Location: Coram, NY
Service such has Mystery shopper.notice 20 years of age and above will be accpeted for this service and we offer $350 weekly so if you are interested in this positionkindly email your resume to: ( xyz X@ )
represent client in demeanor and image at all times. Use data collection device to record product unique codes, accurately enter unique price(s) and appropriate attributes based on individual client collection criteria. Downloading of lists(s) required based on the type of data collection equipment and audit type.
Transmit data collected with accurate store time and drive time. If collecting data from a list that requires more than one day to complete, transmit items audited daily using the correct work date and store time. Call IVR system or utilize Client Field Portal to verify successful transmission(s). Call or email the District Manger immediately with error transmission information.
Ability to complete all work assigned via District Manager or Logistics Manager. Notify District Manager immediately when a deadline will be missed. Meet performance expectations of at least 95% for on-time completion, transmission and pricing accuracy as defined by the client.
Willing to assist on any check including but not limited to: Undirected Category checks and full books, Directed Item Lists, Lapel Checks (Undirected and Directed), CPG and PSV checks. Collection Rate Index must be at or above 90% at all times to stay in good standing. Must pass the Data Collector Certification Test to be eligible for continued employment and bonuses. BASIC QUALIFICATIONS: Must have a valid driver
s license. Must have reliable transportation. Must have auto insurance.
Must have internet service. Requires bending, kneeling, reaching, stretching and the ability to move heavy items to access UPC numbers while standing on your feet for long periods of time. Must be able to lift at least 40 pounds. Must be willing to perform all assignments, including Lapel Checks (defined as undercover and working in stores discreetly). Travel between store locations and cover a minimum 60-mile radius as needed. PREFERRED QUALIFICATIONS: Multi-tasking/time management/organizational skills Detailed oriented Must be flexible and quick to adapt to changes Excellent follow-up skills Strong communication skills Professional demeanor Previous retail or grocery experience Ability to travel overnight if required 10-key experience EXTENT OF PUBLIC CONTACT: Daily personal contact with store personnel.
Via telephone or face-to-face, daily communication with District Manager and Richmond, Corporate staff. PHYSICAL DEMANDS: 1. The job entails constant physical lifting (up to 40 pounds), stretching and bending throughout the day with the use of the data collection equipment. TO BE CONSIDERED FOR THIS POSITION, PLEASE APPLY TO. NO PHONE CALLS PLEASE.
to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.
Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. Our portfolio of more than 150 renowned brands span various categories, from
frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the Essilor Luxottica collective to achieve their targets.
They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of. GENERAL FUNCTION The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support,
offer information, and place orders to keep customers satisfied and retain business.
MAJOR DUTIES AND RESPONSIBILITIES Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Luxottica’s Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned. BASIC QUALIFICATIONS High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice Strong verbal and written communication skills Demonstrated listening and comprehension skills A clear team player with strong interpersonal skills Ability to maintain composure when dealing with difficult customer situations Excellent time management skills – must be able to prioritize tasks efficiently Strong PC skills including MS Office; Word and Excel Ability to navigate information systems and internet PREFERRED QUALIFICATIONS Higher education degree Previous experience using SAP Previous experience in the optical industry, full knowledge of Luxottica’s optical products and a strong command of the industry language Bilingual Spanish or French Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.
In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
and bottle return areas. Ensures that all Front End and Office policies and procedures are adhered to. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.
Ensure corporate dress code is adhered to on the Front End and Customer Service areas. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure each associate provides the highest level of fast, friendly, and efficient customer service, at all times. Ensure each associate asks each customer for an Advant Edge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure
each associate is aware of shrinkrelated items and how to control. Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure proper training, scheduling, and supervision of all Front End, Office, Customer Service, and Bottle associates for excellent customer service.
Responsible for providing a safe environment for associates and customers at all times. Ensure that all Front End, Customer Service, Restrooms, Back Office and Bottle customer courtesy and service standards are met at all times through proper training and scheduling of these areas. Also ensure that these areas are maintained in accordance with corporate and state sanitation regulations
at all times. Ensure policy and procedures are followed in regards to systems (i.
e. FDS, XCPS). Ensure that all Front End associates are following company dress code. Ensure that all cash and other asset controls and procedures are followed. Ensure that each Front End associate is properly trained and maintains proper training evaluation. Buddy training summary, CBT scores, evaluations, coaching and counseling. Ensure that all pricing errors are accurately recorded and given to the proper associate immediately for follow through. Ensure that all Front End supplies are ordered and that inventory controls are adequate to meet requirements and control expenses.
Responsible to meet or exceed financial aspects of the Front End, Office, and Bottle departments in the areas of Front End CTO, Cashier Training, and miscellaneous office income. Ensure that the Front End, Bottle, Customer Service, and Office areas are maintained in accordance with corporate and state sanitation regulations, including restrooms. Ensure that all associates reporting to the Front End operation consistently work within company efficiency standards. Ensure that associates adhere to Front End and Office mission statements at all times. Ensure that all company programs are implemented and communicated to all Front End associates.
