Location: Darlington, WI
Company: Apple River State Bank
Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices as needed.
Process savings and checking withdrawals. Cash checks: verify endorsement, receive proper identification, and ensure validity. Identify counterfeit currency. Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Cross-sell bank products and services. Refer customers to the proper department
for issues that cannot be resolved at the teller line. Count and roll loose coins. Issue personal money orders and cashier's checks. Sell Visa Travel cards and Visa Gift cards.
Accept loan payments: verify payment amount and issue receipts. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Ensure teller station is properly supplied. Accept county property tax payments. Balance and update savings passbooks, and close accounts when requested. Follow procedures for removing accounts for dormancy. Balance drawer daily. Redeem U. S. Savings Bonds. Maintain appropriate currency logs. Process Mail. Assist with night depository duties;
logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing procedures. Assists in balancing vault currency and coin. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Receives and processes stop payment and hold orders. Provides effective customer service and assists in resolving problems within given authority. May answer telephones and directs callers to proper Bank personnel. May gather data and process various reports (e. g. currency transaction, monetary instrument log, cash transaction log).
Maintains files, copies and faxes documents and orders and distributes supplies. Perform other duties as assigned. Required Skills/Abilities: Excellent customer service skills. The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud. General mathematical skills are required. Ability to gain knowledge of all bank deposit products and policies. Ability to gain knowledge of bank loan, trust and investment center products. Ability to work in a fast-paced environment.
Ability to work well under pressure. Ability to cross sell. High degree of accuracy. Strong communication & organizational skills. Ability to complete training to obtain knowledge of various federal regulations and teller roles and responsibilities relating to each regulation. Education and Experience: High school diploma or general education degree (GED); and 1 year of related experience and/or training; or the equivalent combination of education and experience. Cash handling or sales experience with prior customer service experience preferred. Physical Requirements: Prolonged periods standing or sitting at a desk, working on a computer, and answering phones.
Must be able to lift 50 pounds at times. EOE: Apple River State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
endorsements, receive proper identification for cash back and issue receipts of deposit. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices as needed. Process savings withdrawals. Cash checks: verify endorsement, receive proper identification, and ensure validity.
Identify counterfeit currency. Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Cross-sell bank products and services. Open new accounts. Refer customers to the proper department for issues that cannot be resolved at the
teller line. Count and roll loose coins. Issue personal money orders and cashier's checks. Sell Traveler's Check cards and Visa Gift cards. Accept loan payments: verify payment amount and issue receipts.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Ensure teller station is properly supplied. Accept county property tax payments. Balance and update savings passbooks, and close accounts when requested. Follow procedures for removing accounts for dormancy. Balance drawer daily. Redeem U. S. Savings Bonds Maintain appropriate currency logs. Process Mail. Assist with night depository duties; logging bags, processing deposits, making
change orders, issuing receipts and returning bags to customers.
May assist in opening and closing procedures. Assists in balancing vault currency and coin. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Receives and processes stop payment and hold orders. Provides effective customer service and assists in resolving problems within given authority. Scan and process proof May answer telephones and directs callers to proper Bank personnel. May gather data and process various reports (e. g. currency transaction, monetary instrument log, cash transaction log). Maintains files, copies and faxes documents and orders and distributes supplies.
Secondary Duties The position of Multifunctional Teller performs duties specific to the position and other functions as assigned. Supervisory Responsibility The position of Multifunctional Teller is not responsible for the supervision of any employee(s). Environment and Physical Activity The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine(calculator), encoder, money counter, typewriter, computer terminal, personal computer and related printers. Mental Demands The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Minimum Requirements These specifications are general guidelines based on the minimum experience normal considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or 1 year of related experience and/or training; or the equivalent combination of education and experience. Cash handling or sales experience with prior customer service experience preferred. Excellent customer service skills. The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud. Mathematical skills In-depth knowledge of all bank deposit products and policies Basic knowledge of bank loan, trust and investment center products Ability to work in a fast-paced environment Ability to work well under pressure Ability to cross sell High degree of accuracy Strong communication skills Organizational skills Ability to complete training to obtain knowledge of various federal regulations and teller roles and responsibilities relating to each regulation.
