Location: Nashville, TN
Company: Alsco
of an order through cash collection.
You will provide exceptional customer service while maintaining the integrity of Guy Brown. Key Responsibilities: You will receive and respond daily to customer inquiries; ask questions and probe to uncover needs and match solutions to those needs; effectively meet customer needs, build productive customer relationships, and take responsibility for customer satisfaction and loyalty You will accurately and efficiently enter customer orders into the order management system to meet time-zone cut-offs and other departmental guidelines as determined to ensure customer satisfaction; follow through and assume responsibility for order completion in a timely
and accurate manner You will possess excellent interpersonal and communication skills and the ability to interact with a variety of internal and external customers and vendors through telephone, email and chat You will accurately and efficiently process returns, trace orders, track back orders and log all customer interaction within our CRM Case Management system You will interact daily with supervisors and peers to achieve goals and exceed customer expectations; actively participate as a member of a team by adhering to team's expectations and guidelines, fulfilling team responsibilities and demonstrating personal commitment to quality and to the team You will demonstrate reliability through
attendance and promptness You will remain flexible and present a positive disposition in the face of changing needs and customer demands.
You will support teammates with workload volume as bandwidth allows The above represents general responsibilities for the position. Other duties, responsibilities and qualifications may be required and/or assigned as necessary on an ad-hoc or ongoing basis Qualifications High school education or equivalent Minimum of 1 to 3 years of demonstrated success in a service-related position Ability to work effectively, independently and in a remote team environment Excellent verbal communication skills Excellent written communication skills with a good understanding and application of proper punctuation, spelling and grammar Excellent time management skills Experience using search engines, cutting & pasting, moving through multiple windows and keyboard skills Strong analytical, critical thinking, decision-making, and technical skills Ability to learn complex functions quickly Experience with Microsoft Office Outlook, Excel, Word Experience using office equipment such as personal computers, software, internet, e-mail, and telephone Experience with customer service request tracking software or CRM systems; Microsoft CRM preferred Good overall business judgement, attention to detail and a positive attitude Excellent organization, prioritization, planning and problem-solving skills Availability for shifts between 8:00 am to 8:00 pm eastern time, but can change depending upon staffing and customer requirements No travel required.
Benefits We recognize people as our most asset. Our competitive salary and benefits package include medical and dental benefits, company-paid Life and AD&D insurance, company-paid Short Term and Long-Term disability benefits, 401(k) Plan with a company match, paid holidays, vacation and PTO, and tuition reimbursement.
Guy Brown, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, national origin, disability, or protected veteran status.
standardized repair procedures to be applied to duplicate warranty issues Other duties as assigned Required Credentials Prior experience with mechanical and hydraulic repair Excellent customer service skills Welding and 12-volt electrical experience preferred Valid driver's license and clean driving record Ability to travel overnight and/or work non-traditional schedules as workload requires Must have his/her own tools How We Make an Impact At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies.
We continue to experience rapid growth through our expanding network of more than 20 locations across
North America. Take the next step in your career and come get paid to play with trucks! Some of Our Total Rewards We offer big company perks with small company culture: Comprehensive benefits package including Medical, Dental, Vision and Life 401(k) Savings Plan with Company Match Tuition Reimbursement 10 paid holidays Generous Footwear, Eyewear, and Safety Equipment Discount Program Paid Training and Development Programs J.
B. Poindexter & Co. Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status,
genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For other career opportunities, please visit our careers page /about/careers #PIQ Travel Percentage: 10.0 Travel Required: Yes Virtual Job: false
Rate: $40,000 Position Overview: As a Bilingual Customer Care Representative, you will act as a liaises between members, providers, and care teams. The Customer Care Representative will be providing customers and staff with the best customer service possible!
Responsibilities of the Customer Care Representative: Adheres strictly to the Care Team s guidelines and procedures, including handling escalations, maintaining communication best practices, and adhering to documentation requirements Produces daily reports on member activities and assists with organizing interdisciplinary care team meetings and case conferences Provides vital support to members through telephone, fax, text and email
channels Dispatches mail on behalf of the Care Team and manages a Nashville-based PO box Proficient in identifying and addressing member needs, triaging requests to ensure connection with appropriate Care Teams for clinical support and streamlined care coordination Routinely sends out weekly surveys to all members Handles task of scheduling calls between patients and providers, including case conferences when necessary Contributes to special projects and data entry tasks, aiding in the development of our virtual medical practice and ensuring flawless execution of stop-gap processes Qualifications for the Customer Care Representative: Bilingual in English/Spanish with excellent written and verbal
communication skills Ability to effectively organize, multitask and perform under pressure Capacity to listen, understand, and build rapport with members and colleagues Comfort in a fast-paced, ever-evolving start-up environment Eagerness to learn and utilize new technologies Ability to identify and action priorities promptly Contribution to fostering a positive work culture Education Requirements: None required Benefits: Client provided benefits, upon eligibility As a woman-owned firm, we value diversity.
We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, interaction (including gender, pregnancy, interactionual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title.
Please contact us to request an accommodation. EOE/M/F/D/V/SO Position ID: 134476 Associated topics: associate, call center, client, client service, customer care specialist, intern, representante de servicio al cliente, system support, technical assistant, telephone service representative
submit a transfer request. This job will continue to be posted until at least. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.
As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly
and professional manner. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced.
Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments,
and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers’ baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers’ self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.
Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American’s guidelines.
Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e. g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver’s license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.
