Location: Langley, WA
Company: Heritage Bank
what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy.
Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month, while also enjoying 11 paid holidays each calendar year, and an annual float day. pro-rated from start date, and/or hours worked. Position Overview: Heritage Bank currently has an exciting opportunity to join our organization. We are looking for people who want
more than just a job - who want to build a career and make a difference in the communities where they live and work by building and maintaining customer relationships.
The Langley B ranch is seeking a b ank teller to help customers meet their financial goals by providing exceptional customer service handling routine financial transactions and actively support branch sales efforts by identifying customer needs and suggest solutions through referrals. This position is Full Time, approximately 40 hours/week. Typical schedule is Monday through Friday 8:30 AM to 5:15 PM. Flexibility is required to work up to full-time hours as needed to ensure adequate staffing for training or employee absences.
Requirements: Level I - 6 months cash handling and customer service experience.
Level II - 1 year recent cash handling and customer service experience in a financial services industry. Detail-oriented with strong organizational and problem solving skills. Demonstrated ability to provide an exceptional level of customer service. Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments. Understand and complies with the Bank's policies, procedures, security, and regulatory requirements. Ability to gain working knowledge of bank products and services. Ability to read, write, speak and understand English well.
Excellent written and oral communication skills Valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training. Working Environment/Conditions: Climate controlled office environment. Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule. May be required to work Saturdays and/or extended hours, as needed. May be exposed to potential risk and hazards associated with criminal activity (e.
g. robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Ability to stand or sit for extended periods of time and duration of shift.
Ability to occasionally kneel, reach, bend, push, pull and carry. Occasional lifting to independently move and/or push cart to transport money and coin, 25-50 lbs. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents the min, mid and max of Heritage Bank's salary range for this position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance.
The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. PDN-9ae3d1b3-b1cd-4c30-be00-bbf941262612
efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate: Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process
information and move quickly through problem resolution Responsibilities: The essential functions of the job include, but are not necessarily limited to, the following: Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs The base pay for this position is relative to your experience but the range is generally $18.55 to $30.16 per hour.
First Citizens offers a competitive, comprehensive benefits program which you can review here: Qualifications: High School Diploma or GED and 6 months customer service experience Preferred Area of Experience: Sales, prior banking experience, cash handling Skill(s): Financial literacy, Knowledge of retail banking products and services
