Location: Royal Oak, MI
accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.
While operating within the Bank's risk appetite, achieves results by consistently identifying, backssing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where
their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of communication open and clear Maintain a position of trust and responsibility by keeping all customer business confidential Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
Operations: Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office. Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed. Maintain knowledge of the bank
policies and financial center procedures and take responsibility to keep up to date on any changes.
Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary. Demonstrate sound judgment in decision making, abiding to established guidelines and procedures. Referrals: During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation Build and maintain a working knowledge of the Retail products and services offered Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma/GED. Work involves extensive cash handling. Work involves contact with the public, adhere to dress code guidelines. Must have the ability to interact comfortably and confidently with the public. Position requires knowledge of retail policies and procedures, to perform the essential duties. Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity. Need to have flexibility in scheduling. WORKING CONDITIONS: Normal office environment. Extensive viewing of computer screens. CSR/Teller - Royal Oak Main Street - Part Time LOCATION -- Royal Oak, Michigan 48067 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, interactionual orientation, gender identity, military status, veteran status or any other legally protected status.
For more details: jobs-search. org/csrteller_royal-oak-c435536/csrteller-royal-oak-main-street-part-time-royal-oak_i1970648762
transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return.
Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance
the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Taco Bell - South Haven For more details: jobs-search.
org/education_south-haven-c435395/taco-bell-cashier-customer-service-urgently-hiring-south-haven_i1970105552
banking with a stable and respected financial institution? If so, please read on. This Customer Service Representative position earns a competitive wage based on skills and experience. You would also be eligible for a full benefits package that includes medical, dental, vision, a flexible spending account (FSA), paid vacation and sick time, life insurance, a 401(k) with a match at 100% up to the first 5% of your contribution, discounted bank services, adoption assistance, exceptional training and development opportunities, and more!
If this sounds like the right opportunity for you, apply today! THE MERCANTILE BANK STORY Founded in 1997 with the firm belief that our customers, employees,
and communities are best served by financial institutions with local ties, we have a strong and extensive commercial and retail banking presence in Michigan. We work together to solve problems and are leaders in the industry when it comes to innovative products.
As a community bank, we are able to offer products that are tailored to meet the unique needs of our local customers. We hire people that are able to connect, listen, and deliver the best solutions to our customers and communicate with integrity every time. Our employees are actively involved in the communities we serve. We get that they spend almost as much time at work as they do at home, so they need an environment where they
can thrive and reach their full potential. We get that attractive compensation and benefit plans are important.
We get that feeling valued, accepted and respected is key. We are committed to attracting and retaining the best talent in the markets we serve. We are a great place to work and grow. So, come see for yourself why we have been named one of " West Michigan's 101 best and brightest companies to work for. " A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE As a Customer Service Representative, you will interact with people all day. Customers will be happy to see your smiling face in the office when they enter the branch. Your top priority will be to provide them with an exceptional sales and service experience.
You will be tooled with the knowledge and resources to be able to assist customers with their financial needs. Each customer is unique and your job will be to ask questions and listen to be able to provide banking solutions that meet their unique needs. You are motivated to achieve your goals and you cheer on your co-workers to meet theirs too. You will wear multiple hats and are prepared to fill in at the Teller Line or assist your manager with various projects as needed. You are excited to uncover an opportunity to refer business to your banking partners in Mortgage, Commercial and Treasury.
You will be proactive in tracking and reporting your sales and referral activities. You will receive a lot of training so you will know the products, services and how things work at Merc. Banking is always changing so it is your responsibility to continue to stay informed of changes. You are excited to be a resource to others and share information with your team members and customers. You promote Mercantile bank through community involvement and leverage your contacts to create a pipeline of new business. You get great satisfaction out of positively impacting so many lives!
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE High School Diploma or equivalent 2 years' experience in customer service in a retail sales environment Experience with needs-based selling and providing exceptional customer service Experience working in Retail Banking is preferred Are you passionate about providing excellent customer service? Are you friendly and personable? Do you have excellent communication skills? Are you a team player? If you answered " yes, " then you might just be perfect for this position! WORK SCHEDULE On average, this position works banking hours Monday - Friday, 8:30 am - 5:30 pm.
Some Saturdays will be required from 8:30 am - 12:30 pm. Community activities may require evening and weekend hours. Day travel may be required for meetings and training. Job Posted by Applicant Pro
patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine,
sciences, and healthcare to become one of the world? s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution.
Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Responsibilities Characteristic Duties and Responsibilities: Essential? Obtain and process pricing quotations from various manufacturers? Enter order, product, HCPC coding, pricing, and manufacturer information into the computer system. Complete patient demographics and appropriate
ICD10 codes in computer system. Prepare Rx for Physician signature via method set by the department.
Process orders per department guidelines. Participates in quality improvement or Lean project(s). Assists in department wide/new employee training. Other Related Duties: Assist with updating products in computer for inventory. Work open order report and various reports as needed. Establish and maintain electronic files per department guidelines. Follow department guidelines for phone, fax and email communication. Complies with all University of Michigan and departmental standards and expectations. Supports the department? s commitment to continuous improvement activities and principles through positive and respectful contribution in all problem-solving and change processes at Home Care Services.
Performs other duties as assigned. Required Qualifications? Customer Service Experience: Intermediate 2-5 years / Senior 5-8 years of professional and/or educational experience. Ability to manage multiple functions simultaneously? Excellent interpersonal skills? Demonstrated proficiency with computer skills including keyboarding and Microsoft programs? The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations.
Ability to read, write, speak and comprehend English. Manual dexterity to perform required activity proficiently and safely? Ability to sit for an extended period of time; greater than four hours Desired Qualifications? Knowledge of medical terminology. Experience working with health care professionals? Previous experience in Complex Rehabilitation Technology Underfill Statement This position may be underfilled at a lower classification depending on the qualifications of the selected candidate. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.
Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting. Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ae3e486-81e5-4e90-aeca-69acd3b753a2
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