Management reserves the right to change this position description at any time according to business needs.
Disability, Voluntary Life, 401k, Profit Sharing Plan, PTO, Holiday Pay, Funeral Leave, and Jury Duty Paid Leave. Work Schedule: Monday - Friday; 8:00am to 5:30pm & every other Saturday; 8:30am to 12:00pm Position Duties/Essential Job Functions for the Customer Service Representative: Accurately maintaining a teller cash drawer.
Performing daily teller transactions such as deposits, withdrawals, cashing checks, processing loan payments. Following all policies and procedures established by the Bank. Answering telephone during designated working hours. Referring additional products and services to clients when appropriate. Provide administrative support to team members such as filing, maintaining
supplies, and ensuring customer information is up-to-date. Qualifications for the Customer Service Representative: A high school diploma or general education degree (GED).
Spanish-Speaking / Bilingual is a plus. Preference will be given to those with prior banking and/or general cash handling experience. Candidates must be available to work closing shifts and work in the branch’s Saturday rotation schedule. Company Website: thebankofnewglarus. bank/An Equal Opportunity Employer Powered by Jazz HR
Disability, Voluntary Life, 401k, Profit Sharing Plan, PTO, Holiday Pay, Funeral Leave, and Jury Duty Paid Leave. Work Schedule: Monday - Friday; 8:00am to 5:30pm & every other Saturday; 8:30am to 12:00pm Position Duties/Essential Job Functions: This position is responsible for opening new deposit accounts and maintaining existing deposit accounts services, paying and receiving activities, customer inquiries, and assisting with customer greeting and phone coverage.
This individual is also accountable for meeting the customer’s needs by describing the benefits and features of the Bank's products and services to ensure maximum cross-selling and account retention relied upon to provide premium
quality service to all customers for the products and services utilized. In addition, you will work with IRA/SEP accounts to include, yet not limited to, opening/closing, maintenance, compliance, and option types.
This position will work in and with the safe deposit area and is responsible for debit/ATM card ordering. Personal Bankers must have a solid understanding of the Bank’s core system which includes, but is not limited to, UFS Navigator and Integrated Teller System. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Sell Bank products and services by clarifying customer's
needs, validating services being delivered, presenting features and benefits, and closing by asking for the business.
Offer logical enhancements during the selling process and develop customer relationships. Send personal thank you on each account opened, and complete the follow-up. Be sales orientated while providing “premium quality service”. Complete proper documentation for all deposit account relationships from opening to closing of an account, including making needed updates and changes. Work closely with all Bank team members to ensure that we treat all customer inquiries, questions, and complaints with respect and prompt follow through. Serve as branch’s primary for IRA/SEP retirement products and other deposit accounts with regards to the Bank’s processing systems, disbursements, compliance, and changes in the law or forms.
Maintain professional and community affiliations to increase the Bank’s visibility and new business opportunities and to further personal development. Support teller and personal banking areas to ensure proper branch coverage at all times. Expected Outcomes: Identify opportunities to sell Bank products and services by clarifying customer's needs, validating services being delivered, presenting features and benefits, and closing by asking for the business and referring to the appropriate team member to complete the transaction.
Meet the Bank’s sales initiatives. Treat all customer inquiries, questions, and complaints with respect and follow through. Maintain the Bank's goal to be accessible to the customer and always provide premium service. Be a team player. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, co-workers, and managers. Maintain a high level of ethical behavior within the banking profession. Be aware of and support the Bank's efforts in meeting the Community Reinvestment Act ( CRA ).
