job Description: This role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking, online banking, or ATM.
This role also accurately and efficiently processes cash transactions for clients as needed. Relationship bankers have deep conversations with clients to gain in-depth knowledge of their financial and life priorities. A Relationship Banker (responsibilities): --- Executes the bank's risk culture and strives for operational excellence--- Builds relationships with individual clients to meet their financial needs--- Follows established processes and guidelines in daily activities
to do what is right for clients and the bank, adhering to all applicable laws and regulations--- Grows business knowledge and network by partnering with experts in small business, lending and investments--- Manages financial center traffic, appointments and outbound calls effectively--- Drives the client experience--- Manages cash responsibilities You're a person who (required skills): --- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
--- Collaborates effectively to get things done, building and nurturing strong relationships. --- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
--- Is confident in identifying solutions for new and existing clients based on their needs. --- Communicates effectively and confidently, and is comfortable engaging all clients. --- Has the ability to learn and adapt to new information and technology platforms. --- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). --- Applies strong critical thinking and problem-solving skills to meet clients' needs.
--- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. --- Efficiently manages your time and capacity. --- Focuses on results, while acting in the best interest of the client. --- Can be flexible to work weekends and/or extended hours as needed. You'll be more prepared if you have (desired skills): --- Experience in financial services and knowledge of financial services industry, products and solutions. --- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
--- Six months of cash handling experience. --- Bachelor's degree or business relevant associate degree such as business management, business administration, or finance. Skills Used in this Role: --- Customer Service--- Risk Management--- Consumer Products and Solutions--- Overcoming Objections--- Risk Management--- Cash Management--- Demonstrating Technology--- Relationship Management--- Active Listening--- Learning Agility--- Problem Solving--- Critical Thinking--- Multitasking Shift:1st shift (United States of America)Hours Per Week: 40
