Location: Mountain Home, ID
Company: Treasure Lake, Lp
complimentary internet services (within service area), and a benefit package including medical, vision, dental and 401k. Essential functions of the position may include, but are not limited to, the following: Provide inbound telephone support to potential customers and to customers requesting information or experiencing technical difficulties and equipment problems, in order to reduce service calls and improve customer satisfaction.
Enter billing payments into the billing system and ensure reconciliation of cash drawer and payment entry on a daily basis. Research status of installation and service calls in order to resolve customer inquiries/complaints; research misapplied payments, billing
and service adjustments. Communicate with customers in order to respond to questions; resolve service concerns; provide rate and programming information; initiate upgrade of current service and sell our products and services.
Responsible for technical support/troubleshooting, via telephone and computer, of the high-speed data product (including email and web hosting). Assist in the resolution of advanced level technical problems with troubleshooting procedures/skills. Responsible for adding equipment into billing system accounts, notating the account with proper information as required, to properly execute customer orders, schedule installs and trouble calls, and document customer accounts
on a daily basis. Responsible for providing required documentation for tracking work order status information.
Continually demonstrate and ensure superior customer service. Other functions/duties as assigned. Must be prompt, punctual and have regular attendance. Must be available to work evenings, weekends and holidays. Perform other related duties and tasks as assigned or as become evident.
year Field Techs - 3 weeks of paid vacation in your 1st year Paid training through John Deere University Comprehensive employee benefits plan that includes medical, dental, and vision 401(K) with company match up to 4% Paid company holidays Preferred Requirements At least 2 - 3 years experience as a mechanic working on small engines, diesel, and gas engines, and small hand-held components Experience with John Deere equipment Your New Career at Stotz Equipment Starts Here Stotz Equipment has been family-owned and operated since 1947.
Single-family ownership for over 70 years has helped to create a consistency of service and a commitment to our customers that is unmatched by our competitors.
Stotz Equipment still holds true to its founding values: Quality, Integrity, Loyalty, Caring, and Community. Our purpose is to create a better life for our families, our communities, and those connected to the land.
Stotz Equipment is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. For more details: jobs-search. org/manufacturing_idaho-r782054/shop-and-field-technicians-springfield_i1970363703
confidentiality and professionalism while conveying sensitive information. Adapt to various subject matters, including medical, legal, educational, and social topics. Stay updated on industry-specific terminology and advancements in ASL interpretation.
Maintain clear and concise documentation of interpreted sessions, if required. Collaborate with fellow interpreters and support staff to ensure seamless communication experiences. Qualifications: Proficiency in American Sign Language (ASL) with a strong understanding of Deaf culture. Certification or formal training in ASL interpretation (e. g. RID certification, state licensure). Strong verbal and nonverbal communication skills in both
ASL and spoken English. Ability to remain neutral and impartial during interpretation. Excellent interpersonal skills and the ability to build rapport with clients.
Flexibility to work in various environments, including remote and on-site locations. Previous experience in interpreting preferred but not mandatory. Benefits: Competitive compensation package Medical, dental, vision, life, and disability plans as well as 401k with employer match Tax-free stipends available to those who qualify. To set up an interview, call Alfonso Camero at (470) 489-xyz X, or email me at xyz X@, after submitting your application. For more details: jobs-search. org/customer-service_boise-c428688/job_i1969563121
