Location: Los Angeles, CA
Company: Unifi
Requirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Utilizes computer software to track and catalog luggage. Handles customer interaction with class in an efficient, effective, and professional manner. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications Must be a local (in-state) resident.
High School diploma or GED. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Must be able to carry heavy items up and down jetway stairs. Must be able to be
alert to moving vehicles or aircraft and use radio equipment. Benefits We provide competitive compensation i.
e. a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement! " Unifi Aviation LLC. is committed to equal opportunity employment regardless of race, color, ancestry, religion, interaction, national, origin, interactionual orientation, age, citizenship, marital status, disability or veteran status. "
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- Reserving accommodations for Vacation Club Members and Guests, as well as arranging exchange reservations with Interval International and other exchange companies. - Providing guidance to members to help them make the most of their membership benefits.
- Collecting annual maintenance fees, banking fees, and cancellation fees. - Managing members' accounts and ensuring compliance with Club Rules & Regulations. - Assisting with general office tasks and projects as needed. - Being bilingual in Spanish is a requirement. Note : Exceptional phone etiquette, a friendly and outgoing demeanor, strong customer service skills, attention to detail, organizational skills, punctuality, and a strong
work ethic are essential qualities for this role. Requirements : - Customer service experience- Familiarity with Zen Desk- Punctuality, dedication, enthusiasm, and a positive attitude- Strong customer service background and computer skills, with a minimum typing speed of 45 words per minute Desired : - Previous experience in a call center would be an advantage.
Pando Logic. Keywords: Customer Service Representative, Location: Lake Forest, CA - 92630 , PL: 577966759 Associated topics: agent, associate, call center, call center specialist, customer care specialist, customer service representative, intern, rep, service, support