Acts as the first level of support to the Customer Service area for problem determination. Manage the Front End Supervisors and Office Supervisors to ensure job knowledge and bench strength is met for the needs of the store. Perform other related duties as assigned by management and adhere to all company policies and procedures MINIMUM QUALIFICATIONS Must be at least 18 years of age. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong Organizational skills and ability to multi-task. Satisfactory Performance Reviews.
Strong communication skills. Basic Literacy Basic Computer Skills. EDUCATION AND EXPERIENCE NA PHYSICAL REQUIREMENTS Exposure to Hot Environment Occasional 1-3 Hours Exposure to Cold Environment Occasional 1-3 Hours Standing Constant 5-8 Hours Sitting Occasional 1-3 Hours Walking Constant 5-8 Hours Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours Bending Constant 5-8 Hours Twisting Constant 5-8 Hours Pivoting Constant 5-8 Hours Squatting/Kneeling Constant 5-8 Hours Pushing/Pulling Occasional 1-3 Hours up to 75lbs Lifting Occasional 1-3 Hours up to 50lbs Lifting Frequent 3-5 Hours up to 25lbs OTHER PHYSICAL REQUIREMENTS Store environment.
Constant standing. Frequent walking, bending, reaching and climbing. Repetitive use of left or right hand, wrist, arm and shoulder. EQUIPMENT USED Mainframe Registers Banking equipment Price Chopper/ Market 32 and the Golub Corporation does not discriminate against individuals on the basis of race, color, national origin, religion, interaction, affection or interactionual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift. We may also keep your information on file for further review should the location or hours not be a fit for either the store or your stated availability.
skills that candidates must have? Experience in Fieldwork and customer service What will the work schedule be for this position? (M-F? 8-5? Overtime? Afterhours? ) Wednesday through Sunday 9am to 5pm, OT yes, Will there be OC (on call) or differentials?
Yes How many overall years of experience should this person have? 2 years Do they need any specific certifications or education? No How many miles per day will the contractor be driving? up to 100 per day This role will utilize Clearvision. If your candidate is selected for hire, they will receive proper training within the tool, but please ensure their hours in Clear Vision Dexian is a leading provider of staffing, IT, and workforce
solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.
S. Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit / to learn more. Dexian is an Equal Opportunity Employer that recruits and hires
qualified candidates without regard to race, religion, interaction, interactionual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U. S. Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit / to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, interaction, interactionual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Health program requirements. This position investigates complaints from plan members, advocates, and providers involving the administration and payment of the Medicaid managed care benefit and obtains the information necessary for a thorough investigation.
This position is also assigned select processing duties, and additional administrative work. The CSR works in the State Department of Health office. This is a full time, hybrid remote position. The training for this position will be on-site at our Albany, New York office. What you will receive: Starting pay: $18.75/hr Competitive healthcare benefits (medical, dental & vision) 401(k) retirement savings Paid time off (PTO) Holiday
pay Great work/life balance Education and Experience Requirements Primary Responsibilities: Interface with and refer complaints and/or inquiries to the appropriate departments, agencies, advocates, and/or client representatives.
Maintain updated knowledge of managed care as it relates to client supported programs. Meet the established processing guidelines, protocols and contract requirements related to complaint processing and the handling of PHI/PII. Perform other duties as may be assigned by the Complaint Unit Supervisor and/or Project Management. Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for
this position. Performs other duties as assigned by management Minimum Requirements: High School diploma or equivalent with 1-3 years of experience.
Handles more complex customer service inquiries and problems via telephone, recording consistent problem areas. May respond to email inquiries. Customer service is the primary function. Calls are non-routine and require deviation from standard screens, scripts, and procedures. Handles situations which may require adaptation of response or extensive research according to customer response. Uses computerized system for tracking, information gathering, and/or troubleshooting. May handle escalated or unresolved calls from less experienced representatives.
Works on assignments that are moderately difficult, requiring judgement in resolving issues. Understands implications of work and makes recommendations for solutions. #NYMC #NYMCCSR #Albany NY #Albany Jobs #Albany CSR #Customer Service Specialist #Customer Support #Client Relations #Customer Care #Client Assistance #Help Desk Associate #Customer Experience #Customer Satisfaction #Customer Engagement #Client Services #Support Team #Customer Relations #Client Support #Customer Service Agent #Customer Support Rep #Client Interaction #Customer Assistance #Service Representative #Client Communication Specialist #Customer Resolution #Customer Service Expert #Support Agent #Client Engagement #Client Care #Support Specialist #Client Satisfaction #Customer Service Associate #Support Professional #Client Feedback Specialist #Support Advocate #Client Assistance #Customer Service Skills #Support Expert #Customer Service Assessor #Client Relations Professional #CCR #CSR #Customer Care Agent #Phone Operations Representative #Customer Support Specialist #Client Service Representative #Customer Care Associate #Customer Service Associate #Customer Experience Representative MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
With approximately 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with Maximus through one of our dynamic customer service centers. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation. Posted Max USD $18.75/Hr. Posted Min USD $18.75/Hr.
product recalls and improved manufacturing processes. Markem-Imaje is looking for a self-motivated, confident, and passionate Field Service Representative who has experience with industrial automation and has a passion for delivering solutions. The Field Service Representative will be responsible for delivering, installing, repairing, maintaining, and testing equipment.
