Client Success Specialist

and mentor production leads and technical director to ensure high-quality game releases Qualifications: Proven executive leadership experience in the gaming industry Track record of launching successful service games Ability to mobilize cross-functional outcomes in a collaborative manner Strong business acumen and understanding of game development process Experience in finding product market fit is a plus

experience BA/BS from an accredited university Proven successful experience selling Software in the Public Sector, ideally Saa S products in the cybersecurity space Strategic leadership experience in a startup or entrepreneurial environment Experience managing and developing Public Sector Sales & Success teams

of experience in Customer Support, Account Management, or Project Management Experience using a CRM software tool Experience in project management or change management Proficiency with Excel and data management

documentation on authorizations and referrals Required Qualifications: High School diploma or GED Understanding of medical terminology and insurance preferred Entry-level position typically requiring little or no previous experience Ability to remain up-to-date on healthcare, authorization processes, policies and procedures Compliance with all policies and standards