Customer Service Rep / Call Center (Entry Level)

Detailed Information

LISTED SITE
  • Location: Salem, OR

  • Company: Butler America Aerospace

Customer Service in Salem, OR

POPULAR
Looking for new CSR Admin Aids
1
Looking for new CSR Admin Aids
Salem, OR
Dec 21, 2023

be a friendly and clear communicator. -Have basic computer skills - Perform a variety of tasks with a wide variety of people. If you have this experience and are looking for a great opportunity to start right away, we want you! Please visit our website at http: /// and submit your application.

You can call us on the number provided to you at that site. Once again, http: ///

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and services. Provides service and support to members by handling requests that are sometimes are routine in nature. Seeks opportunities to provide members with new or underutilized products and services. Primary Duties & Responsibilities 1. Assists members by phone with a variety of transactions in an efficient, accurate, confidential and professional manner.

Provides service for On-Line Banking access across multiple devices. 2. Meets or exceeds personal sales goals. Shows competency in sales, product knowledge, member solutions and work ethic. 3. Takes ownership of every member interaction, whether it requires a call back, extended research or assistance from other teams. 4. Actively

participates in and receives coaching scenarios from management and peer to peer coaching. 5. Follows the Credit Unions written policies and procedures to ensure compliance with all required regulations and to prevent fraud and losses.

6. Continuously improves individual level of competency through training and development via established educational programs. 7. Shows competency handling and resolving difficult situations for member satisfaction within appropriate guidelines and procedures. Access tools and resources for successful problem resolution. 8. Displays continued improvement on the job through self-driven learning about the Credit Union Community. 9. Seeks ways to streamline

work processes and continuously improve the Credit Union. Rivermark is a proud EEO employer.

We welcome applicants of all backgrounds including minority and underserved populations. We celebrate and value diversity in the workplace.