S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate
be willing to work from your home office. You ll be working independently, with the support of a supportive team. Requirements: Basic computer skills Ability to follow up with potential clients with phone and/or email No experience required/but helpful. Training available.
Set your own hours Working computer, internet access, phone a must Responsibilities: Maintain and develop a client and prospect database. Plan and carry out on line marketing activities Respond to and follow up sales inquiries. Ability to duplicate proven success strategies and teach others Ability to learn and create new methods of marketing on an ongoing basis Application Instructions: Get full description/details at www. jbrown. ws
of product and to maintain confidentiality in all matters. Responsibilities: Comply with all industry, customer and company safety regulations and operating procedures Must respond promptly and help resolve customer concerns and complaints Perform inbound and outbound functions of truck/railcar traffic.
Accurately weigh inbound/outbound trucks via truck scale Monitor shipper inventories utilizing computer entries. Distribute documents/shipping papers as needed for transportation of railcars and trucks We Offer: A Full Benefits package including Medical, Dental, 401K Paid Holidays and Vacations An annual Steel Toe Boot allowance All Personal Protective Equipment (PPE) provided Veteran
Friendly A promote from within mentality and much more! Education Requirements: High School education or GED equivalent Experience Requirements: Customer service experience Scale operations experience Computer & Office experience Comfortable with basic math conversions Skills, Licenses, Certification, and/or Special Training: Meet and maintain all of the requirements contained in the Conditions of Employment policy Physical, Mental & Sensory Requirements: Ability to occasionally work in an outdoor environment, exposed to all weather elements, including extreme hot and cold temperatures, dust and noisy conditions Must be able to sit for extended periods of times Ability to stand for extended periods
of time Ability to operate standard office equipment - computer, calculator telephones, fax, 2-way radios Ability to occasionally lift/carry up to 25 lbs.
Must be able to work independently Ability to multiple tasks Must be able to properly wear all required Personal Protective Equipment Expectation: We expect all associates to be committed to a high standard of safety. The associate must be in compliance with all safety rules/policies and prepared to report safety and potential safety violations to appropriate supervisory personnel. Individuals performing this function must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.
Job performance without equipment damage is essential to meeting our customers' safety, quality and production requirements. Company Overview: Established in 1987, Road & Rail Services has grown and diversified to become a leading provider of rail-related services in North America. Our network of skilled associates provides plant and terminal operating expertise as well as field maintenance of rail assets for railroads, rail shippers, and owners of rail related equipment and facilities. Visit us online at for more information! Job Posted by Applicant Pro
As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services.
Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We
are growing rapidly and looking for high performers at every level to grow with us. Away Team Travel, LLC is a division of the Sports Facilities Companies (SFC) and offers a marketplace service that facilitates the booking of hotel rooms for teams and individuals attending events operating within our venues.
POSITION SUMMARY: The Lodging Services Customer Support Coordinator will report to the Director of Lodging and will be responsible for delivering a superior experience to event owners, hoteliers, and individuals booking reservations. The position will be the point of contact for teams and individuals needing assistance with booking rooms and managing reservations for events. In collaboration
with the Director of Lodging, and with input from venue leaders and other internal departments, the Customer Support Coordinator will work to continuously improve and develop the Away Team product and services.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Support the Director of Lodging and Account Managers with the coordination of room blocks for events Maintain strong hotel partner and vendor relations Create, cancel, and modify room reservation requests Investigating and resolving customer inquiries Outbound phone calls to event attendees, hoteliers, venue staff, and event operators Maintain inventory of rooms, reservations, and hotel assignments Answer inquiries about Away Team and its services through telephone and email Participate in strategic meetings with venue teams and event owners to obtain a full understanding of events and their housing needs Participate in meetings with event owners, venue staff and hoteliers regarding their pick-up, housing concerns, etc.
Participate in sales meetings as necessary to explain Away Team services Review and understand RFPs for contracted events with hoteliers Continuously monitor hotel pick-up and communicate with hotels, CVBs and the partner clients as necessary Coordinate and collaborate with the Marketing Department on the promotion strategy of events to attendees Regular reporting of booking sales pace Pre and post event communication and reporting Foster a culture of continuous improvement with a focus on providing solutions and delivering results Provide on-site representation of Away Team at select events, conferences, and sales meetings as needed Prioritize guest satisfaction and product quality Work closely with venue staff and event owners to receive timely and actionable feedback on all key performance indicators for events Champion efforts to continuously improve client and customer satisfaction and performance by raising operational effectiveness, standards, and team member performance MINIMUM QUALIFICATIONS: Hotel/Travel industry experience preferred Experience in customer service-oriented industry Experience in sales operations Must have excellent interpersonal and problem solving skills Must be a team player Must have excellent verbal and written communication skills Must have experience with MS Excel, Word, Power Point, and Outlook, and have demonstrated the ability to learn new software platforms quickly Must possess a strong ability to document and communicate with all levels of the organization Ability to manage multiple software programs, deliver prompt and accurate responses to email and phone communications and provide a simple, rapid, competent support experience.
Ability to develop lasting professional relationships with clients Appropriate business acumen while participating/interacting in office meetings. Exceptional communication and presentation skills Professional writing skills when representing the company, whether in documents, email, or other written methods Marketing and promotional experience a plus Strong attention to detail, organizational skills and ability to work well under deadlines WORKING CONDITIONS AND PHYSICAL DEMANDS: Must be able to lift 50 pounds waist high May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend Will be required to operate a computer Office has intermittent noise TRAVEL DEMANDS Up to 15% as needed Job Posted by Applicant Pro
