Location: San Antonio, TX
Company: Usaa
and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity USAA is a family of companies that provides insurance, banking, investments, retirement products and advice to more than 13 million current and former members of the U. S. military and their families. We are known for our legendary commitment to our members, and are consistently recognized for outstanding service, employee wellness and financial strength. This executive leader reports to the SVP, Business Risk and Controls
or Chief Controls Officer for USAA Federal Savings Bank. -We are looking for a risk leader with a mortgage, consumer lending and credit background who will serve as controls executive for the Real Estate and Consumer Lending businesses as well as the supporting credit functions.
- This executive will lead a team of over 40 risk professionals partnering with the business to effectively execute the USAA FSB risk governance framework to operate within risk appetite including risk identification, measurement, monitoring and control. The Executive will be located in either San Antonio, TX, Charlotte, NC, Phoenix, AZ, Tampa, FL, Colorado Springs, CO, or Plano, TXWhat you'll do: Leads the design
and execution of the business risk and controls strategy for a department within the Bank, considering USAA's broader business strategy and complex regulations and supervisory expectations, including how they apply in a matrixed commercial environment.
Builds and oversees a team of Business Risk and Controls employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Sets the risk and controls vision, strategy, and design to support product offerings, optimize member experiences, increase industry market share, and maximize member retention, satisfaction for a department within the Bank, while operating within the Bank's risk appetite parameters.
Oversees business controls and governance programs, business controls and risk mitigations, and business strategy and planning for a department within the Bank. Specifically oversees key First Line of Defense functions including but not limited to: Reg W, BSA/AML, Control and Supplier Testing, Key Risk Indicators program, Loss Data, Risk Control Self backssment, Issue Management, Member Restitution, and Governance Programs. Operates within established policies and guidelines, and acting in accordance with applicable Banking laws, regulations, and supervisory guidance, including those related to consumer protection, including ensuring policy exceptions are promptly and effectively backssed and escalated.
Leads the First Line of Defense governance and administration of compliance and operational documents, operating procedures, and platform workflows within Bank parameters. Implements, develops, and maintains First Line of Defense business risk and control program in accordance with independent risk management guidance. backsses material risks associated with the Bank's operations on an ongoing basis and uses those risk backssments as a basis for evaluating progress in achieving the Bank's strategic mission.
Develops, communicates, and reinforces risk appetite and risk tolerance throughout the Bank in a manner that causes all employees to align their risk-taking decisions. Maintains awareness of disrupters, developments and trends that may affect the competitiveness, quality, and/or profitability of the department's ability to support the members' needs. Serves as a key contact to the OCC, Consumer Financial Protection Bureau (CFPB) and Federal Reserve Board (FRB) for the First Line of Defense.
Stays abreast of industry regulatory developments and keeps senior management apprised of relevant changes and developments. Ensures ongoing data analysis of risks, vulnerabilities, and market trends and compares internal performance to industry standards and best practices. Provides consultative advice in the design and performance of key controls and regularly reports the status of the control environment including issues and concerns to the General Manager. Monitors risk appetite metrics for changes in the risk profile for a department within the Bank, using monthly reports on metrics and thresholds breaches.
Develops appropriate third-party risk policies, and associated procedures, controls and processes in compliance with relevant state and federal regulatory compliance requirements. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of risk management, compliance, control, and/or audit experience in a Bank or financial services institute with a demonstrated record of success and/or growth.
8 years of people leadership experience in building, managing and/or developing high-performing teams. A proven track record leading comparable operations and programs within a Bank or financial services institution. Demonstrated ability to successfully navigate and operate across multiple levels of an organization. Extensive knowledge and understanding of all federal and state laws and regulatory guidance applicable to Banking institutions (e. g. Reg W, Reg Z, AML, etc. ).
Extensive knowledge, understanding and application of risk management and compliance framework and guidelines. Knowledge of federal laws, rules, - regulations, and applicable guidance to include: -OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA. What sets you apart: Mortgage acquisition, servicing and capital markets business or risk experience Consumer lending business or risk experience Credit risk experience Extensive experience interacting with regulators Compensation: -USAA has an effective process for backssing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market position. The salary range for this position is: $315,800 - $568,500Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. -Long Term Incentive Plan: Cash payment for Executives only representing a cash payment which is both time and performance based -Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. - These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
- Additionally, our career path planning and continuing education assists employees with their professional goals. -For more details on our outstanding benefits, please visit our benefits page on. -Relocation assistance is available for this position. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
activities, providing excellent member service, responding to credit union product/service questions and other daily support needs. Primary: Screens and directs incoming phone calls to appropriate personnel/department. Greets members and queries to determine proper guidance or assistance needed.
Supports front desk coverage during daily lunch periods and operational gaps. Responds to member inquires and requests regarding account activities, histories, or functionalities. Assists members with account logins for Online Banking, Card Valet, and Mobile Banking apps. Coordinates and assists other departments associated with and/or related to member folders. Ability to accurately complete
any necessary member file maintenance or changes to an account, as needed/required. Runs errands and makes deliveries around the office or to external parties. Cross-sell all credit union products, services and promote a positive and friendly work environment.
