Location: Round Rock, TX
Company: Frontier Bank Of Texas
Demonstrates Frontier Bank of Texas values: HONESTY, LOYALTY, DEPENDABILITY, LEADERSHIP, COMMUNITY, RESPECT Provides superior service to prospects and clients seeking to do business with Frontier Bank Actively seeks to acquire, service, and retain new business for Frontier Bank Performs all sales and service duties related to onboarding new customers Provides excellent customer service to our existing customers Assists in transactional duties, including the teller function as needed Assists in marketing efforts to promote the Frontier Bank of Texas brand Opens new deposit accounts Takes consumer loan applications and/or refers opportunities to senior lending team Offers additional services to
clients, including Debit Cards, Online Banking, Mobile Deposit, E-Statements, Credit Cards, and other Frontier Bank products as appropriate for the client Engages in a needs-based approach to determine client needs, and responds with solutions that fit those needs Mentors and cross-trains Community Banking Representatives Refers real estate and business loan opportunities to senior lending team Participates in community events and represents the bank with distinction Other responsibilities may be assigned by the Bank’s Board of Directors or Senior Officers Competency: The competency of the individual in a position will be evaluated on an on-going basis by the Assistant Branch Manager, Branch
Manager, and/or bank leadership team.
Qualifications: The individual must be able to perform each essential duty in a highly successful manner as determined by the bank’s Board of Directors.
The requirements listed below are representative of the knowledge, skill, and ability required for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education/Experience: College Degree and/or college level course work in finance, business management, and/or accounting, or equivalent training, is encouraged. High school diploma or general education degree (GED); 3 years related banking experience and/or training; or equivalent combination of education and experience.
Language and Communication Ability: The individual must be able to articulate, communicate, and display the Frontier Bank of Texas values. The individual must have the ability to read, analyze, and interpret technical journals and literature, laws and regulations and legal documents. The individual must have the ability to respond to common inquiries from customers, regulatory agencies, members of the community, shareholders, and others. The individual must have the ability to effectively communicate in writing to many audiences, including shareholders, Board of Directors, executives, CEO, customers, and others.
Reasoning Ability: The individual must have the ability to define problems, solve problems, collect data, establish facts, and draw valid conclusions. The individual must have the ability to interpret technical instructions and to deal with abstract and concrete issues. Computer Skills: To perform this job successfully, an individual must possess knowledge of word processing software, spread sheet software, internet software, and contact management systems. The individual must have the organizational skills to utilize Microsoft Outlook for appointment setting and other duties.
Work Environment: The work environment characteristics described herein are representative of those an employee encounters while performing the essential duties of this job. The noise level in the work environment is usually moderate or less. Physical Demands: The physical demands described herein are representative of those which must be met by an employee to successfully perform the essential duties of this job. The employee must frequently lift and/or move up to ten pounds and occasionally lift and/or move up to twenty five pounds.
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, and hear.
workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full-Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.
This position will be based in Taylor, TX. Bilingual (Spanish) Preferred Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer
interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating sound judgment
within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - backssing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video ( Click To Reveal Link. Competencies Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Addressing Customer Needs – Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner. Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch. Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Fraud Detection and Prevention – Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC. Disability Accommodations Statement: If an accommodation is required to participate in the application process, please contact us via email at xyz X@ Click To Reveal Email. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.
Applicants may also call Click To Reveal Phone and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, interaction, religion, national origin, age, interactionual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents Refer to the California Consumer Privacy Act Privacy Notice ( Click To Reveal Link to gain understanding of how PNC may use or disclose your personal information in our hiring practices. Recommended Skills Attention To Detail Business Planning Commercial Banking Customer Demand Planning Customer Experience Customer Relationship Management
in a professional and positive environment every day. You will be responsible for ensuring Tellers provide our valued members exemplary customer service by accurately and efficiently processing everyday banking transactions such as deposits, withdrawals, transfers, payments, and more.
You will take on a leadership role in the branch to include training, mentoring, and coaching of Tellers. We are looking for someone who is a team player and role model. You will develop relationships with our members, while generating new business by actively cross-selling credit union products and services. You must be able to work in a fast-paced environment, while maintaining professionalism and working
efficiently. We are looking for candidates who are committed to providing that exceptional customer service experience to our members. If you are interested in growing your career and becoming a part of our team, please submit your application today!
As a Lead Teller with UHCU you will get to: Promote and maintain positive relationships with our members and your teammates. Promote, cross-sell, and refer credit union products and services to fulfill our members' financial needs. Assist in coaching, training and development of Tellers. Investigate and resolve out-of-balance situations. Give back. We are proud to be partners in the communities in which we serve and we do that by participating
and volunteering in so many community events and initiatives, it is impossible to list them all.
Gain a career. United Heritage provides a reputable environment with opportunity for growth, career opportunities, and the unparalleled ability to make a difference in a dynamic, team-oriented environment. It's way more than " just a job" to us! What you will need to succeed: Excellent listening ability and verbal communication skills. Ability to multitask in a fast-paced environment. Passion for providing outstanding service to our members. Strong attention to detail, with a focus on accuracy and quality of work. The ability to collaborate with team members.
Requirements: High School Diploma or GED equivalent required. At least 1 year of heavy cash handling experience. Minimum of 1 year teller operations in a credit union or bank environment. Candidates are required to have working experience of cash handling procedures, including account reconciliation and balancing. Previous experience in a leadership role. Fluency in Spanish is a plus. About United Heritage Credit Union: The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership.
Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.4 billion in assets, more than 74,000 members, 11 branch locations, and approximately 270 employees. We are a full-service financial institution whose vision is " To be your primary financial institution. " Being part of our credit union means being part of our community. UHCU Offers: Competitive Benefits Package 401(k) options (Pre-Tax and/or Roth) Generous paid time off (PTO) Education Reimbursement Program Opportunity to Advance!
Important Note: We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates whom we identify as a potential fit. We will be sure to contact you if that is the case!
in building and maintaining relationships with our members. This position offers the opportunity to have one-on-one contact with members. You will engage members in conversation, build strong relationships, educate members about UHCU products and services, close on the services, and follow up to ensure the service is meeting our members' financial needs.
Sales, relationship building, and follow up skills are essential to this position. A Relationship Banker is the face of our organization and actively participates in community events demonstrating a commitment to UHCU's mission and vision. In this role at UHCU you'll get to: Promote and maintain positive relations with all contacts, members
and potential members. Actively participate in cross selling and referring beneficial products and services to members and non-members. Profile existing relationships for potential growth and utilize UHCU generated resources to solicit and inform member base of current or promotional products and services.
Assist members with drafts, balancing and reconciling their account, ordering checks, ACH deposits or withdrawals, stop payments, researching and identifying fraudulent activity, ATM and debit cards, wiring funds and western unions. Understand measurable and tracked sales efforts and consistently achieve assigned goals and baselines relative to branch thresholds. Maintain an organized
database relative to pending member items and proactive follow-up on newly acquired relationships.
Assume ownership of service and sales items and ensure a positive resolution on outstanding member issues. Perform all activities related to the opening or closing of all accounts offered ensuring that applicable regulations, disclosures, policies and procedures are observed. What you will need to succeed: Excellent listening ability and verbal communication skills. Demonstrated sales ability and thorough knowledge of and a willingness to actively promote products and services. Passion for providing outstanding service to our members. The ability to collaborate with team members.
Strong attention to detail, with a focus on accuracy and quality of work. Excellent organization, time management and problem solving skills. Ability to multitask in a fast-paced environment. The Requirements: 1-3 years of related experience. Minimum of 1 year experience selling products or services. Previous experience in the financial services industry preferred. Excellent verbal and written communication skills. High School Diploma or GED equivalent. About United Heritage Credit Union: The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership.
Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.4 billion in assets, more than 74,000 members, 11 branch locations, and approximately 270 employees. We are a full-service financial institution whose vision is " To be your primary financial institution. " Being part of our credit union means being part of our community.
UHCU Offers: Competitive Benefits Package 401(k) options (Pre-Tax and/or Roth) Generous paid time off (PTO) Education Reimbursement Program Opportunity to Advance! Important Note: We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates whom we identify as a potential fit. We will be sure to contact you if that is the case!
in a professional and positive environment every day. You will provide our valued members exemplary customer service as you accurately and efficiently process everyday banking transactions such as deposits, withdrawals, transfers, payments, and more. Truth is, you will interact with more members than anyone else.
We are looking for someone who is not afraid to strike up a conversation and find an opportunity in every member transaction. You will focus on the complete member experience, ensuring transactions are conducted with precision and without error. We take pride in truly caring about our members' financial well-being. You must be able to work in a fast-paced environment, while maintaining
professionalism and working efficiently. Tellers are the frontline to our success at UHCU and we are looking for candidates who are committed to providing that exceptional customer service experience to our members.
If you are interested in growing your career and becoming a part of our team, please submit your application today! As a Teller with UHCU you'll get to: Promote and maintain positive relationships with our members and your teammates. Promote, cross-sell, and refer credit union products and services to fulfill our members' financial needs. Give back. We are proud to be partners in the communities in which we serve and we do that by participating and volunteering in so many
community events and initiatives, it is impossible to list them all.
Gain a career. United Heritage provides a reputable environment with opportunity for growth, career opportunities, and the unparalleled ability to make a difference in a dynamic, team-oriented environment. It's way more than " just a job" to us! What you will need to succeed: Excellent listening ability and verbal communication skills. The ability to work hard, find solutions and have fun. Passion for providing outstanding service to our members. The ability to collaborate with team members. Strong attention to detail, with a focus on accuracy and quality of work. Ability to multitask in a fast-paced environment.
The Requirements: High School Diploma or GED equivalent. At least 6 months of cash handling and customer service experience within the last 12 months; previous Teller experience is a plus. Previous experience cross-selling products and/or services. Previous experience in a service oriented position where the primary focus was external customer service. Must be available to work a flexible schedule as hours/schedule are subject to change based on the needs of the business. Bilingual (English/Spanish) is a plus. About United Heritage Credit Union: The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership.
Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.4 billion in assets, more than 74,000 members, 11 branch locations, and approximately 270 employees. We are a full-service financial institution whose vision is " To be your primary financial institution.
" Being part of our credit union means being part of our community. UHCU Offers: Competitive Benefits Package 401(k) options (Pre-Tax and/or Roth) Generous paid time off (PTO) Education Reimbursement Program Opportunity to Advance! Important Note: We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates whom we identify as a potential fit. We will be sure to contact you if that is the case!
