Location: Phoenix, AZ
match - fully vested from day 1 100% Gym fee reimbursement up to $75/month 100% Tuition Reimbursement Up to $5,250 $1200/yr student loan repayment Plus a great schedule with NO WEEKENDS!
Target hiring range $17/hr - $23/hr (Depending on experience and prior to any incentives this position is eligible for) This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 Please be advised that this is NOT a remote position.
The person who fills this role will work in-office. We are especially in search of bilingual candidates (Spanish/English) Hours: Scheduled hours will be sometime between 8:00 AM - 6:00 PM Monday through Friday and will be determined
based on business needs. Our ideal candidate A Member Care Rep I utilizes positive and professional communication and multitasking skills when receiving members' calls, determining the nature of members' business, providing information, and/or directing members to appropriate person or department.
A typical day might include the following Provides members with account balance, activity, and history upon members' request. Performs transactions, check withdrawals, transfers, and account maintenance. Assists with dividend verification, common inquiries, non-sufficient funds (NSF) checks, and statement copies. Performs loan payments, term calculations, and loan payoff information. Informs
members of savings, checking, money market, share certificates, individual retirement account (IRA), and club account features and benefits.
Provides documents as requested by members. Performs research to resolve escalated issues. Assists members with explanations of transactions on accounts. Sets up member access to online banking and telephone banking. Maintains knowledge of Credit Union's field of membership. Assists members with deposit account rates, stop payment orders, check copies, overdraft line of credit advances, and courtesy pay. Coordinates with branches to schedule member appointments. Explains, promotes, and informs members of Credit Union products and services.
Attends assigned team meetings and/or training sessions. Education and/or Experience High school diploma or General Educational Development (GED). One (1) year customer service or call center experience. Bilingual (Spanish/English), experience in a financial institution/credit union call center environment, and/or teller/banker experience a plus. Knowledge, Skills, and Abilities Excellent verbal/written communication skills. Why join the One AZ team? Our culture is one-of-a-kind! You'll be joining a team of friendly, hardworking, helpful associates with the same mission guiding all that we do: We exist to improve the lives of our members, our associates and the communities we serve.
We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, interaction (including pregnancy), age, physical or mental disability, veteran or military status, genetic information, interactionual orientation, gender identity, or any other legally recognized protected basis under federal, state, or local law. We offer robust benefits including low-cost medical, dental and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program among many others.
Take a look at our career page for detailed benefit information: /about/careers Additional Notes: Candidates for this position will be required to sign an authorization for One AZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.
Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). Any individual who meets the definition of a mortgage loan originator and is employed by a federal agency-regulated institution will need to be registered on NMLS. For more details: jobs-search. org/finance_phoenix-c424818/customer-service-rep-phoenix_i1970362540
to understand their needs, offer assistance and demonstrate Scotts' products. This position will require the merchandising of Scotts products by restocking shelves, racks, displays; cleaning and facing product; repairing or removing damaged items; re-labeling grass seed and other products to ensure Scotts products are on display and in saleable condition where consumers can find them and purchase them.
Counselors provide demonstrations, counseling sessions and promotional events as needed. May be responsible to service multiple locations throughout assigned territory. Key Work Performed Understand consumers' needs and recommend Scotts' products to fill their needs. Answer consumers' questions
about lawn and garden care Demonstrate how all Scotts products will meet the consumers' needs Provide product recommendations and product knowledge to both consumers and retail customer associates Display and distribute sales related materials as needed (e.
g. rebate coupons, point of purchase (POP) materials, etc. ) Downstocking products when needed Provide consumer counseling sessions including lawn and garden educational clinics, promotional events and in-aisle consumer education as needed. Complete all required on-line reports in a timely and accurate manner. (e. g. time sheets, surveys etc. ) Minimum Requirements At least 18 years of age High school diploma or equivalent preferred
Previous retail experience preferred Previous selling experience preferred Previous consumer interaction experience preferred Strong initiative, self-motivation, and be able to work independently with little or no supervision Ability to effectively communicate to understand consumer needs and be able to explain how Scotts' products can fill those needs.
Provide detailed product information, as appropriate, to respond to consumer questions and concerns Ability to work evenings and weekends during in-season periods Basic computer skills to be able to navigate a web-based time entry system to enter time worked each day Ability and willingness to learn about Scotts products and retail partner store procedures and processes Ability to occasionally lift, push and pull up to 60 lbs.
Ability to occasionally climb an 8'-12' safety ladder while carrying product Willingness and ability to be exposed to changes in temperature and humidity including indoor/outdoor working conditions Willingness to submit to The Scotts Company pre-hire screening, which includes drug screen, criminal history check, social security validation, automobile insurance verification and Motor Vehicle Request (MVR) check Possession of a valid driver's license and reliable transportation.
May have to transport point of purchase (POP) signage and travel to additional stores. Daily access to the Internet Ability to provide your own sturdy leather shoe to be used while in stores. Completion of all required on-line training courses within appropriate time period (e. g. policies, procedures, product knowledge etc. ) PLEASE APPLY USING THE BELOW APPLICAITON LINK www. scotts.
