Location: Chicago, IL
Company: CNA
Cyber, Technology and Media Liability, and Miscellaneous Professional Liability (MPL). This role will have primary focus on Cyber, Technology, Media and MPL claims. The file handling will involve both primary and excess policies with an emphasis on primary, involving a diverse portfolio of businesses over several industries.
The ideal candidate has an appreciation for the customer, ensures best-in-class service and is accustomed to acting with a sense of urgency. This individual contributor position works under general direction, and within broad authority limits, to manage claims with high complexity and exposure. Responsibilities include the coordination of all claim resolution activities
in accordance with company guidelines and quality and customer service standards. The individual must be organized, able to pivot amongst competing prioritized tasks during the day and have excellent verbal and written communication skills.
We are open to all CNA office locations with a strong preference for Chicago, IL or New York (New York City, Tarrytown and/or Melville). JOB DESCRIPTION: Job Description Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of moderate to high complexity and exposure claims by following company protocols to verify policy coverage, conduct investigations, develop and employ
resolution strategies, and authorize disbursements within authority limits.
Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing regular, timely updates and responding promptly to inquiries and requests for information. Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. Conducts focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, and working with experts or other parties, as necessary, to verify the facts of the claim.
Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts by identifying and collaborating with resources that are needed to effectively resolve claims. Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim, negotiating settlements and escalating to manager as appropriate.
Contributes to expense management by timely and accurately resolving claims, selecting and actively overseeing appropriate resources, and delivering high quality service. Identifies and addresses subrogation or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Recovery or SIU resources for further investigation. Achieves quality standards on every file by following all company guidelines, achieving quality and cycle time targets, ensuring proper documentation and issuing appropriate claim disbursements. Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
May serve as a mentor/coach to less experienced claim professionals. May perform additional duties as assigned. Reporting Relationship Complex Claims Director Skills, Knowledge & Abilities Solid working knowledge of the insurance industry, products, policy language, coverage, and claim practices. Solid verbal and written communication skills with the ability to develop positive working relationships, summarize and present information to customers, claimants and senior management as needed.
Demonstrated ability to develop collaborative business relationships with internal and external work partners. Ability to exercise independent judgement, solve moderately complex problems and make sound business decisions. Demonstrated investigative experience with an analytical mindset and critical thinking skills. Strong work ethic, with demonstrated time management and organizational skills. Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment at high levels of productivity. Developing ability to negotiate low to moderately complex settlements.
Adaptable to a changing environment. Knowledge of Microsoft Office Suite and ability to learn business-related software Demonstrated ability to value diverse opinions and ideas Education & Experience: Bachelor's Degree or equivalent experience. JD preferred. Typically a minimum four years of relevant experience, preferably in claim handling or in an law firm. Experience with cyber, tech, miscellaneous professional liability claims strongly desired Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience.
Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. Professional designations are a plus (e. g. CPCU) Experience with handling claims or legal matters around Cyber, Technology, Media, or MPL is a plus. #LI-MH1#LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In California, Colorado, Connecticut, New York and Washington, the national base pay range for this job level is $71,000 to $133,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit . CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact xyz X@. Requisition #: R-29446ahf9io63
in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. How you will make an impact: Creates and maintains databases to track business performance. Analyzes data and summarizes performance using summary statistical procedures.
Develops and analyzes business performance reports (e. g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. Creates and publishes periodic reports, as well as any necessary ad hoc reports. May require taking business issue and devising best way to develop appropriate diagnostic and/or tracking data that will translate business requirements into
usable decision support tools. May make recommendations based upon data analysis. Provides analytic consultation to other business areas, leadership or external customers.
Data analysis and reporting encompasses a much higher level of complexity Minimum Qualifications: Requires a BS/BA degree in related field and a minimum of 5 years experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: Experience with relational databases and knowledge of query tools and statistical software is strongly preferred. Ability to manipulate large sets of data strongly preferred. Please be advised that Elevance
Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.
Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.
Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health.
We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.
Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
impact analyses for management reporting. How you will make an impact: Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making.
Analyzes and designs solutions to address varied and highly complex business needs. May collaborate with businesses and technical areas to implement new or enhanced products. May require strong knowledge of products as well as our internal business models and data systems. May coordinate with external audits as appropriate. Acts as the central contact with internal departments and external
auditors. Minimum Qualifications: Requires a BS/BA degree in Statistics, Economics, or Business Administration and minimum of 8 years of relevant experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences: Experience providing leadership in evaluating financial performance of complex organizations strongly preferred. Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills strongly preferred. Ability to work independently and draw up plans to address issues/concerns strongly preferred. Please be advised that Elevance Health only accepts resumes
for compensation from agencies that have a signed agreement with Elevance Health.
Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.
Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health.
We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler.
We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.
Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, check out our Candidate Guide. We are seeking a dynamic and results-driven Cross-Functional Services Consultant who also excels in Technology Business Analysis and Relationship Management to join our team.
In this dual role, you will be instrumental in ensuring the seamless management of critical incidents and major outages while also nurturing strong relationships with our internal customers and stakeholders. Your expertise in Incident Management, process improvement, and effective communication will be pivotal
in driving operational efficiency and delivering exceptional service while fostering strong business relationships. JOB DESCRIPTION: Key Responsibilities: Major Incident Management: Working with our Managed Service Providers (MSP), oversee all aspects of Incident Management to ensure rapid and effective resolution of critical incidents.