Qualifications: Relevant 2-year degree from a technical college, high school diploma, or equivalent. 3 years of related experience or training. Must be able to solve practical problems and deal with a variety of concrete variables and situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, oral, diagram or schedule form. As well as read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Must be able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Also complete rate, ratio, and percentages, and to create and interpret statistical information and graphs. Proficient with a 10 Key Calculator, Keyboarding, Knowledge of Personal Computer and Wide Array of Software Applications. Strong customer service skills and cash handling experience. Demonstrated effective communication skills, cheerful demeanor, and selling/cross-selling abilities. Essential Physical/Mental Requirements: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of the workday; use their hands and fingers; reach with hands and arms; talk plainly and hear accurately.
The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; climb and balance; and stoop, kneel and crouch. The employee must regularly lift and/or move up to ten pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by the Company. All requirements are subject to modification at any time for any reason at the Company’s sole discretion. Company Website: thebankofnewglarus. bank/ An Equal Opportunity Employ er Powered by Jazz HR
possess world class service and leadership skills; strong knowledge and understanding of First CCU products and services; strong lending and underwriting skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Live the First Community Credit Union Mission, Vision and Values within the organization and our communities.
Provide leadership to teller staff to maximize their performance, help advance their growth and development, and achieve the credit union's goals. Assist in branch services and operations as needed to serve our members, including teller backup, if needed. Instill an energetic, world-class service and sales culture that continually strives to improve the way we serve our members. Build
strong relationships with new and existing members that lead to sales, cross-sales and sales referrals. Identify member needs and align products and services that help achieve their financial goals and those of the credit union.
Strong outbound calling to assist in promoting a sales culture within the credit union. Mentor and motivate front-line staff. Assist Branch Manager or Senior Management in day to day operations. Follow the established First CCU lending policy and underwriting guidelines. Open new accounts including share draft accounts, certificates, individual retirement accounts, and various club accounts. Counsel with members on loan problems; changes in terms of payments;
repayment schedules and release of collateral. Counsel with members on purpose, amount and payment terms.
Take and review loan applications and make recommendations to Senior Lending staff for the disposition of all other loan applications. Obtain credit ratings, as required. Close and process loan requests, obtain information on collateral offered, secure and verify signatures and witnesses on documents. Review and update information on member record file, including credit rating, check accuracy of loan screens and documents. Review record of collateral insurance on loan and request of insurance coverage from members. Notify vendor to place security interest of credit union on titled documents, request discharge of security interest from holder as required.
Disburse checks on approved loans. Record information in member file on approved or rejected loan applications, extension agreements, release of security and deferred payments.20. Answer telephone requests for loan information and the credit union's products and services.21. Follow all state and federal laws and regulations.22. Assist in promoting a positive credit union image during non-working hours.23. Perform other duties and responsibilities as assigned or deemed necessary in order to meet the credit union's goals and objectives.
Passionate and enthusiastic. Strong leadership skills; including planning, organizational, communication, mentoring, coaching, staff development, and goal setting. World-class service skills. Intermediate knowledge of credit union products; services; loan policies and procedures. Strong sales and sales coaching skills. Knowledge of federal and state regulations relating to credit union operations management. Knowledge of Microsoft Office applications. Knowledge of intermediate math (calculations and concepts involving decimals, percentages, fractions, etc.
) Availability to work weekends and extended hours, as needed. Availability to attend special off site sales events and credit union functions, as needed. Outgoing personality, with the ability to ask for new business and capable of making outbound phone calls. Works well with others and follows directions. Able to work independently. Detail oriented. Willing to make underwriting decisions. Education and Experience: This position requires a high school education. This position is also required to become a notary. Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act.
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degree of accuracy.
Maintain accurate transactional records while providing exceptional service to all members. The ideal candidate will be outgoing with outstanding communication skills, the ability to multi-task, and a passion for helping others! The hiring hourly wage for this position starts at $16.00 per hour.
Pay is commensurate with experience. Premium Pay for hours worked on Saturday. Essential Duties and Responsibilities: Professional, well-developed interpersonal skills necessary for serving credit union members and projecting a positive image as a representative of the credit union. Greet and welcome members to the credit union in a courteous, professional, and timely
manner, providing prompt, accurate, and efficient member transactions Maintain an up-to-date comprehensive knowledge on all credit union products and services that are handles or promoted by tellers.
Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules, and regulations for the teller area, including robbery procedures Examine checks for endorsements and to verify other information such as dates, financial institution names, identification of the person receiving payment and the legality of the document Provide members with account status, including current balances and loan payoffs Promote, explain and cross-sell all products and services offered
by the credit union Receive payments and ensure the payments match balances due.
Enter payments into computer. Generate member receipts Respond to members’ requests, problems, and complaints, and/or direct them to the proper person for specific information and assistance Provide routine information on credit union services and policies including eligibility for membership, types of credit union accounts, current dividend rates, locations, office hours, and telephone numbers Count currency, coins and checks received, by hand or using currency-counting machines Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet.
Research discrepancies. Report any discrepancies to the supervisor as necessary. Report malfunctions of teller computer and other equipment used at the teller station. Ensure that the teller station is properly stocked with forms, supplies, brochures, etc. Process depository bags and record proper information according to credit union procedures Issue personal money orders and cashier’s checks, VISA travel card and gift cards and redeem U. S. Savings bonds, · Perform all duties in accordance with the credit union’s service standards, operations policies, and procedures, and in compliance with applicable state and federal laws and regulations.
· Identify reportable transactions and activities under the Bank Secrecy Act (BSA), its implementing regulations, and Unison’s Anti-Money Laundering program. Comply with requirements under Unison’s Member (Customer) Identification Program (CIP), Fin CEN 314a procedures, and OFAC regulations and sanction programs An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications: Professional, well developed interpersonal skills necessary for assisting credit union members and projecting a positive image as a representative of the credit union Experience in the teller and/or member service area of a credit union or financial institution is preferred as well as previous customer service and cash handling experience Effective oral communication skills to converse with members in person and over the telephone in a pleasant, friendly, and courteous manner. Attention to detail and good organizational skills are a must Ability to perform duties and make decisions under sometimes stressful situations Basic computer skills are required Strong math skills – Ability to add, subtract, multiple, or divide quickly and accurately.
Core Values that include: Integrity, Honesty and Confidentiality Education and Experience: High school diploma or equivalent Full Time Benefits: Health, Dental and Vision Insurance Life Insurance and Short & Long-Term Disability Voluntary Life and Dependent Life Insurance Retirement Plan – Generous Profit Sharing along with 401(k) and Roth options. PTO/Vacation/Holiday Pay Employee Assistance Program Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to use a keyboard to enter text or data into a computer or other machine by means of a keyboard.
Specific hearing abilities required by this job include the ability to hear, interpret and understand speech and/or other sounds to assist our credit union members. Specific vision abilities required by this job include the ability to see details at close range most often from a computer screen. This position requires manual dexterity, occasionally lift and/or move up to 25 lbs. bending, stooping, and standing for extended periods of time.
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Working Environment: Work is performed in an indoor office environment. This position uses standard office equipment, such as but not limited to, computers, check scanner, coin counter, TCR – Teller Cash Recycler, Drive thru canister equipment, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is moderate. The work characteristics described here are representative of those individual encounters while performing the essential functions of this position.
Position Type/Expected Hours of Work: Full time (Approx. 40 hours/week) or Part Time (Approx. 20-25 hours/week) Schedule consist of working a variety of Unison Credit Union’s hours. Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Unison Credit Union retains the discretion to add duties or change the duties of this position at any time. Equal Opportunity Employer If you are qualified for this position and would like to apply, then complete an online application using this link: www. unisoncu. org/about-us/careers/. If you would like to submit a resume, send one to: Human Resources Unison Credit Union P. O. Box 260 Kaukauna, WI 54130 Email: Job Types: Full-time, Part-time Pay: From $16.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Profit sharing Vision insurance Experience level: Under 1 year Physical setting: Office Schedule: 8 hour shift Monday to Friday Weekends as needed Work Location: In person
organization and first contact for members. MSRs provide superior service and an awesome experience to all members, offering a full range of products and services through meaningful conversations. Join us at Prospera Credit Union and become part of a team that is passionately committed to providing personal, tailored financial guidance to each of our members.
