Customer Service - Clinical Study Participant - [Work at Home]

Detailed Information

LISTED SITE
  • Location: Elkhart, IN

  • Company: Maxion Research

Customer Service in Elkhart, IN

POPULAR
Lead Customer Service manager
1
Lead Customer Service manager
Elkhart, IN
Dec 20, 2023

Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in Spartan Nash's People First culture, Operational Excellence and Insights that Drive Solutions.

Ready to contribute to the success of our food solutions company? Apply now! Location:120 Sanford School Road, Suite B - Elkhart, Indiana 46514Job Description: Position Summary: This role is responsible to provide and maintain a high standard of customer service in the store's front end operations; to supervise and direct all front end activities in absence of the Customer Service

Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store. Complete all other duties as assigned in a timely manner.

Here's what you'll do: Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies. Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items. Knowledgeable of product locations in the store. Know

the Ad items, special prices, coupon deals or other features that apply to the store's sales program.

Train others to perform all department activities and functions. Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels. Handle spoiled/damaged products per established guidelines. Maintain a clean, attractive and well stocked department. Additional responsibilities may be assigned as needed. Here's what you'll need: High school graduate or equivalent (GED) Proficient Computer (email, spreadsheets, etc) Ability to read, write, comprehend, and interpret documents Accounting/Bookkeeping skills Interpret/Analyze Financials Develop/ Manage Budgets Delegate/Direct/Implement Suggestive Selling/Knowledge of Products Detail Oriented Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently.

While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment. As part of our People First culture, Spartan Nash is proud to offer a robust and competitive Total Rewards benefits package. Spartan Nash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success.

We are committed to providing equal employment opportunities to all individuals. We are not able to sponsor work visas for this position.

POPULAR
Customer Service Representative (1st shift)
1
Customer Service Representative (1st shift)
Elkhart, IN
Dec 23, 2023

services, take orders, and process returns. This role is a mix of customer account management and accurate data entry within the company ERP system. CSRs deliver excellent service to ensure a positive experience for everyone. Essential Functions Data entry for sales orders and quotes integrated into Net Suite (ERP).

Able to read and decipher customer POs Able to accurately enter data into ERP Respond promptly to customer inquiries both via email and telephone. Able to handle complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution. Maintain a positive, empathetic, and professional attitude towards customers always. Process foam

sample requests into Net Suite (ERP). Ability to use a variety of Worldwide Foam resources so questions can be answered accurately. Communicate and coordinate with co-workers when necessary.

Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Competencies Strong verbal and written communication skills. Ability to reach out to talk to customers to ensure their needs are fully understood and met. Pos itive attitude and resilience. Critical thinking and problem-solving.

High attention to detail and accuracy. Work environment Work is performed in a standard office environment.

Physical Demands Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Supervisory Responsibilities None Travel required None Required education and experience High school diploma or G. E. D. equivalent. 2-3 years of experience in a similar position interacting with customers and maintaining accurate and up-to-date customer information. Knowledge of standard office equipment and procedures, superior grammar, spelling, and punctuation. Ability to work independently and efficiently with little or no supervision.

Ability to perform arithmetic calculations involving fractions, decimals, and percentages Preferred education and experience Manufacturing and Industrial experience preferred. ISO Experience a plus Preferred prior experience with utilizing an ERP for day-to-day. Affirmative Action/EEO Statement Worldwide Foam is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, interactionual orientation, age, disability, or if you're parenting the next generation of innovators. We firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Schedule Full-time, Mon-Fri, 8:00am-5:00pm with possible OT as needed FLSA Classification Hourly - Non-Exempt Salary Grade/Level/Family/Range Highly competitive wages offered. Based on experience Simple IRA matching Dental / Health / Vision / Company paid Life insurance PTO after 90 days of service Vacation Company paid holidays Eligible for Bonuses Opportunities for advancement

POPULAR
Front desk supervisor/customer service - hilton
1
Front desk supervisor/customer service - hilton
Elkhart, IN
Nov 29, 2023
POPULAR
BMV Floating Intermittent Customer Service Representative
1
BMV Floating Intermittent Customer Service Representative
Elkhart, IN
Oct 06, 2023

Customer Service In Indiana

1
Field Service Technician
Anderson
Nov 27, 2023
1
Field Service Technician
Auburn
Dec 22, 2023

Us Schust is part of the Scheuch Group and is a family-owned business with headquarters in Austria. We've been engineering innovative air and environmental technology for industrial applications for more than 50 years across the globe. Whether the solutions involve the extraction, dedusting, conveying, flue gas purification or plant manufacturing, Schust is a leading expert in a variety of industries offering its customers application-specific, high-quality solutions to their air and environmental technology issues.

Something About the Position The Field Service Technician (FST) will interact with customers, other FST, engineering, fabrication and installation team members. This position

combines both field and office tasks to insure new and existing customers receive the proper support needed to backss and maintain their Air Pollution Control (APC) systems as required by regulatory and production demands.

The FST will often be the first person of contact and will help identify improvement projects, expansion projects, and uphold continued relationships for our technical services offered. Here's a sampling of what you might encounter on an average day, but as with any other business, our needs evolve daily. Basic troubleshooting, installation, maintenance and repair on designated equipment and APC systems as required by process and design. Completing Preventative Maintenance

and field modifications required within the work order to be performed.

Identifying, ordering, and managing repair parts which required for the operation of the APC equipment. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal schedules, field notes to be utilized for reports and communication to the customer. Continuously update service records in a timely manner to ensure proper completion and follow up as required. Maintaining routine communication with customers to ensure resolution and proper follow-up, assuring we have completed and documented the tasks required. Maintaining tools and test equipment and ensuring they are properly calibrated and in good working condition.

Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales when called upon. Working as a member of the national team to provide efficient service delivery to all accounts within assigned area. Skills You Need to Bring With You From a technical perspective, our ideal candidate will bring the following skills & experience with them: Critical thinking and problem solving. Strong oral and written communications skills. Ability to communicate fluently with the customers and should possess good customer service skills.

Ability to interpret technical issues through the non-technical description provided by their customers. Ability to troubleshoot, test, repair and service Air Pollution Control Systems Project Management skills. Project Management training or supervision experience preferred. Logical skills and ability to prioritize tasks, such as urgency, and/or site safety conditions that require prompt attention. Familiarity with mobile test tools and application of applied math to confirm values of data taken. Familiarity with rules, regulations, best practices and performance standards in industrial construction and air emissions industry.

Ability to work independently, or as part of a team, to meet customer and contract requirements. Knowledge of Microsoft programs: word, excel, etc. Must be able to lift/carry up to 65 lbs. climb, and meet necessary physical capacity to work in a heavy industrial environment. Ability to travel. The assignments will vary from 1 to 5+ days and will require overnight stays and involve travel by driving or flying to the location. High school diploma or GED equivalent required. BS degree in Engineering or relevant trade licensing, certificates, industrial accreditations and work experience within the APC industry, preferred.

Something About our Team We're a collaborative group, getting things done together and enjoy working with each other. Fit is really important to us. We're a group of down to earth people who roll up our sleeves to get the job done; whoever comes to join us should have that same mindset, a sense of humor, a strong work ethic and a ton of self-motivation and energy. Your Care Package We offer a really competitive compensation package, great benefits and the opportunity to progress with us.

If you're interested in learning more, we'd like to hear from you. Hit the apply button, send along your resume for consideration. We're looking forward to hearing from you. Job Posted by Applicant Pro

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