Customer Service Representative

Detailed Information

LISTED SITE
  • Location: Valparaiso, IN

  • Company: The Peoplease Group

Customer Service in Valparaiso, IN

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BMV Floating Customer Service Representative 2
1
BMV Floating Customer Service Representative 2
Valparaiso, IN
Dec 22, 2023

At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.

Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana’s 2023 Top Workplaces

by its employees. The BMV’s mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency.

The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: - Invest in our employees - Engage our customers - Provide sustainable systems - Embrace product innovation Salary Statement : The salary for this position traditionally starts at $31,668.00. A Day in the Life: The essential functions of this role are as follows: Administer skills tests and evaluate driving skills. Assist customers with vehicle/watercraft titles and registration needs. Maintain

compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles.

Attend training classes and/or take certification tests as required. Maintain privacy of customer and all related records Substitute for Customer Service Representatives as needed. Travel to other branch locations within the region based on Operational need. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. What You'll Need for Success: High school diploma or equivalent Must be 21 years of age or older.

Must possess a valid State of Indiana driver’s license for at least the preceding 12-month period. Customer service experience Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience. Must be familiar with the operations of all types of motor vehicles. Working knowledge of Indiana driving laws Top-notch communication skills A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions.

Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plans Wellness Rewards Program: Complete wellness activities to earn gift card rewards Health savings account, which includes bi-weekly state contribution Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities Deferred compensation 457B account (similar to 401k plan) with employer match Two (2) fully-funded pension plan options A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid new parent leave Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years Education Reimbursement Program Group life insurance Referral Bonus program Employee assistance program that allows for covered behavioral health visits Qualified employer for the Public Service Loan Forgiveness Program Free Parking for most positions Free Linked In Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance.

Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, interaction, national origin, ancestry, age, interactionual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

Customer Service In Indiana

1
Field Service Technician
Anderson
Nov 27, 2023
1
Field Service Technician
Auburn
Dec 22, 2023

Us Schust is part of the Scheuch Group and is a family-owned business with headquarters in Austria. We've been engineering innovative air and environmental technology for industrial applications for more than 50 years across the globe. Whether the solutions involve the extraction, dedusting, conveying, flue gas purification or plant manufacturing, Schust is a leading expert in a variety of industries offering its customers application-specific, high-quality solutions to their air and environmental technology issues.

Something About the Position The Field Service Technician (FST) will interact with customers, other FST, engineering, fabrication and installation team members. This position

combines both field and office tasks to insure new and existing customers receive the proper support needed to backss and maintain their Air Pollution Control (APC) systems as required by regulatory and production demands.

The FST will often be the first person of contact and will help identify improvement projects, expansion projects, and uphold continued relationships for our technical services offered. Here's a sampling of what you might encounter on an average day, but as with any other business, our needs evolve daily. Basic troubleshooting, installation, maintenance and repair on designated equipment and APC systems as required by process and design. Completing Preventative Maintenance

and field modifications required within the work order to be performed.

Identifying, ordering, and managing repair parts which required for the operation of the APC equipment. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal schedules, field notes to be utilized for reports and communication to the customer. Continuously update service records in a timely manner to ensure proper completion and follow up as required. Maintaining routine communication with customers to ensure resolution and proper follow-up, assuring we have completed and documented the tasks required. Maintaining tools and test equipment and ensuring they are properly calibrated and in good working condition.

Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales when called upon. Working as a member of the national team to provide efficient service delivery to all accounts within assigned area. Skills You Need to Bring With You From a technical perspective, our ideal candidate will bring the following skills & experience with them: Critical thinking and problem solving. Strong oral and written communications skills. Ability to communicate fluently with the customers and should possess good customer service skills.

Ability to interpret technical issues through the non-technical description provided by their customers. Ability to troubleshoot, test, repair and service Air Pollution Control Systems Project Management skills. Project Management training or supervision experience preferred. Logical skills and ability to prioritize tasks, such as urgency, and/or site safety conditions that require prompt attention. Familiarity with mobile test tools and application of applied math to confirm values of data taken. Familiarity with rules, regulations, best practices and performance standards in industrial construction and air emissions industry.

Ability to work independently, or as part of a team, to meet customer and contract requirements. Knowledge of Microsoft programs: word, excel, etc. Must be able to lift/carry up to 65 lbs. climb, and meet necessary physical capacity to work in a heavy industrial environment. Ability to travel. The assignments will vary from 1 to 5+ days and will require overnight stays and involve travel by driving or flying to the location. High school diploma or GED equivalent required. BS degree in Engineering or relevant trade licensing, certificates, industrial accreditations and work experience within the APC industry, preferred.

Something About our Team We're a collaborative group, getting things done together and enjoy working with each other. Fit is really important to us. We're a group of down to earth people who roll up our sleeves to get the job done; whoever comes to join us should have that same mindset, a sense of humor, a strong work ethic and a ton of self-motivation and energy. Your Care Package We offer a really competitive compensation package, great benefits and the opportunity to progress with us.

If you're interested in learning more, we'd like to hear from you. Hit the apply button, send along your resume for consideration. We're looking forward to hearing from you. Job Posted by Applicant Pro

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