At Prospera Credit Union, people aren't just numbers or transactions and you won't be treated that way either. We currently have opportunities for Full-Time Member Service Rep/Teller at our Ballard/North Appleton Location: Full-time = 40 hours per week Must be available to work within the hours of 7:15AM - 5:15PM weekdays (until
5:45p Thursdays) Must be available to work on Saturdays from 8:45AM - 12:15PM (rotational with other branch staff) Bilingual (English/Spanish) is a big plus for these roles As a member of our dynamic team you will be responsible for: Providing professional, friendly and personalized member service during each interaction.
Act as the face of the organization and one of the first points of contact for our members Accurately processing a variety of financial transactions (deposits, withdrawals, advances, loan payments, etc. ). Creating conversations with members to help identify their needs Providing information and education about various products and services Making appropriate referrals,
suggestions and referrals to other team members who specialize in different areas such as loans, investments, mortgages, etc.
Understand and accountable for executing all job functions in a way that is consistent with all requirements of Bank Secrecy Act (BSA) and the USA Patriot Act/Customer Identification ACT (CIP) Other duties as assigned What could make YOU a great candidate for this opportunity? A passion for helping people and being part of an awesome team Excellent verbal communication skills Strong attention to detail Retail experience High School Diploma or GED Teller experience is helpful but not necessary Cash handling experience is a plus but we will train Bilingual (English / Spanish) preferred Working knowledge of basic math, including the ability to balance cash drawer activities Ability to work independently as well as contribute positively to the team environment Ability to hear, assimilate and solve problems quickly, using a member service approach ~Don't meet all the desired qualifications?
We are dedicated to building a diverse, inclusive and authentic workplace so if you're excited about this role but your past experience doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
~ If you are looking for a great opportunity to join a growing team, let's talk! We offer competitive compensation, an excellent benefits package and a fun, family-oriented culture. Prospera Credit Union is a local, member-owned financial institution in the Fox Valley area. We offer competitive compensation, an excellent benefits package and the opportunity to work in a fun, friendly, team-oriented atmosphere. Life is short. Work somewhere awesome! _ _ Prospera Credit Union is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran status.
Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
organization and first contact for members. MSRs provide superior service and an awesome experience to all members, offering a full range of products and services through meaningful conversations. Join us at Prospera Credit Union and become part of a team that is passionately committed to providing personal, tailored financial guidance to each of our members.
At Prospera Credit Union, people aren't just numbers or transactions and you won't be treated that way either. We currently have an opportunity as a Part-Time Member Service Rep/Teller at our Ballard/North Appleton Location: Part-Time: 20 hours per week Must be available to work within the hours of 7:15AM - 5:15PM weekdays (until
5:45PM on Thursdays) Must be available to work on Saturdays from 8:45AM - 12:15PM (rotational with other branch staff) As a member of our dynamic team you will be responsible for: Providing professional, friendly and personalized member service during each interaction.
Act as the face of the organization and one of the first points of contact for our members Accurately processing a variety of financial transactions (deposits, withdrawals, advances, loan payments, etc. ). Creating conversations with members to help identify their needs Providing information and education about various products and services Making appropriate referrals, suggestions and referrals to other team members who
specialize in different areas such as loans, investments, mortgages, etc.
Understand and accountable for executing all job functions in a way that is consistent with all requirements of Bank Secrecy Act (BSA) and the USA Patriot Act/Customer Identification ACT (CIP) Other duties as assigned What could make YOU a great candidate for this opportunity? A passion for helping people and being part of an awesome team Excellent verbal communication skills Strong attention to detail Retail experience High School Diploma or GED Teller experience is helpful but not necessary Cash handling experience is a plus but we will train Bilingual (English/Spanish) preferred but not required Working knowledge of basic math, including the ability to balance cash drawer activities Ability to work independently as well as contribute positively to the team environment Ability to hear, assimilate and solve problems quickly, using a member service approach ~Don't meet all the desired qualifications?
