Location: Phoenix, AZ
Company: Reliance Heating & Air Conditioning
service skills, have strong attention to detail, Excel experience, plus you are looking for a great company culture where you are well taken care of for your hard work. then you have come to the right place! We spend more of our awake hours at work than we do at home, so it matters where you punch in!
Reliance is an incredible place to work. We work with a terrific coaching company and are very goal-oriented. The management team is motivated, driven and are encouraging to our team members. Each team drives RESULTS! Each department holds weekly meetings where ideas are heard and often considered. Communication is very open here, making it a wonderful place to go to work. We also have a
newly remodeled beautiful office space and kitchen to come to everyday! We are seeking an experienced service coordinator/dispatcher. This position requires strong customer service skills and the ability to handle multi-tasking and all scheduling of technicians.
A successful candidate will be detail-oriented and enjoy project management! If this sounds like an intriguing position for you, please apply to come join our team! Work Hours : Monday-Friday 40 hours/wk (time varies based on season) Pay Scale : $23-27/hr, DOE Plus Spiffs! What we offer you: Health insurance plus life insurance 401k benefits 7 Paid holidays Paid vacation An amazing newly remodeled facility to work in Company outings
for employees and families Team Building events To qualify for this position: Highschool education or equal Valid Social Security Enjoy interacting with customers and coworkers Desire to perform at a high standard Be able to pass a background and drug test 3+ years' experience in administrative and/or customer service/dispatch 1+ years' experience in HVAC industry, preferred but not required Excel experience required Advanced customer service skills; good communication both written and verbal Good manipulation skills to operate computers and office equipment Strong interpersonal skills Energetic personality Positive " can do" attitude Experience in Service Titan software would be a plus We do have a dog that comes occasionally to the office, so if you have an allergy to animals this may not be the place for you ?service, service dispatcher, dispatcher, customer service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, hvac dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinator
to understand their needs, offer assistance and demonstrate Scotts' products. This position will require the merchandising of Scotts products by restocking shelves, racks, displays; cleaning and facing product; repairing or removing damaged items; re-labeling grass seed and other products to ensure Scotts products are on display and in saleable condition where consumers can find them and purchase them.
Counselors provide demonstrations, counseling sessions and promotional events as needed. May be responsible to service multiple locations throughout assigned territory. Key Work Performed Understand consumers' needs and recommend Scotts' products to fill their needs. Answer consumers' questions
about lawn and garden care Demonstrate how all Scotts products will meet the consumers' needs Provide product recommendations and product knowledge to both consumers and retail customer associates Display and distribute sales related materials as needed (e.
g. rebate coupons, point of purchase (POP) materials, etc. ) Downstocking products when needed Provide consumer counseling sessions including lawn and garden educational clinics, promotional events and in-aisle consumer education as needed. Complete all required on-line reports in a timely and accurate manner. (e. g. time sheets, surveys etc. ) Minimum Requirements At least 18 years of age High school diploma or equivalent preferred
Previous retail experience preferred Previous selling experience preferred Previous consumer interaction experience preferred Strong initiative, self-motivation, and be able to work independently with little or no supervision Ability to effectively communicate to understand consumer needs and be able to explain how Scotts' products can fill those needs.
Provide detailed product information, as appropriate, to respond to consumer questions and concerns Ability to work evenings and weekends during in-season periods Basic computer skills to be able to navigate a web-based time entry system to enter time worked each day Ability and willingness to learn about Scotts products and retail partner store procedures and processes Ability to occasionally lift, push and pull up to 60 lbs.
Ability to occasionally climb an 8'-12' safety ladder while carrying product Willingness and ability to be exposed to changes in temperature and humidity including indoor/outdoor working conditions Willingness to submit to The Scotts Company pre-hire screening, which includes drug screen, criminal history check, social security validation, automobile insurance verification and Motor Vehicle Request (MVR) check Possession of a valid driver's license and reliable transportation.
May have to transport point of purchase (POP) signage and travel to additional stores. Daily access to the Internet Ability to provide your own sturdy leather shoe to be used while in stores. Completion of all required on-line training courses within appropriate time period (e. g. policies, procedures, product knowledge etc. ) PLEASE APPLY USING THE BELOW APPLICAITON LINK www. scotts.