Minimum Requirements: HS Diploma or GED Minimum of 1 year of related experience (Ideally in banking) Good verbal and written communication skills Proficient with basic MS Office Suite To apply, send resume to xyz X@. L. K. Jordan & Associates is an equal opportunity employer. L. K. Jordan & Associates
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
Colorado, Kansas, Missouri, Tennessee and New Mexico. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.. Bonus Type Formula Based Summary Youre an experienced mortgage banker with an established client base who isnt afraid to hunt new business.
You value a company whose focus is on providing your clients with full: service financial offerings and recommending the right BOK Financial products at the right time. To achieve this, you build relationships, both externally in your market and throughout the bank. Youre a counselor, connector, and relationship maker. Our Mortgage Bankers change peoples
lives Job Description The Community Mortgage Banker is primarily responsible for the origination of new mortgage loans; representing a full range of mortgage financing; generates mortgage loans thru online, telephone and personal contact with individual consumers, groups and third: party referrers; provides customers with assistance from mortgage loan application to closing.
Team Culture Our mission is to be committed to our employees, customers, and community partners, to deliver the highest quality mortgage experience with integrity, honesty, knowledge, and award: winning service. We are dedicated to building BOK Financial Mortgage into a respected and recognized top Mortgage Lender
in our markets, and the employer of choice for all mortgage professionals.
You will have a voice and be part of the decision making process. We participate in group learning, idea sharing, and practice candid communication through our open: door policy. We don't have all the answers. That's where you come in. We want your feedback to make improvements. We treat each other with dignity and respect, value opinions and differences, and talk openly. We're receptive to feedback and constructive criticism. We do what we say we are going to do and hold ourselves and others accountable. Problems are brought to the surface, and so are solutions. We give praise and recognition for quality work and pursue excellence.
You'll also have a lot of fun with us How Youll Spend Your Time: You will build and nurture relationships internally and externally to set yourself up for long: term sales success. : You'll be moving and shaking in your community, always connecting people and business possibilities.You will generate business and close on time to ensure our lending process is as seamless as possible. : You'll collect and analyze financial information from a client to ensure they will be eligible for a loan and make the necessary calculations to determine if they are a good investment.
Education and Experience Requirements This level of knowledge is normally acquired through completion of high school degree and 2:3 years related experience in mortgage loan origination. Working Conditions and Physical Requirements Office BOK Financial Corporation Groupis a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career Apply today and take the first step towards your next career opportunity The companies in BOK Financial Corporation Group are equal opportunity employers.
We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qua
a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are: As a Private Banking Officer II, you will help customers manage their financial lives. Often, our private bankers are a helping hand to families for generations and continue to share their love and knowledge of finance with them. They do so by collaborating with other Frost lines of business, especially investments,
insurance, and the customer's other advisors, like attorneys and CPAs, to build a team around the customer. They work with a team to develop tailored plans based on customers' needs and goals.
What you'll do: Develop, manage, retain and expand client relationships within the affluent to high net worth markets (clients with $1.5-5 million in investable assets) Generate a minimum of $4.5 million in new business per quarter and secure at least 10 new affluent client relationships annually Actively make sales calls to clients and prospects. Engage in pre-call/post-call planning and strategy review Monitor and manage client's existing credit relationships by reviewing current loan portfolio
on a regular basis Identify and recommend products and services best suited to meet clients' needs Develop and maintain excellent working relationship with credit underwriting team Participate in community and professional activities in order to enhance Frost's image and expand personal network of business contacts Develop, maintain, and enhance relationships with individuals whose circles of influence include potential new clients Provide leadership within the private banking team, while remaining a team player Accept special project assignments in support of the private banking group What you'll need: Bachelor's degree or equivalent work experience 5+ years of experience in financial industry Working knowledge of financial analysis relating to personal financial statements and personal income tax returns NMLS license; the ability to transfer license to Frost or obtain license within 60 days Comprehensive understanding of lending practices and loan servicing requirements for personal finance needs Specialized knowledge of client benefits offered by Frost's brokerage, investment management, trust, and insurance groups Ability to perform with limited supervision Experience in managing a portfolio of affluent and high net worth clients Demonstrated capacity to sell products and services within the financial services industry Proven record of success in cultivating new relationships Outstanding interpersonal, calling, sales, and negotiation skills Excellent verbal, written, communication, organizational, and customer service skills Proficient in Microsoft computer applications Additional preferred skills: Series 7, 63, & Group 1 Insurance license (or attainment within 6 months).
Property and Casualty Insurance license Certified Financial Planner designation Certified Wealth Strategist designation Completion of formal credit training Our Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that.
This includes: Medical, dental, vision, long-term, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U. S. banks by asset size and is a leader is banking customer satisfaction.
At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