We are dedicated to building a diverse, inclusive and authentic workplace so if you're excited about this role but your past experience doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
~ If you are looking for a great opportunity to join a growing team, let's talk! We offer competitive compensation, an excellent benefits package and a fun, family-oriented culture. Prospera Credit Union is a local, member-owned financial institution in the Fox Valley area. We offer competitive compensation, an excellent benefits package and the opportunity to work in a fun, friendly, team-oriented atmosphere. Life is short. Work somewhere awesome! _ _ Prospera Credit Union is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran status.
Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
with staffing in any of our Green Bay locations. Occasional travel to our other branches may be required. Ideal candidates must have flexible availability to work a varied schedule which will include Saturdays, be passionate about member/customer service and thrive in a team and results oriented environment.
Preferred candidates will possess previous cash handling, customer service and/or teller experience. Knowledge of credit union products and services is a plus. Branch Hours: Mon. - Fri. 8:00am- 5:30pm, Sat 9am -Noon Fox Communities Credit Union is a $2.5 billion in assets community-based credit union serving more than 115,000 members at over 20 locations. We take pride in being a
progressive, member-owned, full service financial institution dedicated to serving the community. Fox Communities Credit Union believes our team members are our most important asset.
We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, and paid time off! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now! Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Enthusiastically support the Bank sales function by providing exceptional service to internal and external customers of the Bank. Assist customers and potential customers regarding bank products and services. Promote and sell Horicon Bank products and services and make referral suggestions when appropriate.
Accept and process deposits, withdrawals, transfers, night deposits, mail and ATM transactions. Cash checks, process loan payments and sell Cashier's Checks. Accurately balance teller cash drawer according to established bank procedures. Maintain all audit requirements. Demonstrate understanding and knowledge of Universal Teller programs and systems. Additional Duties and Responsibilities:
Update knowledge and develop professionally by participating in internal and external training. May act as a peer mentor or field trainer to new universal tellers, as needed.
Work closely with the Teller Trainer to ensure an efficient and positive teller training experience. May order bank cash; assist in balancing and maintaining vault, ATM and coin machines. Support branch operations by efficiently completing tasks as needed. May assist with check ordering, branch supply ordering, scheduling vendor maintenance, reviewing of cameras, monthly and quarterly branch audits, maintenance of debit cards and perform other duties as necessary to fulfill the responsibilities of this role, or to
assist in other areas of the bank. Knowledge, Skills, and Abilities: High school diploma or equivalent required.
Cash handling experience a plus. Basic mathematical skills (add, subtract, multiply, divide) required. Computer literacy including experience with Office Suite, MS Word, Excel, and other computer software products. Exceptional customer service skills and good communication skills are necessary to address customer inquiries and resolve conflict in the most appropriate manner while positively representing the bank. Ability to plan and prioritize work, exercise good judgment in all areas of responsibility, and work effectively under pressure and deadlines.
Collaboration/teamwork amongst departments, accuracy, attention to detail and safeguarding of confidential information is required. Working Conditions: Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours, may include some evenings and weekends, and average 20-29 hours a week. Some out of town travel may be required.
include Saturdays, be passionate about member/customer service and thrive in a team and results oriented environment. Preferred candidates will possess previous cash handling and or teller experience. Knowledge of credit union products and services is a plus.
Branch Hours: Mon. - Fri. 8:00am- 5:30pm, Sat 9am -Noon Fox Communities Credit Union is a $2.5 billion in assets community-based credit union serving more than 115,000 members at over 20 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community. Fox Communities Credit Union believes our team members are our most important asset. We offer a great team environment,
competitive salary and an excellent benefit package which includes, medical, dental & vision insurance, 401k (Roth and Traditional), which includes company contributions including match, and paid time off!
As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now! Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.