Job Responsibilities: Performing general field service repair and maintenance activities required to support Markem-Imaje customers and installed machine base. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer needs and offering recommendations.
Contributing to business growth and sustainment through technical involvement, influence, and teamwork. New equipment installations, customer training, emergency and routine repair, contract sales and maintenance and any other service-related activities as directed by management.
Determining and recommending which products or services best fit the customers’ needs. Developing and maintaining technical and operational competency on Markem-Imaje products through study, training, hands on use and field exposure to customer applications. Required to successfully complete product training courses and demonstrate a minimum competency level as defined by management. Achieving and maintaining
a level of customer satisfaction consistent with Markem-Imaje quality guidelines and objectives.
Collaborating and teamworking with sales members to assist with machine demos, installations, technical training, courtesy calls, customer communication and follow up activities. The Field Service Representative will be assigned to a divisional service territory, with primary customer list, which will be considered the primary area of responsibility. Job Requirements: BA of Mechanical or Electrical Engineering degree preferred. 3-5 years Mission-critical field service-related experience a plus. Basic knowledge of electrical, electronic, pneumatic, hydraulic, and mechanical system theory and operation Possess interpersonal and customer relationship management skills.
Willing and able to share knowledge and conduct training to diverse audiences of varying size. Able to work independently and with minimal supervision. Effective time management skills; able to prioritize multiple activities and commitments. The right candidate will be aligned to our values and culture: Collaborative entrepreneurial spirit Winning through customers High ethical standards, openness and trust Expectations for results Respect and value people If you believe you match our values and have the experience we’re looking for, apply!
We can’t wait to hear from you! Work Arrangement : Remote Salary Range : 68,000 - 73,000 We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply.
Please contact xyz X@markem- for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
return areas. Ensures that all Front End and Office policies and procedures are adhered to. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.
Ensure corporate dress code is adhered to on the Front End and Customer Service areas. Pay Range: $17-$26 ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. Does not supervise associates on a regular basis. Ensure each associate provides the highest level of fast, friendly, and efficient customer service, according to 5S standards, at all times. Ensure each associate asks each customer
for an Advant Edge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure each associate is aware of shrink-related items and how to control.
Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure proper training, scheduling, and supervision of all Front End, Office, Customer Service, and Bottle associates for excellent customer service. Responsible for providing a safe environment for associates and customers at all times. Ensure that all Front End, Customer Service, Back Office and Bottle customer courtesy and service standards are met at all times through proper training and scheduling
of these areas. Ensure policy and procedures are followed in regards to systems (i.
e. FDS, X-CPS). Ensure that all Front End associates are following company dress code. Ensure that all cash and other asset controls and procedures are followed. Ensure that each Front End associate is properly trained and maintains proper training evaluation. Buddy training summary, CBT scores, evaluations, coaching and counseling. Ensure that all pricing errors are accurately recorded and given to the proper associate immediately for follow through. Ensure that all Front End supplies are ordered and that inventory controls are adequate to meet requirements and control expenses.
Responsible to meet or exceed financial aspects of the Front End, Office, and Bottle departments in the areas of Front End CTO, Cashier Training, and miscellaneous office income. Ensure that the Front End, Bottle, Customer Service, and Office areas are maintained in accordance with corporate and state sanitation regulations, including restrooms. Ensure that all associates reporting to the Front End operation consistently work within company efficiency standards. Ensure that associates adhere to Front End and Office mission statements at all times. Ensure that all company programs are implemented and communicated to all Front End associates.
Acts as the first level of support to the Customer Service area for problem determination. Manage the Front End Supervisors and Office Supervisors to ensure job knowledge and bench strength is met for the needs of the store. Perform other related duties as assigned by management and adhere to all company policies and procedures. MINIMUM QUALIFICATIONS Must be at least 18 years of age. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong Communication Skills Basic Literacy Basic Computer Skills Satisfactory Performance Reviews EDUCATION AND EXPERIENCE High School Degree or equivalent.
3+ years of related experience. PHYSICAL REQUIREMENTS OTHER PHYSICAL REQUIREMENTS EQUIPMENT USED Price Chopper/ Market 32 and the Golub Corporation does not discriminate against individuals on the basis of race, color, national origin, religion, interaction, affection or interactionual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