Maintain proactive and transparent communication regarding outages, providing timely updates to internal teams, stakeholders, and clients. Communicate major incident outage details and status updates to CNA stake holders. Identify opportunities for enhancing efficiency in major incident management processes and lead initiatives to implement improvements.
Business Analysis Analyze IT consumption patterns and trends to identify opportunities for cost optimization and innovation.
Research and evaluate new technologies and solutions that can enhance business capabilities and performance. Collaborate with business stakeholders, IT leaders, and vendors to define service improvement opportunities. Develop and deliver reports, dashboards, and presentations to communicate IT insights and recommendations to senior management and key decision-makers. Establish and maintain IT standards, policies, and best practices to ensure quality, security, and compliance of IT solutions and services. Cross-Functional Collaboration: Collaborate closely with cross-functional teams and MSPs during major incidents, acting as a central point of coordination to expedite incident resolution.
Root Cause Analysis (RCA): Contribute valuable insights to the Root Cause Analysis (RCA) team, assisting them in uncovering and addressing the underlying causes of incidents. Stay up to date with industry best practices and emerging trends in incident management and cross-functional collaboration. Business Relationship Management: Build and nurture strong, collaborative relationships with internal customers and stakeholders to understand their needs, align our services with their goals, and act as a trusted advisor.
Drive projects improving the technology services at CNA facilities. Coordinate projects for Corporate Real Estate teams in CNA. May perform additional duties as assigned. Reporting Relationship Typically reports to Director or above. Skills, Knowledge & Abilities Relationship Management: Proven ability to build and maintain strong business relationships, acting as a liaison between clients and internal teams. Incident Management: Proven experience in coordinating with multiple teams during major incidents. Communication: Excellent communication skills, both written and verbal, with the ability to convey complex technical information clearly and concisely to business.
Collaboration: Demonstrated ability to work collaboratively with cross-functional teams, service providers, and clients in a fast-paced environment. Analytical Skills: Analytical mindset with the capability to backss incident management processes, identify areas for enhancement, and implement effective solutions. Education & Experience Education: Bachelor's degree in a relevant field or equivalent practical experience. #LI-MF1#LI-Remote CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process.
To request an accommodation, please contact xyz X@. Requisition #: R-30986ahf9io63
package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, check out our Candidate Guide. The Senior Vendor Consultant is accountable for the execution of relevant supply category strategy for a CNA function and supplier management activities including consulting, performance trends, issue management, corrective action plans, and process improvements for all assigned supplier categories.
This role will manage suppliers using Performance, Contract, Finance, Risk and Relationship to support a corresponding line of business. The role will have accountability for coordinating
moderate to high complexity business requirements and the sourcing negotiation and contracting for new/potential suppliers. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Collaborate with functional line of business to develop Category Strategy by identifying their product and service requirements, provide supply market insights to form a short & long term view.
Provide input and recommendation into the appropriate strategies and levers to apply to procure products and services at the optimal terms and pricing. Execute on the identified sourcing strategy and applying the identified sourcing levers through
RFPs, soft-market-tests, and other mechanisms. Recommend plans for negotiating with suppliers to achieve improved terms and pricing, such as by conducting a thorough due diligence of supplier incentives and pain points, assigning roles for the negotiations, level-setting on the desired outcomes, scenario planning, etc.
Participate with EPG to execute the negotiations strategy Liaisons with necessary groups to obtain approval of contracts according to the agreed upon terms and pricing; this includes but is not limited to Line of Business, IT and Procurement. Manages supplier relationships utilizing the five pillars of supplier management including Performance, Contract, Finance, Risk and Relationship Manages suppliers service effectiveness to ensure that related goals and contracted service levels are met or exceeded.
Investigates issue management including identifying problems, root cause analysis, securing relevant information, and recommending solutions. Provides financial oversight including overtime cost, invoice validation and service credit monitoring. Identifies and mitigates risk exposure through engagement with 3rd parties, regular risk tracking, recommending contingency and business continuity plans, and tiering supplier according to their risk exposure for the enterprise.
Acts as a change agent to others. May perform additional duties as assigned. Reporting Relationship Director or above Skills, Knowledge & Abilities Strong knowledge of specialty area as well as solid knowledge of departmental sourcing practices and procedures as they relate to the organization. Knowledge of Microsoft Office Suite as well as other business-related software Excellent negotiation, verbal and written communication skill. Good interpersonal skills and the ability to work independently and with personnel at all levels. Ability to prioritize and manage multiple tasks and projects.
Must be results and detailed oriented with strong analytical and problem solving skills. Education & Experience 1. Bachelor's degree or equivalent experience.2. Typically a minimum of five to eight years of work experience in supplier management. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact xyz X@. Requisition #: R-30306ahf9io63
their products or services -Cold call and hunt for new potential clients to offer our marketing services in the Aurora, Illinois area. -Prepare and deliver sales presentations to new and existing customers om the Aurora, IL area -Conduct research on customers to determine if there is a mutual fit for both parties.
Please apply directly to this post with your resume. Aurora, IL
