Location: Bristol, PA
Company: Applied Industrial Technologies
service professionals—don’t pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products.
Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don’t know anything about industrial distribution? THAT’S OKAY! We’ll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike
most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns.
You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees
rising through the ranks. Just some of the things you’ll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations.
They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication.
Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth.
At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary : Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, interactionual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability, please send an email to xyz X@ or call 216-426-xyz X to let us know the nature of your request.
News-Record who named us to its ranking of " Top 500 Design Firms in the Nation " for our continued rapid growth and success. HCEA strongly believes in fostering teamwork, rewarding a mbition , and providing opportunities for professional advancement.
WHY HILLIS-CARNES? Through our ESOP (Employee Stock Option Program), you receive ownership stock in the company! $200 SIGN-ON BONUS $$$ for all new hires! An additional bonus after one year of service! Competitive pay. Paid on-the-job training. Generous Paid Time Off/Holidays/Floater Holidays. Paid education expenses for associated certifications. Company cell or reimbursement for use of personal phone Employee Self-Service Portal
Employee Referral Bonus program up to $5,000 Free HCEA apparel and work boots Personal Protective Equipment and safety gear Paid mileage Fun company-sponsored events, Wellness Seminars, and more!
Our Benefits Package: Medical (w/Health Savings Account Options) Plans Dental and Vision Plans 100% Employer-Paid Benefits (Long-Term Disability, Basic Life) Voluntary Short-Term Disability Voluntary Life Employee Assistance Program 401k w/ Company Match Employee Stock Ownership Plan (ESOP) in which employees acquire shares in the company; the more successful the company is, the more valuable the shares become. WHAT WILL I BE DOING? As a Construction Materials Testing Technician in the Lehigh
Valley (Emmaus), PA office, you will directly play an integral role in the success of our organization.
As part of this team, you will work independently and in collaboration with our knowledgeable, dynamic staff and on a wide variety of land development and construction projects. The key responsibilities will include: Field observations at jobsites in the region. Sampling and testing of construction materials. Preparing accurate daily logs that outline your inspections and results of the test you performed on construction materials. The construction materials you will be working with include soil, aggregates, concrete, grout, masonry, asphalt, and structural steel.
Daily communication with PM or Operations Manager regarding project progress or other pertinent communication by the contractor. WHAT ARE THE REQUIREMENTS? Reliable vehicle for field work, valid driver's license, and satisfactory driving record. Must meet additional pre-employment criteria. Ability to lift and/or move up to 60-80 pounds (soil and concrete samples, nuclear gauges, other equipment) Ability to work in all outdoor climates and mobility over various terrain. Attention to detail and quality, while adhering to all safety requirements. Effective verbal and written communication skills required.
Use of company provided tablet and working knowledge of MS Office programs. Ability to perform basic math and use measurement tools. With training, the ability to read and interpret plans, specifications, safety rules, operating and maintenance instructions, and procedure manuals. Hiring preference will be given to experienced technicians with verifiable certifications such as ACI, NICET, WACEL, etc. EE/Minorities and Women encouraged to apply. $200 sign-on bonus after 90 days: additional $200 retention bonus after one year. Job Posted by Applicant Pro
