Location: Phoenix, AZ
Company: Virtualvocations
and services Required Qualifications: Proven leadership experience in customer account management within a B2B, high-growth scale-up business Strong knowledge or interest in Payments and Marketplaces Ability to think critically and develop innovative solutions based on data and analytics Exceptional communication skills, including presenting to executives and customers Passion for staying up to date with industry trends in financial technology and payments
and handle requests Maintain up-to-date knowledge of insurances and referral partners, and participate in process improvement activities Required Qualifications: High School Diploma or equivalent 3+ years of customer service experience and 2 years of medical office/healthcare operations experience Knowledge of insurance verification processes and mental health professional licenses High attention to detail with exceptional organizational skills Proficient with technology platforms and systems, including Google Suite
Conduct statistical, economic, and financial research from data to evaluate performance and make recommendations Qualifications: Bachelor's degree in Statistics, Operations Research, Physics, Computer Science, Economics, Business, Clinical or similar field Master's degree preferred Experience with Snowflake and enterprise statistical and BI tools such as Cognos, Tableau, Qlick View, Excel Power Pivot, or SSRS Proficiency in programming languages such as SAS, SQL, R, or STATA Knowledge of ETL & Data Warehousing
